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The Renoir Group T H E C A P A C I T Y T O S E E T H E P O W E R T O C H A N G E 5 th April 2010 © Renoir Consulting Limited 1 The Renoir Group The Renoir Group A brief introduction A brief introduction

consulting for profitability

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We develop and implement practical business solutions with committed operational & financial results, that enable our clients to improve the top line and bottom line of their business

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T H E C A P A C I T Y T O S E E

T H E P O W E R T O C H A N G E

5th April 2010 © Renoir Consulting Limited 1

The Renoir GroupThe Renoir Group

A brief introductionA brief introduction

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T H E C A P A C I T Y T O S E E

T H E P O W E R T O C H A N G E

© Renoir Consulting Limited 2

What We Do

• We develop and implement practical business solutions that enable our clients to improve the profitability of their business;

• We commit to delivering operational and financial improvements;

• We deliver results through changes to management systems, business processes, structure and culture.

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T H E C A P A C I T Y T O S E E

T H E P O W E R T O C H A N G E

© Renoir Consulting Limited 3

• Founded in the UK in 1994, operating in S.E. Asia since 1996

• Approximately 200 consultants worldwide• Offices in Brazil, US, UK, Middle East, India,

SE Asia, China, Australia, South Africa, Russia

• Our approach emphasises sustainability by gaining ownership of change and ensuring culture change happens

• Completed hundreds of assignments globally• Normally our projects pay for

themselves within the project life cycle

Our Positioning

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Some of our Clients…

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Our ApproachOur Approach

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Underlying Principles…

…and making sure those changes are implemented.

Structures•Functional Alignment•Roles & Responsibilities•Over/Under Management

Processes•Value Addition•Cycle Times•Efficiencies

Practices•Forecasts, Plans, Controls & Reports•Feedback Mechanisms•Organizational Learning Behaviours

AttitudesMind Sets

•Buy-in Techniques•Change Compliance•Leader Behavior Analysis•Management Culture

Results•Effective•Sustainable

Technical Effort Tactical Effort Proven Effort

People•Capabilities•Management Effectiveness•Supervisory Effectiveness•Skills/Training

Strategy•Vision, Mission, Values•Intelligence•Business Planning

Conceptual Effort

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High Level Approach

Analysis

Performance evaluation and opportunity identification

•Organization•Systems•Processes•People and Behaviour•Business Case

Focus ProcessTM

Strategic alignment and implementationplanning

Strategic Direction•Clarify business objectives•Develop targets

Operational Opportunity•Area analysis•Solution development•Management commitment•Realization Plans

Implementation

Making change happen, together

•Planning and Execution•Control Systems•Work Methods•Training•Organizational Redesign•Culture and Compliance

2 - 3 weeks 8 – 12 weeks 20 – .. weeks

After Care

Sustaining changes towards continuous improvement

•Audits•Fine-tuning•Training

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The Analysis…before one commits to the The Analysis…before one commits to the project.project.

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Objectives of the analysis

Jointly analyze internal:

• Business processes,

• Management practices,

• Structures,

• Behaviours.

To identify and quantify the opportunities for an improvement project that makes operational and financial sense.

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assess

•Interviews•Initiatives analysis

•Process mapping

•Studies•Statistics

launch

confirm

AgreeFindings

design

•Design business case

•Project design•Resource requirements

•Installation structure

Week 1-2 Week 2-3 Into Week 3

•Key Event Schedule

•Communication

rollout

confirm

Agree Conclusions &

Recommendations

confirm

AgreeWay Forward

Analysis Approach

Key Inputs•Interviews•Observations•Data

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Process Mapping

Interviews

Management Practices

Data Analysis

Detailed “Day in the

Life” studies

Supervisor Profile and Behaviour

Meeting Effectiveness

Analysis Process

Action Planning

Interfaces and Handovers

Typical studies

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Result of the Analysis is a Business Case

Appendix 1 - Phase 1 Milestones Schdule KEY: Stage Activity Key Event

# Description 0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26

A Initiation

1Pre-programme (once preliminary approval given): Selection of Taskforce, Identification of Management Action Teams, preliminary drafting of measurement system

2 Week 1: Completion of Taskforce training

B Commencement of Phase 1 Focus Process

1 Week 3 First MAT's + Steering Comittee

2 Week 4 Presentation of Project Charters and Area Schedules

3 Week 4 Area studies, detailed analysis of opportunities in each area by MATs

4Week 10 SIM (Strategic Integration Meeting) Presentation of Benefits and Realisation Plans

C Design and Development

1 Week 10: Commencement of system/process design and development

2 Week 12 Initial Improvements Detected

3Week 15 Pilot Implementation of Operations/Maintnenance Improvements - Section 1 implementation

4 Test run of Performance Management practices in Support Function

D Implementation

1 Week 20 Region Wide Maintenance/Operations Kickoff Meeting

2 Week 20 Commence Full Central Region Maintenance/Operations Implementation

3 Week 32 Full benefits rate achieved in Maintenacne and Operations

4 Week 32 Documentation and Handover of Maintenance and Operations

5Week 20 Commence Full Support Function Performance Management Implementation

6Week 35 Full benefits rate achieved in Support Function Performance Management

7Week 35 Documentation and Handover of Support Function Performance Management

Financial Benefits

Initiatives Schedule of Activities

ROI

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5th April 2010 © Renoir Consulting Limited 13

Hari KumarHari Kumar

[email protected]@renoirgroup.com

+91 99100 34764+91 99100 34764