14 April 2013

Corporate Overview Creating Business Advantage

Agenda

• The power of the group

• Our achievements

• Quick facts

• African regulatory environment

• Portfolio of offerings

• Creating value in Africa

• African strategy

3 © Copyright 2010 Internet Solutions 14 April 2013

The power of the Group

Wholly-owned subsidiary of the NTT Group

• Ranked the 29th in Global Fortune 500

• The largest telecommunications company in Asia

• The second largest in the world (in revenue)

10

0%

1

00

%

10

0%

5

4.2

%

66

.6%

Regional communications business

Long distance and international comms business

Managed ICT infrastructure

Application integration business

Mobile communication business

4 © Copyright 2010 Internet Solutions 14 April 2013

Dimension Data

• 2011 global revenues of

US$5.8 billion

• Client-centric, services

focused business

• 78% of Global Fortune

100 and 59% of Global

Fortune 500 are

Dimension Data clients

• Extensive experience in

emerging markets

• 14,000+ employees with

operations in 51

countries across 5 regions

Asia • Employees: 2,045 • Offices: 38 in 13 countries • Certifications: 3,062 • ISO 9001: 2 sites • ISO 20000-1: 1 site • ISO 27001: 3 sites

Europe • Employees: 2,217 • Offices: 32 in 10 countries • Certifications: 2,777 • ISO 9001: 2 sites • ISO 14001: 4 sites • ISO 27001: 1 site

Middle East and Africa • Employees: 6.878 • Offices: 44 in 14 countries

(additional 8 countries with Plessey presence)

• Certifications: 3,348 • ISO 9001: 2 sites • ISO 14001: 2 sites

Australia • Employees: 2,058 • Offices: 18 in 5

states/territories • Certifications: 1,930 • ISO 9001: 2 sites • ISO 14001: 3 sites • ISO 27001: 3 sites

Americas • Employees: 1,323 • Offices: 17 in 5 countries • Certifications: 1,150 • ISO 27001: 1 site (Global

Service Centre)

Over 6 000 clients across all industry sectors, including

financial services, telecommunications, healthcare,

manufacturing, government and education

5 © Copyright 2010 Internet Solutions 14 April 2013

Our achievements

1993 1995 1997 2000 01 02 03 05 06 09 10 11

» Founded

» 1st security business: Trusted Security Networks

» IP VPN Services

» 1st 45Mbps T3 International link to US

» MPLS VPN launch

» Launch SA’s first Unified Messaging Solution

» Cisco Powered Network Certification:

Managed Security Services - first outside US

» 200+ Mbps international bandwidth

» Launched VoIS

» Launch Broadband services

» Awarded i-ECS and i-ECNS

license

» Partners with Symantec

for hosted services

» IS international

established

6 © Copyright 2010 Internet Solutions 14 April 2013

Quick facts about IS

Significant investment in core undersea cable systems:

West Coast: SAT 3, MAIN ONE & WACS

East Coast: SEACOM, EASSy, TEAMS & SAFE

• One of the largest VSAT MPLS network in AFRICA 3 500+ terminals

• 11 000+ sqm of Data Centre space

• 24 x 7 x 365 NOC in Johannesburg

• Global MPLS via multiple international NNIs

• ISO 20 000 accreditation and ITIL compliance

• Largest provider of alternate last mile services in South Africa

• International PoPs: New York, London, Germany, Hong Kong, Singapore

Nigeria • Employees: 70

Ghana • Employees: 34

South Africa • Employees: 1,150

Kenya • Employees: 53

Mozambique • Employees: 50

7 © Copyright 2010 Internet Solutions 14 April 2013

An expanding footprint – update trigger function

IS MPLS PoPs 1

Data Centres 2

Internet Access 3

VSAT 4

Partner Networks 5

SAUDI ARABIA

IRAQ

U.A.E

QATAR

YEMEN

OMAN

LIBYA

*MAURITIUS

SUDAN

SAO TOME AND PRINCIPE

CAPE VERDE

SEYCHELLES

ALGERIA EGYPT

DEMOCRATIC REPUBLIC

OF THE CONGO

CENTRAL AFRICAN REPUBLIC

GUINEA

MALI MAURITANIA

NIGER

CHAD

BURKINA FASO

*ANGOLA *ZAMBIA

*TANZANIA

*ZIMBABWE

*KENYA *UGANDA

*GH

AN

A

*NIGERIA

CAMEROON

COTE D`IVOIRE

ETHIOPIA

GABON

LESOTHO

SWAZILAND

*MALAWI

RWANDA

BURUNDI

TOGO BENIN SIERRA LEONE

LIBERIA

GUINEA BISSAU

THE GAMBIA

TUNISIA

*NAMIBIA

*BOTSWANA

*SOUTH AFRICA

SENEGAL

Dimension Data 6

8 © Copyright 2010 Internet Solutions 14 April 2013

African regulatory environment

LIBYA

MAURITIUS

SUDAN

SAO TOME AND PRINCIPE

CAPE VERDE

SEYCHELLES

ALGERIA EGYPT

DEMOCRATIC REPUBLIC

OF THE CONGO

CENTRAL AFRICAN REPUBLIC

GUINEA

MALI MAURITANIA

NIGER

CHAD

BURKINA FASO

ANGOLA

*ZAMBIA

*TANZANIA

ZIMBABWE

*KENYA *UGANDA

*GH

AN

A

*NIGERIA

CAMEROON

COTE D`IVOIRE

*ETHIOPIA

GABON

LESOTHO

SWAZILAND

MALAWI

RWANDA

BURUNDI

TOGO *BENIN SIERRA LEONE

LIBERIA

GUINEA BISSAU

THE GAMBIA

*TUNISIA

*NAMIBIA

*BOTSWANA

*SOUTH AFRICA

SENEGAL

South Africa Good growth in ICT. Regulatory still to address high prices & Broadband penetration

Ghana • Cost-based interconnect • Drop in Tariffs • Growth in mobile access

Mozambique • Growth in VAS • Poor QoS, limited coverage & competition • High interconnect rates • Low internet penetration

Nigeria • Liberal licensing schemes • Positive connectivity regulation

Kenya • Improvement needed in ICT • Restrictive to competition • Progressive in telecommunications

Uganda • Encourage competition • Backbone: microwave

Tanzania • Highest tariffs in Africa • Due to taxation & imports

Zambia • Gradually opening market • Low penetration • High rates

Benin • Fixed line & mobile: monopoly • Liberal • Limited coverage

Source: Research Africa ICT Report 2010/11

Botswana • Liberal & competitive • Low internet penetration • Broadband is almost absent

Namibia • Liberal & fairer competition • Regulation of interconnection • Boost in sector performance

Ethiopia • Lack of liberalisation • Low service penetration • High ICT prices

Tunisia • Highest access penetration

due to high per capita income • Highly developed backbone

infrastructure

9 © Copyright 2010 Internet Solutions 14 April 2013

Building business foundations

Last

Mile

Fibre

Wireless

Managed Agency

Co

nn

ecti

vity

M

anag

ed D

ata

Net

wo

rks

Bill

ing

Broadband

Wi-Fi

VSAT

Africa

Application Aware Network

Enterprise

Internet

Access VPN

InfoConnect

Fixed

Usage Based

10 © Copyright 2010 Internet Solutions 14 April 2013

Our African strategy

New market integration

Enhance investments

Footprint expansion via partnerships and investments

Wholesale via global sales force

Undersea cable investments

Strong in-country wholesale agreements

New cable systems

New territory expansions

Contractual flexibility

Competitive pricing

Self-provisioning

R&D engagement

Implementation of NNI

NTT proprietary wireless equipment

Supplier management teams

“PoP only” geographies

Sales and Administration

MADE IN

AFRICA

11 © Copyright 2010 Internet Solutions 14 April 2013

Creating value in Africa

Africa Challenges IS Value

Values Integrated 1 Competitive 2 Highly reliable 3 Solution rich 4 Capabilities Technology 1 Partnership 2 Global experience 3

• Inconsistency in service delivery • Service consistency

• Pricing parity • Single pricing structure

• Corporate risk: multiple exposure to multiple vendors

• Single interface

• Market regulation and intelligence • Expert experience in diverse markets

12 © Copyright 2010 Internet Solutions 14 April 2013

Our Global clients