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Copyright © 2011 Pearson Education, Inc. publishing as Prentice Hall Chapter 16 - 1
Applying and Interviewing Applying and Interviewing for Employmentfor Employment
Copyright © 2011 Pearson Education, Inc. publishing as Prentice Hall Chapter 16 - 2
Learning ObjectivesLearning Objectives
• Define the purpose of application letters and
explain how to apply the AIDA model to them
• Describe the typical sequence of job
interviews
• Describe briefly what employers look for
during an employment interview and
preemployment testing
Copyright © 2011 Pearson Education, Inc. publishing as Prentice Hall Chapter 16 - 3
Learning ObjectivesLearning Objectives
• List six tasks you need to complete to
prepare for a successful job interview
• Explain the three stages of a successful
employment interview
• Identify the most common employment
messages that follow an interview and
explain when you would use each one
Copyright © 2011 Pearson Education, Inc. publishing as Prentice Hall Chapter 16 - 4
Employment MessagesEmployment Messages
• Application letters and forms
• Job-inquiry letters
• Application follow-ups
Copyright © 2011 Pearson Education, Inc. publishing as Prentice Hall Chapter 16 - 5
Application LettersApplication Letters
• Accompany the résumé
– What you are sending
– Why you are sending it
– Benefits of reading it
Copyright © 2011 Pearson Education, Inc. publishing as Prentice Hall Chapter 16 - 6
Tips for Application Tips for Application LettersLetters
• Be clear and specific
• Show you are informed
• Don’t volunteer salary information
• Keep it short
• Show some personality
• Aim for high quality
Copyright © 2011 Pearson Education, Inc. publishing as Prentice Hall Chapter 16 - 7
Using the AIDA ModelUsing the AIDA Model
• Attention
• Interest
• Desire
• Action
Copyright © 2011 Pearson Education, Inc. publishing as Prentice Hall Chapter 16 - 8
Application Follow-UpsApplication Follow-Ups
• Update application
• Show your interest
• Show persistence
• Underscore commitment
Copyright © 2011 Pearson Education, Inc. publishing as Prentice Hall Chapter 16 - 9
Employment InterviewsEmployment Interviews
• Organization’s objective
– Match applicants with the organization
• Applicant’s objective
– Match goals and abilities with the job
Copyright © 2011 Pearson Education, Inc. publishing as Prentice Hall Chapter 16 - 10
Sequence of InterviewsSequence of Interviews
• Screening stage
• Selection stage
• Final stage
Copyright © 2011 Pearson Education, Inc. publishing as Prentice Hall Chapter 16 - 11
Types of InterviewsTypes of Interviews
• Structured
• Panel
• Behavioral
• Working
• Open-ended
• Group
• Situational
• Stress
Copyright © 2011 Pearson Education, Inc. publishing as Prentice Hall Chapter 16 - 12
Interview MediaInterview Media
• Telephone
• E-mail and IM
• Video technology
• Virtual online
Copyright © 2011 Pearson Education, Inc. publishing as Prentice Hall Chapter 16 - 13
What Do Employers What Do Employers Seek?Seek?
• Organization fit
– Attitudes
– Background
– Style
• Qualifications
– Education
– Experience
– Skills
Copyright © 2011 Pearson Education, Inc. publishing as Prentice Hall Chapter 16 - 14
Preemployment TestingPreemployment Testing
• Integrity tests
• Personality profiles
• Job skills tests
• Substance tests
• Background checks
Copyright © 2011 Pearson Education, Inc. publishing as Prentice Hall Chapter 16 - 15
Interview PreparationInterview Preparation
• Learn about the organization
• Think ahead about questions
• Bolster your confidence
• Polish your interview style
• Present a professional image
• Be ready when you arrive
Copyright © 2011 Pearson Education, Inc. publishing as Prentice Hall Chapter 16 - 16
Study the OrganizationStudy the Organization
• Operations
• Markets
• Challenges
Copyright © 2011 Pearson Education, Inc. publishing as Prentice Hall Chapter 16 - 17
Plan to Answer Plan to Answer QuestionsQuestions
• The hardest decision you ever made
• Your greatest weaknesses
• Goals over the next five years
• What you didn’t like about prior jobs
• Some information about yourself
Copyright © 2011 Pearson Education, Inc. publishing as Prentice Hall Chapter 16 - 18
Prepare Some QuestionsPrepare Some Questions
• Are these my kind of people?
• Can I do the work and will I enjoy it?
• Is this the job I want?
• Does the job pay what I’m worth?
• Who would I be working for?
• What sort of future can I expect?
Copyright © 2011 Pearson Education, Inc. publishing as Prentice Hall Chapter 16 - 19
Build Your ConfidenceBuild Your Confidence
• Minimize weaknesses
• Maximize strengths
• Manage apprehension
Copyright © 2011 Pearson Education, Inc. publishing as Prentice Hall Chapter 16 - 20
Polish Your Interview Polish Your Interview
StyleStyle• Mock interviews
• Nonverbal skills
• Voice training
Copyright © 2011 Pearson Education, Inc. publishing as Prentice Hall Chapter 16 - 21
A Professional ImageA Professional Image
• Business clothing
• Good grooming
• Appropriate behavior
Copyright © 2011 Pearson Education, Inc. publishing as Prentice Hall Chapter 16 - 22
Be Ready When You Be Ready When You ArriveArrive
Preparing Traveling Waiting
Your Résumé
Support Papers
Your Portfolio
The Location
The Route
Travel Time
Review and Plan
Be Professional
Practice Courtesy
Copyright © 2011 Pearson Education, Inc. publishing as Prentice Hall Chapter 16 - 23
The Interview ProcessThe Interview Process
1. Warm-up stage
2. Questions-and-answers
3. Close of the interview
Copyright © 2011 Pearson Education, Inc. publishing as Prentice Hall Chapter 16 - 24
The Warm-Up StageThe Warm-Up Stage
• First impressions
• Body language
• Social skills
Copyright © 2011 Pearson Education, Inc. publishing as Prentice Hall Chapter 16 - 25
Questions-and-AnswersQuestions-and-Answers
• Deal with questions
• Listen to the interviewer
• Handle discrimination
Copyright © 2011 Pearson Education, Inc. publishing as Prentice Hall Chapter 16 - 26
Close of the InterviewClose of the Interview
• Conclude gracefully
• Discuss salary
• Review notes
Copyright © 2011 Pearson Education, Inc. publishing as Prentice Hall Chapter 16 - 27
Following Up Following Up After the InterviewAfter the Interview
• Thank-you messages
• Inquiry messages