COUNTY OF SANTA C - Santa Cruz County, · PDF fileestimated population of the County of Santa Cruz by the U.S. Census Bureau was 262,382. ... nonbinding on the County of Santa Cruz

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COUNTY OF SANTA CRUZ, CALIFORNIA
Request for Proposal (RFP) #17P2-001
FOR
Workforce Innovation and Opportunity Act (WIOA) One-Stop Operator; Adult, Dislocated Worker and Youth Program Services; and
Workforce Services for Business
RFP DUE:
Wednesday, September 13, 2017 5:00 p.m. Pacific Daylight Time
In the Purchasing Division of General Services 701 Ocean Street, Room 330
Third Floor Santa Cruz, CA 95060
BUYER: Phil Santaluce
(831) 454-2723 [email protected]
COUNTY OF SANTA CRUZ General Services Department
Purchasing Division
701 OCEAN STREET, SUITE 330, SANTA CRUZ, CA 95060-4073
(831) 454-2210 FAX: (831) 454-2710 TDD: (831) 454-2123

RFP#17P2-001 Page 2 of 74 WIOA One-Stop Operator and Adult, Dislocated Worker and Youth Program Services, Workforce Services for Business
TABLE OF CONTENTS Section Section Title Page(s)
1. Invitation 4 2. Instructions to Respondents 2.1 Preparation of RFP 5 2.2 RFP Application Documents 5 2.3 RFP Process Schedule 5 2.4 Submission of Responses to RFP 6 2.5 On-Site Inspection 6 2.6 Public Opening of RFP 6 2.7 Multiple Bids 7 2.8 Late Responses 7 2.9 Point of Contact 7 2.10 References 7 2.11 Non-Collusion Declaration 7 2.12 RFP Evaluation Criteria 7
2.13 Cost of Service 8 2.14 Reservations 8 2.15 Notification of Withdrawals of RFPs 8 2.16 Interpretation 8 2.17 Pre-Award Conference 8 2.18 Compliance 8 2.19 Respondent Responsibility and Performance 9 2.20 Respondent Qualifications 9 2.21 Addenda 9 2.22 Proprietary Information 9 2.23 Protest and Appeals Procedures 9 3. Statement of Work, Work Requirements and Specifications
3.1 Statement of Work Specifications, Modality 1 10 3.2 Statement of Work Specifications, Modality 2 13 3.3 Statement of Work Specifications, Modality 3 19 3.4 Statement of Work Specifications, Modality 4 23 3.5 WDB Terms and Requirements 25 3.6 Narrative, Modalities 1 through 4 31 3.7 Submission Package: Application Instructions 41
4. Standard Terms and Conditions 4.1 Purpose of Contract 43 4.2 Term of Contract 43 4.3 Price Guarantee and Changes 43 4.4 Licenses, Permits and Certifications 43 4.5 Compliance with Laws 43 4.6 Termination 43 4.7 Assignment 43 4.8 Inclusion of Documents 43 4.9 Invoicing 43 4.10 Off-Shore Outsourcing of Services 44 4.11 Force Majeure 44 4.12 Severability 44 4.13 Controlling Law 44 4.14 Amendment 44 4.15 Indemnity and Insurance Requirements 44 4.16 Equal Employment Opportunity 45
4.17 Independent Contractor Status 45 4.18 Retention and Audit of Records 46 4.19 Presentation of Claims 46

TABLE OF CONTENTS Section Section Title Page(s)
4. Standard Terms and Conditions (continued) 4.20 Data Security and Privacy Protected Information 46 4.21 Default 47 4.22 Acknowledgement 47 4.23 Travel Reimbursement 47 4.24 Living Wage/Prevailing Wage 47
4.25 Code of Federal Regulations: 29 CFR 97.36 (i) Contract Provisions 48
5. Official RFP Form 49 6. Exhibits:
Exhibit A- Respondent Fact Sheet 51
Exhibit B- Customer References 53
Exhibit C - Identification of Potential Subcontractors 55
Exhibit D - Non-Collusion Declaration 56
Exhibit E - Insurance Requirements and Certificates 57
Exhibit F - Protest and Appeals Procedures 59
Exhibit G - Living Wage Compliance Statement 61
Exhibit H - Statement of Qualifications for WIOA Programs 62
Exhibit I - WIOA Program Budget: Modality 1-4 63
Exhibit J - WDB Policy, Priority of Service and Wait List 64
Exhibit K - WDB Policy, Individual Training Account 65
Exhibit L- WDB Policy, On-the Job Training Services 66
Exhibit M- WDB Policy, Supportive Services 67
Exhibit N - Checklist for RFP Submission 68
Exhibit O - Demand Occupations List, 2017-20 69
Exhibit P- Local Partner Memorandum of Understanding 70
Exhibit Q- WDB Youth Policy, Incentives 71
Exhibit R- WDB Youth Policy, Supportive Services 72
Exhibit S- WIOA Youth Services Program Elements Chart 73
Exhibit T- WIOA Youth Barriers 74

SECTION I. INVITATION Established in 1850 as one of the states original 27 counties, the County of Santa Cruz was originally called Branciforte. The name was later changed to Santa Cruz, which is holy cross in Spanish. The County of Santa Cruz geographically is the second smallest county within the State of California yet it has one of the largest unincorporated area populations. The 2010 estimated population of the County of Santa Cruz by the U.S. Census Bureau was 262,382. The County encompasses an urban service area of 440 square miles. The County of Santa Cruz invites sealed proposals for the Human Services Department, Workforce Development Board (WDB) to seek qualified organizations to serve as the One-Stop Operator, known locally as the Career Center Operator, and program service providers of Department of Labor (DOL) Workforce Innovation and Opportunity Act (WIOA), Title I, in Santa Cruz County. Programs will serve WIOA-eligible Adults, Dislocated Workers and Youth, as well as workforce services for businesses for the County of Santa Cruz. The base funding for this RFP is provided by DOL for WIOA services; however, Santa Cruz County is seeking an organization(s) that is (are) able to provide additional program offerings and, if necessary, expand its services to accommodate the availability of other additional sources of revenue obtained by the WDB during the contract period. Workforce Innovation and Opportunity Act (WIOA) is the federal law that governs the public workforce development system in the United States. WIOA was signed into law on July 22, 2014 by President Obama. The purpose of WIOA, in part, is to increase for individuals, particularly those with barriers to employment, access to and opportunities for employment, education, training, and support services they need to succeed in the labor market and to support the alignment of workforce investment, education, and economic development systems.1 Locally, the WDB brings together Workforce Santa Cruz County, a partnership of local organizations that serve customers, both job seekers and businesses. The local WIOA program focuses on job training to obtain employment. Workforce Santa Cruz County is also a proud partner of the Americas Job Center of CaliforniaSM network, a universal branding effort of Californias one-stop centers. Respondents are invited to submit proposals for one modality or multiple modalities as indicated:
Modality 1
Career Center Operator
Modality 2
Adult & Dislocated Worker Program Services
Modality 3
Youth Program Services
Modality 4
Workforce Services for Business
Contract Allocation:
$75,000
$600,000
Contract
Allocation: $775,000
$100,000
1 WIOA Section 2

SECTION 2. INSTRUCTIONS TO RESPONDENTS
2.1 Preparation of RFP Respondents shall submit the completed Request for Proposals (RFP) with appropriate attachments or explanatory materials. All attachments shall be identified with the Respondents name, RFP number and page number. No oral, telegraph, telephone, facsimile, electronic responses or photocopies will be accepted. RFPs must be completed in ink, typewritten, or word-processed.
2.2 RFP Application Documents
The following, in addition to this RFP, constitute the RFP documents to be submitted: Exhibit A - Respondent Fact Sheet Exhibit B - Customer References Exhibit C - Designation of Subcontractors Exhibit D - Non-Collusion Declaration Exhibit E - Insurance Information Exhibit G - Living Wage Compliance Statement Exhibit H - Statement of Qualifications for WIOA Programs Exhibit N - Checklist for RFP
For each modality respondent is bidding: Executive Summary, Section 5 Exhibit I - WIOA Program Budget Form Complete Proposal Narrative Document
Specifically for Youth Modality 3, add: Exhibit S- WIOA Youth Services Program Elements Chart
2.3 RFP Process Schedule
The following is an anticipated RFP and engagement schedule. The County may change the estimated dates and process as deemed necessary. The proposed schedule for the submittal reviews and notification is as follows:
Activity Date
Release RFP August 8, 2017
Advertise RFP Sentinel, Register Pajaronian August 15, 2017 August 22, 2017 Pre Proposal Conference- Mandatory August 24, 2017 Deadline for Submittals September 13, 2017 Board Approval and Notify Respondents (tentative) October 18, 2017 Contrac