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Consultant Liaison Program (CLP) GuideStay informed on the latest cloud communications strategies and solutions—to expand your revenue potential by helping your clients to create better business outcomes.
Gain a Competitive EdgeGrow and enhance the options and value brought to your clients.
Bring New Options to Your Clients Learn how Vonage’s business cloud communications products and services best meet the needs of your clients.
Tap into Our Community Meet a cross-functional array of Vonage leaders when you join us at company and industry networking and educational events.
Expand Your KnowledgeAccess the educational and training resources you need, when you need them, such as use cases, solution briefs, white papers, podcasts, briefings, etc.
Together, We’re StrongerJoin the Vonage Business Consultant Liaison Program (CLP) to help your Enterprise clients build innovative tools for enhanced internal collaboration and productivity for employees, as well as deepen engagement with their own customers.
Why Partner with Us?
Market OpportunityThe cloud communications industry was projected to climb to $28 billion in 2018. We’ll help you ride the wave as the industry continues to grow.
Broad PortfolioOur robust suite of cloud communications products and services is constantly evolving. Vonage can help you meet your clients’ needs for communications applications, such as unified communications and contact center solutions, as well as help them create more meaningful interactions with their own customers through programmable communications.Deep Expertise
When you work with cloud innovators, you’ll benefit from our experience in cloud, since 2001, along with our major brand recognition.
Outstanding SupportFor training and ongoing support, customers work with a dedicated service team.
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CONSULTANT LIAISON PROGRAM GUIDE
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Companies Reinventing Their Communications Trust Vonage
Vonage Provides Businesses Tools for Frictionless Communications with Their Customers Across Any Channel or Device
Unified CommunicationsVonage UC Solutions enable intelligent interactions between businesses and their employees.
Contact CentersImprove caller experiences and outcomes with professional contact center services.
ConferencingEnhance team interactions with better voice, video, and web solutions.
IntegrationsOptimize using our integrated communications with top business applications and productivity tools such as CRM.
MobilityWork on the go and use your business phone features from your smartphone. Transition seamlessly from the desktop app to the mobile app, without missing a beat.
SIP TrunkingConnect your legacy phone system to the Vonage Cloud with SIP trunking.
LIVE CHAT
CUSTOMER
PHONE
WEBSITE
MOBILE APPS
SOCIAL MEDIA
IN-STORE
VIDEO
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Packaged Apps
PBX Contact Center
Configurable
Cloud Integrations
API Applications
Two-Factor AuthenticationSplit Recording
Microservice APIs
Voice, Messaging, Video
We Offer:
Quality of Service Our best-in-class technology, expertise and backbone is paving the way for better quality of service for businesses that use data-heavy applications. We apply SmartWAN, which optimizes your client’s network to ensure the most important calls, videos and data have dedicated bandwidth and high availability.
Ease of Use and Deployment Our business communications solutions are easy to set up, intuitive to use, and simple to upgrade.
InnovationThrough our constant innovation around mobility, collaboration, and application integration, we’re pushing the boundaries of what business communication can be.
Orange Glove ServiceWhether you call, chat, visit us online, or email, we deliver IT support, service, and installation that makes “white glove” look spotty from day one.
One Vonage Platform Enables Us to Deliver Multiple Types of Products
Vonage integrates with the most widely used cloud-based applications to optimize any workplace. This brings Vonage technology into the apps your clients may already use like Salesforce.com and G Suite — keeping their teams working efficiently on one platform. See how seamless integration can increase your clients productivity. A few examples of how we can help in:
• Starting a new office: Small or global, our cloud solutions help you future-proof your clients business with cost-effective setup, easy scaling, and support to help you succeed.
• Upgrading a business phone system: With Vonage, automatic system enhancements happen virtually. Get a feature-rich business phone system that does more, better.
• Reducing communication costs: Customize by extension to pay for the add-on premium features clients need. Scale quickly and easily, save on infrastructure with virtual service, and more.
• Moving communi cations to the cloud: Maximize your clients uptime. Manage their system remotely. Get a business VoIP solution that will boost efficiencies and save money.
• Connecting virtual teams & offices: Vonage provides all the mobility, team messaging, and collaboration tools needed to connect disparate workforces, regardless of location.
• Launching a contact center: Businesses can engage customers and callers with precision. They can connect multiple sites, build and manage a contact center that will help boost sales and customer service.
• And, More.....
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The Future of Communications is Now:Let Us Help You Bring this Future to Your Clients
Industry-Transforming, Breakthrough Solutions
Team Messaging
Contact Center Solutions
Video API
Social Notifications QoS
CLP Benefits & Resources:The Vonage Business CLP is built to support your consulting practice needs.
VonageFlow, an All-in-One Workstream Collaboration Solution.
Launch of CX Cloud: Advanced Contact Center Solution. CX
Enablement Suite: Nexmo powered contact center enablement capabilities
Vonage acquires TokBox, adding video to its existing strength in voice, SMS and IP
messaging.
Send notifications, customer service
messages and essential customer information
via WhatsApp Business integration with Nexmo
Expansion of award-winning SmartWAN solution to Vonage
Business Cloud
Education: Access information for continued education and knowledge
• Dedicated Learning Portal• Podcasts• Webinars• Email Updates
Sales Engagement: Dedicated sales support team
• Sales Briefs• Bid Support• Target Account Planning• Dedicated Account Team
Support: Access to the Vonage support team
• Private web briefing• Personalize Informational meetings• CLP Manager/Liaison• Partner Referrals
Marketing: Access to Vonage branded materials and resources
• Customer Use Cases• Capability Flyers• Whitepapers• VIP Events
Resources to Get Started• Vonage.com• CLP Consultant Learning Portal
− Existing Consultants: http://www.clpcentral.com/portal/4056− Join the Vonage CLP: https://www.surveymonkey.com/r/VonageReg
• Vonage Business Resources: https://www.vonage.com/business/resources/?icmp=BMM_D_resources
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Stacie Chistiansen 623.628.0788 [email protected]
Dawn Tryba [email protected]
Michael Alexander Seattle, WA | 206.931.3846 [email protected]
David Atkinson S. Cal, CA | [email protected]
Joe ColbyAtlanta, GA | 906.972.0673 [email protected]
Sean DublinS. Cal, CA | 650.996.2905 [email protected]
Andrew “Drew” PiechChicago, IL | [email protected]
Scott PreizlerN. Cal, CA | [email protected]
Jeff Savage Scottsdale, AZ | 480.385.7050 [email protected]
Aqeel Shahid Scottsdale, AZ | [email protected]
Sumi Sheth Houston, TX | 832.260.4727 [email protected]
Greg TanisAustin, TX | 512.212.1745 [email protected]
Patrick WieserIndianapolis, IN | [email protected]
Michael (Mick) SawkaCLP Central | Managing Partner [email protected]
Jeff MoteChicago, IL | 312.860.1136 [email protected]
CLP Liaison: Vonage Enterprise Marketing:
Your CLP Support Team:
Vonage Enterprise Sales Leadership:
Vonage Enterprise Sales Team:
© 2019 VONAGE | CLP_GUIDE0119
