Questions and Answers (see last page) from Salesforce.com Administrator Exam

1. For a profile, a field is made required in page-layout and read-only at field-level security. What would be the behavior of the field?

a. The field will be editable in edit pageb. The field will be read-only in edit page

2. By default the tabs visible to users, is determined bya. Roleb. Profilec. Managerd. User’s customization

3. Conditional Highlighting is only available in (choose two answers)a. Summary or metric reportb. Summary and Dashboardsc. Tabular and Metric report

4. When an administrator changes the organization wide default time zone to Pacific Daylight Time, this change is applicable to which users?

a. User who have set their default time zone as Pacific Standard Timeb. Users who have set their default time zone as Central Daylight Timec. Noned. Users who have set their default time zone Central Standard Time

5. Which of the following is true about enhanced lists? (Choose two answers)a. Mass In-line editing of different record typesb. Up to 1000 records can be printed at a time using Printable

Viewc. Records in the list can be exported to an excel sheetd. Columns can be rearranged.

6. Which of the following is not true about Person Account?a. Contains Contact Related Listb. Contains Opportunities Related List

7. Which of the following are not Standard Applications? (Choose two)

a. Marketingb. Recruitingc. Call Centerd. Time-Off Manager

8. Which is the correct validation rule to determine if the custom date field My_Closed_dt is within the current year?

a. Year(TODAY) = Date(My_Closed_Dt)b. Year(TODAY) > Year(My_Closed_Dt)c. Date(My_Closed_Dt) < Date(TODAY)

9. Which of the following cannot be a depending field? (choose 2 answers)a. Standard checkboxb. Multi-select Picklistc. Custom checkboxd. Custom picklist

10. The dashboard may not refresh as per schedule ifa. The Running User does not have access to the data.

11. You can upgrade your Apps of the following types:a. Managed Packagesb. Unmanaged Packagesc. You cannot upgrade the Apps once publishedd. Installed Packages

12. Which of the following is a standard profile? (select all that apply)a. Marketing Userb. Invoice Managerc. Sales Userd. Contract Manager

13. Which one of the following cannot trigger Workflow Rules?a. Lead Statistic fieldsb. Forecast Statistic fieldsc. Campaign Statistic fieldsd. Opportunity fields

14. State true or false: Converting a lead to a person account triggers workflow rules.

a. True b. False

15. Campaign influence of an online advertising can be determined bya. Google Adwords for Salesforceb. Campaign call down report

16. Time-dependent workflow will not work for which type of workflow evaluation criteria?

a. Only when a record is createdb. Every time a record is created or editedc. Every kind of evaluation criteriad. When a record is edited and did not previously meet the rule criteria

17. Which of the following is an example of many-to-many relationship between objects?

a. Cases and Solutions b. Campaigns and Opportunities

18. If you need to total all the Closed-Won opportunities and the total amount to appear in campaign detail page, it can be achieved by

a. Custom formula b. Roll-up summary c. It cannot be achieved

19. Which of the following determines the views users creating or running reports from the custom report types?

a. Primary objectb. Read/Write access to the objects

20. Which of the following is true about Data Management tools?a. Apex Data Loaders can import and export data from standard

and custom objects.b. Import Wizard can import up to 50,000 records into Case object

21. Which organization-wide default sharing rule is required to see whether the user is available in given times and insert events into other users’ calendars?

a. Hide Detailsb. Hide Details and Add Eventsc. Show Detailsd. Show Details and Add Events

22. A user’s login hour restriction is set as Monday through Friday from 8 AM to 5 PM and the user logins at 4:30 PM on a Tuesday, which of the following would happen at 5:02 PM?

a. User will be logged out and unsaved work would be lostb. User will be logged out but any unsaved work would be saved.c. User will be able to continue the workd. User will not be logged out but will be unable to save any new work.

Answers:1. b2. b3. b (don’t remember the options clearly. Please go through the conditional

highlighting topic)4. c5. b, c6. a7. b, d8. b9. a, c10. a11. a12. a, d13. c14. b15. a16. b17. a18. b19. a20. a21. b22. a