Community Emergency Plan - Home Page - Cornwall Council€¦ · · 2016-12-30Activating the Community Emergency Plan ... St Gluvias Church Hall Calver Close, TR10 8SG Annie Jones

PENRYN TOWN COUNCIL

Community Emergency Plan

Penryn

1/1/2016

This document is to be reviewed in January 2018

If you are in immediate danger call 999

Community Emergency Plan 2016

Page 2 of 23

Table of Contents

Activating the Community Emergency Plan ................................................................ 3

First Steps in an emergency ....................................................................................... 4

Key contacts .......................................................................................................... 5 + 6

Call tree ....................................................................................................................... 7

Community Response Team – first meeting agenda .................................................... 8

Local hazards .............................................................................................................. 9

Key locations for use as safe places .......................................................................... 10

Skills within the community ....................................................................................... 11

Resources within the community ............................................................................... 12

Community organisations .......................................................................................... 13

Vulnerable groups within the community ................................................................. 14

Distribution List ......................................................................................................... 15

Appendices .......................................................................................................... 16-22


Page 3 of 23

ACTIVATING THE COMMUNITY EMERGENCY PLAN

Notification of an Emergency

Notification of an Emergency may come from various routes, from the emergency

services, local authority and local media or from the community itself. It is important

to ensure your group has a procedure in place to record details of any incident and

activate its emergency plan.

Activation Triggers

The Plan can be activated by the Emergency Coordinator based on that person’s

assessment of the situation. It is easier to stop the plan activation should events

come under control sooner than expected than to not respond at all.

Sometimes full plan activation will not be required and the plan should also be seen

as a resource to solve smaller issues within the community.

If details of an incident are received from a source other than the emergency services

or local authority then those receiving the notification must contact the emergency

services to ensure they are aware of the incident. This may require making a 999 call.


Page 4 of 23

First Steps in an Emergency

Instructions Tick

1 CONTACT EMERGENCY SERVICES - DIAL 999 (UNLESS ALREADY

ALERTED)

2 ENSURE YOU ARE IN NO IMMEDIATE DANGER

3 CONTACT THE COMMUNITY EMERGENCY GROUP AND MEET TO

DISCUSS THE SITUATION

4 LIST (BELOW) AND IMPLEMENT ACTIONS OF MEETING

5 OPEN HALLS FOR REFUGE

6

7

8

9

10


Page 5 of 23

KEY CONTACTS

EMERGENCY CONTACTS

FIRE 999

POLICE 999

AMBULANCE 999

NHS Hotline 111

South West Ambulance Service 0845 6047 093

Devon & Cornwall Police 08452 777 444

Fire Rescue Service 0800 3581 999

RNLI 01326 210844

COMMUNICATION

Radio

Pirate FM 01209 314 314

Heart FM 01872 554 400

BBC Radio Cornwall 01872 222 222

Source FM 01326 219 020

Television

BBC Spotlight 01872 275421

Internet

Facebook Login: [email protected] P/W: Clocktower

Twitter Login: [email protected] P/W: clocktower

Call chain See appendix

REPORT INCIDENT

Floodline (Emergency flooding) 0845 9881 188

Environment Agency (Incident Hotline 24hrs) 0800 807 060

DEFRA (Veterinary Service) 03459 335 577

RSPCA (Animal Welfare) 01637 881 455 / 0300 1234 555

Cornwall Council

General Enquiries (24hrs) 0300 1234 100

Highways 0300 1234 222

Cornwall Housing 0300 1234 161

Waste & Environment 0300 1234 141

Harbour Master 01326 373 352

Cormac (Penryn site – Andy Hoskin) 07968 892473

UTILITY COMPANIES

Electricity

Western Power 0800 6783 105

Western Power (Priority Services) 0845 724 0240

mailto:[email protected]

mailto:[email protected]


Page 6 of 23

Gas

National Grid Gas Smell 0800 111 999

Telecommunications

BT 0800 800 151 / 0330 1234 151

ALFI Assisted Living Communication 01872 326 466

Water

South West Water 03443 462020

COMMUNITY

Schools

Penryn College 01326 372 379

Penryn Junior School 01326 372 438

Penryn Community Infants 01326 373 290

Falmouth University (Penryn Campus) 01326 370 400

Councils

Penryn Town Council 01326 373 086

Falmouth Town Council 01326 315 559

Elderly

Age UK 01326 316 880

Hospitals & Doctors

Penryn Surgery 01326 376 502

Falmouth Hospital Minor Injuries Unit 01326 430 000

Trescobeas Surgery 01326 315 615

Westover Surgery 01326 212 120

Falmouth Health Centre 01326 210 090

CCTV

Footage Enquiries 01872 326424


Page 7 of 23

CALL TREE

Town Clerk

01326 373086

AREA 3

1.

2.

3.

4.

5.

AREA 4

1.

2.

3.

4.

5.

AREA 5

1.

2.

3.

4.

5.

AREA 2

1.

2.

3.

4.

5.

AREA 1

1.

2.

3.

4.

5.


Page 8 of 23

Community Response Team – First Meeting Agenda

Date:

Time:

Location:

Attendees:

1. What is the current situation?

USE INCIDENT IMPACT ASSESSMENT

Location of the emergency Is it near:

A school?

A vulnerable area?

A main access route?

Type of emergency:

Is there a threat to life?

Has electricity, gas or water been affected?

Are there any vulnerable people involved?

Elderly

Families with children

What resources do we need?

Food?

Off-road vehicles?

Blankets?

Shelter?

2. Establishing contact with the emergency services

3. How can we support the emergency services?

4. What actions can safely be taken?

5. Who is going to take the lead for the agreed actions?

6. Any other issues?


Page 9 of 23

LOCAL HAZARDS

Hazard Location Risk Actions Impact

(1-10) Probability

(1-10)

River & Flooding

Runs from Treluswell through The Praze, under Commercial Road at Just Delights/ Exchequer Quay (high tides), sluice gates

7/10 7/10 Contact South West Water Open sluice gates (by ‘Sweet Dreamzzz’ Shop)

Water works

College Hill Argal Lake, College Reservoir, South West Water Reserve

2/10 2/10 Contact South West Water and South West Lakes Trust

Road Traffic Accident

Penryn 999 Police/ Fire/Ambulance

Road blockage Penryn Contact Highways 999 Police/Fire/Ambulance

Fire

Timber framed buildings in town centre

9/10 3/10 999 Fire/Police/Ambulance

Storm/ Bad weather

Penryn 5/10 5/10 Use local radio stations for updates (Radio Cornwall, Pirate FM) Ensure people and property are safe

Sewerage disruption

Old sewerage pipes in town centre

9/10 5/10 Contact South West Water and Environment Agency

Land slip

Penryn 5/10 5/10 Contact Highways 999 Fire/Police/Ambulance Ensure people safe

Gas Penryn 9/10 5/10 999 Fire/Police/Ambulance

Electricity Penryn


Page 10 of 23

KEY LOCATIONS IDENTIFIED WITH EMERGENCY SERVICES FOR USE AS PLACES OF

SAFETY

Hall (Listed in order of importance)

Location Contact

1. Stuart Stephen Memorial Hall (REFUGE)

West Street, TR10 8EX Penryn Town Council 01326 373086 Caretaker Shirley Richards 01326 340107 Chris Jeffrey 07733 942185

2. Temperance Hall (MORTUARY)

Lower Market Street, TR10 8BQ Penryn Town Council 01326 373086 Caretaker Shirley Richards 01326 340107 Chris Jeffrey 07733 942185

3. Town Hall & Town Council Offices (COMMAND CENTRE)

Higher Market Street, TR10 8LT Penryn Town Council 01326 373086 Caretaker Shirley Richards 01326 340107 Chris Jeffrey 07733 942185

OTHER VENUES

1. Penryn Primary Academy

Treverbyn Rise, TR10 8RA 01326 372438 01326 373290

2. Falmouth & Penryn Sea Cadets (COMMAND CENTRE)

20 Commercial Road, TR10 8AQ Gill Grant 01326 373087 01326 374969

3. Penryn Methodist Hall (REFUGE)

The Terrace, TR10 8RW Rose Webber 01326 374416

4. St Gluvias Church Hall Calver Close, TR10 8SG Annie Jones 01326 375786

5. Penryn College Kernick Road, TR10 8PZ 01326 372379

6. Falmouth University (Penryn Campus)

Treliever Road, TR10 9FE 01326 370400

7. Highway Church The Old School, Church Road, TR10 8DA

David Ward 01326 378433

8. Penryn Football Club The Memorial Ground, Kernick Road, Penryn, Cornwall TR10 8NT

01326 372239

9. Asda Superstore Jennings Rd, Penryn TR10 9LY 01326 378873


Page 11 of 23

SKILLS WITHIN THE COMMUNITY

Name Profession/Skill Contact Number 24 hr contact number

POLICE

PCSO Chris Braddon PCSO 08456566409

MEDICAL/FIRST AID

Alison Williams First Aider 01326 377224 01326 377224

Vicky Bennett Nurse 01326 372492 01326 372492

VETS

Rosemullion Vetinary Practice 01326 313911 01326 313911

Vets for Pets Vetinary Practice 01326 373030 01326 373030

ELECTRICIANS

Barry Philpott Electrician 07979 633180 07979 633180

Peter Wheeler Electrician 07974 693264 07974 693264

CLERGY

David Ward Priest 01326 378433 01326 374406

Robbie Bowen Reverend 01326 378616 07906 318897

TREES

Robbie Edgson Tree Surgeon and clearing 07789172577 07789172577

TRAFFIC MANAGEMENT

Roy Wright Traffic Management 01326 212184 01326 212184

Terry Chapman Traffic Management 01326 374073 01326 374073

CARPENTERS

Rich Mitchell Boat builder and carpenter 07875656688 07875656688


Page 12 of 23

RESOURCES WITHIN THE COMMUNITY

Resource Available Address Contact Number 24 hr contact number

ACCOMMODATION

The Kings Arms 3 Broad Street, Penryn, TR10 8JL

01326 372336

The Bay View B&B Busvannah, Penryn, TR10

01326 377264 07877928375

Prospect House B&B 1 Commercial Road, Penryn TR10 8AH

01326 373198

REFRESHMENTS

Pippins 57 The Terrace, Penryn TR10 8EH

01326 373502

BOATS

Sub/LT Richard Jorey

0783320894 0783320894

FARMERS/ 4X4’S

John Langan 20 Bissom, Penryn TR10 9LH

07810 447227

Keven Green Treetops, Lower Treluswell, Penryn

01326 378548 07929105506

GENERATORS

John Langan 20 Bissom, Penryn TR10 9LH

07810 447227

Speedy Hire 1 Commercial Road, Penryn, Cornwall, TR10 8AG

01326 373 673

SAND BAGS

Penryn Jewsons 44 Kernick Road, Penryn 01326 373387

Penryn Travis Perkins (Lighter weight gel filled flood sacks also available)

Church Hill, Penryn 01326 373535


Page 13 of 23

COMMUNITY ORGANISATIONS

Organisation Contact Number 24 hr contact number

Address

St Gluvias Church Annie Jones 01 326 375 786

Picketts Yard, St Thomas Street, Penryn

Penryn Methodist Church Rose Webber 01326 374 416

61 Saracen Way, Penryn

Penryn WI Margaret Williams 01326 373 314

28 Polwithen Road, Penryn

Penryn Town Council Michelle Davey 01326 373 086 Shirley Richards (Caretaker) 01326 340107

07769228114 01326 340107

Ground Floor, Saracen House, Higher Market Street, TR10 8HU

Penryn Rugby Club 01326 372239 The Memorial Ground, Kernick Road, Penryn TR10 8NT

Penryn Athletic FC 01326 375182 Kernick Road, Penryn TR10 8QE

St Gluvias Cricket Club 01326 374907 Kernick Road, Penryn, Cornwall, TR10 9DG

Falmouth and Penryn Sea Cadets

01326 373087 Unit 20, Commercial Road, Penryn TR10 8AQ

Olive Branch Liz 07407699180 Jane 07903073440

St Gluvias Parish Hall, West Street, Penryn TR10 8ER

Penryn Fair Day Committee

Mary May 01326 377390

Treluswell Vean, Treluswell, Penryn

Glasney Greenspace Regeneration Project

Pip Carlton Barnes 07769313706

Glasney Place

Old Folks Beverly Hulme 01326 378548

26 Kernick Road, Penryn TR10 8NT

Penryn Federation Mary May 01326 377390

Treluswell Vean, Treluswell TR10 9AN


Page 14 of 23

VULNERABLE GROUPS WITHIN THE COMMUNITY

Address Contact

Residential and Care Homes & Elderly

Cross Keys 17 Church Road, Penryn TR10 8DA 01326 379 79

Audiernne The Terrace, Penryn TR10 8AU 0300 123 8080

The White House 128 Dracaena Avenue, Falmouth TR11 2ER

01326 318318

Old Folks Club Stuart Stephen Memorial Hall

Penryn Federation Stuart Stephen Memorial Hall

Children’s Groups

ZedShed Jubilee Wharf, Penryn TR10 8FG 01326 374 960

Raze the Roof Kernick Road Industrial Estate 01326 377 481

Jumblies Day Nursery Jubilee Wharf, Penryn TR10 8FG 01326 376 587

Acorns Parent & Toddler Group Highway Community Centre TR10 8DA 01326 378 433

Schools

Penryn College Kernick Road, Penryn TR10 8PZ 01326 372 379

Penryn Junior School Treverbyn Rise, TR10 8RA 01326 372 438

Penryn Community Infants Treverbyn Rise, TR10 8RA 01326 373 290

Falmouth University (Penryn Campus) Treliever Rd, TR10 9FE 01326 370 400

Youth Groups

The Youth Space & Penryn Saturday Club

Penryn Rugby Club, Memorial Ground, Kernick Road TR10 8QE

Vincent Bethermin 01326 378 727 Victor Tullin 01326 373289

Penryn Rugby Club Youth Section Penryn Rugby Club, Memorial Ground, Kernick Road TR10 8QE

Jacqui Heazelton 01326 212 399

Penryn & Falmouth Sea Cadets Unit 20, Commercial Road, TR10 8AQ 01326 373 087

Spectrum (Autism Trust) Sterling Court, Truro Hill TR10 8DB 01326 371 000

Penryn Athletic Football Club Kernick Road, Penryn, TR10 8QE 01326 375182


Page 15 of 23

COMMUNITY EMERGENCY PLAN DISTRIBUTION LIST

Name Address Landline Mobile

Coordinator Gill Grant

9 Tresooth Court Anchor Quay, Penryn

01326 374969

07779891430

Sub-Coordinator Mayor

College House, Polsethow, Penryn

01326 375563 07825290565

Clerk Michelle Davey

Penryn Town Council Saracen House Higher Market Street, TR10 8HU

01326 373 086 07769228114

Team Member Mary May

Treluswell Vean, Treluswell, Penryn

01326 377390 07974108194

Team Member Martin Mullins

20 South View, Penryn

01326 373212

Team Member John Langan

20 Bissom, Penryn 07810447227

Cornwall Council Mark James

Localism Team Cornwall Council Room 4S Treyew Road TR1 3AY

07528 983265

Highways - Cornwall Council Andy Hoskin

Penryn Depot Kernick Ind. Estate Parkengue TR10 9EP

01326 377068 07968 892473

Cornwall Fire Brigade Falmouth Community Fire Station Trescobeas Road Falmouth TR11 2LQ

01326 212412

Devon and Cornwall Police PC Bob Jones

Falmouth Police Dracaena Avenue Falmouth TR11 2ES

Cornwall Ambulance Service Abbey Court Eagle Way Exeter Devon, EX2 7HY

01392 261500

01392 261500

Environment Agency Sir John Moore House Victoria Square, Bodmin PL31 1EB

03708506506

Falmouth & Penryn Sea Cadets

20 Commercial Road TR10 8AQ

01326 373087

Harbour Master Mark Killingback

Harbour Office, Town Quay Truro, TR1 2HJ

01326 373352

RNLI Falmouth Tinners Walk, Falmouth TR11 3XZ 01326 318375


Page 16 of 23

FLOODING IN PENRYN


Page 17 of 23

MAP OF KEY LOCATIONS


Page 18 of 23

MAP OF PENRYN BOUNDARY


Page 19 of 23

MAP OF PENRYN AREAS


Page 20 of 23

Emergency Management – Emergency Buildings

Please enter details of the nominated building in the boxes provided below. It is very important that we have the postcode of the building itself and the contact telephone number(s) of the keyholders.

Location Information

Name of Building: Stuart Stephen Memorial Hall

Address of Building: Including full postcode (and grid reference if known – or provide map if possible)

West Street, Penryn, Cornwall Postcode: TR10 8EX Grid ref (if known):SW 78443 34375

Telephone Number: 01326373086 (council offices)

Fax Number:

Is it accessible by car? Yes No

Is it accessible by bus? Yes No

No. of car parking spaces:

Building Information

Maximum Capacity: 80 seated

Number of Rooms: 1

Are there any potential sleeping areas? (if bedding is provided)

large hall

Wheelchair Access: Yes No

Number of toilets: Male:1 Female:1 Unisex:0 Disabled:1

Bath / Shower-rooms: Yes No If Yes, how many?

Kitchen:

Facilities:fridge, oven, kettle, sink

Is the kitchen powered by: Gas Electric

Water: Yes No Heating type:gas

Keyholder Information

Please provide details of 2 keyholders for this building:

Keyholder 1 Keyholder 2

Name: Chris Jeffrey Name: Michelle Davey

Address: (including postcode)


Telephone: Telephone:

Mobile: Mobile:

Email: Email:


Page 21 of 23




Name of Building: Temperance Hall


Lower Market Street, Penryn, Cornwall Postcode: TR10 8BQ Grid ref (if known):SW 78269 34344


Fax Number:





Maximum Capacity: 200 (seated) 20 second room

Number of Rooms: 2


large hall




Kitchen:







Name: Chris Jeffrey Name: Michelle Davey




Mobile: Mobile:

Email: Email:


Page 22 of 23




Name of Building: Penryn Town Hall


Higher Market Street, Penryn, Cornwall Postcode: TR10 8LT Grid ref (if known):SW 78405 34364


Fax Number:





Maximum Capacity: 102 (first room 80 second room 22)

Number of Rooms: 2


large hall




Kitchen:







Name: Chris Jeffery Name: Michelle Davey




Mobile: Mobile:

Email: Email:


Page 23 of 23

Documents

Community Emergency Plan - Home Page - Cornwall Council€¦ · · 2016-12-30Activating the Community Emergency Plan ... St Gluvias Church Hall Calver Close, TR10 8SG Annie Jones