Contact: [email protected] 1

Contact: [email protected]

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mailto:[email protected]


2

ERICSSON LEARNING SERVICES

Providing a comprehensive Learning Services portfolio to optimize your training investments. Today’s telecommunications business is driven by technology. Our business is to provide you with the right skills and competence so that you can make the best use of that technology. This is achieved through a comprehensive Learning Services portfolio. What We Offer The range of our Learning Services portfolio is extensive. It covers Managed Learning, Structured Knowledge Transfer, Learning Solutions and Training Programs, thus enabling us to offer you and your employees a variety of options. We can provide customized or off-the-shelf courses, using flexible delivery methods. Alternatively, through our comprehensive Managed Learning service we can successfully run your complete learning organization. Whichever option you choose, we are able to cater for all your competence requirements in the areas of Telecoms, IT, Sales, Marketing and Management. Overall Benefits of Learning Services • Increased revenues through comprehensive learning management initiatives • Increased performance and efficiency in network operations through improved staff competence • Faster time to market with new services and solutions through the provision of the right skills at the right time Managed Learning With the Managed Learning service, we take full responsibility for all your training-related

activities. You can focus on your core business operations, while we plan, design and deploy the appropriate learning strategies, and manage the day-to-day training operations to meet your performance goals. The following are the benefits of Managed Learning: – Increased Revenues: When we manage your training functions, your management can give full attention to the core business, focusing completely on customer needs and on revenue-generating activities. – Increased Efficiency: Because of the comprehensive Service Level Agreement with Key Performance Indicators that we put in place, you have the assurance that we are operating the training functions as efficiently as possible. – Improved Business Performance: With Ericsson managing your training functions, you can concentrate on defining strategic goals for training and ensuring that they are aligned with your business needs. – Effective Learning: Our proven learning-solution design and delivery skills ensure effective learning. – Decreased Cost: We implement best practices, ensuring cost-efficient operations. Learning Solutions The Learning Solutions service is designed to meet all your competence development needs, with strong links to business and operational requirements. We create a clear line of sight from your business objectives to the learning activities in order to show that these activities are aligned with your underlying business strategy. In practice, we have developed tools to help analyze competence needs from a business perspective, and to build and deliver an optimal



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competence development solution. We continually evaluate that solution against meaningful success criteria to ensure that we are on target. The following are the benefits of Learning Solutions: – Alignment with your Business Objectives: Competence development activities are aligned with your business and performance objectives. – Predicted Return on Investment in Competence Development: Our methods and tools enable us to predict the Return on Investment from competence development activities. – Competitive advantage: You will have the right skills at the right time for quicker time-to-market. – Increased performance: Competence gaps are addressed, thus improving efficiency in network operations. Structured Knowledge Transfer (SKT) is an accelerated Learning program designed to raise the competence levels of operational personnel to the intermediate level in a short amount of time. This on-the-job mentoring program is designed to transfer knowledge from experienced mentors to your technicians and engineers involved in network operations, thereby enabling them to meet their job responsibilities in a more effective and efficient manner. Your staff will be brought “up to speed” in a shorter amount of time than if they had been exposed to opportunistic and unstructured training methods or to “trial and error” on-the-job training, with little or no provision for work support. The following are the benefits of Structured Knowledge Transfer: – Accelerated task-based learning – Expert mentors – Duties and tasks tailored for all job roles

– Real-world context for the learning experience in your working environment – Intensive and meaningful mentoring experience as one SKT mentor is assigned to every four attendees Training Programs The Training Programs service is delineated into packages that have been developed to offer clearly defined yet flexible training that targets key system and technology areas. Each package is divided into flows, to target specific job categories or functional areas within your organization. Over 500 titles are included in our portfolio and these employ flexible delivery methods (blended learning), ranging from traditional Instructor-led training to task-oriented learning and e-learning. The following are the benefits of Training Programs: – Cost-Efficient Operations: Our experts use task-oriented and blended training to ensure that your staff is operational quickly and in a cost-efficient way. We can build your staff’s competence rapidly, enabling, for example, an early service launch. – Enhanced performance: Our task-oriented and practical training increases the skill and competence of your staff, ensuring that you can provide a high quality of service to your customers and, ultimately, generate increased revenue streams. – Return on Investment: Blended training provides an optimum return on training investment by using the right delivery method at the right time. Training investments and resource utilization can be optimized while the staff’s competence requirements are still met. Ericsson, Providing World-Class Learning Services Ericsson has world-class learning consultants, globally supporting operators with the right competence at the right time. Ericsson’s



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Learning Services ensure optimal return on investments by supporting operators in planning, managing and delivering the right competence development in accordance with their business goals. For further information and reference cases on the services described above, please contact your local Ericsson Company.

Disclaimer Note While every effort is made to ensure accuracy at the time of printing, please note that the course schedule is subject to change. The up-to-date schedule will be available via http://www.ericsson.com/ourportfolio/ericsson-academy/education-centers/sweden-stockholm


http://www.ericsson.com/ourportfolio/ericsson-academy/education-centers/sweden-stockholm

http://www.ericsson.com/ourportfolio/ericsson-academy/education-centers/sweden-stockholm


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Course Schedule 2015 LZU

Number Days Core Networks

Signaling in the Core Network Classic LZU1087518 3

Signaling in the Core Network Mobile Soft-switch Solution LZU1087519 3

SIGTRAN Workshop SIGTRAN Advanced LZU1086809 2

Fixed Switching

AXD 301 7.5 Configuration & Verification LZU1086635 3

AXD 301 7.5 Maintenance LZU1086636 2

AXE 810 Data Transcript LZU1086134 5

IP Network Configuration for IS LZU1086669 2

AXE 810 Maintenance LZU1086750 5

AXE 810 Maintenance Extended LZU1086636 3

AXE Operation LZU1088620 4

AXE Operation and Configuration LZU1086145 10

AXE Survey LZU108775 5

AXE Emergency Handling LZU108094 5

ENGINE Integral 3.1 to TSS 4.0 Integration & Verification Delta LZU1086629 3

TSS Fault Finding LZU1086639 2

TSS Integration & Verification LZU1086638 5

TSS Introduction LZU1086637 1

TSS Signaling LZU1086640 3

IMS

IMS 14 Overview LZU1089609 1

IMS 11A PSTN Gateway Operation and Configuration LZU1088282 4

IMS Signalling LZU1087193 3

IMS MGC 14 Operation and Configuration LZU1089611 3

IS MGW Operation and Configuration LZU1088748 1

CSCF 14 HSS/SLF 14 Operation and Configuration LZU1089606 5

SBG 14 Operation & Configuration for IMS LZU1089614 4

MTAS 14 Operation and Configuration 4 Operation and Configuration LZU1089613 3

MMTel Provisioning LZU1089067 2

IMS e2e Advanced LZU1089610 3

Ericsson User Data Consolidation (UDC) Overview LZU1089463 2

CUDB Operation and Service Configuration LZU1089460 2

SAPC Operation and Configuration LZU1089410 3

MRS 14A Operation and Configuration LZU1089612 4



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Number Days

VoLTE VoLTE Concepts LZU1089425 1

VoLTE e2e Use Cases LZU1089426 2

Mobile Switching

GSM / WCDMA MSC Pool Introduction LZU1087423 1

Blade Cluster DT Workshop LZU1087695 2

Blade Cluster Platform Operation and Maintenanace LZU1088005 4

Iu over IP in MSS LZU1087425 1

CPP Node Features and Functions LZU1086116 1

M-MGw 15 Operation and Configuration LZU1089845 4

M-MGw 15A Delta LZU1089839 1

M-MGw/MRS Operation with AMOS LZU1089209 3

MSC/MSC-S Charging Op LZU1087452 2

MSC/MSC-S R14.1 Features Delta LZU1088009 1

MSC/MSC-S R14.1 Configuration LZU1088008 5

MSC/MSC-S R14.1 Data Transcript LZU1088006 5

MSC-S R14.0 to 14.1 Blade Cluster Configuration Delta LZU1088000 1

SIP/SIP in MSS R6 LZU1087688 1

GSM/WCDMA MSC-S R13.2 Configuration LZU1087514 2

MSC-S R 13.2to R14.1 Blade Cluster Operation & Configuration LZU1088010 3

MSC-S R14.0 Blade Cluster Delta LZU1087683 3

MSC-S R14.0 Blade Cluster Operation LZU1087684 4

MSC-S R14.0 Blade Cluster Overview LZU1087681 1

MSC-S R14.0 Blade Cluster Configuration LZU1087685 5

MSC-S R14.0 Blade Cluster Delta LZU1087683 3

MSC-S R14.1 Blade Cluster Overview LZU1088003 1

MSC-S R14.1 Configuration Delta LZU1088007 2

GSM/WCDMA MSS R5 Introduction LZU1087515 2

MSS Performance Managment LZU1087691 3

MSS PRA Operation and Configuration LZU1088626 2

MSS R6.1 Netw. Plan and HW Dimensioning LZU1088001 5

MSS SIGTRAN Workshop LZU1087654 2

MSS Troubleshooting LZU1088002 5

MSS VoIP Interworking LZU1086815 1

SIP/SIP-I in MSS R6.0 LZU1087688 1



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Number Days

Packet Core EPC HSS/SLF 14 Operation and Configuration LZU1089608 2

IP Works 12 Operation and Maintenance for EPC LZU1088752 2

EPC Signaling LZU1087580 2

EPC System Survey LZU1087977 2

Gb over IP Introduction LZU1086460 1 SACC E2E

LZU1088230 2

EPG 2012 -M Configurationfor SACC LZU1089010 2

EPG-S Configuration for SACC 13 A LZU1089487 2 SAPC 2012 Operation and Configuration LZU1089013 3

SAPC 13 B Operation and Configuration Operation and Configuration LZU1089410 3

SAPC 14 Delta LZU1089805 1

SASN 2010A Maintenance & Administration LZU1088230 2

SASN 13A Delta LZU1089293 1

SASN 13A Operation and Configuration LZU1089412 3

SASN 2012 Operation and Configuration LZU1089012 3

SASN 13A Administration and Troubleshooting LZU1089411 2

SGSN-MME 14 Overview LZU1089765 1

SGSN-MME 14 Configuration LZU1089762 4

SGSN-MME 14A Delta LZU1089591 1

SGSN-MME 14B Delta LZU1089763 1

SGSN-MME 14 Maintenance LZU1089764 1

SGSN-MME 14 Administration LZU1089761 4

SGSN-MME 14 Troubleshooting LZU1089766 2

EPG 2014B Delta LZU1089808 1

EPG 2014B live virtual (VCT) LZU0189806

EPG 2014B Operation and Configuration LZU1089807 3



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Number Days IP Generic

ATM & IP over ATM LZU1086129 2

IP Quality of Service & MPLS LZU1087716 2

IP Security LZU1087717 2

IPv6 Networking LZU1087424 2

IPv6 Quality of Service LZU1087521 1

IPv6 Routing LZU1087520 3

IPv6 Security LZU1087522 1

Mobile Packet Backbone Network (M-PBN) R5.1 Concepts LZU1086834 6

M-PBN Concepts LZU1086603 5

Voice & Video over IP LZU1087718 1

SE/SSR/NetOp Family Ericsson SSR 8000 Family R14 System Operation and Maintenance LZU1089748 2

Ericsson SSR 8000 Family R14 System Troubleshooting LZU1089749 2

Ericsson SSR 8000 Family R14 System Administration and Security LZU1089747 1 SmartEdge R12 System Operation and Maintenance LZU1089313 2 SmartEdge R12 System Troubleshooting LZU1089314 2 SmartEdge R12 System Administration and Security LZU1089315 1 Ericsson NetOp EMS R14 Foundation and Operation LZU1089780 2 Exercises for OSPF Fundamentals on SE/SSR LZU1088822 1 Exercises for IS-IS Fundamentals on SE/SSR LZU1088823 1 Exercises for BGP Fundamentals on SE/SSR LZU1088824 2 Exercises for QoS Fundamentals on SE LZU1088093 2 Exercises for Ethernet Transport Fundamentals on SE LZU1088090 2 Exercises for MPLS Fundamentals on SE/SSR LZU1088826 2 Exercises for MPLS L3VPN Fundamentals on SE/SSR LZU1088825 2 Ericsson SP R2 415/420 Operation and Maintenance LZU1089745 3



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Number Days Microwave Networks

Marconi LH R2 Operation and Maintenance LZU1086712 5

Microwave Networks System Survey LZU1087348 2

Short-haul Microwave Radio Design LZU1086842 3

Exercise for MINI-LINK PT 6010 LZU1088270 1

Exercise for MINI-LINK PT 2010 LZU1088269 1 MINI-LINK PT Operation and Maintenance LZU1089721 1

MINI-LINK SP R1 Operation & Maintenance LZU1088873 2 MINI-LINK TN R5/LH R1 Operation and Maintenance (including prerequisite training) LZU1089342 4

MINI-LINK TN R5/LH R1 Operation and Maintenance LZU1088414 3

MINI-LINK TN Advanced Ethernet Operations LZU1087996 2

MINI-LINK TN Trouble Shooting LZU1087997 2 Evolved IP Network Solution Overview LZU1089735 2 Evolved IP Network Solution, Dedicated Mobile Backhaul: IP/MPLS Transport Fundamentals LZU1089737 2 Evolved IP Network Solution, Dedicated Mobile Backhaul: Ethernet Transport Fundamentals LZU1089736 2 Evolved IP Network Solution, Dedicated Mobile Backhaul: Microwave Design in Ethernet LRAN LZU1089738 3

Microwave Long-Haul Radio Design LZU1086934 5 MINI-LINK CN R2 Operation and Maintenance LZU1089720 1

Multimedia

Service Delivery & Provisioning Ericsson HLR-Front End (FE) 13B Operation on Ericsson Blade Hardware LZU1089462 3

Ericsson HLR-Front End (FE) 13B Operation on APZ 212 LZU1089461 3 Ericsson Multiscreen TV Solution and End-User Services Overview (On request) LZU1088742 1

Ericsson Multiscreen Middleware System Operation and Administration (On request) LZU1088743 4

Ericsson Multiscreen SDK Portal Customization and Application Development (On request) LZU1087700 4

Ericsson Multi Activation (EMA) 7.1 Provisioning Gateway Classic Basic Configuration, Operation and Tools LZU1089586 4 Ericsson Multi Activation (EMA) 7.1 Provisioning Gateway Next Generation Basic Configuration, Operation and Tools LZU1089587 2 Ericsson Multi Activation (EMA) 7.0 Provisioning Gateway Classic Composer for Java adaptations LZU1089152 4

Ericsson Multiservice Proxy

Ericsson Multiservice Proxy (MSP) 7.0 System Survey LZU1089817 1

Ericsson Multiservice Proxy (MSP) 7.0 System Administrator LZU1089816 3



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Number Days Messaging in One

Messaging in One (MiO) 3.0 Core System Survey LZU1088870 1

Messaging in One (MiO) 3.0 Core System Operation LZU1088871 2

Messaging in One (MiO) 3.0 MMS System Operation LZU1089009 3

Messaging over IP Messaging over IP (MoIP) 6.1 System Survey LZU1087799 1

Messaging over IP (MoIP) 6.1 Service and User Provisioning LZU1087800 1

Messaging over IP (MoIP) 6.1 Basic System Operation LZU1087801 2

Network Management Products

Broadband Networks OSS Ericsson IP Transport NMS R14 for TDM Network Operations LZU1089696 3

Ericsson IP Transport NMS R14 for Ethernet Service Operations LZU1089694 3 Ericsson IP Transport NMS R14 System Administration for Packet Networks LZU1089697 2 Ericsson IP Transport NMS R14 Advanced Ethernet Management LZU1089692 2 Ericsson IP Transport NMS R14 System Administration for TDM Networks LZU1089698 2

ServiceOn Element Manager R14 System Administration LZU1089699 2 ServiceOn Element Manager R14 for Optical and Microwave Network Operation LZU1089742 3

Mobile OSS ENIQ 14 Events, Overview & Operation LZU1089795 1

ENIQ 14 Statistics, Making the best of ENIQ Reports (WS) LZU1089794 3

ENIQ 14 Statistics, Overview LZU1089793 1

ENIQ 14 Statistics, Reporting Customizations LZU1089791 2

ENIQ 14 Statistics, Reporting Foundations LZU1089792 1

ENIQ 14 System and Dataflow Admin (Events and Statistics) LZU1089790 4

GSM Network Management with OSS-RC 14 LZU1089799 4

IMS Network Management with OSS-RC 14 LZU1089798 2

LTE Network Management with OSS-RC 14 LZU1089797 3

OSS-RC 14 System Administration LZU1089800 8

OSS-RC 14A Delta LZU1089734 1

OSS-RC Overview LZU1089803 1

WCDMA Network Management with OSS-RC 14 LZU1089796 3

Using the Fault Management eXpert tool (FMX) LZU1089099 5



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Number Days

Platforms & Integrated Site AXE Platform APG40 Operation and Maintenance (Windows 2003) LZU1086567 4

APG40 Recovery Procedures C4 LZU1086726 3

APG43 Operation & Maintenance (Windows 2003) LZU1087177 4

APG43 Recovery Procedures LZU1087179 3

APZ 212 50 Operation Delta LZU 108 6526 2

APZ212 55 Operation and Maintenance LZU 108 6847 3

APZ 212 60 Operation & Maintenance LZU 108 7561 2

APZ 212 60C Operation & Maintenance LZU 108 8261 3

IS IP Network Configuration for IS LZU1086669 2

IS 3.1 O&C LZU1087567 2

IS 3.1 Overview LZU1087566 1

IS MGW 2.0 Operation & Configuration LZU1087694 2

Telecom Server Platform (TSP) IS 3.1 Operation and Configuration LZU1087567 2

IS 3.1 Overview LZU1087566 1

NCC 2.0 Management, Customer Care LZU1087235 4

NCC 2.0 Management, Toll and Assist LZU1087236 7

NCC 2.0 OTN Operation & Configuration LZU1087238 4

NCC 2.0 Supervisor, Delta LZU1087237 1

NCC 2.0 Survey LZU1087234 1

Telecom Server Platform (TSP) 6 delta LZU1087342 1

Telecom Server Platform (TSP) 6 Operation & Maintenance LZU1087341 4

Telecom Server Platform (TSP) 6 System Overview LZU1087339 1

Radio Access Network BSC Operation LZU108625 5

GSM BSS HD-BSC Operation and Configuration LZU1088844 5

GSM BSS BSC EVO Controller 8100 O&C LZU1088845 5

GSM RAN EVO Controller 8200/BSC Operation and Configuration LZU1089383 5

Ericsson MBMS System Techniques LZU1089634 1

PBC 6500 Installation and Maintenance (On request) LZU1089110 1



12


Number Days GSM

GPRS Signaling LZU1085931 3

GSM BSS GPRS EDGE Signaling LZU1088848 3

GPRS System Survey LZU108876 2

GSM BSS GPRS Operation LZU1088846 3

GSM BSS G10 GPRS/EDGE Radio Network Dimensioning LZU1087487 3

GSM BSS G11 GPRS/EDGE Radio Optimization Workshop LZU1088405 3

GPRS Network Planning and Dimensioning LZU1082148 2

GSM RAN Cell Planning Principles LZU1089385 5

GSM BSS Statistics Introduction LZU1088851 3

GSM BSS G11 Cellplanning Workshop LZU1088400 5

GSM BSS AXE Operation LZU1085024/2 9

GSM BSS Integration for Field Maintenance LZU1088842 3

GSM BSS Radio Network Features LZU1088852 5

GSM BSS Radio Network Tuning LZU1088853 5

GSM BSS Signaling LZU1088847 4

GSM System Survey LZU108852 4

GSM RAN G13 Delta LZU1089371 1

WCDMA RBS 6201 Field Maintenance LZU1087647 1

GSM RBS 6201 Field Maintenance LZU1087646 1




WDMA RBS 6601 Field Maintenance LZU1087675 1



LTE RBS 6101 Field Maintenance LZU1087896 1


WCDMA 6201 Field Maintenance LZU1087674 1





Site Integration Unit Operation and Configuration LZU1087280 2

Site Integration Unit Field Maintenance LZU1087281 1 SIU 02 TCU 02 T14 Field Maintenance LZU1089635 1

SIU 02 TCU 02 T14 Operation and Configuration LZU1089636 4



13


Number Days LTE

KPIs in LTE/SAE Network LZU1087713 2

LTE Evolution, Advantages in Feature and Applications LZU1087714 1

LTE L14 eNode B Commissioning LZU1089190 1

LTE L14 Air Interface LZU1089186 3

LTE L14 Configuration LZU1089192 3

LTE L14 Initial Tuning LZU1089195 2

LTE L14 Operation LZU1089191 2

LTE L14 Performance Management and Optimization LZU1089194 4

LTE L14 Protocols and Procedures LZU1089187 4

LTE L14 Network Design LZU1089189 2

LTE L14 Radio Network Functionality LZU1089188 5

LTE L14 Troubleshooting LZU1089193 3

LTE L13 to L14 Delta LZU1089605 4



LTE RBS 6501 Field Maintenance LZU1089729 1 LTE RBS 6601 Field Maintenance LZU1087890 2

LTE/SAE– System Overview LZU1087020 2

MIMO in WCDMA and LTE LZU1087652 1

RBS 6000 Overview LZU1087503 2

Voice over LTE e2e Realization with RAN Functionality LZU1089466 2

WCDMA WCDMA RBS 6501 Field Maintenance LZU1089732 1

WCDMA RAN W13 Quality of Service LZU1089121 2

WCDMA RAN W14 Access Transport Network Design LZU1089171 4

WCDMA RAN W14 Design LZU1089172 3

WCDMA RAN W14 Functionality LZU1089757 4

WCDMA RAN W14 Initial Tuning LZU1089184 3

WCDMA RAN W14 Node B Commissioning LZU1089181 1

WCDMA RAN W14 Operation LZU1089182 3

WCDMA RAN W14 Performance Management And Optimization LZU1089185 5

WCDMA RAN W14 Protocols and Procedures LZU0189177 4

WCDMA RAN W14 RNC 3820 Configuration LZU1089180 5

WCDMA RAN W14 RXI 821/861 Operation and Configuration LZU1089122 4

WCDMA RAN RNC 3820 to EVO-C Configuration, Delta LZU1088930 2

WCDMA RAN EVO -C 8200 Configuration LZU1088931 2

WCDMA RAN W14 Transport Network System Techniques LZU1089178 1

WCDMA RAN W14 Troubleshooting LZU1089183 3

WCDMA W14 Delta LZU1089173 2

WCDMA W14 Air Interface LZU1089176 3

Ericsson WCDMA Overview LZU1085418 2


https://ericoll.internal.ericsson.com/sites/Learning_Services_LTE_L14B/_layouts/listform.aspx?PageType=4&ListId=%7bDA0B22E2-FB9F-4CCC-8231-A28DAE5D4410%7d&ID=7&ContentTypeID=0x0100E1674C6FBB57BD48B34E6980769B46ED








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Number Days Ericsson WiFi

Ericsson WiFi solution Overview LZU1089585 2

WiFi Manager operation and Maintenance LZU1089304 3

Ericsson Wi-Fi Solution Fault Management And Troubleshooting LZU1089309 1

Ericsson Wi-Fi Node Provisioning And Verification LZU1089303 1

NDO Solutions (part of EDOS DP) WRAN Automatic RF and Neighbor List Optimization with Ericsson Cell Optimizer (ECO) LZU1089214 5

Frequency Planning and Neighbor List Optimization with Ericsson Frequency Optimizer (EFO) LZU1089599 5

Monitoring and Troubleshooting Mobile Networks with Ericsson RAN Analyzer (ERA) LZU1089600 5

Parameter Audit and Network Management with Ericsson RAN Configuration Manager (ERCM) LZU1089218 4

Automatic Radio Parameters (RRM) and Neighbor List Optimization with SON Optimization Manager (SON-OM) LZU1089601 3

Network Capacity Audit, Planning and Optimization with Ericsson Network Capacity Planner (ENCP) LZU1089240 3-11*

CBiO CBiO 3.0 Billing Process LZU1089626 2

CBiO 3.0 Billing Time Promotions LZU1089630 3

CBiO 3.0 BSCS Message Processing LZU1089631 3

CBiO 3.0 Charging System Administration LZU1089622 5

CBiO 3.0 Customer Care LZU1089632 2

CBiO 3.0 Ericsson Multi Activation LZU1089624 2

CBiO 3.0 Ericsson Multi Mediation LZU1089625 2

CBiO 3.0 Experience with BSCS LZU1089628 4

CBiO 3.0 Introduction to BSCS Database LZU1089627 1

CBiO 3.0 Overview LZU1089621 2

CBiO 3.0 Rate Plans for BSCS Offline Rating LZU1089633 2

CBiO 3.0 Rate Plans for Online Charging LZU1089629 2

CBiO 3.0 Service Class, Tariffs and Refill Trees LZU1089623 5



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Number Days

CS 5.3 Charging Control Node (CCN) Operations for CS 5.3 LZU1089645 2

Charging Control Node (CCN) Overview for CS 5.3 LZU1089644 1

Charging Data Reporting System (CRS) 6.0 Reports LZU1089647 1

Charging Data Reporting System (CRS) 6.0 System Administration LZU1089646 4

Charging System (CS) 5.3 AIR Rating Management LZU1089640 2

Charging System (CS) 5.3 Overview LZU1089639 1

Charging System (CS) 5.3 SDP Rating Management LZU1089643 5

Charging System (CS) 5.3 System Administration LZU1089641 5

ECMS 3.2 Back Office Tasks LZU1089650 2

ECMS 3.2 Front Office Tasks LZU1089648 2

ECMS 3.2 Operation and Maintenance LZU1089649 3

Mobile Broadband Charging (MBC) 2.3 Overview LZU1089651 1

Mobile Broadband Charging (MBC) 2.3 Rating Management LZU1089652 2

VXML IVR 3.1 Application Operation & Maintenance LZU1088954 4

Mobile Broadband Charging

Mobile Broadband Charging (MBC) 2.3 Overview LZU1089651 1

Mobile Broadband Charging (MBC) 2.3 Rating Management LZU1089652 2

Ericsson Wallet Platform Ericsson Converged Wallet (ECW) 3.0 Rating Management LZU1089741 3

Ericsson Wallet Platform (EWP) 3.0 Customer Care LZU1089723 2

Ericsson Wallet Platform (EWP) 3.0 Information Security LZU1089727 2

Ericsson Wallet Platform (EWP) 3.0 Overview LZU1089724 1

Ericsson Wallet Platform (EWP) 3.0 Partner Web LZU1089725 1

Ericsson Wallet Platform (EWP) 3.0 Rating Management LZU1089726 2

Ericsson Wallet Platform (EWP) 3.0 System Administration LZU1089728 2

Consulting / Business Management

Business Telecommunications LZU1083884 2

Consultative Approach LZU1086242 2

The Complete Team Leader Course LZU1082049 2



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Number Days Multi Mediation

Multi Mediation 6.0 to 8.1 Delta LZU1089582 1 Multi Mediation 8.0 Surveillance LZU1089257 2 Multi Mediation 8.0 File and Event Processing and Configuration LZU1089258 2 Multi Mediation 8.0 File and Event Advanced Configuration LZU1089259 4 Multi Mediation 8.0 Online Processing and Configuration LZU1089269 2

Optical Networks

SPO 1400 R14 PDH/SDH Operations LZU1089708 1 SPO 1400 R14 Ethernet Operations LZU1089704 2 SPO 1400 R14 Maintenance LZU1089705 1

SPO 1400 R14 Basic Commissioning LZU1089701 1

SPO 1400 R14 Circuit Emulation and Synchronization Operations LZU1089702 1

SPO 1400 R14 MPLS-TP Operations LZU1089706 2

SPO 1400 R14 OTN Commissioning and Operations LZU1089707 2

Upcoming courses in Q1Q2 2015

MSS 15

SGSSN MME 15A MRS 15

WCDMA W15 LTE L15

IMS 15 Ericsson Cloud

*Approaching the Telco Cloud with Ericsson Cloud System: A Cloud Computing Overview *Ericsson Cloud Execution Environment

*Virtual Applications: vEPC *Software Defined Networking (SDN)

*Ericsson Cloud Manager



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LONG TERM EVOLUTION (LTE) Shaping your business for the future.

What is LTE? Long Term Evolution (LTE) is the next-generation network after 3G. It represents the mobile technology evolution that offers a superior user experience and provides a simplified technology for next-generation mobile broadband.

Challenges ahead Adapting to the next generation As the Internet generation grows accustomed to having broadband access everywhere, mobile multimedia services are becoming a reality! You need to adapt your technology and services to attract the next generation of customers. Managing the rapid technology shifts New technologies come with new architecture, new functionality and new processes. Your staff will require a significant competence shift so that they can develop new skills to deal with LTE and other technology challenges. How can Ericsson Learning

Services Help? The right competence at the right time Having the right competence at the right time becomes crucial as you face the new challenges ahead. By ensuring that your staff is adequately trained, you will be better placed to exploit the opportunities arising from the move towards LTE.

Services Flexibility We can help you, at many different levels, to optimize your investments in developing your staff and to ensure that your business is ready to handle the complex challenges that arise from LTE. LTE TRAINING PROGRAMS – Your choice of pre-defined courses. LTE LEARNING SOLUTION – A project-based solution, called Ericsson’s LTE Competence Build, to align your competence needs with your business goals.

LTE MANAGED LEARNING – A partnership approach to ensure a rapid competence shift towards LTE.

Benefits of Ericsson’s

LTE Competence Build • A fully blended LTE Learning Solution, customized to cater for staff at all levels • Extensive LTE knowledge and operational understanding gained by your staff • Elimination of wasteful training spend • A learning partnership with the leader in mobile technology • Access to experienced LTE instructors and subject-matter experts



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Meet the LTE Experts! Take the opportunity to meet with the one of our expert Competence Consultants. We have a pool of experienced Competence Consultants and Learning Architects with extensive LTE experience. (See contact information?)

Contact Information For more information about the Ericsson LTE Competence Build, contact our network of Education Centers on the link below: http://www.ericsson.com/solutions/learning/education_centers.shtml


http://www.ericsson.com/solutions/learning/education_centers.shtml

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