Upload
norman-howard
View
223
Download
0
Tags:
Embed Size (px)
Citation preview
CoretalkCoretalkForFor
RetailRetail
Attract More CustomersAttract More Customers
Improve ServiceImprove Service
Reduce Promotion CostsReduce Promotion Costs
Coretalk For RetailCoretalk For Retail
Promotions To Groups
Loyalty Clubs , Competitions
& StockQueries
PersonaliseMessages
Click on an icon to find
out more
Send TXT
Vouchers
“Pass It On”
John sick today. Who can work 12 – 5:30? TXT back.
Manage Staff
What Out Customers What Out Customers
SaySay“We believe that Coretalk is a very effective way of communicating with our client base and acquiring new clients. We have found Coretalk to be very professional and their support has been impeccable” Road To Rome
“I have been really impressed with customer feedback since using Coretalk….. Our sales expectations were well and truly exceeded” Brave Clothing
Thank YouFor Finding Out
About Coretalk
Contact: Michael Verster
021 648 980
Some FriendlySome FriendlyAdvice!Advice!
At first send to smaller, targeted groups• Find out what YOUR customers like
Keep it light, fun and personal• People don’t mind an interesting text• Rhymes, jokes & quizzes have all worked well
Measure the response• Expect a return on the investment
Customers like to take vouchers away• They come in once to pick it up … and again to spend it• Two chances to sell to them
It can be useful to show a web link on your text• People are more sceptical than in the past…• Proves that it is not SPAM
Promotions ToPromotions ToGroupsGroups
Announce specials Offer birthday vouchers Offer “Add On” to earlier sales
• Shirt special to person who bought a suit…
• Tops for girls who bought jeans…
Age or gender specific specials Brand launch
THE WEATHER’S HOT
BUT YOU’RE NO FOOL
OUR SUMMER SALE
WILL MAKE YOU COOL
ALL STORES
Ace Clothing
www.tlktxt.com/101
Auto RespondAuto RespondTo Text InTo Text In
Set up a loyalty club• They text in “club”• And automatically receive this week’s
special.. Run a competition
• Use newspaper, billboard or flier to generate entries
• This increases your base of potential customers
• Automatically notify winners Coretalk has many other
options• How creative can you be?
CLUB
SENDClub special
4 this week.
Shirt & skirts all 25% off.
Show txt in store.
PersonalisingPersonalisingMessagesMessages A “Message Template”
can be used to make texts more personal • This text could be sent
to an unlimited number of people
• The underlined information can be inserted personally for each person
• You can link to information on a spreadsheet or other file too!
Hi John. It is
your birthday in
October. Visit
to our City
store and get a
$30 voucher
this month.
Manage StaffManage Staff
Find staff to work today if…• A staff member is sick• You need extra staff at short notice• The first to respond gets the work
You can be remote from Coretalk1. You text to Coretalk2. Coretalk relays the text to all your staff3. They reply to you4. Problem solved!!
staff John sick. Txt or call if you can fill 12 – 5:30. First back gets job.
John sick.
Txt or call
if you can
fill 12 –
5:30. First
response
gets job
Managing CoretalkManaging Coretalk
Sending messages is easy• Seconds rather than minutes
Receiving has sound & screen notification• You don’t have to be near the screen• You hear that a text has arrived
Coretalk is easy to manage• Quick to manually enter and update customers• Or synchronise with Outlook, files or other data
Sent and received messages are grouped• You can quickly see both sides of a communication
on one screen.
TXT VouchersTXT Vouchers
Send an electronic voucher• Give a discount or incentive for showing the
text in store• Invite participants to “pass it on” to friends
Can result in > 100% response• Effective marketing
Worth considering…• It is a good idea to give a phone or web
reference• Proof that it is not a false advertisement• We can supply a site if required
Hi Mary. Ace Clothing will give 20% off in store with this txt.14–18 Nov. Pass it on. tlktxt.com/101
The CoretalkThe CoretalkPropositionProposition
Let’s be conservative!!• Approach 300 customers in one
month• 30 of those come into the store• They spend $150 each• You earn $75 profit each, that is
$2,250 total Coretalk costs you 44 cents per
customer• Total value $131 for the month
Total extra profit $2,119 $25,428 in one year!
No Of Customers
Cost Per Customer
300 44 cents
1000 25 cents
3000 19 cents
5000 17 cents
Coretalk CostsCoretalk Costs
$80 per month rental• Contract for 24 months• One off installation costs $150• Payment by direct debit
TXT costs scale with volume1 – 99 17.8c (20 cents with GST)100 – 2999 17c3000 – 4999 16c5000 + 15c
It is that easy!!All Costs EXCLUDE GST