Continuity Planning: Reuters

Continuity Planning, Templates and Tools

PandemicPrep.OrgFaith-Based and Charitable-

Based Conference

Tim Woerther and Harlan DolginCo-Chairs of PandemicPrep.Org

June 25, 2008

• It is not a question of if, but It is not a question of if, but WHENWHEN a pandemic will a pandemic will strike strike • Pandemic will be moderate to severePandemic will be moderate to severe• Staffing will be Reduced by 30% to 40%Staffing will be Reduced by 30% to 40%• Volunteers may be reduced by higher percentagesVolunteers may be reduced by higher percentages• Buildings and Utilities are Available Buildings and Utilities are Available

Organizations that plan for a pandemic it will be more Organizations that plan for a pandemic it will be more successful in surviving it intactsuccessful in surviving it intact

Pandemic Planning Assumptions

The Approach:The Approach:

Business Continuity Program

Perform BusinessImpact Analysis

Input to Business Continuity Software

Test at RecoveryFacility

Update BusinessContinuity Plans

InformationTechnology

Operations Subsidiaries

RiskAssessment

WritingPlans

Recovery

Strategy

Tes

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BIA Allows you to Determine what are the Most BIA Allows you to Determine what are the Most Critical Functions that Must be Performed for your Critical Functions that Must be Performed for your

Business to Survive. Business to Survive.

Update the BIA to Address Pandemic Issues.Update the BIA to Address Pandemic Issues.

Business Impact Analysis (BIA)









RiskAssessment

WritingPlans

Recovery

Strategy

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Recovery Strategies

• Employee PreparednessEmployee Preparedness

• Crisis Management TeamsCrisis Management Teams

• Facility PreparednessFacility Preparedness

• Work from Home vs. in OfficeWork from Home vs. in Office

• Human Resource issuesHuman Resource issues

• Legal IssuesLegal Issues









RiskAssessment

WritingPlans

Recovery

Strategy

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• How will critical functions get done with 30-50% How will critical functions get done with 30-50% less staff or volunteers?less staff or volunteers?• Identify in writing what functions will be delayedIdentify in writing what functions will be delayed• Cross training of critical employee functionsCross training of critical employee functions• Write up HR rules to be in effect during a Write up HR rules to be in effect during a pandemicpandemic• Identify whether contractual obligations can be Identify whether contractual obligations can be metmet• Write a communications plan in advanceWrite a communications plan in advance

Planning Phase – Writing Your Plan









RiskAssessment

WritingPlans

Recovery

Strategy

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Testing and Maintenance

Exercising the Crisis Management Exercising the Crisis Management PlanPlan

The Crisis Management Plan must be Tested The Crisis Management Plan must be Tested (Exercised) on a Periodic Basis to Ensure it will be (Exercised) on a Periodic Basis to Ensure it will be

Effective At Time of Activation.Effective At Time of Activation.

For a pandemic, this is usually done by a table top For a pandemic, this is usually done by a table top exercise, where the plan is discussed at length to exercise, where the plan is discussed at length to insure it can be implemented and covers all critical insure it can be implemented and covers all critical

issues.issues.









RiskAssessment

WritingPlans

Recovery

Strategy

Tes

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Federal, State, or Local Public Health Officials Issue a State of Emergency

Senior ManagementDeclares a Crisis

Command Center Team(Crisis Manager, Information Disbursement Coordinator,

and Administrative Specialist)

Other Teams: Business Continuity, Damage Assessment, and Corporate Support Teams

(i.e. Finance, HR, IT, PR, Legal, Risk Management, Admin.)

Command Center Activation

Questions

Documents

Continuity Planning: Reuters