Copyright © 2011 Pearson Education Inc. All rights reserved. Chapter 4 The Social Service Delivery System Social Work An Empowering Profession Seventh

Copyright © 2011 Pearson Education Inc. All rights reserved.

Chapter 4The Social Service

Delivery SystemSocial Work

An Empowering ProfessionSeventh Edition

Brenda DuBois & Karla Miley

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Social Service Delivery

Public Social Services• Local, state, federal laws

• Part of government

• Bureaucratic hierarchy

• Funded by taxes

• Civil service hiring

Private Social Services• Agency bylaws

• May have affiliation with national organizations

• Shared management

• Private sources of income

• Agency standards for hiring


Practice Context CSWE EPAS 2.1.9

• Social services are typically classified as either public or private.

• What are the benefits of a social service delivery infrastructure that is built on both public and private services?


Organizational Types

• Agencies– Deliver social services

• Associations– Advance purposes of membership– Provide membership services


Social Service Settings

• Primary and host

• Sectarian and nonsectarian

• Private for-profit and not-for-profit

• Private practice

• Urban-rural differences


Practice Context CSWE EPAS 2.1.9

• Geographic areas and jurisdictions influence how social services are delivered.

• What challenges arise with respect to accessibility and availability of services in urban and rural communities?


Funding of Services

• Grants

• Community funds

• Endowments

• Fees for services

• Insurance reimbursement

• Purchase of service contracts


Issues in Funding

• Privatization

• Competition for funding among agencies

• Protection of agency self-interest or agency turfism

• Social triage to limit access to services


Policy Practice CSWE EPAS 2.1.8

• In times of economic crisis and budget deficits, many federally supported welfare programs are at risk of funding cuts and changes in eligibility rules?

• What proactive steps can social workers take in the policy practice arena to address these emerging funding issues to ensure that benefits to need persons are not eroded?


Social Work Professionals

• Credentialing

• Regulation of social work practice– State licensing and registration– Legal regulation


Ethical Practice CSWE EPAS 2.1.2

• Many human service practitioners self-identify as “doing social work” even though they lack social work credentials.

• How does title protection, licensure, and legal regulation of social work protect clients and promote ethical practices?


Paraprofessionals and Volunteers

• Paraprofessionals– Entry-level positions that augment professional

services

• Volunteers– Policy making– Administrative– Advocacy– Direct service


Self-Help Groups

• Over 25 million people participate in self-help groups

• Used both separate from and in addition to professional services

• Format differs, based on principles of empowerment and mutual aid

• Research evidence supports effectiveness


Premier Service Delivery

• Comprehensive, coordinated system of service delivery– Client-driven– Consumer involvement– Flexible funding parameters, – Broad eligibility – Focus on prevention– Provide services as social utilities

Documents

Copyright © 2011 Pearson Education Inc. All rights reserved. Chapter 4 The Social Service Delivery System Social Work An Empowering Profession Seventh