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Occupational Health Service Overview

Cordant Occupational Health Overview

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Page 1: Cordant Occupational Health Overview

Occupational Health

Service Overview

Page 2: Cordant Occupational Health Overview

Cordant Occupational Health Services can provide employers with full outsourcedoccupational health provision or you can choose any service which is relevant toyour organisation on an ‘as and when’ basis.

About Us

• Online new worker health screening

• Sickness absence & management referral service

• Independent medical assessments

• Ill health retirement assessments

• Health surveillance services

• DSE Work station assessments

• Health and well-being services

• Occupational Health on-site clinics or support sta�

• Counselling services

• Physiotherapy services

• Drug and alcohol testing

• Travel health and immunisation

• Free telephone advice line

Our core services available include:

About Us Why Cordant?

Page 3: Cordant Occupational Health Overview

Why Cordant? Online New Worker Health ScreeningAbout Us

Why Cordant?It is the duty of every employer to ensure the health, safety and welfare of their employees. Our services are designed to help you manage the health and wellbeing of your workforce more e�ciently, and with sickness absence costing companies £595 per employee/year according to a recent CIPD report, employers are aware, more than ever, of the value of access to occupational health services.

You will find us flexible in our approach, accommodating any mix of services you may require whilst o�ering a completelyprofessional and personalservice.

Whatever the level of serviceyou require we provide adviceand guidance on the most recent legislation, as well aspromoting best practice and standards.

We have the resources andadaptability to meet your needs regardless of whether yourequire a single assessment ora comprehensive solution for all your sta�.

Page 4: Cordant Occupational Health Overview

Cordant Occupational Health Services provides new worker health screening services by way of a screening questionnaire, or the provision of a full medical focusing on the health potential of an employee. Our screening questionnaire can be delivered as a paper based solution or via our bespoke web based platform.

Many roles can be modified to accommodate the employee if there is a medical problem or disability. Other roles may need a medical assessment to comply with a statutory requirement under Health & Safety legislation e.g. Lead, Asbestos, Confined Spaces.

Under the Equality Act 2010, employers are required, if they reasonably know of an employee’s disability, to make appropriate adjustments to their role and their working environment. A new worker health assessment is the most cost e�ective way for you to identify cases where adjustments might be needed and thereby to mitigate the risk of an allegation of failure to make reasonable adjustment.

Online New Worker Health Screening

Online New Worker Health Screening Online New Worker Health ScreeningWhy Cordant?

Page 5: Cordant Occupational Health Overview

To identify physical and psychological problems which a�ect the ability of the employee to carry out the employment in a safe and e�ective manner

To identify those adjustments to employment that may be required to enable the employee to perform the job to the standard required.

To provide a baseline health profile for COSHH and other statutory health surveillance to measure and detect any health changes during employment

To advise whether the Equality Act 2010 is applicable.

The applicant is asked to complete the new worker health questionnaire online. This is then received directly by us. Upon receipt of the questionnaire, we would review it and within 48 hours issue a ‘certificate of fitness’ to theemployer and recommend any action required as a result of the assessment.

Sometimes the candidate may need to be contacted for further information or they may be referred for a face-to-face consultation or medical assessment with the Occupational Health Advisor or Occupational Health Physician. Further information may also be sought from the candidate’s General Practitioner or Specialist.

The ‘certificate of fitness’ is issued as well as advice on any possible adjustments or restrictions that might be considered to ensure that the employee is able to carry out the requirements of the role.

Online New Worker Health Screening

Online New Worker Health Screening Sickness Absence & Management Referral ServiceOnline New Worker Health Screening

The new worker health screen provides the following deliverables:

Page 6: Cordant Occupational Health Overview

Sickness Absence & Management Referral ServiceIt is widely accepted that a healthy workforce is crucial to the success of any organisation. With sickness absence costing £595 per employee per year (Miller, J. (2013). Absence Management. CIPD Annual Report. P5) many UK employers are now implementing occupational health programmes; which significantly reduce the cost of absence by managing the health and wellbeing of a workforce.

Having access to a Management Referral Service allows businesses to manage employees e�ectively and take a more constructive approach in helping them back to work.

A Management Referral is when an employee is asked by their employer to attend an appointment with an Occupational Health Advisor or Physician with the aim of a receiving a medical report which will influence a management decision.

Sickness Absence & Management Referral Service Sickness Absence & Management Referral ServiceOnline New Worker Health Screening

Page 7: Cordant Occupational Health Overview

Sickness Absence & Management Referral ServiceSome examples of what can trigger a management referral are listed below:

• New worker and fitness for work

• Disability awareness and appropriate adjustment

• Long term sickness absence

• Repeated short term sickness absence

• Occupational illness which may have been caused by work

• Fitness for work in a hazardous environment

• Fitness to return to work after illness or injury

• Substance misuse

• Accident or illness at work

• Underperforming at work, where an underlying medical condition may be suspected

• Advice on meeting the requirements of the Equality Act 2010.

• Ill health retirement

• Employer liability claims

Sickness Absence & Management Referral Service Sickness Absence & Management Referral ServiceSickness Absence & Management Referral Service

Page 8: Cordant Occupational Health Overview

Sickness Absence & Management Referral ServiceThe medical report aims to provide a clear prognosis of a health condition, advise of treatment options and suggest adjustments that may allow a quicker and more sustainable return to work. Our reports o�er clear unambiguous actionable advice on how to manage an employee. Information on the following is included in reports as a minimum:

• Ability to undertake contractual duties

• Phased return to work and rehabilitation

• Guidance on expected return to work date

• Appropriate capability and attendance targets

• Implications under the Equality Act and appropriate adjustments.

• Likelihood of future absences

• If the condition is work related

• Advice to Managers regarding any medical condition

Sickness Absence & Management Referral Service Independent Medical AssessmentsSickness Absence & Management Referral Service

Page 9: Cordant Occupational Health Overview

Typically we are able to make appointments for employees within 10 working days of referral and submit the medical report to management within five working days of assessment. We are able to source qualified and experienced Occupational Health Physicians in any region in the UK with an average of no more than a 30 mile radius from the individual's home. In geographically remote locations our Occupational Health Physicians can come to site or the individual's home.

Cordant Occupational Health Services People has the most comprehensive Occupational Health Physician and Practitioner network in the UK and pride ourselves on providing high quality, easy to access, good value and professional advice and guidance to all our clients.

Independent Medical Assessments

Independent Medical Assessments Ill Health Retirement AssessmentsSickness Absence & Management Referral Service

Page 10: Cordant Occupational Health Overview

There will be instances when a return to work simply isn’t feasible and ill health retirement is the only option. We have extensive experience in managing ill health retirements and only use specialist Occupational Health Physicians who assess the employee and provide evidence-based advice in line with the terms of our clients’ pension schemes.

Ill Health Retirement and Pensions Service

Ill Health Retirement and Pensions Service Health Surveillance ServicesIndependent Medical Assessments

Page 11: Cordant Occupational Health Overview

Health Surveillance Services

Health Surveillance Services Health Surveillance ServicesIll Health Retirement and Pensions Service

There is a legal requirement to ensure that an employer does not put any prospective or existing employee’s health at risk and to make any reasonable adjustments under the Equality Act 2010. Essentially any pre-existing health conditions must not be made worse or aggravated by the requirements of the job. Hence a sensible precaution is for all new employees to have a medical or complete a screening questionnaire prior to starting work or as soon as possible thereafter.

Cordant Occupational Health Services provides specialist Occupational Health Nurses and Technicians to carry out health surveillance to ensure that our clients are cost e�ectively complying with relevant Health & Safety legislation. This can be onsite or where appropriate at a local o�site clinic.

Page 12: Cordant Occupational Health Overview

Health Surveillance Services

Our range of health surveillance services include the following:

• Workplace hearing tests (audiometry) under The Control of Noise Regulations 2005.• Workplace skin surveillance under COSHH 2002• Respiratory function tests (spirometry) under COSHH 2002• Cardiovascular screening and investigations under COSHH 2002• Drivers and fork lift truck operators assessments• Food handlers assessments• Lone worker assessments• Fork lift truck driver medicals• Driver medicals• Vibration, HAVS and manual handling assessments• Cold storage reviews• Night worker health surveillance• Breathing apparatus and confined space medicals• Climbers and riggers medicals• Working at heights medicals• OGUK O�shore and Norwegian medicals• Sea farers medicals• Ergonomic and DSE assessments• Industry specific assessments e.g. asbestos, ionising radiation, lead

Health Surveillance Services Health and Well-being ServicesHealth Surveillance Services

Cordant Occupational Health Services provides a comprehensive health surveillance programme with a recall service and management information to employers to ensure all workers are screened within the recommended intervals and before fitness certifications expire.

Page 13: Cordant Occupational Health Overview

Cordant Occupational Health Services o�ers a calendar of rolling health promotion events that tie in with national Department of Health and third sector health campaigns e.g. healthy eating, exercise, men’s health, advice given on smoking, diet, alcohol, stress and skin cancers. They are usually delivered onsite through posters, guides andleaflets and will contain an element of lifestyle screening (e.g. blood pressure, blood glucose).

Health and Well-being ServicesHealth Events and Campaigns

Health and Well-being Services Health and Well-being ServicesHealth Surveillance Services

Page 14: Cordant Occupational Health Overview

Wellness Screens typically cover the following:

• Completion and review of Health Questionnaire

• Full review of health history, present health problems and lifestyle interview

• Review of height, weight, body mass index and waist to hip ratio

• Blood pressure and pulse

• Urinalysis for sugar, protein and blood

• Cholesterol Test

• Self examination advice for breast and testicular cancer

• Review of health and lifestyle risks

• Review of health screen results and action plan on any abnormalities via:

• Verbal Report

• Written Report to employee’s home address

• Provision of health promotion advice

• Executive Health Screening and Executive Health Screening Plus provide a more extensive health

screen by o�ering additional services and tests to the above.. Each employee receives an individual

report on their results together with health advice literature.

Our Health and Well-BeingService provides a comprehensive assessment of general fitness using a range of clinical tests. These tests can be tailored to suit the needs of our clients and their workforce. As standard we o�er advice on diet, exercise, lifestyle and other relevant issues to help keep employees fit and well.

Health and Well-being ServicesWellness Screens

Health and Well-being Services Talking TherapiesHealth and Well-being Services

Page 15: Cordant Occupational Health Overview

Talking Therapies

Talking Therapies Talking TherapiesHealth and Well-being Services

A recent study showed that one in three absences at work are due to anxiety and stress . Cordant Occupational Health Services helps address this challenge by encouraging day one referral to occupational health for employees declaring a mental health related condition. We o�er organisations and employees access to Talking (psychological) Therapies that can help individuals overcome emotional di�culties and free themselves from self-destructive ways of feeling, thinking and behaving.

Some of the more common types are:

• Counselling – an opportunity to talk about what is troubling the person and be heard• Psychotherapy – aims to help the person understand why they feel the way they do• Cognitive behavioural therapy (CBT) – aims to challenge negative thinking and behaviours• Group therapy – aims to help the person deal with problems they may have in relating and communicating with other people and develop self-awareness• Relationship or family therapy – aims to help the person work with their partner or family to understand and deal with problems you are facing.

Page 16: Cordant Occupational Health Overview

Talking TherapiesThere are many more types of therapy practiced in the UK and it is important to find a style and a therapist that the individual can trust and feel comfortable with.

Talking Therapies Physiotherapy ServicesTalking Therapies

Talking therapies are now commonly used in

organisations to help reduce absenteeism levels.

In order for this service to be e�ective it must

address personal as well as workplace issues.

Organisations who have implemented employee

mental health services have reaped the benefits

of higher motivation and morale, better stress

management and a reduced likelihood of legal

claims for negligence..

Our network of counsellors and psychotherapists

are members of, or accredited to, the British

Association for Counselling and Psychotherapy,

or they may be registered to practice with the

British Psychological Society or have training and

experience consistent with the registration or

accreditation of these or similar professional

bodies and abide by their Code of Ethics,

Standards and Practice.

Page 17: Cordant Occupational Health Overview

Our Physiotherapists can attend site or the employee can visit their local clinic for treatment. The average number of sessions required for a simple musculo-skeletal problem is six.

Key Functions:

• Fitness for Work Assessments

• Stress Management

• Treatment and Rehabilitation

• Ergonomic and functional capacity assessments

Cordant Occupational Health Services provide a comprehensive physiotherapy service nationwide. All our physiotherapy partners are chartered and registered with the Health Professional Council (HPC) and are members of the Association of Chartered Physiotherapists in Occupational Health and Ergonomics (ACPOHE).

Physiotherapy Services

Physiotherapy Services Physiotherapy ServicesTalking Therapies

Page 18: Cordant Occupational Health Overview

Dependent upon circumstances, we take a multi-faceted approach to treatments and rehabilitation – these include:

Fitness for Work Assessments

Our Occupational Physiotherapists work very closely with Occupational Health sta� and Doctors when anemployee is planning a return to the working environment following a strain, injury, or illness.They work closely as a team with the employer, the employee, HR & Production Managers to ensure asmooth return to work.

Physiotherapy Services

Physiotherapy Services Drug and Alcohol Testing ServicesPhysiotherapy Services

• Mobilisation/Manipulation

• Electrotherapy

• Muscle Balance Training

• Core Stability Training

• Work Hardening and Graded Strengthening Exercises

• Home – Self Management Programmes

• Functional Exercise Programmes

• Pilates

• Massage

• Relaxation Therapies

• Hypnotherapy

• Postural Re-Education Programmes

Page 19: Cordant Occupational Health Overview

Drug and Alcohol Testing Services

Drug and Alcohol Testing Services Drug and Alcohol Testing ServicesPhysiotherapy Services

‘Random’ and ‘For Cause’ testing usually applies to those individuals in a safety critical role. ‘Random’ and ‘For Cause’ testing will investigate the presence of Drugs, Alcohol and other substances. A positive result, indicating the presence of these substances could signify, depending on your company policies, that the employee’s ability to perform their role is impaired and could lead to disciplinary action. Employees should be aware that a positive result can occur a long while after the discernible e�ects of a drug have disappeared.

We are able to be on site within two hours of a request to carry out ‘for cause’ tests on a 24 hour service every day of the year. Results from the tests are available immediately and positive samples are sent to our laboratory for analysis and legally defensible results. Advice and support is o�ered to management throughout the process.

Cordant Occupational Health Services has a nationwide drug and alcohol testing service with fully trained collection o�cers for response to ‘random’ and ‘for cause’ testing requests.

Page 20: Cordant Occupational Health Overview

Drug and Alcohol Testing Services

Drug and Alcohol Testing Services Travel Health and ImmunisationsDrug and Alcohol Testing Services

‘Random’ Testing

If employees are undertaking work where there could be a significant risk to health

by drugs, alcohol or other substances then they would be deemed to be in a safety critical role and may be randomly tested for these substances.

We will provide logistical and practical components for either 'Random' or 'For Cause' testing, however the process must be supported with robust policies that inform, protect and counsel the employee in preparation for the test and in the event of a positive outcome.

‘For Cause’ Testing

‘For Cause’ testing is screening or testing for drugs, alcohol or other substances which may be carried out after an incident or accident or if there are reasonable grounds to suspect that an employee’s behaviour is so unusual that there is concern that they are unfit to continue to work and to determine if drugs, alcohol or other substances could be a contributing factor.

Page 21: Cordant Occupational Health Overview

Travel Health and Immunisations

Travel Health and Immunisations Travel Health and ImmunisationsDrug and Alcohol Testing Services

It has been estimated that one in four travellers to tropical countries fail

Travel Health

to visit a travel vaccination clinic before departure. Travellers to tropical countries and other regions will need to be vaccinated against various diseases that can be contracted through water, food and insects.

with our Travel Clinic Partners against Yellow ever, Hepatitis A, Typhoid Fever, Polio, Diphtheria, Tetanus and other diseases.

It is important to note thatgovernment regulations are now in place in some countries to restrict visitors who have not receivedspecific vaccinations.

Page 22: Cordant Occupational Health Overview

Travel Health and Immunisations

Travel Health and Immunisations Contact UsTravel Health and Immunisations

Hep B

Workers with a high risk of exposure should be vaccinated against Hepatitis B, for example healthcare workers prior to commencement of their employment.

We provide hepatitis B vaccinations in the workplace. Reducing the operational impact of a

Influenza Each year around 7.6 million working days are lost due to flu, costing UK businesses an estimated £1.1bn.

Our workplace flu vaccination programmes run from the end of September to the beginning of December and can help reduce sickness absence in the winter months by up to 33%.

Flu vaccination campaign coordinators arrange for a specialist nurse toadminister vaccines, handle vaccine transport, administration and waste

Immunisations

Page 23: Cordant Occupational Health Overview

We help organisations resolve workforce health issues by addressing them professionally through absence management, rehabilitation, health surveillance and bespoke health and wellbeing programmes.

Contact Us

Contact UsTravel Health and Immunisations

Cordant Occupational Health Services2 Greyfriars14 Queen Victoria Road CoventryCV1 3RY

Tel: 02476 309 727Fax: 02476 493 038Email: [email protected]