Copyright ©2011, 2008, 2005 Pearson Education, Inc. All rights reserved. Essentials of Human Communication, 7 th Edition Joseph A. DeVito Hunter College

Copyright ©2011, 2008, 2005 Pearson Education, Inc. All rights reserved.

Essentials of Human Communication,

7th Edition

Joseph A. DeVito Hunter College of the City University of New York


Chapter One:The Essentials of Human Communication

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Chapter One Goals

Use the essential elements and principles of human communication in your daily interactions

Acknowledge the role of culture in all forms of communication


Skills

Self-presentation skills Relationship skills Interviewing skills Group interaction and leadership skills Presentation (public speaking) skills Media literacy skills


Forms of Human Communication

Intrapersonal– Talking with one’s self to better learn and judge

self

Interpersonal– Interactions with a person with whom you have a

relationship– Learn and reveal about others and self


Forms of Communication cont…

Interviewing– Communication that proceeds by question and

answer– A method of self-learning, gaining counsel, and

achieving goals Small group/team

– Working with others to solve problems, develop new ideas, and share knowledge and experiences



Public– In public settings, people inform and persuade

one another to act, buy, or think. Computer mediated

– Communication that takes place through some kind of computer

– Examples: e-mail, instant messaging, and social networking sites

– Asynchronous



Mass communication – Communication from one source to many

receivers– Includes magazines, newspapers, radio, and

television


The more you communicate, the better your communication will be.

When two people are in a close relationship, neither person should have to communicate needs and wants explicitly; the other person should know what these are.

Myths About Human Communication


Interpersonal or group conflict is a reliable sign that the relationship or group is in trouble.

Like good communicators, leaders are born, not made.

Fear of speaking in public is detrimental and must be eliminated.

Myths About Human Communication cont…


Linear model In early models (representations) or theories,

the communication process was thought to be linear– Speaker spoke and listener listened

Communication Models and Concepts


Sources-Receivers

Transactional model– Each person

involved is both a source and a receiver

Encoding–decoding



How would you revise this model to depict small group interaction or public speaking?


Messages

Feedforward Messages– The information you provide before sending

your primary messages– Phatic communication or __________

Feedback Messages– Self-feedback v. feedback from others

Metamessages– Communication about communication


Communication Context

Physical Cultural Social-psychological Temporal (time)


Channel

Face-to-Face Communication Computer-Mediated Communication


Noise

Physical Physiological Psychological Semantic Signal-to-Noise Ratio


For every communication act, there is some consequence.

Cognitive Affective Psychomotor

Effects


Your knowledge and understanding of how communication works

Your ability to use communication effectively

Communication Competence


The Competent Communicator…

Thinks critically and mindfully Recognizes the role of power Is culturally sensitive Is ethical Is an effective listener


Principles of Communication

Adjustment Ambiguous Involves content and

relationships Has a power dimension

Punctuated Purposeful Inevitable, irreversible,

and unrepeatable


Culture and Human Communication

Culture consists of the beliefs, ways of behaving, and artifacts of a group.

Gender and changing gender roles


The Importance of Culture

1. Demographic changes

2. Increased sensitivity to cultural differences

3. Economic interdependency

4. Advances in communication technology


Dimensions of Culture

Uncertainty avoidance Masculinity-femininity Power distance Individualism-collectivism High and low context


Ethnic Identity and Ethnocentrism

On a scale from

1 = strongly disagree to

5 = strongly agree

Indicate how true the following statements are about you


I am increasing my involvement in activities with my ethnic group.

I involve myself in causes that will help members of my ethnic group.

It feels natural being part of my ethnic group. I have spent time trying to find out more

about my own ethnic group. I am happy to be a member of my ethnic

group. I have a strong sense of belonging to my

ethnic group. I often talk to other members of my group to

learn more about my ethnic culture.


End Show

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Copyright ©2011, 2008, 2005 Pearson Education, Inc. All rights reserved. Essentials of Human Communication, 7 th Edition Joseph A. DeVito Hunter College