Course Catalogue - IQ Academy€¦ · is the main resource despite having textbooks and ... , the student portal iCan, ... It is therefore recommended that students are able to access

TO REGISTER CALL 086 111 5054

Course Cataloguewww.iqacademy.ac.za

Contents

Introduction

Higher Certificate

Higher Certificate Business Management 1

Higher Certificate Human Resource Management 3

Higher Certificate Marketing Management 5

Short Course

Bookkeeping 7

Financial Management 8

Human Resource Management 9

Supervisory Management 10

Marketing Management 11

Public Relations Management 12

Management Information Systems 13

Leading Others 14

Public Administration 15

Supply Chain Management 16

Risk Management 17

Business Management 18

Office Administration 19

Call Centre Management 20

Tourism and Hospitality Management 21

Project Management 22

Accreditation & Registration

IQ Academy (Pty) Ltd Company Registration No. 2006/033114/07 is provisionally registered with the Department of Higher Education and Training until 31 December 2017 as a Private Higher Education Institution under the Higher Education Act, 1997, Registration Certificate No. 2012/HE07/001; is provisionally registered as a Private Further Education & Training College with the Department of Higher Education and Training until 31 December 2015, Registration No. 2009/FE07/102.

IQ Academy Vision, Mission & Values

Our vision is to “Improve lives through Education” and, as a private HET, the institution aims to “provide affordable and accessible distance education that empowers students without compromising on quality”.

Flowing from the above is our mission:

•We provide distance education to South Africa that meets the educational needs of our students and equips them to overcome their personal socio-economic challenges and those of the community we both serve.

•We will achieve this through continuously improving and innovating our distance education solutions, products, support and technology to suit the changing environment whilst remaining committed to quality and our regulatory community.

•We will strive to live our core values and invest in our people so that as an organisation we can impact as many lives as possible through what we do.

•We aim to build and grow sustainable relationships with our students, stakeholders and shareholders and positively impact the local and the international community.

•We do this with a commitment to excellence, taking care to deeply understand our clients’ needs and serving them with responsive processes. We subscribe to the following values:

Â Self-improvement

Â Customer-centricity

Â Respect

Â Innovation

Â Partnership and teamwork

We believe action speaks louder than words and encourage our students as valued clients to challenge us should they feel that we at IQ Academy do not live up to the above values.

Introduction

Distance Learning

Distance Learning is defined as an educational system in which the student is formally enrolled in an institution but receives instruction at some remote site. For distance learning students, this means an opportunity to achieve their educational dreams especially for those who are unable to attend conventional courses for a variety of reasons including but not limited to work commitment, distance, time, costs and even physical incapacity.

IQ Academy is sensitive to the differences which exist between a student in a face-to-face environment compared to that of a distance learner. In a traditional arrangement, where the lecturer or facilitator is the main resource despite having textbooks and other aids. The lecturer sets the pace, gives information, explains, asks questions, answers questions, sets tasks, assesses such tasks, etc. In distance education the lecturer is replaced by tutors and learning material, yet all the tasks of the lecturer still need to be performed with the same rigor and effectiveness as can be expected from a quality learning programme.

The distance education mode of delivery means that contact time, unlike that in a face-to-face institution, is very limited, if not impossible. Learning at a distance is not easy and, in order to guide students through our programmes and short courses, it is critical that students familiarise themselves with the approach taken by the institution in delivering learning and support. Different academic delivery systems and methods are put in place or made available to fully support the academic wellbeing of students which include, inter alia, telephonic support with well-versed teaching staff and tutors, live chats on Facebook and video technologies. All these supportive teaching and learning initiatives are put into place with the goal to enable teaching staff to ‘bridge the gap’ between the student and the teacher.

To ensure a student enjoys a quality learning experience, each of the items contained in our study packs, together with the support services we offer, has been carefully designed to make up for the lack of face-to-face contact. IQA adheres to a strict instructional design methodology in the production of quality learning materials that meet, or even exceed, the expectations of our students, regulators, industry and other stakeholders.

IQ Academy Offices

East London Office:

Bellevue Building, 14 Fitzpatrick Road, Quigney, East London, 5201

Johannesburg Office:

160 Jan Smuts Avenue, South Tower, Upper Ground, Rosebank, 2196

Postal address: Private Bag X6, Tecoma, 5214

Telephone number: +27 (0)86 111 5054

E-mail: [email protected]

Website: www.iqacademy.ac.za

Higher CertificateBusiness Management

Purpose of this Programme

The purpose of the Higher Certificate: Business Management programme is to prepare students for a career in management or to proceed to higher levels of study and specialisation in the field of business management. This qualification provides students with knowledge and skills, which are imperative for a career and/or academic advancement in the field of business management. Through the acquisition of this knowledge, the student becomes more attractive to the marketplace, and thus more employable.

Course Outcomes • Recallandstatethekeyterms,concepts,facts,generalprinciples,rulesandtheoriesrelevanttothebusinessmanagementfield.• Selectandapplyappropriatebusinessmanagementmethods,proceduresortechniquesthataretypicalofthebusinessmanagementfield,to

statedproblems,scenariosorcases.• Identify,evaluateandsolvedefined,routineandnewproblemswithinthebusinessmanagementcontext.• Beawareof,andactinaccordancewith,prescribedorganisationalandprofessionalethicalcodesofconduct,valuesandprinciplesinthe

businessmanagementcontext.• Gatherinformationfromarangeofsources,includingoralandwrittentexts,toselectinformationappropriatetobusinessmanagementtasks,

andtoapplybasicprocessesofanalysis,synthesisandevaluationofthatinformation.• Communicateinformationreliably,accuratelyandcoherentlyusingconventionsappropriatetothebusinessmanagementcontext,including

respectforconventionsaroundintellectualproperty,copyrightandplagiarism.• Recognisethatabusinessoperateswithinasystemthatismadeupofconstituentparts,andtorelatehowactionsinoneareaimpactonother

areaswithinthesamesystem.• Thestudent/graduateshouldrecognisethathisorheractionsmustbeaccountedfor,andthatheorshemuststrivetoworkeffectivelywithand

respectothers.

Possible Career Opportunities

Anyfieldthatrequiresanunderstandingofbusinesscommunication,basicbookkeepinguptoTrialBalanceandFinancialStatements,proficiencyinbasicmarketingskills,ageneralunderstandingofbusinesslawandadministrativepractice,andentrylevelmanagementandleadershipskills.Forexample:

• Juniorofficemanager• Humanresourceadministrator• Marketingadministrator• Financemanagerforasmalltomedium-sizedbusiness• Assistantfinancialmanager• Anymanagerialrolerequiringbasicfinancialskills• Smallbusinessowner

Programme Structure Thisprogrammecomprisesthefollowingmodules:

Module1:BusinessManagementModule2:HumanResourceManagementModule3:MarketingManagementModule4:FinanceforManagersModule5:TransitiontoLeadingOthersModule6:ProjectManagement

Learning Assumed to be in Place

Learningassumedtobeinplacereferstothebuildingblocksofknowledge,skillsandunderstandingthatareassumedtobeinplaceandsupporttheachievementoftheassessmentcriteriabythestudent.Theseinclude:

• TheabilitytocommunicateinEnglish(toreadandwritefreelyinthelanguageofinstruction);• TheinstitutionsubscribestoaDistanceEducationModel.Thestudentexperiencecanbegreatlyenrichedifstudentsarefamiliarwith

technology,suchastheinternet,mobiletechnologyandsocialmediasuchasMXit,Facebook,etc.

HCBM-1 SAQA Qualification ID: 87026 NQF Level: 5 Credits: 120

www.iqacademy.ac.za

To Register call 086 111 5054 | SMS “courses” to 32800 and we will call you back (SMS cost = R1) | Visit us at www.iqacademy.ac.za


BACK TO COURSE

Entry Requirements AmatricexemptioncertificateisnotrequiredforentryintothisHigherCertificateprogramme.Prospectivestudentswhohavequalifiedwithaschoolleavingcertificateinitsmostbasicform,i.e.excludingMatriculationExemption,andwhichhasbeenissuedbyanapprovedauthorityinSouthAfrica,suchasUmalusi,willbeconsidered.

Thefollowingminimumentrancerequirementsapply:

1. National Senior Certificate withatleast30%inthelanguageofteachingandlearning;OR2. A Senior Certificate withatleast30%inthelanguageofteachingandlearning;OR3. A National Certificate Vocational(NCV)(Level4)withatleast30%inthelanguageofteachingandlearning.

For international candidates not in possession of a school leaving certificate (in its most basic form i.e. without matric exemption), issued by an approved authority in South Africa, such as Umalusi:

ThefollowingschoolleavingqualificationswillbeconsideredforaccessintothisHigherCertificatesprogramme,withdueregardtosubjectcombinations:

GeneralCertificateofEducation,InternationalCertificateofEducation,CambridgeOverseasSchoolCertificate,InternationalGeneralCertificateofSecondaryEducationandSimilarSchoolLeavingCertificates:

Fortheabove,thefollowingsubjectcombinationsarerequired:

1. Atotaloffourdifferentsubjects,includingthreeOrdinaryLevel/IGCSEsubjectsgradedAtoC(or1to6),plusoneAdvancedLevel;ORAtotalofsixdifferentsubjects,includingfiveOrdinaryLevel/IGCSEsubjectsgradedAtoE(or1to8),plusoneAdvancedLevel.

2. Atotaloffivedifferentsubjects,includingthreeOrdinaryLevel/IGCSEsubjectsgradedAtoC(or1to6),plustwopassesatoneofthefollowinglevels:AdvancedSupplementary,HigherGeneralCertificateofSecondaryEducation(graded1-38),SouthAfricanSeniorCertificateHigherGrade,ORrecognisedequivalent;OR

Atotalofsevendifferentsubjects,includingfiveOrdinaryLevel/IGCSEsubjectsgradedAtoE(or1to8),plustwopassesatoneofthefollowinglevels:AdvancedSupplementary,HigherGeneralCertificateofSecondaryEducation(graded1-3–Grade4isconsideredtobetheequivalentofIGCSEGradesA-C),SouthAfricanSeniorCertificateHigherGrade,orrecognisedequivalent.

EachoftheabovecombinationsmustincludeEnglishLanguage,orthemothertongueasafirstlanguage.

Documentation to Accompany Application

Candidateswillneedtoprovidethefollowingdocumentationuponregistration:

South African candidates

• CertifiedcopyofNSCorNCorNCV(Level4);• CertifiedcopyofID;• Certifiedcopyofmarriageand/ordivorcecertificate(onlyifsurnameonhighestqualificationandoncopyofIDdoesnotmatch).

International candidates

• CertifiedcopyofIDorvalidpassport;• Certifiedcopyofstudyorworkpermit;• Certifiedcopyofhighestschoolleavingqualificationreflectingachievementaspertheminimumrequirementsstipulated.Forcandidatesholding

anyotherschoolleavingcertificatetothosespecifiedintheentrancerequirements,aSAQAevaluationcertificateindicatingequivalenceisrequired;

• Certifiedcopyofmarriageand/ordivorcecertificate(onlyifsurnameonhighestqualificationandoncopyofIDdoesnotmatch).

Teaching and Learning Support

Studentsreceiveacomprehensivestudypackcontainingallthelearningmaterialsrequiredtosuccessfullycompletethisprogramme.AdditionalsupportisavailablethroughIQAcademy’sonlineLearnerManagementSystem(LMS),SocialMediasuchasFacebook,thestudentportaliCan,telephoneandemail.ItisthereforerecommendedthatstudentsareabletoaccesstheInternetusingacomputerorcellphone.

Assessment Eachmoduleintheprogrammewillbeassessedasfollows:

Formativeself-assessmentintheformofself-assessmentactivitiesinthelearningmaterialFurtherformativeassessmentintheformoftwoassignments;summativeassessmentthroughanexaminationasfollows:1. FormativeAssessment12. FormativeAssessment23. SummativeAssessment(Examination)

Studentsmustscoreaminimumof40%averageforthetwoformativeassessments,(whichcomprisestheClassMark)inordertoqualifyforentryintothesummativeassessment(examination).Attheconclusionofthesummativeassessment,thefinalresultiscalculatedasapercentageaccordingtothefollowingformula:(AverageofFormativeAssessmentsx30%)+(SummativeAssessmentresultx70%)=Finalmark(%)

Aminimumfinalmodulemarkof50%isrequiredtobesuccessfulincompletingeachmodule.Studentsaretousethelearningmaterialprovided,togetherwithadditionalsupportivematerialandonlineassistancetopreparefor,andcomplete,theassessments.Attheconclusionoftheprogramme,studentswillbeabletoachievethelearningoutcomesasstatedaboveunder“CourseOutcomes”.

Programme Duration Maximumdurationis3years,howeveraveragetimeforcompletionis24months

Certification Uponsuccessfulcompletionofthisprogramme,studentsareeligibletobeawardedaHigherCertificateinBusinessManagement.IssuingofcertificatesissubjecttostudentshavingsettledanyoutstandingstudentfeesandthesubmissionofrequireddocumentationsuchascertifiedcopiesofIDandhighestqualification,aswellasproofofpostaladdress.

Progression ThequalificationcreatesanopportunityforstudentstoarticulateverticallyintothenextNQFlevelavailableathigherinstitutions,namelytheAdvancedCertificateinBusinessManagementatNQFlevel6.StudentsmayalsogainentryintoanycognatediplomaoranappropriateBachelor’sdegreeofferedbyIQAcademyoranotherhighereducationinstitution,subjecttomeetingthespecificrequirementsoftheparticularinstitution.

Course Fee R8,500peryear(2years–TotalFee:R17,000)

Payment Plan 24monthlyinstalments

http://www.iqacademy.ac.za/course/higher-certificate-business-management

Higher CertificateHuman Resource Management

www.iqacademy.ac.za

HCHR-1 SAQA Qualification ID: 90760 NQF Level: 5 Credits: 120


The purpose of the Higher Certificate: Human Resource Management programme is to qualify students for entry level positions in human resource related jobs. Students completing this qualification will have foundational theoretical knowledge and practical skills in the breadth of human resource roles including organisational design, change management and wellness.

A Human Resource Management module provides an introduction to the main HR role clusters and the Integrative Human Resource Case Study module consolidates this further. Supporting modules, Business Management and Transition to Leading Others, provide the student with an understanding of the business context they will be working in. The final two modules focus on two dynamic areas of HR: Organisational Design/ Change Management and Wellness. WIL (Workplace Integrated Learning) will be assessed through Work-Directed Theoretical Learning (WDTL) and Problem-Based Learning (PBL) to ensure the student has developed practical application skills.

Course Outcomes 1. Scopeofknowledge Theabilitytodemonstrateaninformedunderstandingofthekeyterms,concepts,facts,generalprinciples,rulesandtheoriesofthehuman

resourcemanagementfield.

2.Methodandprocedure Theabilitytoselectandapplystandardmethods,proceduresortechniqueswithinthehumanresourcemanagementfield,andtoplanand

manageanimplementationprocesswithinawell-defined,familiarandsupportedenvironment.

3. Problemsolving Theabilitytoidentify,evaluateandsolvedefined,routineandnewproblemswithinthehumanresourcemanagementcontext,andapplysolutions

basedonrelevantevidenceandproceduresorotherformsofexplanationappropriatetothehumanresourcemanagementfield,demonstratinganunderstandingoftheconsequences.

4. Ethicsandprofessionalpractice Theabilitytotakeaccountof,andactinaccordancewith,prescribedorganisationalandprofessionalethicalcodesofconduct,valuesand

principlesinthehumanresourcemanagementcontext.

5. Accessing,processingandmanaginginformation Theabilitytogatherinformationfromarangeofsources,includingoralandwrittentexts,toselectinformationappropriatetohumanresource

managementtasks,andtoapplybasicprocessesofanalysis,synthesisandevaluationofthatinformation.

6. Producingandcommunicatinginformation Theabilitytocommunicateinformationreliably,accuratelyandcoherently,usingconventionsappropriatetothehumanresourcemanagement

context,inwrittenform,includinganunderstandingofandrespectforconventionsaroundintellectualproperty,copyrightandplagiarism,includingtheassociatedlegalimplications.

7. Contextandsystems Theabilitytooperateinarangeoffamiliarandnewcontexts,demonstratinganunderstandingofdifferentkindsofsystems,theirconstituent

parts,andtounderstandhowactionsinoneareaimpactonotherareaswithinthesamesystem.

8. Accountability Theabilitytotakecognisanceofthefactthathisorheractionsmustbeaccountedfor,thatheorshemuststrivetoworkeffectivelywithand

respectothers,and,inadefinedcontext,theabilitytotakesupervisoryresponsibilityforothersandfortheresponsibleuseofresources,whereappropriate.


ThisqualificationwillensureapathwayintohighereducationandanentryintotheHRprofession.Forthosestudentsalreadyworkinginthefield,thequalificationwillprovideasolidtheoreticalgroundingontowhichacareercanbebuilt.Careeropportunitiesinclude,butarenotlimitedto:

• HumanResourceAdministrator• HumanResourceOfficer• HumanResourceManager• WellnessManager• ChangeManagementConsultant• OrganisationalDevelopmentManager


Module1: BusinessManagementModule2: HumanResourceManagementModule3:OrganisationalDevelopmentandChangeManagementModule4: TransitiontoLeadingOthersModule5: EmployeeWellnessModule6: HumanResourceIntegratedCaseStudy



BACK TO COURSE






Thefollowingminimumrequirementsapply:1. National Senior Certificate withatleast30%inthelanguageofteachingandlearning;OR2. A Senior Certificate withatleast30%inthelanguageofteachingandlearning;OR3. A National Certificate Vocational(NCV)(Level4)withatleast30%inthelanguageofteachingandlearning.

For international candidates not in possession of a school leaving certificate (in its most basic form i.e. without matric exemption), issued by an approved authority in South Africa, such as Umalusi: ThefollowingschoolleavingqualificationswillbeconsideredforaccessintotheseHigherCertificates,withdueregardtosubjectcombinations:


Fortheabove,thefollowingsubjectcombinationsarerequired:1. Atotaloffourdifferentsubjects,includingthreeOrdinaryLevel/IGCSEsubjectsgradedAtoC(or1to6),plusoneAdvancedLevel;OR

Atotalofsixdifferentsubjects,includingfiveOrdinaryLevel/IGCSEsubjectsgradedAtoE(or1to8),plusoneAdvancedLevel.2. Atotaloffivedifferentsubjects,includingthreeOrdinaryLevel/IGCSEsubjectsgradedAtoC(or1to6),plustwopassesatoneofthe

followinglevels:AdvancedSupplementary,HigherGeneralCertificateofSecondaryEducation(graded1-38),SouthAfricanSeniorCertificateHigherGrade,ORrecognisedequivalent;OR





South African candidates• CertifiedcopyofNSCorNCorNCV(Level4);• CertifiedcopyofID;• Certifiedcopyofmarriageand/ordivorcecertificate(onlyifsurnameonhighestqualificationandoncopyofIDdoesnotmatch).

International candidates• CertifiedcopyofIDorvalidpassport;• Certifiedcopyofstudyorworkpermit;• Certifiedcopyofhighestschoolleavingqualificationreflectingachievementaspertheminimumrequirementsstipulated.Forcandidatesholding




Studentsreceiveacomprehensivestudypackcontainingallofthelearningmaterialrequiredtosuccessfullycompletethisprogramme.AdditionalsupportisavailablethroughIQAcademy’sonlineLearnerManagementSystem(LMS),SocialMediasuchasFacebook,thestudentportaliCan,telephoneandemail.ItisthereforerecommendedthatstudentshaveaccesstotheInternetusingacomputerorcellphone.

Assessment Eachmoduleintheprogrammewillbeassessedasfollows:Formativeself-assessmentintheformofself-assessmentactivitiesinthelearningmaterialFurtherformativeassessmentintheformoftwoassignments;summativeassessmentthroughanexaminationasfollows:1. FormativeAssessment12. FormativeAssessment23. SummativeAssessment(Examination)




Certification Uponsuccessfulcompletionofthisprogramme,studentsareeligibletobeawardedaHigherCertificateinHumanResourceManagement.IssuingofcertificatesissubjecttostudentshavingsettledanyoutstandingstudentfeesandthesubmissionofrequireddocumentationsuchascertifiedcopiesofIDandhighestqualification,aswellasproofofpostaladdress.

Progression ThequalificationcreatesanopportunityforstudentstoarticulateverticallyintothenextNQFlevelavailableathigherinstitutions,namelytheAdvancedCertificateinHumanResourceManagementatNQFlevel6.StudentsmayalsogainentryintoanycognatediplomaoranappropriateBachelor’sdegreeofferedbyIQAcademyoranotherhighereducationinstitution,subjecttomeetingthespecificrequirementsoftheparticularinstitution.



http://www.iqacademy.ac.za/course/higher-certificate-human-resource-management

Higher CertificateMarketing Management

www.iqacademy.ac.za

HCMM-1 SAQA Qualification ID: 90743 NQF Level: 5 Credits: 120


This learning programme is designed with the purpose of equipping students with foundational knowledge and skills in the field of marketing. Because of this focus, the content aspires to be general but holistic in that the students gain knowledge of the field of marketing as well as project into the trends that feature in this age of knowledge and innovation. The Higher Certificate in Marketing is also designed to match an ever changing business environment taking cognisance of the attributes essential for functionaries in the marketing field. With the advent of the concept of the knowledge economy, marketing has gained prominence as a key ingredient of business growth and development.

A focused appreciation of the marketing mix with all its permutations and application is critical content for the students to comprehend their role in the market place. Inevitably the programme will give students scope in the appreciation of the retail and wholesaling functions in line with the value chain aspects contained in the programme.

Course Outcomes Uponcompletionofthisqualification,graduatesshouldbecompetentandableto:

• Demonstrateaninformedunderstandingofthekeyterms,concepts,facts,generalprinciples,rulesandtheoriesofthemarketingmanagementfield.

• Selectandapplystandardmethods,proceduresortechniqueswithinthemarketingmanagementfieldandtoplanandmanageimplementationprocesswithinawell-defined,familiarandsupportedenvironment.

• Identify,evaluateandsolvedefinedroutineandnewproblemswithinthemarketingmanagementcontextandapplysolutionsbasedonrelevantevidenceandproceduresorotherformsofexplanationappropriatetothebusinessmarketingfield,demonstratinganunderstandingoftheconsequences.

• Takeaccountofandactinaccordancewithprescribedorganisationalandprofessionalethicalcodesofconduct,valuesandprinciplesinthemarketingmanagementcontext.

• Gatherinformationfromarangeofsources,includingoralandwrittentexts,toselectinformationappropriatetomarketingmanagementtasksandtoapplybasicprocessesofanalysis,synthesisandevaluationofthatinformation.

• Communicateinformationreliably,accuratelyandcoherentlyusingconventionsappropriatetothemarketingmanagementcontextinwrittenandoralformincludinganunderstandingofandrespectforconventionsaroundintellectualproperty,copyrightandplagiarism,includingtheassociatedlegalimplications.

• Operateinarangeoffamiliarandnewcontexts,demonstratinganunderstandingofdifferentkindsofsystems,theirconstituentparts,andtounderstandhowactionsinoneareaimpactonotherareaswithinthesamesystem.

• Takecognisanceofthefactthathisorheractionsmustbeaccountedfor,thatheorshemuststrivetoworkeffectivelywithandrespectothers,and,inadefinedcontext,theabilitytotakesupervisoryresponsibilityforothersandfortheresponsibleuseofresources,whereappropriate.


• MarketingCoordinator• MarketingAssistant• MarketingAdministrator• ProductManagementAssistant


Module1:BusinessManagementModule2:MarketingManagementModule3:BusinessCommunicationModule4:CustomerRelationshipManagementModule5:e-MarketingManagementModule6: IntegratedMarketingCommunication







BACK TO COURSE


Thefollowingminimumrequirementsapply:

1. National Senior Certificate withatleast30%inthelanguageofteachingandlearning;OR2. A Senior Certificate withatleast30%inthelanguageofteachingandlearning;OR3. A National Certificate Vocational(NCV)(Level4)withatleast30%inthelanguageofteachingandlearning.

For international candidates not in possession of a school leaving certificate (in its most basic form i.e. without matric exemption), issued by an approved authority in South Africa, such as Umalusi:

ThefollowingschoolleavingqualificationswillbeconsideredforaccessintotheseHigherCertificates,withdueregardtosubjectcombinations:


Fortheabove,thefollowingsubjectcombinationsarerequired:

1. Atotaloffourdifferentsubjects,includingthreeOrdinaryLevel/IGCSEsubjectsgradedAtoC(or1to6),plusoneAdvancedLevel;ORAtotalofsixdifferentsubjects,includingfiveOrdinaryLevel/IGCSEsubjectsgradedAtoE(or1to8),plusoneAdvancedLevel.

2. Atotaloffivedifferentsubjects,includingthreeOrdinaryLevel/IGCSEsubjectsgradedAtoC(or1to6),plustwopassesatoneofthefollowinglevels:AdvancedSupplementary,HigherGeneralCertificateofSecondaryEducation(graded1-38),SouthAfricanSeniorCertificateHigherGrade,ORrecognisedequivalent;OR





South African candidates

• CertifiedcopyofNSCorNCorNCV(Level4);• CertifiedcopyofID;• Certifiedcopyofmarriageand/ordivorcecertificate(onlyifsurnameonhighestqualificationandoncopyofIDdoesnotmatch).

International candidates

• CertifiedcopyofIDorvalidpassport;• Certifiedcopyofstudyorworkpermit;• Certifiedcopyofhighestschoolleavingqualificationreflectingachievementaspertheminimumrequirementsstipulated.Forcandidatesholding




Studentsreceiveacomprehensivestudypackcontainingallthelearningmaterialsrequiredtosuccessfullycompletethisprogramme.AdditionalsupportisavailablethroughIQAcademy’sonlineLearnerManagementSystem(LMS),SocialMediasuchasFacebook,thestudentportaliCan,telephoneandemail.ItisthereforerecommendedthatstudentsareabletoaccesstheInternetusingacomputerorcellphone.

Assessment Eachmoduleintheprogrammewillbeassessedasfollows:

Formativeself-assessmentintheformofself-assessmentactivitiesinthelearningmaterialFurtherformativeassessmentintheformoftwoassignments;summativeassessmentthroughanexaminationasfollows:1. FormativeAssessment12. FormativeAssessment23. SummativeAssessment(Examination)




Certification Uponsuccessfulcompletionofthisprogramme,studentsareeligibletobeawardedaHigherCertificateinMarketingManagement.IssuingofcertificatesissubjecttostudentshavingsettledanyoutstandingstudentfeesandthesubmissionofrequireddocumentationsuchascertifiedcopiesofIDandhighestqualification,aswellasproofofpostaladdress.

Progression ThequalificationcreatesanopportunityforstudentstoarticulateverticallyintothenextNQFlevelavailableathigherinstitutions,namelytheAdvancedCertificateinMarketingManagementatNQFlevel6.StudentsmayalsogainentryintoanycognatediplomaoranappropriateBachelor’sdegreeofferedbyIQAcademyoranotherhighereducationinstitution,subjecttomeetingthespecificrequirementsoftheparticularinstitution.



http://www.iqacademy.ac.za/course/higher-certificate-marketing-management



BACK TO COURSE

Bookkeeping

Purpose of this Course

The purpose of this course is to provide students with a solid foundation of and insight into the world of bookkeeping. Within the modern organisation as context, the course seeks to create a theoretical understanding of underlying bookkeeping principles and enables the student to demonstrate practical skills in executing functions, such as recording of financial transactions, to external users and the measurement, analysis and reporting of financial information to management. Students will understand the inter-relationship between the bookkeeping function and other related business functions, including the ethical aspects of bookkeeping.

Course Outcomes • Demonstrateknowledgeofbasicbookkeepingconcepts,securityandorganisationalethics• AdministerValueAddedTax(VAT)transactions• Gaininsightintotheprocessofrecordingcashandcredittransitions• Understanddebtorsandcreditorsmanagement• Demonstrateanunderstandingofthereconciliationprocessandhowtocompileaninitialtrialbalance• Insightintothepreparationofsalaries,wagesandPA Edocuments• Gaininsightintotheyear-endprocedures• UnderstandingofhowtodraftfinancialstatementsandcalculatetaxpayabletoSARS


• Bookkeeper• JuniorBookkeeper• SeniorBookkeeper• FinancialAccountant• AssistantAccountant• PayrollOfficer• PayrollManager• DebtorsClerk• DebtorsManager• CreditorsClerk• CreditorsManager• AccountantsPayableAdministrator

Course Structure Thiscoursecomprisesthefollowingmodules:

Module1: IntroductiontoBookkeepingModule2:FinancialTransactionsModule3:DebtorsandCreditorsManagementModule4:ReconciliationandtheTrialBalanceModule5:SalariesandWagesModule6:FinancialStatementsandBusinessTax

Entry Requirements Grade (Std7)andatleast16yearsoldwiththeabilitytoreadandwriteinEnglish,thelanguageofinstruction.


Studentsreceiveacomprehensivestudypackcontainingallthelearningmaterialsrequiredtosuccessfullycompletethiscourse.AdditionalsupportisavailablethroughIQAcademy’sonlineLearnerManagementSystem(LMS),SocialMediasuchasFacebook,telephoneandemail.ItisthereforerecommendedthatstudentsareabletoaccesstheInternetusingacomputerorcellphone.

Assessment Studentsarerequiredtocompleteandsubmitoneassignmentpermodule.Thepassmarkforeachassignmentis80%unlessstatedotherwisewithintheassignmentinstructions.Therearenowrittenexaminationsforthiscourse.

Course Duration Maximumdurationof24months,howeveraveragetimeforcompletionvariesfrom12to18months.

Certification Uponsuccessfulcompletionofthiscourse,studentsareeligibletobeawardedaCertificateofAchievementbytheInstitution.IssuingofCertificatesaresubjecttostudentshavingsettledanyoutstandingstudentfeesandthesubmissionofrequireddocumentationsuchasproofofpostaladdressandcertifiedcopyofID.

Course Fee R ,576


FINA004BKK-1 Short Course

www.iqacademy.ac.za

http://www.iqacademy.ac.za/course/bookkeeping



BACK TO COURSE

Financial Management

www.iqacademy.ac.za


The purpose of this course is to provide students with a solid foundation of and insight into the world of financial management. Within the modern organisation as context, the course seeks to create a theoretical understanding of underlying financial management principles and enables the student to demonstrate practical skills in executing functions, such as working capital management, reporting on financial performance, evaluating projects and controlling the business activities with the overall objective of maximising shareholder wealth. Students will understand the inter-relationship between the financial management function and other related business functions, including the strategic planning aspects of business.

Course Outcomes • Demonstrateknowledgeoftheroleandenvironmentoffinancialmanagement• Analysefinancialperformanceofanorganisation• Recognisetheroleoflong-terminvestmentdecisionsandlong-termfinancialdecisionsinanorganisation• Demonstrateanunderstandingofthedifferenttoolsavailableinmakingshort-termdecisions


• FinancialManager• FinancialAdministrator• SeniorFinanceController

Course Structure Thecoursecomprisesthefollowingmodules:

Module1:IntroductiontoManagementModule2:IntroductiontoFinancialManagementModule3:LongterminvestmentandfinancialdecisionsModule4:Shortterminvestmentandfinancialdecision







Course Fee R ,576


FINA003FMG-1 Short Course

http://www.iqacademy.ac.za/course/financial-management



BACK TO COURSE

Human Resource Management

www.iqacademy.ac.za


The purpose of this course is to provide students with a solid foundation of and insight into the world of human resource management. Within the modern organisation as context, the course seeks to create a theoretical understanding of underlying human resource management principles and enables the student to demonstrate practical skills in executing functions, such as people management and training and development. Students will understand the inter-relationship between the human resource management function and other related business functions, including the strategic planning aspects of business.

Course Outcomes • Demonstrateadetailedunderstandingofthedifferentenvironmentsthatimpactonsustainabilityandprofitabilityofanorganisation• Demonstrateafundamentalknowledgeofmanagementincludingtheiruseofplanning,organising,leadingandcontroltoreachthe

organisation’sgoals• ThestudentisexpectedtobeabletoidentifythedifferentlabourlegislationinSouthAfrica,explaintherelationshipsbetweenthepartiesinthe

labourrelationssystemandunderstandhowtomanagediversity• Demonstrateknowledgeofeffectiverecruitment,selectionandinductionofnewemployees• Thestudentisexpectedtobeabletounderstandtheperformancemanagementprocess• Describetheimportanceoftraininganddevelopmentofanorganisation’shumanresourcestoincreaseproductivity


• HumanResourceManagement• RecruitmentConsultant• HumanResourcePractitioner• HumanResourceOfficer• Peopleinsupervisoryandmanagementpositionsinallindustries


Module1:IntroductiontoManagementModule2:IndustrialRelationsModule3:PeopleManagementModule4:TrainingandDevelopment







Course Fee R ,576


HUMA009HRM-1 Short Course

http://www.iqacademy.ac.za/course/human-resource-management



BACK TO COURSE

Supervisory Management

www.iqacademy.ac.za


The purpose of this course is to provide students with a solid foundation of and insight into the discipline of supervision. Within the modern organisation as context, the course seeks to create a theoretical understanding of underlying management principles and enables the student to demonstrate practical skills in executing functions, such as people management, leading others and decision making in business. Students will understand the inter-relationship between the management function and other related business functions, including the importance of communication in the business.

Course Outcomes • Demonstratedetailedunderstandingofthedifferentenvironmentsthatimpactonthesustainabilityandprofitabilityofanorganisation• Demonstrateafundamentalknowledgeofmanagementincludingtheiruseofplanning,organising,leadingandcontroltoreachthe

organisation’sgoals• Demonstrateunderstandingofthemanagersroleandcontributiontothesuccessfulimplementationandmanagementofhumanresourcetasks

andactivities• Thestudentisexpectedtobeabletoidentifyanddescribetheroleofleadershipinanorganisation• Communicateeffectivelyinabusinessenvironmentusingtheappropriatetoolsandlanguage


• Supervisors• JuniorManagers• CommunityLeaders


Module1:IntroductiontoManagementModule2:LeadingindecisionmakingModule3:PeopleManagementModule4:Communication







Course Fee R ,576


HUMA002SMG-1 Short Course

http://www.iqacademy.ac.za/course/supervisory-management



BACK TO COURSE

Marketing Management

www.iqacademy.ac.za


The purpose of this course is to provide students with a solid foundation of and insight into the world of marketing management. Within the modern organisation as context, the course seeks to create a theoretical understanding of underlying marketing management principles and enables the student to demonstrate practical skills in executing functions, such as market segmentation, identifying target markets and writing a marketing plan. Students will understand the inter-relationship between the marketing management function and other related business functions, including the strategic planning aspects of business.

Course Outcomes • Definemarketingasabusinessfunctionanddemonstrateunderstandingofimportantmarketingconceptse.g.productfeatures,productrange,productpositioningetc.

• Demonstrateanunderstandingofthecompetitiveenvironment,targetmarket,brand,productandservicepromotions• Insightintothecommunicationprocesswithserviceprovidersandcustomers• Identifyexpertiseandresourceswhichcanbeutilisedtomeetmarketingobjectives• Demonstrateunderstandingofimportanceofteamwork,performancestandardsandorganisationalethicstoachievemarketingobjectives


• AdvertisingManager• AccountManager• CorporateCommunicationsManager• MarketingOfficerorAdministrator


Module1:IntroductiontoManagementModule2:IntroductiontoMarketingModule3:TargetMarketandPromotionsModule4:MarketingCommunicationModule5:MarketingResourcesModule6:MarketingTeam







Course Fee R ,576


MARK003MMG-1 Short Course

http://www.iqacademy.ac.za/course/marketing-management



BACK TO COURSE

Public Relations Management

www.iqacademy.ac.za


The purpose of this course is to provide students with a solid foundation of and insight into the world of public relations management. Within the modern organisation as context, the course seeks to create a theoretical understanding of underlying marketing management principles and enables the student to demonstrate practical skills in executing functions, such as marketing, communication, team work and planning events. Students will understand the inter-relationship between the public relations management function and other related business functions, including the marketing aspects of business.

Course Outcomes • UnderstandthenatureandroleofPublicRelationsinabusinessenvironment• Understandtherelationshipbetweenpublicsectorandmarketing• Understandthedifferentmethodsoforganisationalcommunication• Demonstrateanunderstandingoftheimportanceofteamwork,productivelyandperformancemanagementtoreachtheorganisation’sobjectives


• RelationshipOfficer• CommunicationCoordinator• PublicRelationsManager• MarketingAdministrator


Module1:IntroductiontoManagementModule2:IntroductiontoPublicRelationsModule3:MarketingModule4:PublicRelationsCommunicationModule5:PerformanceManagement







Course Fee R ,576


MARK004PRM-1 Short Course

http://www.iqacademy.ac.za/course/public-relations-management



BACK TO COURSE

Management Information Systems

Purpose of thisCourse

The purpose of this course is to provide students with a solid foundation and insight into the world of Information Systems Management. Within the modern organisation as context, the course seeks to create a theoretical understanding of underlying concepts of Information Systems and the role of Information Systems in an organisation. Students will understand the inter-relationship between the information systems management function and other related business functions, including security, privacy and ethical aspects of business.

Course Outcomes • DemonstrateanunderstandingofthefundamentalconceptsofInformationSystemsandtheroleofInformationSystemsinanorganisation• GaininsightintoInformationTechnologyconcepts• UnderstandtheimportantrolethatBusinessInformationSystemscanplayinachievingorganisationalobjectives• Understandtheprocessofsystemsanalysis,designandimplementation• Demonstrateunderstandingoftheimportanceofsecurity,privacyandethicsinInformationSystems


• ITConsultant• ITSupportServices• Supervisors• Managers• Telecommunication• Consultancy


Module1:IntroductiontoInformationSystemsModule2:InformationTechnologyModule3:BusinessInformationSystemsModule4:SystemsDevelopmentModule5:InformationSystemSecurity







Course Fee R ,576


ICT001MIS-1 Short Course

www.iqacademy.ac.za

http://www.iqacademy.ac.za/course/management-information-systems



BACK TO COURSE

Leading Others

www.iqacademy.ac.za


The purpose of this course is to provide students with a solid foundation of and insight into the world of People Management. Within the modern organisation as context, the course seeks to create a theoretical understanding of underlying concepts of leadership and management. Students will understand the inter-relationship between the management function and other related business functions, leading others and decision making.

Course Outcomes • Theconceptoflifeskillsisdiscussedandexplained• Theimportanceofcommunicationandtheelementsassociatedtherewithareexplainedandastudents’owncommunicationskillsareevaluated• Theconceptsofproblemsolving,decisionmakingandconflictaredescribedandpracticallyapplied• Thenatureofleadershipisdefinedandexplainedandvariousleadershiptraitsareconsideredanddescribedtocreateabetterunderstandingof

thisdifficultconcept• Themanagementofgroupsanddiversityisdiscussedandtheconceptsareexplained• Themeasurementofperformanceanditsrelationtotheserviceprofitchainarediscussedandexplained


• GeneralManagement• Supervisors• Managers• TeamLeaders• JuniorManager• SeniorManager


Module1:IntroductiontoManagementModule2:SelfAwarenessModule3:LeadinginDecisionMakingModule4:LeadingOthers







Course Fee R ,576


MANA015LDS-1 Short Course

http://www.iqacademy.ac.za/course/leading-others



BACK TO COURSE

Public Administration

www.iqacademy.ac.za


The purpose of this course is to provide students with a solid foundation of and insight into the field of public administration. Within public sector context, the course seeks to create a theoretical understanding of underlying concepts of public administration and the role of effective public administration in government. Students will understand the inter-relationship between public administration function and other related functions, including financial management and ethical aspects of government.

Course Outcomes • Understandandapplypublicsectorprinciples,policiesandethicstoownpublicsectorworkcontext• UnderstandadministrativeprinciplesandtheroleofSouthAfricanlegislationinpublicadministration• Gaininsightintotheorganisationalstructureofapublicsectordepartmentwithspecificreferencetothelevelsofauthorityandprotocolsrelating

totheresolutionofproblems• Understandingtheapplicationofsoundcommunicationprinciplesandgoodcustomerservicetoachievepublicsectorobjectives• Demonstrateknowledgeandinsightintotheroleofsupplychainmanagementinthepublicsectorenvironment


• ClericalorSupervisororManagementpositionsinLocalGovernment,ProvincialorNationalGovernment• AdministrativeClerk• FinanceClerk


Module1:IntroductiontoPublicAdministrationModule2:PublicAdministrativePrinciplesModule3:PublicFinancialManagementLegislationModule4:PublicSectorDepartmentStructuresModule5:PublicSectorCustomerServiceandCommunicationModule6:PublicFinancialManagementModule7:SupplyChainManagementinthePublicSector







Course Fee R ,576


MANA013PAD-1 Short Course

http://www.iqacademy.ac.za/course/public-administration



BACK TO COURSE

Supply Chain Management

www.iqacademy.ac.za


The purpose of this course is to provide students with a solid foundation of and insight into the discipline of supply chain management. Within the modern organisation as context, the course seeks to create a theoretical understanding of underlying concepts of supply chain management and the role of supply chain management in an organisation. Students will understand the inter-relationship between supply chain management function and other related business functions, including logistics and inventory including logistics and inventory management.

Course Outcomes • UnderstandSupplyChainManagementandProcurement• Demonstrateanunderstandingofthekeyconcepts,elements,influencesandphilosophyofSupplyChainManagement• Demonstrateafundamentalknowledgeoflogisticalsystemsanalysisandtheestablishmentofacompetitivesupplychaininfrastructure• DemonstrateinsightintoessentialmethodsofStrategicSourcinginthecontextofSupplyChainManagement• Understandhowtomanagerelationshipsbetweensupplychainpartners• Demonstrateafundamentalknowledgeofinventorymanagement


• PurchasingandInventoryManagement• LogisticsManager• WarehouseManagement• Receivingandshipping


Module1:SupplyChainManagementandProcurementModule2:IntroductiontoSupplyChainManagementModule3:LogisticSystemsModule4:StrategicSourcingModule5:RelationshipwithSupplyChainPartnersModule6:IntroductiontoInventoryManagement







Course Fee R ,576


MANA014SCM-1 Short Course

http://www.iqacademy.ac.za/course/supply-chain-management



BACK TO COURSE

Risk Management

www.iqacademy.ac.za


The ability of an organisation to identify and manage Risk in the internal and external environment is a key competency for business success. The purpose of this course is to provide students with a solid foundation of and insight into the risk management function. Within the modern organisation as context, the course seeks to create a theoretical understanding of underlying concepts of risk and the role of risk identification and management in an organisation. Students will understand the inter-relationship between risk management function and other related business functions.

Course Outcomes • Understandingtheroleofbusinessstrategyinthestrategicmanagementprocessofasmallbusinessunit• Appreciatehowethicsimpactondecisionmakinginthebusinessenvironment• Identifyimportantbusinesslegislationandtheimpactofsuchlegislationonabusinessandriskmanagementwithinabusiness• Analysetheriskexposureofabusinessinordertomanagetheriskidentifiedinsuchawaythatthebusinessliabilityandfinanciallossesare

minimised


• Supervisors• Managersofasmalltomediumbusiness• GeneralBusinessRiskManager• ComplianceOfficer• ManagerRiskandCompliance• JuniorComplianceOfficer• ComplianceManager• RiskManager• LegalRiskOfficer


Module1: StatisticsinBusinessModule2: BusinessLegislationandComplianceModule3: OrganisationalEthicsModule4: TheEmployeeModule5: RiskManagementProcessesModule6: ManagePeople-relatedRiskModule7: ManageLegalRiskModule8: ManageRiskModule : ManageHIV/AIDSRiskModule10: EmployeeLegislationModule11: BasicBusinessPrinciplesModule12:OfficeSafetyandOperationsModule13:ManageProjectRisk







Course Fee R ,576


MANA010RMG-1 Short Course

http://www.iqacademy.ac.za/course/risk-management



BACK TO COURSE

Business Management

www.iqacademy.ac.za


The purpose of this course is to provide students with a solid foundation of and insight into the broad subject area of business management. Within the modern organisation as context, the course seeks to create a theoretical understanding of underlying concepts of business management and the role of business management in an organisation. Students will understand the inter-relationship between business management function and other related business functions, including operations, human resource management, marketing and financial aspects of business.

Course Outcomes • Understandthenatureofmanagementandtheimpactofthechangingenvironmentonmanagement• Demonstrateanunderstandingoftherolesthatmanagersplayintheorganisation• Understandoperationsmanagementasacorefunctioninanorganisation• Understandthemanagementofhumanresourcesinanorganisation• Definemarketingasabusinessfunctionanddemonstrateunderstandingofimportantmarketingconceptse.g.productfeatures,productrange,

productpositioningetc.• Understandtheroleoffinancialmanagementinanorganisationandwhyitsimportant


• BusinessUnitManager• JuniorManager• Supervisors• Smallbusinessowner


Module1:IntroductiontoManagementModule2:TheRoleofManagersModule3:OperationsManagementModule4:HumanResourceManagementModule5:MarketingManagementModule6:FinancialManagement







Course Fee R ,576


MANA011BMG-1 Short Course

http://www.iqacademy.ac.za/course/business-management



BACK TO COURSE

Office Administration


The purpose of this course is to provide students with a solid foundation of and insight into key office administration functions and management Within the modern organisation as context, the course seeks to create a theoretical understanding of underlying concepts of office administration and the role of effective and efficient office administration. Students will understand the inter-relationship between office administration and management functions and other related business activities.

Course Outcomes • Studentswillgainknowledgeoftheproceduresforstockandfixedassetcontrol• Demonstrateunderstandingofefficientlyorderinganddistributingstationery• Understandhowtodevelopadministrativesystems,controlandkeepallinformationrequiredbytheorganisationuptodateandensurethe

confidentialityofinformation• Thestudentmustunderstandhowtopresentinformationthatisregularlyrequired,aswellasspecificinformationthatisrequired• Describehowtoliaisewithcustomersandhandlecustomercomplaints• Manageserviceproviderstothebusiness• Understandtheprocesstofollowwhenplanningmeetingsandmakingtravelarrangements• Beawareofhowfraudcanbepresentinanofficeenvironmentandassistinginitscontrol• Demonstrateknowledgeofhowtocommunicateeffectivelyinabusinessenvironment


• OfficeAssistance• OfficeAdministrator• Receptionist• OfficeManager• PersonalAssistant

Course Structure

Thiscoursecomprisesthefollowingmodules:

Module1:IntroductiontoManagementModule2:OfficeAdministrationModule3:ManagingServiceProvidersandCustomersModule4:FinancialAdministrationModule5:Communication







Course Fee R ,576


www.iqacademy.ac.za

MANA012OAD-1 Short Course

http://www.iqacademy.ac.za/course/office-administration



BACK TO COURSE

Call Centre Management

www.iqacademy.ac.za


The purpose of this course is to provide students with a solid foundation and insight into the world of call centres. Within the modern organisation as context, the course seeks to create a theoretical and practical understanding of underlying concepts of contact centre operations and the role of contact centres in the managing of customer relations in an organisation. Students will understand the inter-relationship between contact centres and other related business functions.

Course Outcomes • Identifycontactcentrecustomersandtheirvariousneeds• Respondtoandservicecustomerswithfactualandaccurateinformation• Gatherandprocessdataspecificallyrelatedtocontactcentres• Operateasateammemberinadiverseworkingenvironment• Performtotherequiredstandardsandrequirements• Implementandarticulateoperationalactivitiesinacontactcentre• Manageadministrativerecordsinacontactcentre• Developadministrativeprocedures


• ContactCentreAgent/Consultant• ContactCentreSupervisor• ContactCentreManagement• ContactCentreCoach• CustomerServiceRepresentative• CustomerCareConsultant• DirectSelling• Telemarketing• QualityAssuranceClerkorSupervisor


Module1: ServiceLevelAgreements Module8: InboundContactCentreModule2: SalesTechniques Module : ContactCentreCultureModule3: CustomerService Module10: ManageCustomerComplaintsModule4: DataRecording Module11: TeamworkModule5: CustomerRequestsandQueries Module12: OutboundContactCentreModule6: PerformanceStandards Module13: Product nowledgeModule7: ContactCentreEnvironment Module14: ProblemSolvingTechniques







Course Fee R ,576


MANA007CCM-1 Short Course

http://www.iqacademy.ac.za/course/call-centre-management



BACK TO COURSE

Tourism and Hospitality Management

www.iqacademy.ac.za


The purpose of this course is to provide students with a solid foundation of and insight into the tourism and hospitality phenomenon in South Africa. Within the modern organisation as context, the course seeks to create a theoretical and practical understanding of underlying concepts of tourism and hospitality management.

Course Outcomes • Understandthenatureofmanagementandtheimpactofthechangingenvironmentonmanagement• Demonstrateanunderstandingofthefundamentaltravelindustryconcepts• Understandtheimportanceofhavingcultural,historyandgeographicaldestinationsknowledge• Gaininsightintotraveldocumentationandairtravel• Gaininsightintothehospitalityindustryingeneral• Demonstrateanunderstandingofthefunctionofthereceptionistinthehospitalityindustry


• GroupReservationsManager• FrontOfficeManager• HotelAdministrator• FlightAttendant• TravelAgent• RoomAttendant• GroupTravelConsultant• HousekeepingorSupervisorystaff


Module1:IntroductiontoManagementModule2:TravelIndustryModule3:TravelDestinationsModule4:TravelDocumentsModule5:HospitalityIndustryModule6:Reception







Course Fee R ,576


MANA008THM-1 Short Course

http://www.iqacademy.ac.za/course/tourism-and-hospitality-management



BACK TO COURSE

Project Management

www.iqacademy.ac.za


The purpose of this course is to provide students with a solid foundation and insight about the applied discipline of project management. Within the modern organisation as context, the course seeks to create a theoretical and practical understanding of underlying concepts of project management and the role of projects in an organisation. Students will understand the inter-relationship between the project management function and key business considerations such as time, quality and costs.

Course Outcomes • Demonstrateafundamentalknowledgeofimportantprojectmanagementterminology• Thestudentisexpectedtobeabletoapplyalltheelementsoftheprojectinitiationphasetoaprovidedcasestudy• Demonstrateanunderstandingoftheprojectplanningphase• Demonstrateknowledgeofimplementing,monitoring,controllingandclose-outphasesoftheprojectlifecycle


• ProjectManager• ProjectTeamMember• ProjectSponsors• ProjectAdministrator


Module1:IntroductiontoManagementModule2:IntroductiontoProjectManagementModule3:ProjectInitiationandPlanningModule4:ProjectImplementationandClosure







Course Fee R ,576


MANA009PMG-1 Short Course

http://www.iqacademy.ac.za/course/project-management