17
1 | Page Company Profile Lencrow Materials Handling is a privately owned company dedicated to providing materials handling solutions to industries and organisations throughout Australia.

Company Profile Updated 2015

Embed Size (px)

DESCRIPTION

Introduction to Company of Lencrow Materials Handling in Australia

Citation preview

  • 1 | P a g e

    Company Profile

    Lencrow Materials Handling is a privately owned company dedicated to providing materials handling solutions to

    industries and organisations throughout Australia.

  • 2 | P a g e

    History

    Contents

    CCustomersCCusto

    mers

    Introduction 3

    Our Customers 4

    Rentals 5-6

    Field Service Maintenance 7

    Workshop Service 7

    Spare Parts Department 8

    National Dealer Network 9

    Used Forklifts 10

    New Forklifts

    Nissan by Unicarriers 11

    EP 12

    Dieci 13

    Xilin 14

    Bomaq& Terex 15

    Sweepers& Scrubbers 16

    Our Branch Contact Information 17

    Visit our slice of the information highway for full details

    www.lencrowforklifts.com.au

  • 3 | P a g e

    Introduction to Lencrow

    Materials Handling Lencrow Materials Handling started in 1976 as a father son team operating

    under the name Allforks Hire Pty Ltd. The fleet initially consisted of 8 Hyster

    units that they used for fork and driver work. Since then they have pioneered

    many aspects of the materials handling industry in Australia. Some of these

    innovations include the use of tilt truck transporters for forklifts, all terrain

    units and fork and driver services.

    Lencrow remains a family owned and operated business to this day. With a

    fleet of over hire 2500 units, 5 branches and a network of dealers Australia

    wide, workshop facilities and service technicians in every location,

    comprehensive spare parts departments and sales departments. Ross

    Grassick, Managing Director, has had a clear vision for the company from

    inception. His experience and knowledge of the industry has influenced the

    growth of the business to what it has become today; Australias largest

    independent forklift supplier.

    Lencrows mission is to provide Consistent excellence in service through

    materials handling solutions. Lencrowstrive to provide our customers with

    the highest level of service and equipment whilst doing so at the best possible

    value.We will also strive to provide a safe and satisfying work environment for

    all our employees.We will at all times look to create a safe and clean

    environment for all our community.

    Please review the following information and remember that with Lencrows

    proven history of meeting our clients expectations we can deliver all your

    materials handling solutions. This is an overview of our services and products

    on offer but we are not limited to these. If you dont see what you are looking

    for, let us know we want to be your solution! We are a 100% family owned

    and operated Australian business.

  • 4 | P a g e

    Lencrow has served various industries over the past 30 years and are proud of the

    contributions to businesses in Australia. We value the relationship weve built with

    our customers and continue to strive towards exceeding their expectations.

    Some of our valued customers include:

    Some of our valued customers:

    Allied Pickfords

    ACO Polycrete

    Australian Bakels

    McGuigan Wines

    E.E. Muirs

    Kellogg Australia

    Red Lea Chickens

    Mitre 10

    Unilever

    Veolia

    Masters

    Our Customers

    CCustomersCCusto

    mers

    Lencrow is an independent dealer for major brands such as Nissan by Unicarriers, Dieci, EP,Xilin, Bomaq and Terex equipment and also supplies sweepers and scrubbers fromSure Sweep and Conquest. We only supply trusted and reputable brands to keep your business productive with the best materials handling solutions.

  • 5 | P a g e

    Our Rentals division operates out of 4 states with 5branchesand our head

    office is based atSilverwater in Sydney. The rental fleet consists of over 2500

    units, which includes various brands, capacities and lifting capabilities. The

    range starts from manual pedestrian equipment, small and large forklifts,

    telehandlers and container handlers. Our range has you covered.

    The range of units available include: pallet movers, reach trucks, stackers,

    order pickers, forklifts available in all fuel types (LPG, Petrol, Diesel &

    Electric)flameproof units, cold store units, all-terrain units, telehandlersand

    container handlers. We offer both long and short term hire. As part of our

    services we also have fork and driver services available upon request.

    The rental fleet is controlled via a computer network, offering prompt reliable

    service and up to the minute information on availability& locations.

    Rentals

  • 6 | P a g e

    Form Details Casual Hire These units are available for any period you require,

    minimum one day to weeks or even months.

    Long Term Fully Maintained

    Six months to five years site assessment available

    Fork & Driver Fork comes with fully licensed driver ideal for one off jobs. Minimum hire @ 1 hour.

    Financial Lease Terms generally range from one to seven years, however longer terms on larger amounts may be available

    Rental Types

    We aim to find you the most suitable arrangement for your business

    requirements. Our experienced materials handling consultants are here to

    help you assess the best solution for your business.

  • 7 | P a g e

    Field Service Maintenance With approximately 35 fully trained Field Service Technicians at of our

    branches, our service team is available 24 hours a day, 7 days a week, with a response time of only 2 hours when required. They are factory trained mechanics to service all makes and models supported by Lencrow and other products on offer in the market.

    To ensure smooth running, an internal Field Service Controller with an "on the road supervisor at each of our branches ensures both customers and field service technicians receive the support and service required.

    Our In Van Technology (IVT) program ensures that our systems stay up to date with your services and updates our database instantly. This allows us to offer your business planned preventative maintenance services so you stay productive. This is state of the art equipment installed in all of our service vehicles.

    Workshop Service

    Equipment is picked up and delivered by our own tilt tray transporters, ensuring maximum care is taken at all times. We offer fill in units to cover downtime for all workshop repairs at reasonable rates. Our workshop staff are happy to discuss any repairs required and reasons why to give you the customer peace of mind. We are equipped with state of the art equipment in all of our workshops for on site repairs, preparation and servicing. This of course is teamed with our fully qualified and experienced mechanics.

  • 8 | P a g e

    Our spare parts departments are fully stocked in all of our locations with

    the most commonly sourced products available at all times. We generally

    can have the part delivered to your business with in 24 hours of the order

    being placed.

    If we dont have the item readily available we will source the part for you

    and endeavor to have it to you with in 48 hours.

    We offer delivery or pick up, whichever is most convenient to you and the

    location of your business or unit.

    Our team of spare parts interpreters are knowledgeable in nearly all

    makes and models of equipment, whether it is new or late unit.

    We stock both genuine and generic parts. We support nearly all brands of

    forklifts.

    Lencrow are currently building an online shop for parts for your

    convenience. Keep up to date with the Lencrow website for all the exciting

    changes we are making to help you stay productive

    www.lencrowforklifts.com.au

    Spare Parts Department

  • 9 | P a g e

    National Dealer Network

    Lencrow Materials Handling currently employs over 160 personnel covering the following:

    Sales Service Parts Rental Marketing Administration Transport Customer Support

    Lencrow Materials Handling is proud of its forklift truck and dealer network, working together to service the needs of industry throughout Australia. Our customers are more than welcome to visit our branch operations and meet the staff. Lencrow will continue to grow and contribute to Australian Industry and have been doing so since 1976.

  • 10 | P a g e

    Used Forklifts

    Lencrow Materials Handling has a wide range of leading brand used forklifts for sale:

    All fuel types including diesel, LPG, dual fuel, petrol, battery electric A wide range of capacities and lifting capabilities to suit your needs Purchase as traded or fully reconditioned Warranty available on most units Different types of units to suit most budgets. Some units come with full service records as they are ex-fleet units of ours.

    You are sure to find the machine youre after, and if you dont see it here let us know and well source the correct unit for your application and budget. We have access to 5 separate branches with entire fleets and there is sure to be a unit that suits your business in any one of our locations.

  • 11 | P a g e

    New Forklifts

    Nissan by Unicarriers

    No one knows Nissan like Lencrow Materials Handling. Lencrow have been dealing with Nissan equipment since 1988 through Nomad Materials Handling. Since November 2014 Lencrow successfully secured the retail operations of Powerlift Materials Handling to become the official supplier of Nissan by Unicarrier products on the East Coast of Australia.

    Nissan by Unicarrierrange of products includes:

    Petrol, LPG, dual fuel, diesel and electric forklifts from 1000kg Counterbalance electric forklift both three and four wheel Stand up reach trucks, sliding mast pantograph and double deep Sit down reach trucks to 9 metre lift height Order pickers both low level and high rise Power pallet jacks ride on and pedestrian The big truck range starts from 8000kg + As well as stocking all the genuine parts for all their products.

    All products sold and hired are backed with full after market service and support and the lowest prices on genuine products and service offered by any Nissan forklift dealership in years.

    Lencrow Materials Handling is proud to have a high end brand with incredible products in their range to offer the Australian market. Our long standing relationship with the manufacturer makes us your number Nissan by Unicarriers supplier on the East Coast.

  • 12 | P a g e

    EP

    EP Equipment manufactures a variety of materials handling equipment. Lencrow have a collaborative relationship with the business to improve and contribute innovative ideas totheir products. EP Equipment is the #1 manufacturer of electrical materials handling equipment in China and only uses the highest quality components available and sourced from all around the world. The equipment manufactured by EP includes:

    Manual pallet jacks and manual handling equipment Powered pedestrian pallet jacks and stackers Petrol, LPG and Diesel powered forklifts 1000kg + Electric powered counterbalance forklift three and four wheels from 1000kg. Sit down reach truck from 1000kg and up to 8000mm lift Tow tractors diesel and electric

    EP Equipment has been sold in Australia since 2003 and is fully supported by our trained service staff and our comprehensive spare parts stocks. EP Equipment have a full time electrical engineering team on site that can provide support to their dealers internationally. Lencrow are very proud of the professional relationship that has been cultivated to ensure that the Australian market has the highest quality electrical equipment available.

  • 13 | P a g e

    Dieci

    Lencrow Materials Handling is the official dealer for the sophisticated range of telehandlers in Queensland and Victoria. We can offer these products for short and long term hire as well from all of our branches.

    Diecitelehandlersoffer a versatile range of products and attachments to suit all industries in Australia including agriculture, construction, transport and waste management just to name a few.

    The range of telehandlers begin at a capacity of 2500kg and can be ordered to suit application requirements 20,000kg +.

    The range of attachments on offer include jobs, man cages, hay bailers, winches, buckets, pipe clamps and this is just to name few.

  • 14 | P a g e

    Xilin

    Xilin are a new edition to the products available through Lencrow

    Materials Handling. Lencrow added this supply of products to complete

    the range of warehouse equipment we can offer our customers.

    Products available from Xilin include:

    Stackers; electric, reach trucks, high lift and counter balance

    Pallet jacks; heavy duty, manual, narrow aisle, high lift

    Platform trucks and tow tractors

    Electric trucks with crane

    Electric Pullers

    Scissor table with lift capabilities

    Order pickers

    Xilin offer custom made equipment to suit your warehouse requirements

    like our other manufacturers and suppliers. They offer top quality

    equipment and source the strongest and most durable materials to

    ensure longevity of use.

  • 15 | P a g e

    Bomaq

    Lencrow have added Bomaq as a supplier to the range of products because of

    the versatile all terrain units they manufacturer. The units offer the same

    compact design and turning circle as a normal forklift but have the rough

    terrain capabilities of an all terrain unit. Lencrow currently import the 3000kg

    capacity fork truck and soon will include the 5000kg version also.

    If you are a new buyer in the market looking for a versatile forklift the Bomaq

    range is well worth considering. We import this product from Spain.

    Terex

    Terex continue to supply Australia with the most advanced

    equipment in port and transport container handling solutions.

    Lencrow are able to provide our customer with the required

    information to find the best container handling equipment options

    for your business application.

    These include:

    Reach Stackers

    Empty Container Handlers

    Full Container Handlers

    General Cargo Lift Trucks

  • 16 | P a g e

    Scrubbers & Sweepers

    Lencrow Materials Handling have you covered from start to finish with all your materials handling solutions. We can help you lift, move, stack, reach, pick as well as sweep and scrub. We offer an entire range of sweeping and scrubbing equipment from the above suppliers and both ranges offer small units up to industrial specific equipment.

  • 17 | P a g e

    Our Branch Contacts

    New South Wales Head Office 40, 41& 42 Egerton St Silverwater, 2128 Phone: (02) 9352 1000 Fax: (02) 9352 1034

    Victoria 69 Star Crescent Hallam, 3803 Phone: (03) 8320 7853 Fax: (03) 8320 7872

    Adelaide 2 MyunaStreet Regency Park 5010 Phone: (08) 8268 5022 Fax: (08) 8268 5955

    Queensland 162 Kerry Road Archerfield, 4108 Phone: (07) 3277 5240 Fax: (07) 3277 5257

    Newcastle 4/4 Fresian Close Sandgate 2304 Phone: (02) 4968 9855 Fax: (02) 4969 9866