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Concept Business Excellence Pvt. Ltd. KAIZEN OVERVIEW

Your partner in creating High Performing World Class Organization

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KAIZEN

• CHANGE KAI

• GOOD (For the Better) ZEN

KAIZEN

=

CONTINUAL IMPROVMENT

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Introduction

• Kaizen refers to improvement of both processes and people.

• In fact Kaizen philosophy aims at improving all aspects of an

organization all the time.

• Good is never good enough.

• Kaizen is a never-ending journey to excellence.

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Improvement

Staff

Kaizen

Individual

Operator

Kaizen

Management

Kaizen Initiative, Team & Leadership

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KAIZEN (Change for Better)

Improvement

Maintenance

Top Management

Middle Management

Lower Management

Lower Level

Basic Function of Management

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KAIZEN (Change for Better)

Top Management

Middle Management

Lower Management

Lower Level

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Time

Innovation

Time

Innovation

Time

Savin

gs

Savin

gs

Savin

gs

Process

Improvement

Project

Implemented

Maintenance

of Process

Performance

Kaizen

Innovation

Kaizen Effects

Innovation

Innovation Vs. Kaizen

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Innovation Vs. Kaizen

Criteria Innovation Kaizen

Effect Short-term but Dramatic Long-term & Long-lasting but undramatic

Pace Big Steps Small Steps

Timeframe Intermittent & Non-incremental Continuous & Incremental

Change Abrupt & Volatile Gradual & Constant

Involvement Few People Everybody

Approach Rugged Individualism, individual ideas &

efforts

Collectivism, Group Efforts, System Approach

Mode Scrap & Rebuild Maintenance & Improvement

Spark Technological Breakthroughs, New

Inventions, new theories

Conventional know how & State of the Art

Practical Requirements Requires Large Investment but little

efforts to maintain it

Requires little investment but great efforts to

maintain it.

Effort Orientation Technology People

Evaluation Criteria Results for Profits Process & Efforts for better Results

Advantage Better to fast growth economy Works well in slow growth economy

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Kaizen Vs. Suggestion

Suggestion Kaizen

No Responsibility Self Responsibility

Grievances No Grievances

Individual Oriented Team Work

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Remember

1 3

2

4

Easy to Identify

Difficult to identify

Easy to solve Difficult to Solve

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Use of SCAMPER Technique for Kaizen Implementation

• Substitute - components, materials, people S • Combine - mix, combine with other assemblies or services, Integrate C • Adapt - alter, change function, use part of another element A • Modify - increase or reduce in scale, change shape, modify attributes M • Put to another use P • Eliminate - remove elements, simplify, reduce to core functionality E • Reverse - turn inside out or upside down R

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This is a never ending journey…