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THAMES Track, evaluate, compare

Community Impact Tracking Service (CITS)

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Brochure for the Community Impact Tracking Service, developed by East Thames Group, HouseMark, Midland Heart, Aster Group and New Charter Housing Trust Group

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About HouseMark

HouseMark is the leading provider of performance improvement

and value for money solutions to the social housing sector and is jointly

owned by the Chartered Institute of Housing and the National Housing

Federation; two not-for-profit organisations which reinvest their surpluses

in the social housing sector.

Further informationVisit our website www.housemark.co.uk or call 024 7647 2717.

HouseMark Ltd, 4 Riley Court, Millburn Hill Road,

University of Warwick Science Park, Coventry CV4 7HP.

Using the service

This service is available by annual subscription directly to organisations

which are delivering community projects.

Subscription to the service includes:

• unlimited access to the online system

• unlimited access to HouseMark’s knowledge base of good practice information

• helpline support from the HouseMark team

• access to the user discussion forum

THAMES

Track, evaluate, compare

A harsh financial climate means it's more important than ever for housing providers to understand and demonstrate that community activities are:

• targeted, with clearly defined aims and objectives

• well planned, managed and make efficient use of your resources

• making a measurable impact on communities

• achieving outputs and outcomes which are comparable with other housing providers

HouseMark’s Community Impact Tracking Service can show you all this and much more!

Increasingly as social housing providers invest in local neighbourhood

activities they need to be able to measure the return on their investment,

both socially and financially.

This community impact tracking tool will enable them to do this for themselves

as well as benchmark with other housing providers. It will become an invaluable

tool for Boards and external funders, as they make decisions about where best

to invest scarce resources.

David Orr, Chief Executive, National Housing Federation

What is the Community Impact Tracking Service?

It’s an online tool developed to help housing providers:

• manage their projects

• track their performance

• evaluate their impact

• compare their outcomes

During the past two years the service has been developed by HouseMark

and partners, East Thames, Midland Heart, Aster Group and New Charter Housing

Trust Group to ensure it meets the diverse needs of housing providers and dovetails

with their existing working practices.

www.housemark.co.uk

How does it help you?

To find out more and view a demo of the online system please

visit www.housemark.co.uk or contact Helen Brownlee

on 024 7647 2717 or by email [email protected].

Monitor and evaluate

• monitor your projects in real time to help you stay on track

• evaluate the impact and lessons-learned through the online self assessment

• use our online discussion forum and good practice resources to learn from others

Reporting

• view both summary and detailed reports for individual projects through a range of tables, charts and graphs

• filter and select projects to compare (within your own organisation or with other organisations)

• provide project information to your board, customers, funders and other stakeholders

Manage projects

• all your projects and documents are held in one place

• use the good practice method to set up and manage your projects

• choose your indicators from our directory or add your own indicators

The tool has been developed by users for users, includes supporting

guidance notes and the added peace of mind that the HouseMark team

is available if you need us.

A harsh financial climate means it's more important than ever for housing providers to understand and demonstrate that community activities are:

• targeted, with clearly defined aims and objectives

• well planned, managed and make efficient use of your resources

• making a measurable impact on communities

• achieving outputs and outcomes which are comparable with other housing providers

HouseMark’s Community Impact Tracking Service can show you all this and much more!

Increasingly as social housing providers invest in local neighbourhood

activities they need to be able to measure the return on their investment,

both socially and financially.

This community impact tracking tool will enable them to do this for themselves

as well as benchmark with other housing providers. It will become an invaluable

tool for Boards and external funders, as they make decisions about where best

to invest scarce resources.

David Orr, Chief Executive, National Housing Federation

What is the Community Impact Tracking Service?

It’s an online tool developed to help housing providers:

• manage their projects

• track their performance

• evaluate their impact

• compare their outcomes

During the past two years the service has been developed by HouseMark

and partners, East Thames, Midland Heart, Aster Group and New Charter Housing

Trust Group to ensure it meets the diverse needs of housing providers and dovetails

with their existing working practices.

www.housemark.co.uk

How does it help you?

To find out more and view a demo of the online system please

visit www.housemark.co.uk or contact Helen Brownlee

on 024 7647 2717 or by email [email protected].

Monitor and evaluate

• monitor your projects in real time to help you stay on track

• evaluate the impact and lessons-learned through the online self assessment

• use our online discussion forum and good practice resources to learn from others

Reporting

• view both summary and detailed reports for individual projects through a range of tables, charts and graphs

• filter and select projects to compare (within your own organisation or with other organisations)

• provide project information to your board, customers, funders and other stakeholders

Manage projects

• all your projects and documents are held in one place

• use the good practice method to set up and manage your projects

• choose your indicators from our directory or add your own indicators

The tool has been developed by users for users, includes supporting

guidance notes and the added peace of mind that the HouseMark team

is available if you need us.

About HouseMark

HouseMark is the leading provider of performance improvement

and value for money solutions to the social housing sector and is jointly

owned by the Chartered Institute of Housing and the National Housing

Federation; two not-for-profit organisations which reinvest their surpluses

in the social housing sector.

Further informationVisit our website www.housemark.co.uk or call 024 7647 2717.

HouseMark Ltd, 4 Riley Court, Millburn Hill Road,

University of Warwick Science Park, Coventry CV4 7HP.

Using the service

This service is available by annual subscription directly to organisations

which are delivering community projects.

Subscription to the service includes:

• unlimited access to the online system

• unlimited access to HouseMark’s knowledge base of good practice information

• helpline support from the HouseMark team

• access to the user discussion forum

THAMES

Track, evaluate, compare