Digital Waves IT Solutions Corporate Overview

About Us

• Digital Waves IT Solutions is formed by a group of like minded professional focused to provide quality service in the select technology and services.

• We specialize in end-to-end consulting and product implementations and post implementation people change management without which no product or service would be complete.

• In order to bring value to modern IS & ICT management it is important to strive the right balance between people, process, technology. And it is possible through Enterprise Business Architecture(EBA). Where EBA is plexus to all business strategy, operations, people, technology and data.

• We focus on select technology, services so as to bring our core values and principle to our offerings.

Our Strategy and Focus

Digital Waves IT Solutions is a focused towards achieving corporate excellence in delivering solutions that best meets your IT requirements streamlined to align with your business objectives.

Our Vision is to deliver what we promise; We strive to comply with global standards and best practices.

Mission, we are focused on specific technology consulting & software that help brings efficiency, effectiveness and optimize your IT operations capability to align with best practice and IT strategy.

We have carefully chosen our consultants who are partners to our success. We as a team deliver our services to highest global standards of quality service and consulting practice.

We partner with select vendors to provide solutions in the technology vertical we focus like Business Continuity, IT Operations and IT infrastructure management and monitoring software solutions.

Our Focus on Technology Solution Offerings

Consulting Practice

Project Management

IT Service Management Consulting – ITIL, ISO 20000

ERP Security & Audit

Database Migration & upgrade

IT Risk Management

Business Continuity Management

Business Change Management

Business Process Management (BPM)

IT Infrastructure Management

Solution

Data Center Management & DR Solutions

ITIL Based Helpdesk

Active Directory Management & Audit

Desktop Mgmt & OS deployment

Enterprise Applications Monitoring

Network Performance Monitoring

Event Log Management (SIEM)

Enterprise Applications

Solutions

Human Resource Management (HRMS)

Business Intelligence (BI)

Document Management System (DMS)

Customer Relationship Management (CRM)

Enterprise Security Solutions

Infrastructure Services

Advance Security –

Encryption, DLP, SED

Drives, Multi-factor

Authentication.

Network Behavior

Analysis & Performance

Monitoring

Storage Management &

Hardware Supply

Networking & Security

Surveillance

Annual Maintenance

Services – Software &

Hardware maintenance

contracts

IT Service Management/ Asset

Management Service offering

IT Service Management

Service Management encompasses the delivery of a large breadth of IT services – including service request and incident management, problem, change and release management, and IT asset management, to name a few. Today’s employees in all industries depend heavily on the business systems and data center infrastructure that supports them. These business systems must be available to ensure peak employee productivity. The IT department relies on a growing set of service management tools, preferably integrated as a consolidated suite, to meet the rising business expectations.

We provide ITIL based Service management solutions in IT Service management vertical that compliance with ITIL Standards.

OP M

anager Network , Server

& Virtualization Monitoring

Network Bandwidth Monitoring

Wan Monitoring

Storage Monitoring

App M

anager Applications &

End User Experience Monitoring

Serv

iceD

esk

Plu

s Incident Management,

Problem / Change Mgmt

Asset Management

Project Management D

esk

topC

entr

al OS Deployment

& Imaging

Software Distribution & Patching

AD

Man

agem

en

t DesktopCentral

OP Manager

App Manager

ServiceDesk

IT Management Consulting & Software

We offer ISO 20000 Consulting & Audit services in association with Red Badge Company, UK.

We provide simple, easy-to-use IT Management products that are a must for every growing organization.

These tools allow the application, network, database administrator to monitor their applications proactively without missing any probable problem through on time notification to make decisions before the real problem occurs.

And document every incident, problem in a professional manner in compliance with ITIL standards.

NovaBACKUP

SMB

Enterprise (Large data volume/ heterogeneous environments)

Consumer (Boxed products/ Public Cloud)

Da

taC

en

ter

(lo

ca

l)

Clo

ud

/Sa

aS

NovaBACKUP

Remote Workforce

NovaBACKUP

xSP

NovaBACKUP

DataCenter

Backup Exec

NetBackup

NovaStor Backup / Restore Market Position

NovaStor Backup / Restore Software - Architecture

Central

Management Central Database

- what/when/where

- Schedules

- Jobs

Central Management

Backup

Client

Backup Devices

Backup

Client

Backup

Client

Backup Devices

Active Clients Backup Metadata

- what/when/where

- File details

Passive Storage

Services - Media Data

- Self contained

media format

Backup Server

Backup Server Backup Server

Media Media Media Media

Tandberg Data - Protection Platform Ta

pe,

Auto

mati

on &

Media

• StorageLibrary T40+ Series

• StorageLibrary T24

• StorageLoader LTO

• LTO Drives

• DAT Drives

• Tape Media

Rem

ovable

Dis

k

• RDX QuikStation

• RDX QuikStor

• RDX HDD Media

• RDX SSD Media

Dis

k B

ase

d A

ppliances • AccuVault 1U

• DPS2000 Series

• AccuVault RDX

11

Tandberg Data StorageLibrary T24

• High density with up to 72TB compressed data in 2U

• Performance up to 2.0TB/hr (compressed)

• Easily scales from 12 to 24 slots and offers performance on demand with additional drives and slot upgrades

• Offers SCSI, SAS and Native Fibre Channel connectivity

• Easy to install, manage, upgrade or maintain

• 1 year 5x8xNBD On-site Service

12

* Compressed, 2 drives, assuming 2:1 data compression

Type Drive Slots Capacity* Transfer

Rates*

Interface

LTO 1/2 LTO-5

HH

12/2

4

36/72TB 1000/2000GB/

hr

SAS, FC

LTO 1/2 LTO-4

HH

12/2

4

19.2/38.4

TB

576/1152GB/h

r

SCSI, SAS,

FC

LTO 1/2 LTO-3

HH

12/2

4

9.6/19.2T

B

432/864GB/hr SCSI

nGenius Service Assurance Solution | Unified Communications| November 5th 2012 | NetScout | © 2012 NetScout Systems, Inc. All rights reserved. 13

NetScout Delivers One Platform For Unified Service Delivery Management Across IT Boundaries

Service Visualization & Intelligent Early Warning

Performance Management

Service & Policy

Validation

Forensic Analysis

Service & Network

Optimization

Reporting & Trending

Consistent Data, Unified Views and Metrics

• Unified views across domains

• Common toolset across IT groups

• Align operations and process

• Improve IT collaboration

• Improved service velocity

• Operational consistency

• Investment leverage

• Lower TCO

Manage End-to-End IP Service Delivery From a Single Platform

NetScout USDM Strategy

A unified service delivery management framework that

enables IT to optimize the delivery of services, protect the

user experience and simplify managing complexity through

faster time to knowledge and better collaboration.

Predictive and Proactive

Pervasive Visibility

More Value from Data

Massive Scale

Wider User Audiences User

Experience

Performance

Management

Top Companies Trust NetScout to Assure Their Service Delivery

93 of the

Fortune 100

use NetScout

Technology

19 of top 20 Commercial Banks

10 of top 10 Airlines

10 of top 10 Pharmaceuticals

10 of top10 Financial Services

19 of top 20 Utilities

All 5 branches of the U.S. military

20 of top 20 Service Providers

Top companies as defined by Fortune 500 listing and rankings for 2009.

10 of top 10 Aerospace and

Defense

Document Management System eBiziiMS Integrated Information Management System

eBizArchive Offers you

the capability to capture,

store, retrieve, display,

process and manage your

business information.

eBizFlow - Workflow

Management System allows

enterprises to automate any

process that involves routing

electronic forms and

documents.

eBizCOM Correspondence

Management System enables

companies and organizations

to make an easy accessible

repository of correspondence

and documentations, which

would be easily and

effectively managed.

eBizDAM is an integrated

suite of infrastructure

components used to upload,

catalog, store, and manage

digital assets and to expose

those assets to users using

permissions.

eBiziiMS provides a platform to

move towards a less paper

environment in a phased,

gradual manner.

DMS Dashboard – eBiziiMS

DMS - eBiziiMS - Responsive Web interface

Business Continuity Management Software & Consulting - Risk Management Practice • When you hire a consultant, you place

your trust in them to deliver the best for your organization. You look for a practical approach and a depth of knowledge that will generate confidence at director-level and throughout the business.

• Our professionals have a wealth of experience working in and for the very largest organizations, through to small businesses. We know what works and can help you achieve a continuity capability that is right for your organization.

• Our services, software and expertise mean we're uniquely placed to save you time and money, delivering lasting outcomes that work for you.

• Our services, software and expertise mean we're uniquely placed to save you time and money, delivering lasting outcomes that work for you.

• Above all, we aim to offer exceptional value.

Health and Safety Consulting & Software

• The Action Manager Health and Safety Software

• TAM is a comprehensive Health and Safety software that makes compliance a great deal easier to achieve and a lot less time consuming.

• TAM is a web-based, flexible and scalable Health and Safety management system suited to any type and size of organisation.

•Our aim with this website is to present you with enough insight into our Health and Safety software and the services that we provide, in order to encourage you to try TAM, and then to offer you a deal that ensures you have nothing to lose from doing so.

• TAM is unlike any other Health and Safety software

• TAM is more comprehensive and helps you with more Health and Safety compliance issues TAM helps you comply with more of your Health and Safety obligations than other software. Despite this, TAM remains a work-in-progress, as we are continuously improving the software.

• TAM is a complete, paperless system that leaves you with no loose ends

•Many Health and Safety software solutions available in the market are little more than expensive word-processors of Risk Assessments, offering little or no functionality and that still leave you dependant on a hardcopy based Health and Safety management system. TAM's Health and Safety software is unique because it is a paperless system with a high level of functionality, helping to ensure that everything you have stated in your Health and Safety documentation actually gets done, thereby leaving no loose ends.

Advance Network surveillance - Security & Threat Detection

• Fidelis XPS : Network Security Appliance for Advanced Threat Defense

• Award-winning Fidelis XPS Advanced Threat Defense products enable organizations to discover and eradicate threats in real-time through broad visibility over all network threats (both malware and non-malware based), across all network ports and protocols, at multi-gigabit speeds.

• Tenable : Network Security

• SecurityCenter™ is an integrated management console that meets the needs of multiple teams - Security, Compliance, Operations, and Incident Response. It collects and analyzes vulnerability information as well as network and security configuration data to deliver a complete view of enterprise security, corporate risk, and compliance status. It also integrates with existing network, security, and remediation systems to offer context on threats and compliance violations for prioritized action and remediation.

• Fire Eye: Protection against advanced cyber attack by other nations

• FireEye is a leader in stopping the new generation of cyber attacks, such as advanced malware, that easily bypass traditional signature-based defenses and compromise over 95 percent of enterprise networks*. FireEye has invented a purpose-built, virtual machine-based platform that provides real-time threat protection to organizations across all major threat vectors and each stage of an attack life cycle.

Video Conferencing Solution

• We offer HD Video Conferencing Solutions for Boardrooms of large enterprises using only one third of bandwidth of comparable solutions. With our Professional, Affordable, Secure video conferencing software services, you can virtually meet anyone in the world over the internet and not just installed locations. Our Video conferencing technology works on the model of concurrent users.

• As many users can get connected simultaneously equivalent to the number of licenses purchased, irrespective of their location. For example, if you purchase 10 licenses, you can simultaneously connect any of your 10 locations and not just any fixed locations (unlike other competitor products, where you can connect only installed locations on video conference meetings).

Print Manager Software

• Tracks Printing from any client or source, that is spooled by Windows

• Provides Summary and Detailed reporting on printing

• Save on printing costs via Restrictions and Quotas

• Integrates tracking with Microsoft Active Directory

• Prompts for Job Authentication

• Apply restrictions per Printer, User, Group or Organizational Unit

• Keeps users informed about their printing usage

Control S – Most Advance and Secure Cloud Solution for Data Center DR

Advance Security Solutions

• Secugen Biometric for Dual Authentication

• OmniPass multi factor authentication solution

• Integral SED Drives for Encryption

• SafeNet Advance Encryption Tenchnology

• InfoWatch – Protect your confidential business

critical information

Enterprise Applications Security & Database Consulting Practice

• Do provide Segrgation of Duties consulting and security control for leading ERPs - Oracle , SAP, People Soft,

JD Edwards.

• We have consultants with internations experience in Application integrity practice and security controls

• We have highly experienced Certified DBA team with knowledge on wide areas of database technology. We

offer following DBA services

• Database performance tuning, optimization(Oracle 7,8i,9i,10g,11g)

• Microsoft SQL Server Database Administration(Versions 2000, 2005, 2008)

• Database & Application cross platform migration (Windows, Unix, Linux, Solaris)

• Oracle ERP Apps DBA (Version 11.5.10.x; R12)

• Oracle Application Server Installation, configuration & administration

• Database Security (DB Vault, Labels, SOD design for ERP & Database Firewall)

• DataGuard – Stand by DB for Disaster recovery

• Database upgrade, patching, cloning

• Database Clusters on multiple nodes for High Availability (RAC)

Business Process Outsourcing

Networking & Surveillance Technology

We partner with select vendors in areas of infrastructure surveillance technology to provide products and specialised services in following:

• Physical Security access control

• Security Cameras

• Asset Management

• Biometric Identity & access management

• Barcode & RFID products and integrations services

• Networking topology

• Sensors and Alarms

• Enterprise Asset Management

Other Software Products & Services

Consulting : IT Audit, Vulnerability assessment & advisory services

Identity and Access Management

Application Integration: ERP Segregation of Duties, ERP / DB Security Controls

Database upgrade and migration to heterogeneous environments

Business Process management

Workflow Management; Team Collaboration

Surveillance Technologies - CCTV, Time & Attendance, Access Control System

Print Management Solution

Infrastructure Solution – Security, firewall, dataloss prevention, Device tracking

Operating Systems - Microsoft OS, Oracle Linux)

Microsoft Solutions Offerings – System Center, SharePoint, Dot.Net

Enterprise Architecture / Solution Architecture

Annual Maintenance Contracts & on Call Support Services

Our Key Personnel's Profiles

We have qualified IT expertise specialized in multiple technology verticals and product specialization.

Our resource span in following technologies & IT Service Business process consulting – ITSM, ERP, Enterprise Application Enterprise Applications consulting and audit IT Service Management / Asset Management Business Intelligence Document Management System Database Administration, upgrade & migration on heterogeneous

environment ERP Consultants – Modules ( Financials, CRM, Asset Management,

Supply Chain, Manufacturing, HRMS) Security Solutions – End Point Security, Firewall, Enterprise access

control Storage/Data Centre Solutions IT Project Management & Consulting

Khaja Nooruddin – MBA, PMP, OCP, CRISC, CMP, ITIL, MBCS, CICA

Enterprise Solution Architect – Principal Consultant

Technology Consulting

Total Years of experience : 15 yrs in IT Industry

Middle East Experience: 8.6 yrs

Industry Domain : Shipping & Logistics, Trading, Oil & Gas, Manufacturing, Services

Technology specialization: ERP Application Administration, Enterprise Solution Architect, Technology Consulting – Enterprise Applications. Subject Matter Expert – Database, Business Intelligence & Data Warehousing, Enterprise Applications Servers, Project management, IT Enterprise Architecture design (TOGAF)

Product specialization ITIL based Service Management Application (Manage Engine SDP, Front

Range ITSM)

Oracle Database Administration (OCP) – RAC, DB Migration, Upgrade

Oracle eBusiness Suite ERP Administration( Apps DBA), Security Controls, SOD

SAP/ Oracle Security Implementation consulting

Microsoft & Oracle Business Intelligence/ Data warehousing,

Document Management Systems (eBiz Archive)

Enterprise Security Assessment & Control, Implement Security Policy, Risk Management

IT Service Management; ISO 20000; Product implementation

Project & Portfolio Management Tools – CA Clarity

Projects/Experience:

Middle East :

o ITSM Project Implementation : CCED, Muscat, Oman

o ITSM Project Upgrade/Migration: MEDC, Muscat, Oman

o ITSM project implementation - ORPIC, Sohar, Oman

o ITSM project implementation – PAEW, Muscat, Oman

o Project Manager for BI project; Sadolin Paints, Oman

o ITSM project Implementation for Oman Gas Company

o ITSM project implementation for Oman Housing Bank

o ITSM project Implementation for Al Zaman Industries, Saudi Arabia

o Project Manager for Database/Applications Migration projects for - OIB, Bhaker Haji Shipping Company, & MOD

o Project Manager for ITSM projects - Haya, Oman Housing Bank, Oman Gas Co., MOD

o ERP/Administrator/Project Manager for migration of Shipping ERP application, PILSHIP, Saudi Arabia

o Web portal development, DWITS

USA: Deloitte EBSO project; Projects & portfolio management for Computer Associates, Oracle DBA

• Deloitte / Sun Trust Bank – Pricing optimization data structuring project

• Deloitte / Oracle EBS Security Implementation- Deloitte Internal practice lead

• Deloitte internal Quality framework for service offerings;

• Oracle ERP Content management for Dell Malaysia

• IT Security Policy, Risk Management for Citibank

• Oracle Database migration & upgrade, for RaceMark Intl

Hilal Al Namani – BSC, Auditor, OCP DBA/Applications DBA, ITIL, Prince 2

Project Management

Technology Consulting

Total Years of experience : 8 yrs in IT Industry

Middle East Experience: 8 yrs

Technology Domain/industry Specialization : ERP Application Administration, Audit, ITSM consulting;

Domain expertise: Oil & Gas, Defense, Ministries, Large Enterprise

Technology specialization: Subject Matter Expert – Database, Business Application & Data migration, Enterprise Applications Servers, Project management, SOD, ITIL

Product specialization Oracle Database Administration (OCP) – RAC, DB Migration,

Upgrade

Oracle eBusiness Suite ERP Administration( Apps DBA), Security Controls, SOD

ITIL based Service Management Application (Manage Engine SDP, Front Range ITSM)

Enterprise Security Assessment & Control, Implement Security Policy, Risk Management

IT Service Management; ISO 20000; Product implementation

Projects/Experience:

Systems Analyst, Oman LNG

o Project Management

o Segregation of Duties, Database & Applications

o RMAN Implementation

o Meal Management System Implementation Project

o Health, Safety and Security (HSE) Software Enhancement

o Implementation of Internal Audit Module in HSE Software

o Complete database documentation

o Designing Application Portfolio Documents

o Evaluation of Business Support systems

Database Administrator

o Project Management

o Database DR implementation with Oracle

o Oracle application design & implementation

o Database migration & upgrade

o Backup / recovery strategies and administration

o Systems & Network administration

ITSM Projects

o ISO 20000 implementation, Ministry of Defense

o ITSM project implementation - ORPIC, Sohar, Oman

Waheed Ali – BCS, MCSE, MCSA, CCNA, CCNP, A+, Security - Comptia Network & Telecom Specialist

Network & Telecom Consultant

Total Years of experience : 8 Years in IT Industry

Middle East Experience: 6 Years

Technology specialization: Network topology design & implementation,

Telecommunication technologies – VOIP, SIP devices, IP/PBX, Asterisk telephony engine, Microsoft Systems Server Management Subject Matter Expert – IP/PBX Telephony System, Wireless Solutions, CCTV Security System, infrastructure securities, Network infrastructure, Asterisk customization,

Product specialization

Cisco Switches, Router

Asterisk Telephony engine

HP/IBM Servers

Digium IP PBX Telephony

YeaLink IP Telephone

YeaStar IP – PBX System

Unix / Linux Redhat

Microsoft Systems Server

Draytek Wireless Devices

HikVision, Dahua Surveillance

Projects/Experience:

Middle East :

o Network Infrastructure Solutions, Surveillance products - Public Authority for Consumer Protection

o Network Infrastructure Solutions, Surveillance products - Ministry of Legal Affairs

o Cisco Unified Systems - MOE

o Network Infrastructure Solutions, IP PBX Telephony Solutions, Data Center, Wireless Solutions - Al Naba Holding LLC

o Network Infrastructure Solution, CCTV & Security System - Taageer Finance Company

o Data Center Setup, Network Infrastructure setup - Asia Express Exchange

o CCTV & Security solutions - Ridhwan Optical

o CCTV & Access Control solutions - Capital Private School

o Network & ERM systems management - UAE Embassy

o System Management Networking, Telephony(PABX), Wireless - German Language Institute

Malaysia :

o Internet Telephony service provider ( ITSP)

o Networking & Infrastructure management, - Wholesale voice carrier – Zee Global Networks

Sayed Munir Noor – MBA, ITM, Business Analyst, Project Consultant

MANAGE ENGINE Consultant.

Technology Consulting

Total Years of experience : 2 yrs in IT Industry

Technology Domain/industry Specialization

Application Administration, Desktop Management,

ITSM consulting; Business Analysis, Project Management, SAP-SD consultant.

Domain Expertise-Government(Turnkey Projects.)

Technology specialization: Subject Matter Expert – Information Technology Management, Networking, System Administration, Enterprise Applications Servers, Project management, Enterprise Architecture design.

Product specialization

Cisco Router Configuration

Helpdesk Software

Active Directory Management

Network Monitoring & Management

SAP-SD.

ITIL based Service Management Application (Manage Engine SDP, Front Range ITSM)

IT Service Management

Projects/Experience : Oman

IT Consultant : DWITS, Oman

o Manage Engine ServiceDesk – MEDC, Oman

o Service Desk Plus, OP Manager, NetFlow – CCED, Oman

o Service Desk Plus, OP Manager – Oman Development Bank

Projects/Experience: India

Project Coordinator - ILFS Technologies Ltd.; India

o e-Governance-INDIA - Madhya Pradesh border Check post Modernization

o Project Coordination

o E-Registration –Government of Orissa (GoO).

o Project Coordination

o Modernization of Assam Sub-registrar offices (e-Panjeeyan) – Govt. of Assam, India

o ICT project implementation

Mohammed Abdul Qayyum – MBA, BCA, Business Analyst, MECP, CCNA, ITIL Network and Security Specialist

Network & Security Technology Consulting

Total Years of experience : 9 yrs in IT Industry

Technology Domain/industry Specialization

Technology specialization: Subject Matter Expert – Infrastructure Security Management, Networking, System Administration, Unix/Linux administration, VC ++, Java Programming

Product specialization

Cisco Router Configuration

Helpdesk Software

Active Directory Management

Network Monitoring & Management

ITIL based Service Management Application (Manage Engine SDP, Front Range ITSM)

IT Service Management

Projects/Experience : Oman

Taageer Finance – Digital Signage

Ministry of Education – Network

Ministry of Defense (MOD) - SSF Security Dual

Authentication

Abdul Rahim Al Aufi – B Tech, Application Specialist,

ITIL

Systems Analysis and Technology Consulting

Technology Domain/industry Specialization :

Application Administration, Desktop

Management, ITSM consulting;

Domain expertise: Telecom

Technology specialization:

Subject Matter Expert – Networking, Helpdesk,

Desktop , ITIL

Product specialization

Cisco Router Configuration

Helpdesk Software

Active Directory Management

Network Monitoring & Management

Projects/Experience

Systems Analyst

o Database administrator at Ministry of

Defence ITS.

o Complete database documentation

o Team Management

o Designing Application Portfolio Documents

o Evaluation of Business Support systems

o IT360 and Service Desk Experience

Thank You

Contact us at:

P O Box 25,

Postal Code 101, City Centre

Muscat, Sultanate of Oman.

Mob: +968 99886878

Tel : +968 22009619

Fax : +968 24520664

Email : dwits@dw-its.com,

www.dw-its.com

Contact Name Hilal Al Namani

Title Business Development Director

Address Po Box 25,

Postal Code 101, City Centre,

Muscat, Oman

Tel & Fax +968 22009619

Mobile +968 99886876

E-mail address hilal.alnamani@dw-its.com

Contact Name Khaja Nooruddin

Title Vice President & Managing Director

Address Po Box 25,

Postal Code 101, City Centre,

Muscat, Oman

Tel +968 22009619

Mobile +968 96743480

E-mail address noor@dw-its.com