Staff development training

Exceptional and Memorable

Constructing & Delivering Effective Presentations

Agenda

1) Top 3 things you have to do right

2) Preparation

3) Delivery

4) Overcoming Stage Fright

5) Next Steps – Apply what you have learned

Top 3

1) Understand your purpose & audience

2) Capture & hold the audience’s attention

3) Manage your stage fright

Staff development training

Preparation

Using structure to be exceptional & memorable

Understanding your purpose

Presentation Type:

• Persuade

• Decision Making

• Bad News

• Impart Information

Persuade

• Describe a situation

• Give the audience a problem

• Offer a solution

• Suggest an action to be taken

Decision Making

• Define problem• Develop list of criteria for evaluating a series of

possible solutions• List relevant solutions & evaluate against criteria• Pick best solution & suggest ways to implement• Discuss issues that may arise during

implementation

Bad News

• Briefly describe background of situation that created the “bad news”

• Deliver “bad news” immediately after setting the stage

• Present options for the audience to respond to the “bad news”

Impart Information

• Outline situation

• Describe your role in it

• Tell what action you took & what result were

• Offer analysis or recommendations for path forward

Define your audience

• Who is attending?

• Whom do you need action from?

Primary Audience (Action)

Secondary Audience (Acceptance)

Audience anticipation

• Determine how much they already know

• Anticipate how they will respond

• Ask yourself if your proposal is in their interest

Sell benefits – Not features

• What will the audience GAIN

• Too much detail will disengage the audience

Storyboard concept

Storyboard exercise

• Write a single key message on a Post it note

• Order the notes

• Flesh out each slide with high level messages

Formatting tips

• Use non serif fonts

• Less is always more

• Uses transitions or special effects only when relevant

You are the best visual

• Slides, handouts, and animations should be minimized

• Reduce distraction, have the audience focus on the presenter

Staff development training

Delivery

Using style to be exceptional & memorable

Execution objectives

• Deliver few (5 or less) key points that the audience will remember

• Sell the benefits of your proposed action

• Neutralize opposition

60 / 20 rule

• Arrive 60 minutes before you present

• First 40 minutes to prepare room, notes, handouts (make sure projector works!!)

• Last 20 minutes to introduction, information gathering & rapport building

Believable & Memorable

Exceptional PresenterHandout

• Posture

• Gestures

• Voice– Volume, Inflection

& Tempo

First two minutes

• Introduction (preferably third party)

• What’s in it for them?

• Grasp their attention

Grasp their attention

1) Make it personal

2) Throw out a quirky fact

3) Put them on the edge of their seats

4) Draw a hypothetical scenario

5) Create a series of vignettes

The Power of Repetition

• Align your delivery to few key messages the audience needs to hear

• Repeat those messages throughout the delivery

Reading your audience

Attentive Inattentive Hostile

Handling Q & A

• Giving Feedback

• Paraphrasing

• Clarifying

• Empathic Listening

• Active Listening

Repeat Question for Remote Users

Presentations That Persuade Handout

Staff development training

Managing Stage Fright

Be prepared!

Appearing confident…even when your not

• Stand tall

• Head and eyes up

• Smile

• Move with purpose, energy & enthusiasm

Script the first two minutes

• Memorize your words

• Practise your delivery with a trusted audience ahead of time

• Rehearse, rehearse, rehearse

Staying in control

• Arrive early so you can relax

• Anticipating questions / scripting answers

• Parking lot awkward / inappropriate questions

Don’ts

• Practise in front of a mirror

• Assume there are “rules” that need to be followed

Summary - Top 3

1) Understand your purpose & audience

2) Capture & hold the audience’s attention

3) Manage your stage fright

Next steps

• Storyboard your own presentation

• Practise with your peers (rehearse)

• Deliver a presentation in the next 30 days

Staff development training

Questions & Answers

Other Resources

• Koegel – The Exceptional Presenter

• Harvard Business School – Presentations that Persuade & Motivate

Staff development training

Exceptional and Memorable

Constructing & Delivering Effective Presentations

Thank-you