Contents - reonix.com · via Ethernet port first, then cellular APN. The cellular settings are for the SIM card and cell modem in the unit. If the cellular network is not being used,

2 Contents Reonix R2-EN January, 2017

ContentsPrefaceThe Device

Setting Up The R2

About the Product 4

Quick Start Guide 5

Preliminary Information 9

Document Scope 9

Warranty Information 9

Revision History 9

Unit Specifications 10

SCADADroid Models 10

SCADADroid Options 10

Physical Characteristics 11

Cellular Characteristics 12

Initial Physical Setup 13

SIM Card Installation 13

Power Supply, Wiring and Switching 16

12-24 VDC Wiring 17

Sensor Input Wiring 17

Micro USB Power 17

Ethernet Network Configuration 18

Web Browser Configuration 19

Connecting to the SCADADroid 19

Overview Web Page Configuration 20

LAN Settings 20

System 21

Cellular Settings 22

Email Settings 23

VPN Status 23

Internet Status 24

Status Web Page 24

Alarm Configuration Page 26

Alarms Page With Modbus License 26

Alarms Page Without Modbus License 27

Common For All Alarms 28

3 Contents Reonix R2-EN January, 2017

Contents

Support

Setting Up The R2 Front Panel Alarms 29

MODBUS Alarms 29

MODBUS Connection Loss Alarms 29

Modbus Configuration Page 30

Modbus/ TCP Devices 32

Register Mapping 33

Phonebook Configuration Page 34

Contacts 34

Work Shifts 36

Shifts 36

Shift Wizard 37

Advanced Setup 38

User Management 40

Testing Tools 40

Periodic Notification 40

Internet Connection 41

Remote Access 41

System Configuration 42

Other Options 42

License Page 42

Firmware Update Page 43

Statistics 44

Using the SCADADroid 46

Alarm Acknowledgement 46

LED Indicator 47

Trouble Shooting 48

Index 51

Reonix Automation Support 53

Installation Assistance 53

Documentation Feedback 53

Risk Assessment for the SCADADroid R2 54

Notes 54

4 Preface Reonix R2-EN January, 2017

About the Product

The SCADADroid is an alarm callout unit which can monitor a wide variety of control sensors and systems. Alarm conditions will send out notifications to users through either SMS, email, or voice calls. The SCADADroid has a relay output that can be used for a number of control or security applications. The relay is controlled through the web interface by users with appropriate credentials. The SCADADroid is configured entirely through an easy-to-use web interface. No software is needed. Changes to any

parameter can be done while the unit is in operation, no restart or program/ database transfer is required. The web interface is compatible with all browsers. The SCADADroid requires an Ethernet cable to program.

The penta-band cell modem within the SCADADroid can communicate over many different cell networks. The standard SIM card required for cellular connectivity should be from a carrier who has coverage in the desired monitoring location.

Powerful Efficient Simple

5Reonix R2-EN January, 2017 Preface

Quick Start Guide

Input 1

Input 2

Input 3

Input 4

Input 5

Input 6

Input 7

Input 8

Power (COM)

I/O C ommmon( O)

Dry Contac t(N)

+-

t°

10-30 VDC

If the unit will rely entirely or partially on the cellular network for its connectivity, the SIM card should be installed first. Please refer to the SIM Installation Guide for detailed instructions on this.

At a minimum, the unit needs a power source and a network interface. The power for the unit can come from either USB (1 amp minimum) or 12-24 VDC. The network connection can come from either an Ethernet or cellular source. For initial setup, an Ethernet connection between the unit and a computer is required.

1. Install SIM Card

2. Connect Peripherals


Using any web browser on the connected computer, enter in the URL: “192.168.1.15” and press enter. A password dialog box should pop up. The default Username and Password is admin and password, respectively. If the web interface does not appear, your computer may not be on the same subnet as the unit.

The LAN settings are for the physical Ethernet port, if you are not using this it can be skipped. If a gateway is configured in the LAN Settings, email alerts will be sent via Ethernet port first, then cellular APN.

The cellular settings are for the SIM card and cell modem in the unit. If the cellular network is not being used, skip this step. The only parameter that needs to be configured is the APN name.This will be dependent on your SIM card’s provider.

Most standard SIM cards utilize “internet.com” as the APN. If the SIM card has a static IP address chances are it will utilize a different APN. If your SIM card is text and or voice only, an APN is not needed. Contact the cellular provider for your SIM card’s APN.

Navigate to the shifts page by clicking on the “Work Shifts” tab located right below the upper SCADADroid banner. In order for a contact to receive a notification, he/she must belong to a shift and that shift currently active. To setup a shift, click i .

A wizard will appear and guide you through the setup. Shifts are either by day, week, or month. If you work day shift Monday-Friday, you would choose 7 days as the repetition period. If you worked 2 weeks on and one week off, you would choose 3 weeks as the repetition period.

3. Open The Unit’s Web Interface

4. Configure The LAN Settings

5. Configure The Cellular Settings

6. Setup SHIFTS

7Reonix R2-EN January, 2017 Preface

Navigate to the phonebook page by clicking on the “Phonebook” tab located right below the upper SCADADroid banner. Each contact must have a name, group, shift, either a phone number or an email, and one or more contact methods.

There should be a phone number if text and or voice is selected and an email address if email is selected. If you do not intend on using the group or shift features, leave everyone’s group 1 and shift “24/7”. If a mistake is made, clicking on the Ed button will allow you to edit the contact. When the edit is complete, clicking the button will save your changes. To completely remove a contact, click .

The cellular settings are for the SIM card and cell modem in the unit. If the cellular network is not being used, skip this step. The only parameter that needs to be configured is the APN name.This will be dependent on your SIM card’s provider.

Most standard SIM cards utilize “internet.com” as the APN. If the SIM card has a static IP address chances are it will utilize a different APN. If your SIM card is text and or voice only, an APN is not needed. Contact the cellular provider for your SIM card’s APN.

The “Delay” field is where you enter the time between sending the alarm to the 1st call group and the proceeding call group. The delay value applies to all call group transitions. Unless the alarm needs to go to everyone in multiple groups at once, there should be a minimum value of 5 mins in the delay field so that the 1st call group has time to acknowledge the alarm.

7. Add Contacts To The Phonebook

8. Add Alarms

Once a period has been selected and the shift named, click . In the next part of the shift wizard, start and stop times need to be configured for each of the days/weeks/months. Once complete, assign a start date to the shift and click .


The “Send Alarm” field is where you select whether or not the alarm will be resent if unacknowledged. If “Send Once” is selected, the unit will send callouts to the programmed groups and then stop after the last group has been notified. If “Till Acknowledged” is selected, the will resend till acknowledged.

If a mistake is made, clicking on the button will allow you to edit the alarm. To delete the alarm, click the button.

Navigate to the system page page by clicking on the “Advanced” tab located right below the upper SCADADroid banner. Send yourself an email, SMS, and voice call to confirm connectivity. All alarms should be tested by toggling the input physically going to the SCADADroid. For further instructions, refer to the detailed user manual.

9. Confirm connectivity

9 The Device Reonix R2-EN January, 2017

Preliminary Information

Users of this product are assumed to have sound technical knowledge of automation equipment, networking, and systems integration. Should you

require clarification or elaboration on any part of this manual please contact Reonix Automation at 1 855 886-8506.

Reonix Automation will repair or replace any defective units within 1 year of purchase. This warranty applies to materials and workmanship. The following will void warranty:• Unauthorized repair • Negligent use• Any form of alteration or modification• Misuse and/or mistreatment• Water damage

Units requiring warranty repair or replacement are to be shipped to Reonix Automation at the owner’s expense and returned to the owner at Reonix Automation’s expense.

Document Scope

Warranty Information

Revision History

Revision

1.0

1.01

1.02

Details

First Release

Addition of Hazardous Area Warnings

Addition of Modbus License

Date

April 15, 2015

December 23, 2015

February 8, 2016


Unit Specifications

Catalog Description

SCADADroid R2-NM

Ethernet connection only, no cell modem installed. Supports email alarm management, 8 digital inputs, 1 relay output, Ethernet connection with VPN remote access capability, Modbus optional.

SCADADroid R2 Lite

Lite model with cell modem, supports SMS and email alarm management, 8 digital inputs, 1 relay output, Ethernet connection with VPN remote access capability, Modbus optional.

SCADADroid R2 Standard

Standard model with Penta band (AT&T approved) cell modem, supports SMS, email and voice alarm management, 8 digital inputs, 1 relay output, Ethernet connection with VPN remote access capability, Modbus optional.

SCADADroid R2 Verizon

Standard model with Verizon approved cell modem, supports SMS, email and voice alarm management, 8 digital inputs, 1 relay output, Ethernet connection with VPN remote access capability, Modbus optional.

Options Description

SCADADroid R2-Modbus

Enables Modbus Client/Server functionality - As a client, SCADADroid can poll other devices for coil status. As a server, SCADADroid can be polled by a client for the status if it’s inputs, as well as energizing/de-energizing the relay output.

SCADADroid Hosted VPN Server

As an option, allows connection of a SCADADroid to a central VPN server, and other devices such as smartphones, tablets and PCs to connect as well.

SCADADroid Hosted SCADA Service

As an option, allows monitoring a simple site such as lift station, generator, or pump station via the internet.

SCADADroid Models

SCADADroid Options


With the default hardware configuration, the inputs are activated in the following conditions:1. Grounding of the pin.2. Applying 20-24V.In terms of thresholds:

0 - 1V: activated1V - 6V : deactivated6V-20V: undefined20V-24V: activated

The inputs can be used with:Open collector outputs to ground (no external supply)Relays to ground (no external supply)Switches to ground (no external supply)Relay to 24VSwitch to 24V5V TTL logic

Note: It cannot be used with 24V ‘logic’ outputsEnclosure: SCADADroid is designed to be mounted in an enclosure. For Hazardous areas, the SCADADroid is required to be mounted in a Type 1, Type 4, or Type 4X enclosure depending on end application environment.

Physical Characteristics

Inputs: 8 digital inputs Mounting: DIN rail mountedNote: The DIN rail used for mounting the module shall be bonded to ground

Input Power: USB (5 VDC), 1 amp12-24 VDC, 1 amp

Dimensions: 6.5 cm x 7 cm x 12 cm

Antenna Connector: SMA jack female SIM card: Standard SIM (15 x 25mm).

Input Connector: 8 Position Terminal Block Plug, Female Sockets 0.138” (3.50mm).


Penta-Band HSPA+ GSM Quad Band 850, 900, 1800, 1900 MHz UMTS/HSPA Penta Band 850, 900, 1700, 1900, 2100 MHzEGPRS / WCDMA / HSDPA / HSUPA Protocol Stack 3GPP Release 7Voice and SMSOutput power Class 4 (2W, 33 dBm) @ GSM 850 / 900 Class 1 (1W, 30 dBm) @ GSM 1800 / 1900 Class 3 (0.25W, 24 dBm) @ UMTS Class E2 (0.5W, 27 dBm) @ EDGE 850 / 900 Class E2 (0.4W, 26 dBm) @ EDGE 1800 / 1900Sensitivity -109.5 dBm @ 850/1900 MHz -109 dBm @ 900 Mhz -110 dBm @1800 Mhz -111 dBm @ WCDMA B1 / B4/ B5 -110 dBm @ WCDMA B2 / B8Data HSPA: DL: Up to 21.0Mbps, UL: Up to 5.76Mbps WCDMA: DL: Up to 384kbps, UL: Up to 384kbps EDGE: DL: Up to 296kbps, UL: Up to 236.8kbps GPRS: DL: Up to 107kbps, UL: Up to 85.6kbps Asynchronous non transparent CSD up to 9.6 kbpsOperational Temperature Range

-40C to +85C, (-40C to +40C for Hazardous areas)Safety

Non-Incendive Electrical Equipment for Use in Class 1, Division 2,Groups A,B,C,DHazardous Areas, Temperature Code T5

SIM Card Standard locking SIM card socketE2 (0.4W, 26 dBm) @ EDGE 1800/1900

Modem FCC ID:R17HE910IC: 511A-HE910

Cellular Characteristics

13 Setting Up The R2 Reonix R2-EN January, 2017

Initial Physical Setup

Before proceeding, ensure that all peripherals are removed from the unit. This includes Ethernet, the 12 position wiring connector, USB cable, antenna, and any microphone connected to the unit.

With a small Phillips screw driver, remove the top 2 corner-screws from both the front and back face plates. The top plate should lift off freely.

SIM Card Installation

1. Remove Top plate from unit

Isolate unit and remove all peripherals


Inside the unit, there is a circuit board

with a large white square chip and a black

rectangular plastic tray. With the unit’s

face plate facing you, slide the top piece

of the black SIM card tray toward the

right side of the unit. It should slide a few

millimeters and stop. If the tray does not

move easily it may already be unlocked.

Open the SIM card tray by lifting upward

on the left side of it.

Pivot the SIM card tray until it rests in

its original position. Lightly press down

on the top of the tray and slide the tray

away from the pivot side. The tray will

move and lock into place.

The contact pads on the bottom side of

the SIM should be facing in the direction

of the SIM card tray so that when the tray

is lowered to its original position the pads

will make contact with the exposed tray

contacts.

2. Open SIM Card Tray

4. Return SIM Card Tray and Lock it in Place

3. Insert SIM Card into Tray


Return the top plate to the unit and replace the previously removed screws. The unit’s peripherals can now be re-attached and the unit powered.

Return any peripherals to their original position and proceed with setup.

5. Return Top Plate To Unit

6. Reconnect Peripherals

Important:Do not power unit up without the antenna!

Important:DIN rail where the module is installed has to

be bonded to ground.


Power, input and output (I/O) wiring must be in accordance with Class 1, Division 2 wiring methods Article 501-4 (b) of the National Electrical Code, NFPA 70 for installations in

the U.S., or as specified in Section 18-1.12 of the Canadian Electrical Code for installations within Canada and in accordance with the authority having jurisdiction.

Explosion hazard: Substitution of components may impair suitability for Class 1, Division 2.

Risque d’explosion: La substitution de composants peut nuire à la conformité de Classe 1 , Division 2.

Explosion hazard: When in a hazardous location turn off power before replacing or wiring SCADADroid.

Risque d’explosion: Lorsque dans une zone dangereuse couper l’alimentation électrique

avant de remplacer ou de câblage SCADADroid

Explosion hazard: Do not disconnect equipment unless power has been switched off or the area is known to be

nonhazardous.

Explosion hazard: Batteries must only be changed in an area free of ignitible concentrations.

Explosion hazard: Do not connect or disconnect when energized

Risque d’explosion: Ne débranchez pas l’équipement que l’alimentation est coupée ou que la zone est classé

non dangereux.

Risque d’explosion: Les Batteries ne doivent etre remplacees que dans un emplacement exempt de

concentrations inflammables.

Ne pas brancher ni debrancher sous tension.

Power Supply, Wiring and Switching


Sensors inputs have internal pull-up

power. The devices need no power

source. Wire all inputs to the I/O common

input (labelled “O”).

Sensor Input Wiring

Input

1

Input

2

Input

3

Input

4

Input

5

Input

6

Input

7

Input

8

Power (COM)

I/O C ommmon( O)

Dry Contac t(N)

+-

t°

It is recommended that the power supply can provide a steady 1 amp of current. The power is terminated at the 12 - position wiring connector.

The USB power supply should be a switching - type supply with minimum 1 amp current - capability.

Micro USB Power12-24 VDC Wiring

The SCADADroid is powered through 1 of 2 means: • 12-24 VDC • Micro USB Note: USB (5VDC) shall not be used in hazardous locationThe unit can be powered with both sources and switch seamlessly between them in the event of a power loss. The priority will be 12-24 VDC, and then USB.


The SCADADroid does not need a

permanent Ethernet connection to

function properly. Initial setup does

require an Ethernet connection

which can be between your computer

and the SCADADroid or between an

intermediate device (switch) and the

SCADADroid.

If you wish to use the LAN Internet

connection only then you must setup

the SCADADroid Internet Connection

accordingly and ensure a permanent

Ethernet WAN gateway connection.

The SCADADroid must have an antenna

connected whenever powered up

regardless of cellular usage.

Ethernet Network Configuration

See Initial Configuration Setup below for more information.

Important:The SCADADroid must have an antenna connected whenever powered up regardless of cellular usage.


Web Browser Configuration

Connecting to the SCADADroid

Once all necessary peripherals are connected and the SIM is installed, power the unit up and connect a computer to the Ethernet port. The unit supports a direct connection as well as a connection through a switch/router. Once connected, open any web browser and enter the default IP in the URL: https:/192.168.1.15. A username and password prompt should appear. The default username is “admin” and the default

password is “password” (case sensitive). A web page warning dialogue will appear warning you about the certificate the site is trying to issue you. Add the exception to your browser and proceed. The reason for this warning is that the SCADADroid issues a certificate with no expiry to save on data usage. The interface is fully encrypted. The admin password should be changed immediately for security reasons.


Overview Web Page Configuration

Ethernet MAC Address: Is a permanent address to identify the device on the network. It can’t be modified.

DHCP: With DHCP enabled the SCADADroid will get its IP address from the network’s

DHCP server. If DHCP is disabled the SCADADroid will use the manually entered IP

address settings. For most standard applications, DHCP will be disabled.

The LAN settings pertain to the Ethernet port on the SCADADroid. To modify the settings,

click .

LAN Settings


IP Address: Manually enter an IP Address for the SCADADroid. It is important to keep

the SCADADroid’s IP Address on the same subnet as any equipment it will be talking

to. The IP Address will be overwritten if DCHP is enabled.

Subnet Mask: The Subnet Mask will be overwritten if DCHP is enabled. It is important

to keep the SCADADroid’s Subnet Mask compatible with any equipment it will be

talking to.

DNS Server: To use multiple DNS servers with a static IP configuration, separate them

with a comma. A standard default DNS Server is 8.8.8.8. This is a Google DNS server

intended for public use.

Gateway Address: The gateway address is the address of your LAN’s gateway. If you would like to send emails through the LAN instead of cellular, enter a valid LAN gateway. To send emails through the cellular network, leave the gateway as 0.0.0.0

The system settings are used to display or print out the current settings and status of the

SCADADroid. These settings are outlined in this manual as follows.

System

Uptime: Tells how long the system has been running.

Date/ Time: Shows the current date and time of the SCADADroid.

Firmware Version: Shows the current version of the Operation System running.

Check for udpates Click on the button to check if a new update is available. The

check is also done automatically 10 minutes after a reboot and once a day, an auto-

update option can be enabled from the Advanced page.


The SCADADroid’s cellular settings pertain to the cellular network configuration. The

SCADADroid can send emails through the Ethernet port but all voice/ SMS alerts must

be sent through the cell network. The only user-configurable field is the APN. All Cellular

settings will be auto-filled from the network.

Cellular Settings

APN: The cellular APN (Access Point Name) is the gateway between the cellular

provider’s network and the internet. All data will be routed through the APN to

reach the internet. Voice and SMS are unaffected by the APN. No APN is needed

if the inserted SIM is voice and/or SMS only.

Signal Strength:

RSSI SIGNAL STRENGTH-53 dBm to – 75 dBm Excellent-76 dBm to -85 dBm Good-86 dBm to -95 dBm OK

< -95 dBm Marginal

• Represented by RSSI “Received Signal Strength Indicator”, measured in -dBm.

• RSSI (3G, CDMA/UMTS/EV-DO), is a negative dBm value. Values closer to 0

are stronger signals.

Signal Strength can run from -51dBm to -113dBm. Values closer to -51dBm are

stronger. A signal beyond -98dBm requires changes to the antenna. Suggested

remedies include mounting the antenna externally, using a directional antenna

for really remote/marginal signals, and using a signal booster.

Update available It shows when an update is available, clicking on the button

starts the download of the new firmware to the device used to connected to the

SCADADroid. Note: The manual update doesn’t consume data on the SCADADroid,

but the device connected to it has to have internet access.

Device Name: The device name is used to identify the SCADADroid. All alarm

messages will contain the device name so the user knows which site is sending the

alarm. (ex. ``Site 17 High Level Alarm`` where Site 17 is the device name).

Note: Do not include special character on the SCADADroid name (™,š, ã, ...).


You must correctly configure the Internet email information service to send and receive

messages from the SCADADroid. To do this, you must have the following specific

information about your email account to manually configure it. Contact your ISP (Internet

Service Provider) or e-Mail provider, if needed.

Email Settings

User InformationEmail address: Your full email address. ([email protected]).

Server InformationUse only if email account is dedicated to SCADADroid.

Incoming mail server type: POP3 or IMAP.

Incoming mail server (POP3/IMAP): The POP3/IMAP server name or address.

Incoming mail server port (POP3/IMAP): The port number that is used for POP3/

IMAP.

Outgoing mail server (SMTP): SMTP server name or address.

Outgoing mail server port (SMTP): The port number that is used for SMTP.

Keep mail on server: If delete is selected all retrieved mail will be deleted.

Logon InformationEnter the username and password you would use to log in to your e-mail account.

In most cases, User would be the e-mail address (for example, SCADAemail@

company.com).

Test Settings Last incoming check: It shows the last incoming mail. It is configured to check the inbox every 5 minutes.

Last incoming status: Shows the status of the last email checked.

VPN Status

Connection Status: Shows if the SCADADroid is connected or disconnected to a VPN server.

IP Address: IP address of the SCADADroid VPN client.


Internet Status

Internet access: Shows if the SCADADroid has access to the internet.

Status Web Page


Input 1

Input 2

Input 3

Input 4

Input 5

Input 6

Input 7

Input 8

Power (+24VD C)

10-30VDCPower (COM)

IO (COM)

Contac t (N.O )Relay

Internal N.OContact

12-Wire Connector

Expanded View

+-

Input Status: The Input Status is a live feed from the physical inputs on the

SCADADroid. Changing the state of one or more inputs will be visible on the page

within moments of the change.

Enable/Disable Inp : Input Simulation is the imitation of physical changes

in the inputs of a real process.

Note: No physical input change will be detected if Input Simulation is enabled.

History: Every input change is recorded with a date and time. The last 20

events are visible at any given time. If previous event data is required, clicking

g will display older events.

Output relay: The SCADADroid is equipped with a relay connected between

terminal “N” and terminal “O”.

The Relay Status can be modify from the web interface or Modbus Master device.

To control the relay status from a Modbus Master device on coil address 11 click

on .

If an isolated dry contact is required, an interposing relay should be used (see

below).


Alarm Configuration Page

Alarms Page With Modbus License

The SCADADroid is available with or without a Modbus License. If a Modbus License was

included, additional options will appear on the Alarm Configuration page. .


Alarms Page Without Modbus License

There are three types of alarms: Front Panel, Modbus, and Connection Loss alarms. All alarm types

are configured through the alarm configuration section. The Modbus and Connection Loss alarms

will show only if you have a valid Modbus license. Any alarm can be modified by clicking and

any alarm can be deleted by clicking . The last 20 events are shown in the lower history

section of the screen. The History will record any alarm being triggered, cleared, or acknowledged.


Common For All Alarms

ID: Unique identifier assigned to each alarm.

Debounce(s): The debounce is the amount of time which an alarm source must

be triggered to be activated or disabled. It is recommended that the alarms have a

debounce of at least 5 seconds for inputs alarms and 15 seconds for Modbus alarms.

Trigger On: Trigger on is the value which the source must be for the alarm to activate.

For example: if you had a fail-safe fault circuit going to the input you would want the

alarm to trigger on “OFF”. This applies to Modbus alarm sources as well as digital.

Notify On: The “Notify On” field is related to the “Trigger On” field. When the trigger

value is met, the SCADADroid will notify on either the trigger condition (ALARM), the

opposite of the trigger condition (CLEAR), or both.

Callout Groups: The callout groups are ordered from 1st to 4th. When the

notification is sent out, the contact group in the 1st group will receive alerts first. If

the alarm is not acknowledged then the contact group in the 2nd group field will get

notifications. If any groups are left as 0, the SCADADroid will either stop or restart

notifications depending on Repeat method selected.

Delay (min): The delay is the time, in minutes, between sending notifications to the

various groups as the alarm escalates. Acknowledgement will stop the alarm from

escalating. If the delay is set to 0 then the alarm must not be set to repeat.

Repeat Message: The alarm can behave one of two ways:

Send Once: The Alarm will escalate through the selected groups and stop

after either the last one is notified or the alarm is acknowledged.

Till acknowledged: After the last group is called, the 1st group will begin

getting a 2nd notification. This will repeat through all the groups until someone

acknowledges that alarm or the alarm is no longer active.

Till cleared: After the last group is called and the alarm is still active, the

SCADADroid will start back at the first group, and will continue to send


Front Panel Alarms

Source: Every alarm must have a source number. Multiple alarms can share a single

alarm source. The physical digital inputs have a source of 1-8 respectively.

MODBUS Alarms

MODBUS Connection Loss Alarms

IP Address: Select the Modbus device IP address that you want monitor.

Register: Insert the register that you are monitoring to trigger the alarm.

IP Address: Select the Modbus device IP address that you want to detect a

communications loss on.

Port: The port that the Modbus device you want to monitor is using for Modbus TCP

communication.

notifications. This will repeat through all the groups until the alarm is no longer

active even if someone acknowledged the alarm.

Message: Message is used to a better identification of alarm.

Note: Do not include special character on the SCADADroid message (™, š, ã, ...).


Modbus Configuration Page

The SCADADroid can be upgraded to include Modbus TCP. Any data point can be modified by clicking or deleted by clicking . These features are only available if you have a valid Modbus license.



ID: Unique identifier assigned to each Modbus device.

IP Address: Each Modbus TCP device on the network has an IP address. The

SCADADroid must be on either the same subnet, a compatible subnet, or have

a gateway to a compatible subnet in order to communicate with it.

Port: The default port for Modbus TCP is 502. This should not be changed unless using a converter.

Register Start Address: The starting Modbus data point address is entered here.

Register Count: The number of data points to poll, starting with the start address.

Comment: The Modbus comment is used to better organize large amounts of data

points. It is recommended that the comment mirrors the target’s functionality (ex.

“Lift Station PLC”).

Modbus/ TCP Devices

You can poll coils or inputs and alarm on the data. Each poll is assigned an ID number. The

SCADADroid will maximize polling by grouping close data-points into a single read command.

The SCADADroid assumes the role of Modbus Master in the network for alarm polling and slave

for the data concentration.


Register Mapping

The SCADADroid is configured to map I/O Alarms, Modbus Alarms, Modbus Client and Modbus

Connection Loss Alarms, with the registers 50 to 1000. The first 49 registers are reserved by

SCADADroid, see Modbus Register Mapping table below. The SCADADroid assumes the role of

Modbus Slave in the network, using port 502.

Register: Register of the SCADADroid that you want to link or map.

Type: The type of Alarm that you want mapped (I/O Alarm, Modbus Alarm, Modbus

Client).

I/O Alarm: Choose a digital input alarm that you want mapped to the register or

type the alarm ID. It is enable is you selected on type I/O Alarm.

Modbus Alarm: Choose a Modbus Alarm that you want mapped to the register or

type the alarm ID. It is enabled if you selected it under Type ‘Modbus Alarm’.

IP Address: Choose the IP address of Modbus Client that you want mapped. It is

enabled if you selected it under Type ‘Modbus Client’. The SCADADroid must be on

the same subnet as a device in order to communicate with it.

Register Address: Choose the register address of the Modbus Client that you want

mapped. It is enabled if you selected it under Type ‘Modbus Client’.

Register Description0001-0008 Digital Inputs 1-80009 Active Alarm Flag

0=No Active Alarms1=One or More Active Alarms

0010 Unacknowledged Active Alarm Flag 0=No Unacknowledged Active Alarms1=One or More Unacknowledged Active Alarms

0011-0049 Relay Status Flag0=Relay Closed1=Relay Opened

0012-0049 Reserved

Modbus Register Mapping Table


Contacts

Phonebook Configuration Page

The SCADADroid can have up to 100 contacts in the phonebook. Contacts can be modified by clicking or deleted by clicking . It is recommended to setup shifts prior to contacts but is not necessary. An individual can have more than one entry if they need to belong to more than one group or shift. The priority of the outgoing call are determined

by the position on the list.

Name: Each contact should have either a name or an identifier (ex. Night Shift).

Group: Each contact must belong to a group. When an alarm occurs, the SCADADroid will contact the members of the 1st call group first. Contacts may be further refined using shifts if needed.


Shift: Each contact must belong to a shift. The shift determines the applicable times at which the SCADADroid can notify an individual. When an alarm occurs, the SCADADroid will contact the members of the current call group only if they are on shift. If shifts are not desired, assign every contact to the 24/7 shift that comes default with the SCADADroid. A green light will appear beside the active shift.

Number: If the number is a local call, a 9-digit format can be entered. If the call is long distance, a 10-digit format will be accepted as well. If you are unsure if long distance status for a number, use the test call feature in the advanced setup page.

Email: It is possible to send SMS messages through email with some carriers. The address format is different carrier to carrier but is often the phone [email protected]. (ex. [email protected]).

Contact Methods: Contact methods should be ordered according to the desired monitoring and record keeping outcome. If an email record of alarms is required, method 1 should be email. When alarms occur, contact method 1 will be the first to get sent out and in the order of SMS, email, and then voice. For example: An alarm occurs and all members of the 1st call group are contacted via their first contact method. The SCADADroid will send all SMS and email notifications first and then begin voice calls. Once everyone’s first contact method has been completed, the SCADADroid will then use contact method 2. ACK Code: Every contact needs an ACK code in order to acknowledge alarms. Every contact’s ack code should be unique for detailed record keeping.

Voice: Every contact can select the gender and the voice’s tone of the voice call.

Active: Contacts can be active or inactive. This allows temporary disabling of contacts for vacations etc. without deleting the contact.


Work Shifts

Shifts are used to further group contacts and control who gets notified at what time. When an alarm occurs, contacts belonging to the group being called and shift that encompasses the current time will be notified. Contacts must belong to a shift in order to receive calls. The SCADADroid comes with 1 shift by default: 24/7. This shift can be removed if not needed.Shifts can be temporarily disabled by clicking the button. The calendar view features a colored calendar to illustrate what days have a shift during them. If you are looking for days covered by a specific shift, click to display only days covered by that shift on the calendar. To remove a shift, click . It is recommended to setup shifts prior to contacts but is not necessary. An individual can only belong to one shift but can have multiple entries in the phone book if required to be part of more than one shift. To set up a new shift, click .

Shifts


Shift Wizard

Shift Name: Each shift should have a unique identifier to avoid confusion.

Example: Night Shift, Day Shift, 24/7 Shift

Repetition Period Each shift will repeat after a set period. Depending on the shift,

it will be in either days, weeks, or months. If you work a Monday-Friday shift, 7 days

would be the repetition period. If you work a 2 weeks on and 1 week off shift, 3 weeks

would be the repetition period. If within a weekly or monthly shift you require

day - to - day customization, chose days instead.


Advanced Setup


Accessing the advanced options requires administrator security privileges. User account control, connectivity verification tools, and system options are available from this page.


Under User Management you can add new users by clicking on , edit or delete existing user by clicking on and , respectively. New users have ‘password’ as default password. The SCADADroid has 3 levels of permissions

Testing tools should be used to verify network connectivity and email server settings after the cellular and LAN settings have been set. Also, you can access diagnostics tools such as: Outgoing email log, Incoming email log, Email service log, Outgoing text message log, Outgoing voice call log, Notification service log and download a full log.Note: In the text boxes, as soon as the SCADADroid sees a carriage return, it quits speaking.

User Management

Testing Tools

Read Only: Allows access to most pages but without the ability to make changes to

any alarms, users, or control.

Supervisor: Allows full control of phonebook and alarms but restricts access to

system settings.

Administrator: Full control of all settings.

Periodic Notification should be used if you want to receive periodic notifications from the SCADADroid. The method (email, call or text) that you will receive the notification is the first method selected on the phone-book list.

Periodic Notification


SCADADroid can be configured to run as an OpenVPN Client. You just need to upload or drop the .ovpn configuration file to SCADADroid. Remote Access can be enable by clicking on or disabled by clicking . Beside the upload rectangle, is the current configuration of the SCADADroid.

Internet Connection allows you to set up how your SCADADroid is connected to the internet.

Remote Access

Internet Connection

Preferred Connection: Pre-set the preferred connection on the SCADADroid (LAN/CELL).

Fall-back Connection: Tells the SCADADroid what to do if the preferred connection fails.

Connection Selection:You can choose between the following options:

Use only the preferred connection.Use preferred connection but switch to fallback connection when Internet is not accessible (Default).

Ping Target: This is the address the SCADADroid will ping to make sure it has a connection established. Use a reliable target for best results.

Recipient: Receiver of the periodic notification.

Start Date: Type the date and time that will start the notification.

Period Type: Choose the period type that the message is going to be sent.

Period Duration: Type the waiting period that the message is going to be resent.


License Page

The SCADADroid can be rebooted or Reset to factory default from the web interface. You can manage the Modbus Licenses by clicking the Manage Licenses button, and then the Modbus license manager page will show up. Also, you can upgrade the firmware on the SCADADroid by clicking , and then the web interface will navigate to the firmware upgrade page or by clicking Enable auto updates (Disabled . If auto update is enabled it will check for an update, download and install the new update, 10 minutes after boot or once a day (at night).

The SCADADroid can Upload or drop individual .csv configuration files or a zipped file to restore the SCADADroid to an earlier point in time or set-up all your alarms, contact and configuration. Make backup files to save in case of equipment failure, by clicking on .

The Licenses can be added by dragging and dropping the file on to the rectangle or by clicking to open a file browser and selecting the file. The SCADADroid will take a few minutes to activate the licenses.

System Configuration

Other Options

Active Licenses: Shows the details of the active licenses on the SCADADroid.

System Details: Shows the unique system ID for which licenses are generated.


The SCADADroid can be updated by dragging and dropping the file on to the rectangle or by clicking to open a file browser and selecting the file. The SCADADroid will be unresponsive for a short period of time and then restart.

Firmware Update Page


Statistics


Data Usage Statistics: The SCADADroid monitors incoming and outgoing data on

both the Ethernet port and the cellular network. All user permission levels are able

to view the data.

RAM Usage: Ram usage is instantaneously graphed for the user to see. If RAM usage

is nearing 512, a factory reset should be performed.

CPU Load: The processor has 3 cores which are displayed on this page. It’s not

uncommon for background tasks to require a lot of processing power.

Services: Shows the status of each service on the SCADADroid.


Using the SCADADroid

Alarm Acknowledgement

Every alarm is assigned a number before being sent. This is done to specify which alarm is to be acknowledged by the recipient. When an alarm is received it will read, for example: “SCADADroid #261 Alarm Tank 5302 High Level. 2016-12-14 10:25:24. Please acknowledge.”. The number assigned needs to be included in the acknowledgement text

reply and combined with the user’s acknowledgement code. To acknowledge the aforementioned alarm, the user would reply “261 123” where 123 is the individuals acknowledge code. Users should have unique acknowledge codes to better log who acknowledges what alarm.

Email alarms must be acknowledged by replying to the received alarm email. Sending a new email to the SCADADroid will not acknowledge alarms.

SMS Acknowledgement

Email Acknowledgement


Voice alarms are acknowledged by entering the acknowledge code on the keypad. The prompt for the code will follow the alarm message. It is not necessary to enter anything but your acknowledge code when prompted. If the code was

correctly entered an acknowledgement message will be played. Occasionally a repeat voice call will be received, this is due to the scheduler getting loaded down. A second acknowledgement isn’t needed, simply hang up.

Voice Acknowledgement

LED Indicator

LED Color StatusGreen No Unacknowledged Alarms

Red One Or More Unacknowledged Alarms

Blue Reset Button Pressed

48 Support Reonix R2-EN January, 2017

Trouble Shooting

Symptom Potential Cause ActionsUnit won’t turn on Power supply Inspect DC wires and / or USB cable

leading to unit for cracks, frays, or burnt areas. Lightly pull on terminal plug wires, they should be firmly seated. If using 24 VDC to power the unit, measure the voltage with avolt- meter. If using USB power, make sure the output is at least 1 Amp, plug the cable into a different device (phone) to check for power.

Unit interface not accessible

Network configuration In many cases, the computer being used to access the web interface needs to have a static IP address setup. The IP should be on the same subnet as the SCADADroid.


Network configuration Disable all other communication interfaces such as WiFi to ensure traffic is being tunneled through the Ethernet port.


Physical cable connection Inspect the lights on the Ethernet port–they should be illuminated whenever a cable is connected between the SCADADroid and another Ethernet device. If no lights are present, try a different cable.


Unknown IP address If the SCADADroid you are trying to reach has an unknown IP address, press the reset button for 10 seconds (more than 19 second go to factory reset) and the IP address will default to 192.168.1.15.Hint: The red LED flashes once per second so count 10 flashes. Status light should change to blue. Warning: This can interfere with monitoring


Symptom Potential Cause ActionsUnit not responsive Power fluctuation caused

lockupRemove power from the unit for 60 seconds then power the unit. If still unresponsive after several restarts, perform a factory reset by holding the reset button for 20 seconds.Hint: The red LED flashes once per second so count 20 flashes. Status light should change to blue.

Unit not responsive File system corruption Remove power from the unit for 60 seconds then power the unit. If still unresponsive after several restarts, perform a factory reset by holding the reset button for 20 seconds.If the problem persists, contact technical support. Hint: The red LED flashes once per second so count 20 flashes. Status light should change to blue.

Cell Modem settings don’t show up

No modem installed Some SCADADroids do not have modems installed at the customer’s request, open the unit and verify a modem is present.

Cell Modem settings don’t show up

Corrupt modem Update the firmware on the SCADADroid to the latest version and cycle power on the unit. Navigate to the Advanced page and click on Enable re-configuration. Wait at least 10 mins for the SCADADroid to flash the modem firmware. If the problem persists contact technical support.

Alarms not being sent out (SMS/Voice)

SIM card account problem To verify SIM card connectivity, first ensure there is good service signal on the overview page. Then navigate to the advanced page and send out a test SMS and voice call. If neither are successful, the account associated with the SIM card is likely disabled. If notifications are intermittent, a cell booster may help with connectivity.


Symptom Potential Cause ActionsAlarms not being sent out (email)

Gateway connectivity problem

Check the internet status on Overview page.Emails are first sent out the LAN port if a valid gateway is present. If no gateway is available, emails are sent out the cellular network. Ensure the LAN gateway is active if using LAN gateway. If using cellular gateway, ensure a valid APN is entered and the cellular plan comes with data.

Alarms not being sent out (email)

Email account access problems

Occasionally email accounts lock out users due to automated polling. Sign into the email account(s) and ensure they are accessible and the credentials are correct.

Modbus Feature Not Installed ...

Do not have a valid license

Contact to Reonix Automation Inc. to purchase a Modbus License.

Modbus Feature Not Installed ...

Date and time out of valid period

The Modbus license is valid from the date where it was created, if the date and time of SCADADroid is outside the period of validity of the license, it will appear as “There is no valid license for this feature”. Update the date and time on the SCADADroid.

Modbus/TCP devices shaded in pink

Illegal data address The register range specified in the highlighted Modbus inputs do not appear to be valid. Please check the start register and register count values. SCADADroid can only poll Coil numbers or Discrete Inputs. Note: Coil numbers span from 00001 to 09999 Discrete input numbers span from 10001 to 19999.


Index

AACK Code 35Acknowledgement 28, 46,47Active Contacts 35Administrator 39, 40Alarm Configuration Page 26Alarm Message 22, 47APN 22, 50CCalendar View 36Call Group 7, 34, 35Cellular Characteristics 12Cellular Settings 22Comment 32Connecting 19Connection Selection 41Contact Methods 7, 35CPU Load 45DData Usage Statistics 45Debounce 28Default IP 19Default Password 19, 40Default Username 6, 19Delay 7, 28DHCP 20Dimensions 11DNS Server 21EEnclosure 11Email 4, 7, 8, 10, 21, 22, 23, 35, 40, 46, 50, 53 Email Callouts 8Ethernet MAC Address 20

Ethernet Network 18FFall- back Connection 41Firmware Update 43Firmware Version 21Full Input Log 25GGateway Address 21Group 12, 28, 29, 32, 34, 36 HHistory 9, 25, 27IID 28, 32 Inactive Contacts 35Incoming Email 40Input Status 25IP Address 6, 7, 20, 21, 23, 29, 32, 33, 48,54LLAN 18, 20, 21, 40, 41, 50License 26, 27, 30, 42, 50MMicro USB 17Modbus 9, 25, 27, 26, 29, 30, 32, 33, 42Modbus Alarm 28, 29, 33Modbus Master 25, 32Modbus Slave 33Modbus TCP 28, 30, 32NName 6, 7, 22, 23, 34, 37New Shift 36Notify On 28Number 4, 23, 29, 32, 46


OOpenVPN 41Other Options 42Outgoing Email 40PPassword 6 , 19, 23, 40Phonebook Configuration Page 34Physical Setup 13Ping Target 41Poll 32, 50Port 6, 19, 20, 22, 23, 29, 32, 33, 45, 48Power 11, 12,15, 16, 17, 19, 45, 48, 49, 54Preferred Connection 41RRAM Usage 45Read Only 40Register 29, 32, 33, 50 Relay Output 4, 10Remove a Shift 36Repeat Message 28Repetition period 6, 37Reset 42, 45, 47, 48, 49 SSensor Input 17Setup 5, 6, 13, 15, 18, 34, 35, 36, 38, 48Shift 6, 7, 34, 35, 36, 37

SIM Card Installation 13SIM Card Tray 14SMS 4, 8, 10, 12, 22, 35, 46, 49Source 17, 28, 29Specifications 10Statistics 44, 45Subnet Mask 21Supervisor 40Support 19, 49, 53TTrigger On 28Test Call 35Testing Tools 40Top Plate 13, 15Trouble Shooting 48UUser Management 40VVPN 23, 41Voice 4, 6, 7, 8, 10, 12, 22, 35, 40, 47, 49WWarning 19, 48Warranty 9Web Browser Configuration 19Wiring 13, 16, 17


Reonix Automation Support

Documentation Feedback

Installation Assistance

If any of the above solutions did not fix the problem, call Reonix Automation tech support

at 855-886-8506 or email [email protected].

Your comments will help us produce documentation that better suites your needs.If you have any suggestions on how to improve this document, send us an email at

[email protected].

If a problem presents within the first 24 hours of installation, refer back to the information contained in this manual. You can also contact Customer Support for initial help in getting your product up and running.

Canada or United States 1.855.886.8506Outside Canada or United States 1.587.351.5554 or [email protected]


Notes

Job Task, Activity and equipment

Health and Safety Hazards

Frequency of exposure

Risk Severity

Risk Probability Control

Removing power and Ethernet connectors when in hazardous areas

Potential explosion causing equipment damage and personal injury or death

Yearly High Possible

De-energize equipment or explosive gases are not present before emoving connectors

Remove top of unit to install SIM

Component damage from having the unit powered on

Once Low PossibleRemove power before starting

Shock from having the unit powered on Once Low Unlikely Remove power

before starting

Power up and configure

IP conflict that takes out other networks Once Low Possible

Confirm IP address not used before powering up

Install in electrical panel Overload panel Once Low Possible Fuses in panel

Risk Assessment for the SCADADroid R2

By Reonix Automation IncJOB: Installation of R2 by a plant operator, technician, programmer or engineer

Reonix Automation Inc.

Head Office4620 Manilla Rd SE

Calgary, Alberta, Canada T2G 4B7

Phone: 587.351.5554Fax: 587.351.5500

Toll Free: 1.855.886.8506Email: [email protected]

www.reonix.com

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Documents

Contents - reonix.com · via Ethernet port first, then cellular APN. The cellular settings are for the SIM card and cell modem in the unit. If the cellular network is not being used,