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Copyright © 2019, Oracle and/or its affiliates. All rights reserved.
R E I N V E N T I N G O R A C L E
O R A C L E ’ S J O U R N E Y T O T H E C L O U D
K I M B E R LY E L L I S O N - TAY L O R
E X E C U T I V E D I R E C TO R , F I N A N C E T H O U G H T L E A D E R S H I P
M AY 2 3 , 2 0 1 9
Copyright © 2019, Oracle and/or its affiliates. All rights reserved.
Copyright © 2019, Oracle and/or its affiliates. All rights reserved.
Safe Harbor Statement
The following is intended to outline our general product direction. It is intended for information purposes only, and may not be incorporated into any contract. It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions. The development, release, timing, and pricing of any features or functionality described for Oracle’s products may change and remains at the sole discretion of Oracle Corporation.
3
Copyright © 2017, Oracle and/or its affiliates. All rights reserved.
About the report
Agile Finance UNLEASHED
2nd Survey conducted by the American Institute of CPAs
(AICPA) and sponsored by Oracle
~700 Finance Professionals across
• United States• Canada• Brazil• Mexico• United Kingdom• France• Germany• UAE• Saudi Arabia• Australia• Singapore• India• Japan • select sectors
Organization Leaders
NEW
Finance Leaders Surveyed
-20% Chief Finance Officers
-23% Finance Directors, Chief
Accounting Officers or Financial
Controllers
Remainder – Senior Executives in
finance including directors of
Finance Transformation
Copyright © 2019, Oracle and/or its affiliates. All rights reserved.
Digital Finance Operating Model
6
Operational Excellence Digital Intelligence Business Influence
Driving process automation at scale, re-engineering legacy finance processes, and keeping a “digital-first, cloud-first” mindset
Connecting data enterprise-wide, using AI to uncover hidden patterns, and gaining a clear view of which data has the most value to the business
Partnering with the business, using data-driven insights to recommend new courses of action, and influencing business strategy
Copyright © 2019, Oracle and/or its affiliates. All rights reserved.
• Collaborate with IT on best approach
• Only migrate data that is truly required
• Use opportunity to rationalize your data base
• Engage in a ‘pilot’ if it makes sense for your organization
• Adopt Cloud best practices
• Redesign business processes, as necessary
• Plan for quarterly upgrades
• How-to videos
• Live web-based training sessions
• Communications on ‘what to expect’
• Increase support for go-live
Key Take Aways
StrategyLearn As You Go
Embrace Cloud Philosophy
Manage Change
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Global Single Instance of E-Business Suite
In early 2000s, Oracle consolidated and transformed its applications portfolio
50+ $1B+ 150+E R P s R E T I R E D I N S AV I N G S A C Q U I S I T I O N S
And consolidated onto Global Single Instance (GSI)
From simplification and standardization
Completed over 10 years
Copyright © 2019, Oracle and/or its affiliates. All rights reserved.
Global Process Owners
Change agents
Tr a n s a c t i o n a l S y s t e m s
Triage bugs
Liaison with IT and product development on enhancements
Te s t i n g a n d Tr a i n i n g
Team performs in user acceptance testing
Unit testing and end to end flow testing
Load testing
Provide documentation on process and controls
Provide training on processed
O w n P r o c e s s
Generally own flow
Establish global processes
Review approve exceptions enhancements
B e s t P r a c t i c e s
GPOs responsible for assessing process
Must assess against best practices
Solicits process improvement recommendations
Establish institutional knowledge experts
OPTIMIZING PROCESS
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Copyright © 2019, Oracle and/or its affiliates. All rights reserved.
Transformation Starts with Simplify
• Secure an executive mandate for change, starting with the CEO
• Simplify and standardize your environment as much as possible before embarking on a major transformation
• Build an expertise in creating a culture of change management
Best Practices
11Copyright © 2019, Oracle and/or its affiliates. All rights reserved.
Copyright © 2019, Oracle and/or its affiliates. All rights reserved.
Standardize: Create One Best Global Process
Marry global process ownership with solution ownership
Evaluate Business Service Center Process
• Use of technology• Responsibility profiles and organizational structure • Efficiency, effectiveness, relevance, best practices• Global headcount requirements
Act as Champion of Global Process and Articulate:
• Strategic direction • Understanding of global requirements• Business needs and service level standards• Key performance indicators and their attainment
Global Process Owner …In Business
Global Solution Owner … In IT
Partner With the Global Process Owner
• Global process definition• Best use of technology
Support Elimination of Complexity and Global Business Services Strategy
• Application support and implementation services
12Copyright © 2019, Oracle and/or its affiliates. All rights reserved.
Three-Phased Approach Based on Core Principles
E S T A B L I S H D E L I V E R R E P L A C E
GL in the Cloud SaaS coexists with on premises apps
– Marketing Cloud, Engagement Cloud
– CPQ Cloud
– Talent Management, Recruiting (Taleo)
Upgrade core in logical steps
HCM Cloud (2016)
ERP Cloud (Jan 2018)
SCM Planning Cloud
(Jan 2018)
SCM Cloud (Oct 2018)
OM and Receivables
(2019 TBD)
THE FOUNDATION IMMEDIATE VALUE IN FUNCTIONAL INCREMENTS
Changed Accounting Hub to GL in the Cloud
CREATE
FUTURE CLOUD ADOPTION
The technical infrastructure for
General Ledger in the Cloud
Global chart of accounts for financial
consolidation and managerial reporting
Establishes the legal entity structures
that supports future projects
Faster period close
Establish the Foundation
Changed Accounting Hub to GL in the Cloud
REINVENT
Shorter sales cycles
Smaller deal sizes
Without undue contracting hurdles
Serve new markets
Sell in new ways
T H E
CUSTOMEREXPERIENCE
Deliver Immediate Value
SaaS in coexistence with on-premises applications
Copyright © 2018, Oracle and/or its affiliates. All rights reserved.
Oracle’s Results to Date
$ 1 B +
Cost benefitsRealized to date
S C A L A B L E R E V E N U E
Growth at little to no cost
C O N F I D E N C E
Entering new markets
E C O N O M I Z E RPay significantly
less for IT services
E N A B L E RFaster innovation of
new services and new business models
E Q U A L I Z E RAll organizations now have access to the same capabilities
What We Learned
E S T A B L I S HE A R LY W I N S
E M B R A C E A G I L I T Y A S A T O O L
I N V O LV E T H E R I G H T A U D I E N C E
Surround your on premises systems with high value peripheral components
Plan time-bound implementations
Rebuilding your existing system is not the objective
Value the new capabilities
The journey is a cultural transformation
Systems represent the culture that you want to communicate
Copyright © 2019, Oracle and/or its affiliates. All rights reserved.
Keys to Success
C h i n e s e P r o v e r b :
The best time to grow a tree is twenty years ago.
The second best time is today.
• Secure executive mandate to implement
transformation
• Simplify your operations as much as possible before
embarking
• Develop optimized global business processes and
then deploy using modern systems that follow vendor
best practices
• Implement a global business services model that is
multi-functional and aligned with corporate strategy
• Transform your customer experience with real-time
performance-based metrics
• Empower your workforce with collaborative tools and
modern,
socially-enabled self-service applications
• Move fast and stay the course
• Commit to continuous transformation
18Copyright © 2019, Oracle and/or its affiliates. All rights reserved.