7/30/2019 Competency List

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Dictionary of Competencies

Analytical Thinking

Ability to break a situation into smaller components to better understand it, which includes tracing issues in asystematic way, organizing and comparing different aspects, identifying relationships, setting priorities andgenerating possible solutions.

Concern for Accuracy and DetailsAbility to reduce confusions and discrepancies in work processes, by monitoring and checking the accuracy ofwork and information, and insisting on clarity of roles and functions.

Corporate Social ResponsibilityAbility to understand, help, protect and serve the general community in the best interests of the organization.

Decision MakingAbility to face diverse situations and make informed and timely decisions.

Information SeekingAbility to go beyond routine or required questions to solve issues or identify opportunities, driven by curiosity anddesire to know more about things, people or situations.

Know-how Transfer, Mentoring, CoachingAbility to participate actively in the long-term learning or development of others on the basis of a goodunderstanding of their needs and potentials.

Knowledge of Business EnvironmentAbility to understand both the business implications of decisions and the business environment evolutions impacton the organizations strategic direction, and to act upon such understanding.

Motivating OthersAbility to motivate and inspire others to obtain results, by constructively connecting the interests of the individualemployees, the community and the organization.

Problem SolvingAbility to understand a problem and devise a workable solution.

Valuing DiversityAbility to understand, respect and value the different viewpoints, practices, customs, values and norms of otherindividuals, groups and cultures, and to work effectively in a diverse environment.

Verbal and Written CommunicationAbility to express ideas effectively in individual and group situations adjusting style and methods to the specific

needs of the audience.

AchievementAbility to set goals and priorities maximizing the use of available resources to consistently deliver results in linewith corporate directions, departmental objectives and customer expectations.

Change LeadershipAbility to alert others to the need for change, and to champion the change effort through building and maintainingsupport and commitment.

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Dictionary of Competencies

Commitment to LearningAbility to seek out and understand existing and/or new tools, techniques and approaches that can contribute to

personal growth and marketability and to the fulfillment of the organizations ongoing and changing needs.

Conceptual Thinking

Ability to understand and refer to the general principles and methodologies behind a situation or issue, and togenerate solutions that respect such principles.

DelegationAbility to share responsibility with individuals and groups to enhance their sense of commitment and ownership

FlexibilityAbility to adapt own opinions, behavior and attitudes in the light of new information, changing situations and/ordifferent environments and cultures, to ensure effective and efficient work in all circumstances

Influence and CharismaAbility to persuade, convince, influence or impress others to achieve a desired effect or impact a course of action

Innovative or Creative ThinkingAbility to think out of the box, and to adopt a new or original approach towards actions and work.

Listening, Understanding and RespondingAbility to actively listen and understand, and then respond appropriately when interacting with others.

NetworkingAbility to establish and maintain a broad network of contacts, and to involve it timely and appropriately to keep apulse on internal and external issues, make informed decisions, reach objectives and minimize obstacles.

Organizational AwarenessAbility to understand corporate processes such as product development, policy development, budget anddecision-making, and to act upon such understanding.

Planning and OrganizingAbility to develop and implement plans effectively and efficiently to accomplish goals.

Service OrientationAbility to understand and help others fulfill their needs.

Strategic ThinkingAbility to perceive the organizations current and future nature, capabilities and potentials within its evolving socio-economic, technological and political environment.

TeamworkAbility to work co-operatively with others, as opposed to working separately or competitively.