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Best Practice Sharing
Preparing an Organization for
Planning/Forecasting Processes
© Copyright Genpact All Rights Reserved
Presentation Title Goes Here
Date: 17-Aug-2012
© Copyright Genpact All Rights Reserved
Planning/Forecasting Processes
Using Oracle R12
Introduction to Knape and Vogt
1. Founded in 1898
2. Acquired by Wind Point Partners in
2006
3. High level of Growth through Acquisition
4. Facilities in Grand Rapids MI
(Headquarters), Petaluma CA
(Workrite), and Taipei Taiwan (GSlide)
© Copyright Genpact All Rights Reserved
(Workrite), and Taipei Taiwan (GSlide)
as well as a sales office in Canada
Introduction to Knape and Vogt
Product Categories
Market Served
© Copyright Genpact All Rights Reserved
A mid-sized manufacturing org on a growth path
Introduction to Genpact
Manufacturing� Discrete � Process
BFS& I� Banking
� Insurance
Business Services� Telecom, Media� Hospitality
SIZE• Over 3,000 Oracle professionals
• One of the largest Oracle
capabilities globally
• Over 3.1 million days of Oracle
experience
EXPERIENCE• 160+ go-lives in 40+ countries
• Support experience of 46,000
plus users
• 60% resources > 5 years of
industry experience
© Copyright Genpact All Rights Reserved
Oracle EBS Suite | Oracle Database | Siebel | Hyperion + OBIEE
ERPSTRATEGY
DESIGN BUILDRUN &
UPGRADE
• > 80% resources trained in Lean,
Six Sigma, CMMi
EXPERTISE / SKILLS• Centers of Excellence (CoE)
dedicated for Industry Vertical
Solutions
• Full life-cycle capabilities for
deployment and upgrade
solutions
• 24x7 maintenance &
enhancement capabilities
• Strong DNA of managing
Program Management Offices
(PMO)
Approach And Solution
Identify the improvement areas
Assess the benefits
Evaluate product alternatives
© Copyright Genpact All Rights Reserved
Define the planning/forecasting organization
Design the info flow
As-Is Process – Improvement Areas
Spread sheet based manual process
Calculate future usage based on past consumption
Limited S&OP inputs
Inability to track ‘forecast’ accuracy easily
© Copyright Genpact All Rights Reserved
Inability to track ‘forecast’ accuracy easily
No functionality to factor trend/seasonality over long term
Difficulty in assessing the resource requirements and their scheduling
Key Benefits of To-Be Process
Best of breed forecasting and planning engine
Ability to review/tune/improve forecast accuracy
Automation of work order entry
© Copyright Genpact All Rights Reserved
Better management labor scheduling
Improve inventory turns in long run
Evaluate Product Alternatives
KV – Known Key Requirements Product 1 Product 2 Product 3
Robust Forecasting tool (with multiple
forecasting methodologies)��� � �
Business Intelligence – Dashboards & Reporting � � �
Inventory Classification & Segmentation X X �
Scope and flexibility for customization based on
business needs � � �
Scalability �� � �
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�� � �
Version upgrade flexibility �� � �
Minimal additional hardware requirements � � �
Provision for market intelligence inputs � �� ��
Enhanced exception handling ability � � �
In built alerts for prompt action � � �
Selection Criteria – A Snapshot
Final Score
Cost
License
Maintenance
Ongoing Support
Tech support
Duration
Sales
Visibility level?
© Copyright Genpact All Rights Reserved
Functionalities
Inputs?
Marketing
Planning
SKU or Prod Family?
Exceptions?
FinanceIntegrate to Essbase?
ITIntegration to
legacy?
MiscCustom reports?
Define Organization – Roles and Responsibilities
Before After
Demand Planning
System Administrator
Demand Planners
Marketing/Sales
© Copyright Genpact All Rights Reserved
Planners
Planning LeadPlanning Team
Shop Floor
Re-organization To Drive Synergy
Shop Floor
Key Lessons Learned
Process Management
• Perform a LEAN workout to derive process benefits
• Follow Oracle standard flows
• Start with basics and then build on it (ASCP unconst.
Change Management
• Functional lead should be tech savvy
• Robust end user training
• Review forecast info again and again
Technical Solution
• Test the links with feeder systems and analyze the fallouts
• Conduct multiple iterations with master data
• Utilize Oracle APS
© Copyright Genpact All Rights Reserved
it (ASCP unconst. to EDD)
again
• Buy-in from executive level for the investment and re-org
• Utilize Oracle APS standard hooks and codes
Take-away> Leverage Process + Oracle R12 to Derive Benefits
Thank You
Sanjay Sil
Sr Principal Consultant
Genpact
Salli Churchill
IT Manager
Knape and Vogt
Gene Olsen
Sr VMI Analyst
© Copyright Genpact All Rights Reserved
Presentation Title Goes Here
© Copyright Genpact All Rights Reserved
www.genpact.com www.knapeandvogt.com
Sr VMI Analyst
Knape and Vogt