corp overview Erlang

2015CORPORATE OVERVIEW

ERLANG GROUP is an Albanian provider of high-quality telecommunications services with own data center and

network. Employing latest advanced technology and innovations, we also offer a variety of products and

solutions that allow individuals and businesses around the world to start a telecom business or to expand an

existing one.

2ERLANG GROUP / 2015 CORPORATE OVERVIEW

ERLANG GROUP has focused on delivering quality services and products to the VoIP market. The company is brand new but the management is on TLC market since 2001. Our success in this field has resulted in an opportunity to service customers varying from Tier-1 national and global carriers to ISPs, Corporate carriers and residential VoIP providers.

As a part of our “customer - spoc service” business model we provide our partners with comprehensive care including a personal Account Manager. The Account Manager assists our partners with all their questions, requests and enquiries and makes sure they are satisfied with the quality of services provided. Account Managers have the expertise to be able to provide suggestions

We believe that our solid experience in the communications field and the advanced technologies that we have been implemented will help our partners to succeed.


All technical requests and problems are handled by a Support Team, which ensures that all queries are solved professionally and in a timely manner. Support Team members are highly qualified in switching technology, VoIP, billing and IVR systems, databases, call routing management, networking and other fields of IT and telecommunications. Support Team members do not only solve trouble tickets but also provide advice and suggestions, thus sharing their experience and expertise with ERLANG GROUP’s partners.


SINCE 2001 WE MADE ERLANG GROUP


Influencing the top market of

call center

Key player inVoip MarketWholesale

Over 2billion minutes routed

per year

The new data center in Tirana, will offer enough colocation room, for our worldwide Partners and Customers.

What is more, Virtual Office, Wi-Fi, CRM-SMS-Gateway, IVR, Conference Server, VPN, Colocation, Class 5 System, WHOLESALE TRAFFIC, Consulting, and more...



VoIP Solutions

ERLANG GROUP / 2015 CORPORATE OVERVIEW


Nowadays companies need ever more to

be leaded and guided side by side to obtain

better results, being stimulated by various

challenges, that go from cost reduction to

increase of the productivity, searching ever

more best and innovating job methods.

This is the proposal of ERLANG GROUP,

an Information Technology Company

specialized in supplying vanguard solutions

in telecommunications.

ERLANG GROUP offers a wide range of

VoIP (Voice over IP) solutions, the innovative

technology that allows great costs-saving

in phone calls making them pass through

Internet: vocal data are digitalize and

transmitted to you through the network.

Through VoIP is therefore possible to

reach data networks in order to carry out

telephone conversations as well.

Availability of broadband connections (ADSL

or SHDSL) allows to take advantage of this

innovative technology in order to make

phone calls at best price.

VoIP technology was born by the need to

integrate human voice into data network,

using a unique infrastructure able to

reach more services, to simplify existing

infrastructures, using a common mean

of transport: all above allows, therefore, a

significant decrease of costs.

The availability of Co-location in our Data

Center, allowed our partners to supply

their customers vanguard solutions in

telecommunications without investment.

9ERLANG GROUP / 2015 CORPORATE OVERVIEWERLANG GROUP / 2015 CORPORATE OVERVIEW

Main Services

Our telecom division oversees a vast programme of services to provide our customers with the best routes availability, performance and quality. We have access to interconnections with Tier 1, 2, MVNOs, and wholesale carriers. This attention to details means our customers always receive a superior service. Whatever your needs, we enable A-Z termination, VoIP Wholesale, VoIP Premium, CLI Routes, and SMS provision to meet both your and your clients requirements.

With Calling Cards you can use a prepaid product to call any international destination at the lowest rate available on the market. You must follow a simple procedure and digit a PIN.

Decades of experience of its programmers in telecommunication field will enable Erlang to put into production its own switch.Techical staff is already testing the switch and moving on to stress tests after which it will be presented and distributed, giving uncompromised flexibility and never seen before add-ons

For who travels and cannot answer calls at the office, we offers the Follow Me DID Service that allows them to divert calls to land number or mobile. The numbers are called in sequence, by the order indicated on Follow Me list. If they cannot answer any of the lines or do not wish to accept the call, it is forwarded to Voice Mail.The largest advantage of this service is the skill to receive calls and fax while traveling, without having to leave personal detail

Telecom Services

Calling Cards

Switch Platform

Follow Me DID

10ERLANG GROUP / 2015 CORPORATE OVERVIEWERLANG GROUP / 2015 CORPORATE OVERVIEW

Nowadays companies need ever more to be leaded and guided side by side to obtain better results, being stimulated by various challenges, that go from cost reduction to increase of the productivity, searching ever more best and innovating job methods. This is the proposal of ERLANG GROUP, an Information Technology Company specialized in supplying vanguard solutions in telecommunications.ERLANG GROUP offers a wide range of VoIP (Voice over IP) solutions, the innovative technology that allows great costs-saving in phone calls making them pass through Internet: vocal data are digitalize and transmitted to you through the network. Through VoIP is therefore possible to reach data networks in order to carry out telephone conversations as well.Availability of broadband connections (ADSL or SHDSL) allows to take advantage of this innovative technology in order to make phone calls at best price.VoIP technology was born by the need to integrate human voice into data network, using a unique infrastructure able to reach more services, to simplify existing infrastructures, using a common mean of transport: all above allows, therefore, a significant decrease of costs.The availability of Co-location in our Data Center, allowed our partners to supply their customers vanguard solutions in telecommunications without investment.


THANK YOU


AlbaniaRruga Siri Kodra Pallati A&A

Kati i Pare , Tirane

KosovoRruga Garibaldi 15/7-1

Pristina

[email protected] +35544536899

+355665544115

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corp overview Erlang