KPI CSSR - All Services ( P1,P2) 99% 99.50% <98% 20% CSSR- All Services (P3,P4) 97.00% 98% <96% 10% Drop Call Rate –All Services (P1,P2) 0.50% 0.30% >0.6% 15% Drop Call Rate- All Services (P2,P3) 1.00% 0.70% >1.2% 5% CS IRAT HO Success Rate 97.00% 98% <95% 15% PS IRAT Success Rate 96.00% 98% <93% 10% Soft HO Success Rate 98.00% 99% <96% 5% er Frequency Handover Success Rate (Spee 95.00% 97% <93% 5% HSPA Average throughput per User ( P1,P2) 1.2Mbps 1.4Mbps <1Mbps 10% HSPA Average throughput per User ( P3,P4) 1Mbps 1.2Mbps <800Kbps 5% Basic Target Improve ment KPI Penalty KPI Weightin g
