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PUBL
ICA
TIO
NS
MA
IL A
GRE
EMEN
T #4
0934
510
www.efmabc.com
Covering all aspects of educational facilities and operations.
TalkSpring 2018
B.C. government accelerates seismic upgrades in schools
New K-7 school opens in downtown Vancouver
Preventative maintenance for audio systems
2018 EFMA Conference and Trade Show comes to Penticton June 4-8, 2018
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4 Ops Talk • Spring 2018
Published by: DEL Communications Inc. Suite 300, 6 Roslyn Road Winnipeg, Manitoba R3L 0G5 www.delcommunications.com
President David Langstaff
Publisher Jason Stefanik
Managing editor Shayna Wiwierski [email protected]
Contributing writers Mel Hoffart | Andre Leblanc Chuck Morris | James Wright
Advertising Sales Manager Dayna Oulion Toll Free: 1.866.424.6398
Advertising Sales Gary Barrington | Jennifer Hebert Dan Roberts | Gary Seamans
Production services provided by: S.G. Bennett Marketing Services www.sgbennett.com
Art Director Kathy Cable
Layout & Design Dana Jensen
Advertising Art
Dave Bamburak
© Copyright 2018. EFMA. All rights reserved. The contents of this publication may not be reproduced by any means, in whole or in part, without the prior written consent of the publisher.
While every effort has been made to ensure the accuracy of the information contained herein and the reliability of the source, the publisher in no way guarantees nor warrants the information and is not responsible for errors, omissions or statements made by advertisers. Opinions and recommendations made by contributors or advertisers are not necessarily those of the publisher, its directors, officers or employees.
Publications mail agreement #40934510
Return undeliverable
Canadian addresses to:
DEL Communications Inc.
Suite 300, 6 Roslyn Road
Winnipeg, MB R3L 0G5
Email: [email protected]
PRINTED IN CANADA 03/18
In t
his
issu
e
ON THE COVER: A number of districts have added portable
(or modular) classrooms because of the increasing numbers of
students. These were installed in the Kootenays a couple years ago.
The newer portable classrooms are far superior to the old leaky
units of a number of years ago.
Message from the executive director of EFMA, Glenn Miller ......................10
Message from the president of EFMA, Steve Smoroden ...............................12
Message from the Minister of Education, Rob Fleming ................................14
No place like home: EFMA member profile on Nino Maletta .......................16
Little school in the big city: Vancouver¹s newest urban school....................18
B.C. Government accelerating seismic upgrades ...........................................20
Thoughts on: Should I, or shouldn’t I? .............................................................22
2018 EFMA Conference and Trade Show program ........................................23
2018 EFMA Conference and Trade Show registration form ..........................28
2018 EFMA Conference and Trade Show Partners Program registration ...29
2018 EFMA Conference and Trade Show 22nd Annual Golf Tournament .30
2018 EFMA Conference and Trade Show accommodations .........................31
2018 EFMA Conference and Trade Show sponsorship opportunities .........34
2018 EFMA Conference and Trade Show sponsorship application .............35
Energy efficiency resources for British Columbia schools ............................38
Condensation: Leak posers on a winter day ...................................................40
The lowest price isn’t always the lowest price ...............................................44
The way I see it! Are you reliable? ...................................................................45
Preventative maintenance for audio systems .................................................46
Are your students hearing you? The importance of acoustic treatment
in K-12 schools ....................................................................................................50
MAGNA3 pumps aid in optimization of a multi-building retrofit project
in Coquitlam .......................................................................................................56
Make your schools safer and more efficient for the 21st century .................58
Addressing limited classroom spaces with portable classroom
relocations ...........................................................................................................60
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MESSAGE FROM THE EXECUTIVE DIRECTOR
Glenn Miller
Ah yes, spring in Penticton. What a lovely thought as we work
through some long dark winter days here in British Columbia.
While the images of sunshine, lakes, and fermented grapes
come to mind, I’m really talking about the Educational Facility
Managers’ Association of British Columbia (EFMA) conference.
The EFMA conference committee is working hard as we speak to put together
another full program from June 4, 2018 to June 8, 2018 (inclusive) that starts
off with two days of professional development and leads into three days of
concurrent sessions and discussions, ministry presentations, and our annual
general meeting. Early registration numbers of exhibitors indicate that there
will be a full complement of exhibitors there throughout the day, and evening
programs to show and demonstrate a wide range of products and services
used in facility maintenance.
It is a well-known fact that good supervisors and managers are taught to be,
not born to be. I cannot overstate the importance of professional development
in our workforce today. When I started working in facility management many
moons ago, I never realized that I would feel that I was a human resources
manager, a health and safety officer, a counsellor, and a tradesman all in one.
The reality today, in my opinion, is that any person who now aspires to be in-
volved in facility management, whether it be education, health, construction,
or other areas, must have the desire, knowledge, and support to be successful
in such an ever-changing work and learning environment. EFMA has made
professional development a commitment through the association’s strategic
plan to continue to provide support to members by providing progressive and
relevant courses and programs.
In the past year, I have had several requests to clarify what the criteria is to
become a member of EFMA. Some people believe that it is for facility manag-
ers in the K-12 sector only, but that is not the case. I promised I would clarify
for those who asked.
“Any person employed by a school district, university, regional college, pa-
rochial school, or a private school within British Columbia who, is directly
responsible for the management or operation of one or more departments or
divisions within facilities, may become an active member”.
If you need any further information, please feel free to contact me at
Have a wonderful spring!
See you in Penticton. n
10 Ops Talk • Spring 2018
Your Schools,
MESSAGE FROM THE PRESIDENT OF EFMA
Steve Smoroden
Greetings everyone, it’s spring again and I am sure we
are all planning for the upcoming summer list of proj-
ects. Many of us have roofing, flooring, HVAC, and
summer cleanup projects. The list goes on and on and
we never run out of projects that need to be accom-
plished during the summer period.
The same planning and strategizing takes place with the EFMA ex-
ecutive. From planning the program and venues for the 54th annual
conference and trade show, to the behind-the-scenes work with the
ministry, from the shared services, capital advisory, school protection,
and capital asset committees. We have representation on these com-
mittees and more, and are often asked to share our opinion and exper-
tise in helping to guide the future for our districts’ facilities.
We also have our zones with our zone chairs putting on great profes-
sional development within each region of the province.
I want to thank all the members who volunteer their time and energy
to participate in a meaningful way on committees and as zone rep-
resentatives. As you can see, there are many opportunities to serve
within the association to add your expertise to help mould the future
of facilities in the K-12 sector. I would encourage you talk with these
volunteers and/or the executive team to see where you might be able
to get involved.
Next I want to thank an amazing group of EFMA directors who once
again take time out of their busy schedule to do the work that needs to
be done to ensure we have a thriving and robust association which tru-
ly does have an impact in the B.C. K-12 sector. They put in many extra
hours to ensure the business of the association runs smoothly. I would
also like to thank Glenn Miller, our executive director, for stepping in
and helping us revise our constitution and bylaws and reviewing the
strategic plan. And of course I would like to offer a special thank you to
Molly Shipowich, our executive secretary. Molly, you keep us on track
and on time, and you make all of us look good. Thank you very much!
Lastly, a big thank you to all the association members for the giving
me the opportunity to serve once again as president of this great as-
sociation. It is truly a wonderful experience because of the great team
working alongside me. I consider all of you my dear friends. n
12 Ops Talk • Spring 2018
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MESSAGE FROM THEMINISTER OF EDUCATION
Rob Fleming
Spring has finally arrived in beautiful British Columbia and our
2017/2018 school year is in full swing with an abundance of exciting
capital projects underway in a large number of districts across the
province.
We are continuing to make life better for students, parents, and staff,
and we have made tremendous headway since July 2017 when I was sworn in
as minister of education. I am committed to maintaining the fast pace of invest-
ments in B.C.’s education system as we work to restore funding in key areas.
February was an important month for all of us. The Throne Speech and Budget
2018 outlined a clear path to making life more affordable for British Columbians.
The government made historic investments in housing and childcare, while
news of additional funding for education was also celebrated.
Budget 2018 will provide an extra $409 million in Ministry of Education operat-
ing funding over three years, bringing the total to nearly $6.4 billion by 2020/21.
Our capital budget is also receiving a boost of $100 million, to $1.8 billion. Over
the next three years, these funds will be used to replace aging schools, add ad-
ditional spaces in growing communities, and fast-track seismic upgrades.
Budget 2018 also announced government’s new Playground Equipment Pro-
gram, which has an annual budget of $5 million. This relieves pressure on parent
advisory councils, previously forced to fundraise for upgrades at their respective
schools. Full program details will be released soon.
Additional classrooms for growing districts were also part of the Budget, which
includes $100 million, part of a dedicated Enrolment Growth Program, meaning
we can take important steps toward reducing the need for portables at schools
around the province.
Budget 2018 also included an investment of $50 million this fiscal year in sup-
port of the revitalization and preservation of Indigenous languages. Indigenous
learning is at the forefront of our ministry as a result of the findings from the
Truth and Reconciliation Commission, and we are proud to see the emergence
and growth of a variety of programs in every corner of the province.
I would like to thank all the members of the Educational Facility Managers’ As-
sociation of B.C. for your efforts as we move forward to meet our government’s
goals and objectives, and for your hard work and dedication to our schools. Your
efforts do not go unnoticed and we all play a role in working to make life better
in B.C. n
14 Ops Talk • Spring 2018
16 Ops Talk • Spring 2018
No place like home
EFMA member profile on Nino Maletta
By Shayna WiWierSki
MEMBER PROFILE
Aside from a brief time
studying at BCIT, Nino
Maletta has lived in
Prince George his en-
tire life.
As the general manager of capital proj-
ects at SD #57 in Prince George, B.C., he
has had a long career in the school divi-
sion. After graduating from high school,
he got his fourth-class power engineer
certificate at the College of New Cale-
donia, and then headed south to BCIT to
take the Building Technology Program.
After that, he came back to Prince
George where he worked for a couple
different general contractors from 1984
to 1991, before starting at SD #57 on
January 2, 1992.
Maletta’s first position with the district
was the manager of Area B for building
maintenance, which lasted from 1992
to 1995. That same year, he became the
general manager of the facility services
department, a job he held until last year.
“We went through a reorganization
[last year],” says Maletta. “We received
a new $40 million replacement high
school and the last time I looked after
a project of that size we had someone
come in and oversee the department.
We now have a new general manager
of operations and I focus on the capital
projects and renovations.”
In his position as the general manag-
er of capital projects, the 58-year-old
looks after the renovation work in the
school district, as well as all new con-
struction and anything that goes into
the building. His vision for the depart-
ment is customer focused and likes to
recognize when work is done well.
“One of my philosophies is to make
sure to do the job once and do it right.
Before there was an attitude of a tem-
porary fix it up, but ever since I took
over we have followed that premise,”
says Maletta, adding that he has built
trust with his staff by listening to their
concerns.
A feather in his cap was a project he
did a couple years ago, the Duchess
Park Secondary School, which was
the first school in the province to
get awarded LEED Gold status. The
school also received the Canadian De-
sign Build Institute’s Award of Excel-
lence for design-build in 2011.
Although there’s been many highs
in his career, it has also come with a
set of challenges since he has had to
face a number of budget cuts over the
years. The school district has reduced
the number of open facilities, which
means that Maletta has to be as effi-
cient as possible with capital dollars
to replace equipment to ensure they
can operate the buildings. He says
that the greatest pressure he has is
delivering services over and above
the routine daily maintenance. If he
ever has a question he can’t answer
though, he knows to turn to EFMA
B.C. for the answer.
Originally joining the association in
1992, Maletta has found that EFMA
has been a great resource for help.
“You can phone someone else and
they have dealt with your problem or
give you advice and point you in the
right direction when it comes to con-
sultants or anything to do with build-
ings,” says Maletta, who became a
member when he got his first position
with the school district. “Members are
helpful when you have a question and
you don’t know who to turn to.”
Aside from his time on the job, Maletta
enjoys going to the gym and doing ren-
ovations around the house. He is also
married and has two adult children,
one who is becoming a lawyer and the
other who works as a radiation thera-
pist at a cancer clinic. Although he’s
spent practically all his life in Prince
George, it doesn’t look like Maletta
plans on moving anytime soon.
“You get all four seasons here and it’s
a really good place to raise a family.” n
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18 Ops Talk • Spring 2018
Amidst the towering high-
rise condos and the
stop-and-start traffic of
the streets of downtown
Vancouver, elementary-
aged children are getting an education.
Located on Expo Boulevard near the
International Village in the northeast
False Creek neighbourhood of down-
town, Crosstown Elementary School
is the newest urban elementary school
built by the Vancouver School Board
and accommodates 510 students from
Kindergarten to Grade 7.
“Over the last 10 years, the Vancouver
downtown and west end has seen an
increase in the number of families living
in the area with school-age children,”
says James Meschino, director of fa-
cilities at the Vancouver School Board
(VSB). “The first indication of this trend
was following the completion of Elsie
Roy Elementary School in 2004.”
Meschino says when the Yaletown el-
ementary school opened to students liv-
ing in that downtown neighbourhood in
2004, it was already over capacity. An
addition was immediately added to the
new school, but it was not enough to
meet the growing demand. While much
of the attention is given to new mega
schools in bursting areas such as Burn-
aby, Richmond, and Surrey, downtown
Vancouver has a need as well.
“Working with the city of Vancouver,
the VSB has identified school sites
where there is a forecasted need based
on demographic growth trends or large
development rezoning,” says Meschino.
He says that in addition to the Elsie
Roy school site, the VSB negotiated the
properties at the Crosstown Elementary
site through rezoning sought by Hender-
son Development (Canada) Ltd., as well
as an additional site for future growth in
Coal Harbour, the result of another de-
velopment rezoning.
The City of Vancouver donated the land
as part of the community amenity con-
tribution made by the developer for ad-
ditional residential density as part of
land rezoning. The $19.7 million project
was built with $15.4 million provided by
the provincial government and the re-
maining $4.3 million from the VSB.
Vancouver’s newest urban school By Tammy SchuSTer
Little school in the big city
Rendering of the Crosstown Elementary School, downtown Vancouver’s newest urban elementary school. PhOTO COURTESy Of ThE VANCOUVER SChOOL BOARd.
Educational Facility Managers’ Association of B.C. | www.efmabc.com 19
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Designed by Francl Architecture in
Vancouver, the 47,350-square-foot
school features modern, collaborative,
and open learning spaces including 22
classrooms, full-sized gymnasium, and
daycare, as well as outdoor learning
spaces on the rooftop playground and
patio areas. The general contractor for
this project was ITC Construction, also
from Vancouver.
The school is designed to LEED Gold
standards, and is linked to the South
East False Creek Neighbourhood Ener-
gy Utility. It uses waste thermal energy
captured from sewage to provide space
heating and hot water for the building.
This recycled energy eliminates more
that 60 per cent of the greenhouse gas-
ses associated with heating the prem-
ises.
With the footprint for the school already
defined by the surrounding residential
towers, park, and roadway, the four-sto-
rey building was designed to cantilever
over the park. This design solution was
created to respect distance between
the upper floors of the school and the
residential balconies of the residential
tower.
But, Meschino says the biggest chal-
lenge in constructing the school was
building on top of an existing under-
ground parkade used by the residential
condo-dwellers. The parkade needed to
be strengthened to withstand the struc-
ture being built above it and this in-
cluded adding additional columns, slab
bands and other reinforcing. The VSB
also had to work with the residents of
the condo tower, having them park their
cars across the street in a designated
surface parking lot until construction
could be completed.
Another challenge was securing approv-
als for the school overhang into the park
— a challenge due to building bylaw set-
back requirements. The next challenge
was coordinating all the desired program
requirements of a school to work within a
very constrained site volume.
Located across from Rogers Arena, stu-
dents utilize neighbouring Andy Liv-
ingstone Park for recess and physical
education activities. Through a partner-
ship with the Vancouver Park Board, the
school has shared-used access to the
park, reserving the artificial-turf field for
daily school use. Construction of a new
school playground at the park is also in
the works.
In partnership with the City of Vancou-
ver, the VSB has plans to construct an
additional community multipurpose
room shared with the school.
While the idea of urban schools in down-
town Vancouver may still seem uncon-
ventional, Meschino says the biggest
factor for having an urban school as
part of the downtown landscape is to
accommodate those in the community.
“Most importantly, it offers a school to
residents of the West End, downtown,
Yaletown, Crosstown, Gastown, and
Chinatown communities.” n
20 Ops Talk • Spring 2018
It has been an exciting year so far
for K-12 students, teachers, and
support staff in British Columbia
under our new government. We
have an amazing education sys-
tem in our province, and we are working
hard to make it even better.
Budget 2018 is further evidence that our
government is making a real investment
in our future – and our children.
It provides nearly $1.8 billion over three
years to replace aging schools, add more
spaces in growing communities, and to
accelerate seismic upgrades.
This is an historic investment after years
of underfunding.
At the Ministry of Education, a major fo-
cus has been placed on accelerating the
Province’s Seismic Mitigation Program
with a goal of giving parents the comfort
of knowing they are sending their chil-
dren to a seismically safe school. Students
deserve to learn in the best educational
setting possible to support their success.
If a major earthquake hits, we need to
be prepared. The current state of many
schools in our province is unacceptable.
That is why government is making in-
vestments that make life better for British
Columbians – that includes investments
in students and schools throughout the
province.
In July 2017, when the new government
was sworn in, only 165 schools in the
Seismic Mitigation Program had their
upgrades completed. We’re making seis-
mic upgrades a priority, and our goal is to
approve 50 seismic mitigation projects in
government’s first 18 months.
So far, government has announced fund-
ing of nearly $200 million for seismic up-
grades or replacements at 13 high-risk
schools in communities across B.C. – from
Coquitlam to Victoria, from Delta to Ma-
ple Ridge.
These investments, and many more to
come, will go a long way to improve stu-
dent safety in the event of a large earth-
quake.
There is also a need to invest all of the
capital dollars that are available to the
ministry, something that under previous
governments was not done efficiently
enough. Since 2012/13, the ministry has
underspent its capital budget by an aver-
age of 16 per cent annually. That is money
that could have been spent on schools to
better support students and keep them
safe. We will do better. Moving forward,
the ministry intends to improve the ap-
proval process to ensure funding allo-
cated in the capital budget is fully spent
on much-needed school construction and
seismic upgrades.
In addition to spending more efficiently,
upgrading or replacing high-risk schools
is not just about investment dollars. We
are working with municipalities and
school boards to speed up the process
from green-light to ground-breaking and
make sure everyone is pulling in the
same direction. This will allow us to get
students into safe schools as soon as pos-
sible.
All of this is to ensure that government is
giving B.C. students the best opportunity
to succeed – and to make our good educa-
tion system a great one. n
B.C. Government accelerating seismic upgrades
Minister Rob Fleming announced $7.9 million for seismic upgrades and a four-classroom addition at Keating Elementary School in Central Saanich.
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22 Ops Talk • Spring 2018
We have many instances in
our lives where a decision
could be made that will im-
prove your life. It happens
frequently from small, nearly
mundane choices all the way up to career
choices that will have an impact. It’s hap-
pened to you. It has happened to me as
well. What will you do?
Years ago I hired a plumber in Vancouver
and he chose to move to the district I was
working in. That was a big move for a re-
cently married young guy. His destination
was the northwest corner of our province.
I chose right as it turned out, for he was a
great person to have on staff. As a couple
of years went by I could detect he wanted
more and we had a few chats about his
goals and what he wanted to do. This
young man made a move that kept him
in the region so he did not have to sell his
newly built home. He became a regional
manager for WSI, a company that main-
tained all government buildings in the
northwest. Last I heard he was doing very
well. He made a choice that affected his
and his new wife, and he succeeded.
I had an electrician working for me in the
same district who was an awesome per-
son and very knowledgeable in his trade.
He had taken, on his own volition, a one-
year leave and attended SAIT in Alberta
to learn DDC. He learned well. Under the
toulage of the local Delta Controls con-
tractor while still working for us, he be-
came our go-to guy for all HVAC control
work on DDC.
During this time frame I had an opportu-
nity to decide if my wife and I should pull
up stakes, sell the house and move to an-
other district after receiving a call to apply
for an upcoming vacancy. We did go, end-
ing up on Vancouver Island. Who should I
run into one day in Comox? My electrician
from the northwest! He became an em-
Should I, or Shouldn’t I?By chuck morriS
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ployee of mine and worked for two years
before another opportunity arose for him.
After five years in Comox I again received
a call that turned out to be very worth-
while. I ended up taking a four-year ab-
sence from my school district duties and
immersed myself in the modular building
industry, initially to build a better modular
classroom. My fourth year doing this saw
me touring northern B.C. and southern
Yukon doing business development for a
modular company out of Kelowna.
One day in the north, while visiting school
districts and First Nation peoples, I pulled
into Dease Lake and booked a room at the
Northern Motel. I heard laughing and loud
talking as I walked down the hall. Recog-
nizing the voice and that familiar laugh-
ter, I knocked on the door. My electrician
from northern B.C., and more recently
from Comox, opened it up. We had a great
visit and it turned out he was headed to
Telegraph Creek the next morning (I was
as well). After Telegraph, he was going to
Atlin. It turned out he was now working
for the same WSI mentioned above and
Nick was still the manager there.
Each move he made improved his life and
allowed greater financial rewards too.
I was once given some advice that if you
do not want to become stale you need to
look at a four-to-six-year period of time,
and when opportunity becomes avail-
able, think about taking it. The reason is
you expose yourself to further challenges
and experiences, all the while making you
more marketable and building a level of
confidence in you that you may not have
had in the past. Think about it. Should I,
or shouldn’t I? n
Educational Facility Managers’ Association of B.C. | www.efmabc.com 23
MONDAY, JUNE 4th Professional development (two days) Pre-registration is required for professional sessions
8:00 a.m. – 3:00 p.m. A. Leadership Development Program
Instructor: Bob Johnstone, Johnstone & Associates, Education and Management Consulting Services
The Education Facilities Managers’ Association’s Leadership Development Program was designed to
assist supervisors of operations meet the changing challenges of their positions. Through the four-part
program, participants have been developing greater self-awareness, improving their ability to manage
themselves, and enhancing their capacity to lead others towards high performance in changing times.
The final session in June will focus on: understanding change, responding effectively to change, and
leading organizations in changing times.
Professional development (one day)
8:00 a.m. – 3:00 p.m. B. Hazardous Material Management – Asbestos and Other
Instructors: Special Guest, WorkSafeBC
Vanessa McNeil, Pinchin Ltd.
Emma Gibson, Corporate Health and Safety Manager, Enviro-Vac
Feeling a bit overwhelmed by the complexities of managing asbestos and other hazardous materials in
your buildings? Does it feel like you are never fully understanding the complexities of the requirements,
pricing, and procedures? Do you often wonder: are they qualified? How do I know? Can that possibly
be right? The legislation changed again? This session is for you! Come listen as a panel of experienced
guests share their expertise on how to overcome the challenges that we face as building managers
and health and safety practitioners. This panel of experts will discuss this hot topic through the lens of
the regulator, the consultant, and the contractor. Join us for questions with the panel and take home
some useful tools! This session is sure to be engaging, informative and will provide answers to those
frequently wondered questions.
2018 CONFERENCE PROGRAMPenticton Trade & Convention Centre
June 4 – June 8, 2018
“INSPIRING the huNGRy SPIRIt – StayING ReSILIeNt”
Corporate Sponsor: Ossicle SoundField Solutions BC hydro
24 Ops Talk • Spring 2018
8:45 a.m. – 4:00 p.m. C. Managing in a Unionized Environment
Instructors: Debbie Craig, Director LR, BCPSEA
Leanne Bowes, Senior Labour Relations Specialist
This sessions will provide attendees with information essential to effectively address incidents of
employee misconduct in a manner that appropriately corrects behaviours to ensure a productive and
respectful workplace. The session will include a review of:
• Fundamental management rights and how collective agreements impact on those rights.
• The role and responsibility that employers and unions have in our workplace;
• The difference between non-culpable and culpable employee behaviours;
• How to conduct a fair and effective investigation process;
• The key legal principles and best practices that guide this work;
• The arbitral tests associated with determining misconduct; and,
• A review of the legally sound and effective means for correcting employee misconduct.
TUESDAY, JUNE 5th Professional development
8:00 a.m. – 11:30 p.m. A. Leadership Development Program (con’t)
8:30 a.m. – 3:30 p.m. D. Develop Effective Solutions with Ergonomics/Human Factors
Instructors: Jennifer Colman, Risk Analysis Unit at WorkSafeBC
Gina Vahlas, Risk Analysis Unit at WorkSafeBC
This highly interactive workshop will walk you through ergonomics/human factors principles, as well
as a process that provides you with an understanding of how workplace factors influence decision
making and actions in the context of the work that is being performed. We will analyze incidents
related to your workplace and discuss effective recommendations that can pave the path towards
sustainable, preventative solutions. These solutions will enable workers to perform at their optimum,
leading to improvements in quality and productivity, as well as health and safety. Participants will be
provided with materials to help them follow this process in their workplace
2:00 p.m. – 7:00 p.m. Registration - Members and Exhibitors – South Lobby
12:30 p.m. – 4:00 p.m. EFMA 22nd Annual Nine-Hole Golf Tournament – Penticton Golf & Country Club Hole Sponsored by: Iredale Architecture
2:00 p.m. – 7:00 p.m. Exhibitors Set-Up – Ballroom II/Salon A
7:00 p.m. – 10:00 p.m. Presidents Reception - Entertainment – South Lobby
Sponsored by: Tremco Roofing & Building Maintenance
10:00 p.m. – 12:00 a.m. Hospitality Suite - Everyone welcome – Kettle Valley Station Pub, Ramada
Canstar Restorations Colliers Project Leaders Kimco Controls Ltd. Lightspeed Technologies Inc. RCABC Guarantee Corp. Rocky Point Engineering Ltd.
Educational Facility Managers’ Association of B.C. | www.efmabc.com 25
WEDNESDAY, JUNE 6th 7:30 a.m. – 8:30 a.m. Registration - Members and Exhibitors – South Lobby
7:30 a.m. – 8:00 a.m. New Member Orientation
8:00 a.m. – 9:00 a.m. Zone Meetings – Continental breakfast
9:00 a.m. – 9:30 a.m. Zone Chair and Executive Meeting
9:00 a.m. – 11:30 a.m. Visit Exhibitors Booths - Coffee – Ballroom II/Salon A
Sponsored by: E.B. Horsman & Son
8:30 a.m. – 10:00 a.m. 1. The New Safety – Innovations and Successes
Speaker: Jeff Lyth, Safety Consultant
When it comes to safety systems and in-practice approaches, the latest may indeed be the greatest!
Even seasoned safety professionals will benefit from this crash-course in what’s new in occupational
H&S. And yes, the “new safety” is considerably different from the same-old. Consider how to unlock
potential strategies to success on stubborn safety challenges by shining a whole new light on it. Yes,
you can teach an old dog new tricks!
10:15 a.m. – 11:30 a.m. 2. Facilities and Due Diligence
Speaker: Bruce Jackson, WorkSafeBC
As facility owners and employers, it’s important to understand the extent to which WorkSafeBC
holds you accountable even when you have a prime contractor in place. Being able to demonstrate
due diligence is key to compliance and a must if you hope to avoid the now significantly onerous
WorkSafeBC fines associated with non-compliance. Practices to assist employers in meeting the due
diligence test are discussed.
11:30 a.m. – 2:00 p.m. Opening Ceremonies – Salon B/C
Delegates, Exhibitors and Partners Luncheon
Keynote Speaker: Ryan Walter
Sponsored by: Quantum Lighting, Inc.
2:00 p.m. – 3:30 p.m. Visit Exhibitors Booths - Coffee – Ballroom II/Salon A
Sponsored by: IKO Industries
3:30 p.m. – 5:00 p.m. 3. Improving the Learning Environment
Speaker: Keith Gray, Director of Applied Research, J+J Flooring Group
Improving the Learning Environment: Flooring Selection is a comprehensive and objective overview
of the science that accurately describes the relationship between flooring and acoustic performance,
health, comfort and safety in learning environments and the impact they can have on teachers and
students. The key learning objectives of the course are: Understand how flooring impacts acoustics and
indoor air quality (IAQ); safety and thermal and visual comfort in schools; Assess acoustic, IAQ, safety
and comfort properties of different floor coverings; identify ways that environmental factors can impact
student performance; learning to use lifecycle costs of ownership as a specifying tool; explain to others
the importance of considering these environmental factors when specifying flooring.
Trends in 21st Century Learning Facilities
Speakers: Justin Dyck, Architect AIBC and Ryan Huston, Architect AIBC, CHP Architects
The incorporation of 21st century learning and project-based education has dramatically shifted the
traditional school facility design and layout. The program will compare and contrast the various unique
design approaches school districts have taken and explore some of the opportunities and challenges
from the perspective of students, educators, and facility managers.
26 Ops Talk • Spring 2018
4. Radon Testing in Schools Speaker: David Shearer, Director, Pinchin Ltd.
If you thought geographically this wasn’t your issue, think again. In this session, discover what each
H&S and facilities department needs to know about radon, why testing is being mandated, and where
to begin when it comes to testing and compliance.
5:00 p.m. – 7:30 p.m. Exhibitors Hosted Evening – Ballroom II/Salon A
Costume: Prohibition
9:00 p.m. – 12:00 a.m. Hospitality Suite – Everyone Welcome – Kettle Valley Station Pub, Ramada Canstar Restorations Colliers Project Leaders Kimco Controls Ltd. Lightspeed Technologies Inc. RCABC Guarantee Corp. Rocky Point Engineering Ltd.
THURSDAY, JUNE 7th 7:00 a.m. – 8:00 a.m. Buffet Breakfast - Everyone Welcome – Salon B/C
Sponsored by: Fortis BC
8:00 a.m. – 10:00 a.m. EFMA Annual General Meeting – Salon B/C
8:30 a.m. – 10:00 a.m. Workplace Violence Best-Practices Forum
School staff face the challenges of workplace violence in classrooms daily. This session explores best
practices with respect to staff safety when it comes to a range of workplace violence challenges.
Participants can expect to add to their professional toolkit both current best practices and novel
solutions for an increasingly challenging topic.
9:30 a.m. – 10:00 a.m. Exhibitors Meeting - Appointing New Exhibitor Representative – Ballroom II/Salon A
10:00 a.m. – 1:00 p.m. Visit Exhibitors Booths / Hosted Luncheon – Ballroom II/Salon A Sponsored by: CareHawk Inc.
1:00 p.m. – 3:00 p.m. 5. Ministry Presentation – Facility Condition Index Usage as a Planning and Forecasting Tool Speakers: Michael Nyikes, Director, Capital Programs & Policies Unit, Damien Crowell, Planning
Officer, Capital Programs & Policies Unit
To provide school districts with an overview of resources within the VFA database and usage of
Facility Condition Indexes as a planning and forecasting tool.
Ministry Presentation – Round Table - Annual Facility Grants
Speakers: Michael Nyikes, Director, Capital Programs & Policies Unit, John Woycheshin, Regional
Director, Capital Programs & Policies Unit
To provide dialogue between the ministry and school districts regarding how the Annual Facilities
Grant is being used.
6. Occupational Hygiene Expert Panel – Asbestos to Water Testing
Speakers: Jeff Clarke, WorkSafeBC, Mary Campbell, SD #36 Surrey, Doug McClary, SD #39 Vancouver
Occupational hygiene is among the most challenging areas in safety as it demands a technical insight
that few in the field hold. Let’s demystify occupational hygiene. Promising to be marry regulations
Educational Facility Managers’ Association of B.C. | www.efmabc.com 27
to compliant safety practices and straight-forward implementations, this session is for all district
managers grappling to determine how much is enough when dealing with ALARA, TWA, STEL/
ceiling limits and asbestos, lead, mould, silica, and more. We have gathered the key players on our
expert panel: the regulator, an H&S manager, and a maintenance manager who is often charged with
implementing the advice of the other two!
7. Waste Management
Speakers: Steve Smoroden, SD #43 Coquitlam and Harry Kumar, SD #37 Delta
3:15 p.m. – 5:00 p.m. 8. Energy Manager Round Table
9. Maintenance Round Table
10. Custodial Round Table
11. Health & Safety Round Table
Facilitator: Collette O’Reilly, SD #39 Vancouver
Hot topics will be highlighted: safeguarding requirements - shops to kitchens, justifying H&S funding
management, work refusals, and more. Participants are encouraged to bring specific challenges to put
to the group, as well as sample resources that are working well for your district to share with others.
6:00 p.m. – 12:30 a.m. Reception, BBQ Dinner, and Social – Penticton Trade and Convention Centre
Entertainment: Nearly Neal Sponsored by: Unitech Construction Management Ltd.
FRIDAY, JUNE 8th 9:00 a.m. – 10:30 a.m. 12. Indoor Air Quality – Compliance, Mould and More
Speaker: Geoff Clarke, WorkSafeBC
“What goes around comes around” describes the topic of indoor air quality in schools. Confirm what
compliance looks like in 2018 and which WorkSafeBC regulations on IAQ deserve a second look. Mould
management certainly warrants a deeper dive and as do requirements around allergens, nuisance
odours, and other airborne contaminants.
9:00 a.m. – 12:00 p.m. 13. Shared Services
Speaker: Bruce Tisdale, Director, Shared Services, Ministry of Education
Review of current BCEM Initiatives, future directions, value added and complimented services.
BCPSEA
Speaker: Deborah Stewart, Executive Director, Corporate Services and Communications
An update on exempt staff compensation matters in the K-12 public education sector.
Speaker: Renzo Del Negro, Chief Executive Officer, BC Public School Employers’ Association
To provide an update on key BCPSEA initiatives, including preparation for collective bargaining with
unionized employees in 2019.
Ministry Update
Speakers: Michael Nyikes – Director, Capital Programs & Policies Unit and Joel Palmer – Executive
Director, Capital Branch
To provide school districts with a current, broad perspective and update on the ministry’s policies,
plans, strategies, standards, and performance measures.
First name: _____________________________________________Surname: _______________________________________________
Organization: ___________________________________________________________________________________________________
Address:_____________________________________________________________________Postal Code: _____________
Tel:_________________________________ Fax:__________________________________ Email:_ ___________________
Cheques, MasterCard or Visa are accepted via website www.efmabc.com. Forward form with payment. Educational Facility Managers’ Association of BC PO Box 19032, 1153 – 56th Street, Delta, BC V4L 2P8 • fax: 604-943-3541 • email: [email protected]
Name on the card: _______________________________________________________________________________________________
Credit Card #_________ / _________ /_________ /_________ / Exp Date __________ / __________ Code: ______________
***Please indicate your vest size: o Men’s o Ladies o X-small o small o medium o large o X-large o XX-large o XXX-large
EFMA 2018 CONFERENCE& TRADE SHOW
Registration Form
Conference FeesActive Members Full Conference Package (includes banquet) . . . . . . . . . . . . . . . . . . . . .$450 _____________________
Non-Members Full Conference Package (includes banquet) . . . . . . . . . . . . . . . . . . . . . . .$600 _____________________
Members One-Day Pass (does not include banquet) Wed___ Thurs ___ Fri ___ . . . . . . . . . . .$200 _____________________
Non-Members One-Day Pass (does not include banquet) Wed___ Thurs ___ Fri ___. . . . . . . . .$300 _____________________
Professional Development “A” Leadership Development (two days). . . . . . . . . . . . . . . . . . .$350 _____________________
Professional Development “B” Monday, June 4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .$200 _____________________
Professional Development “C” Monday, June 4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .$200 _____________________
Professional Development “D” Tuesday, June 5 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .$200 _____________________
Partners Program (includes banquet). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .$125 _____________________
Additional Banquet Dinner Ticket Only . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .$ 50 _____________________
Golf Tournament (Handicap ____ ) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .$ 55 _____________________
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .GST 5% __________________
Please indicate your selection of sessions and social events: . . . . . . . . . . . . . . . . . .Total $ __________________
TUESDAY – June 5President’s Reception . . . . . . . . . o
WEDNESDAY – June 6Zone Meeting Breakfast . . . . . . . . oLuncheon . . . . . . . . . . . . . . . . oExhibitors Hosted Evening . . . . . . oSession 1 . . . . . . . . . . . . . . . . oConcurrent Session 2. . . . . . . . . . oConcurrent Session 3. . . . . . . . . . oConcurrent Session 4. . . . . . . . . . o
THURSDAY – June 1Buffet Breakfast. . . . . . . . . . . . . oHosted Luncheon. . . . . . . . . . . . oConcurrent Session 5. . . . . . . . . . oConcurrent Session 6. . . . . . . . . . oConcurrent Session 7. . . . . . . . . . oConcurrent Session 8. . . . . . . . . . oConcurrent Session 9. . . . . . . . . . oConcurrent Session 10 . . . . . . . . . oConcurrent Session 11 . . . . . . . . . oConcurrent Session 12 . . . . . . . . . oReception, Dinner, Social . . . . . . . o
FRIDAY – June 2Consecutive Session 12 . . . . . . . . oConsecutive Session 13 . . . . . . . . o
Please inform us ofany dietary needs.
Cancellation Policy:Cancellation of registration must be
received before May 18, 2018 forregistration fees to be refunded.
A processing fee of $50 will be charged on all refunds.
Educational Facility Managers’ Association of B.C. | www.efmabc.com 29
First name: _____________________________________________Surname: _______________________________________________
School District / Company: _______________________________________________________________________________________
Home Mailing Address:_____________________________________________________Postal Code: __________________
Tel:_________________________________ Email:_ ________________________________________
EFMA 2018CONFERENCE& TRADE SHOWJune 5- June 8, 2018
Partners Program Registration
Please indicate which social event(s) will be attended:Presidents’ Reception (Tuesday at 7:00 p.m. – 10:00 p.m.) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . _______________
Meet & Greet Breakfast (Wednesday at 9:00 a.m. – 10:00 a.m.) . . . . . . . . . . . . . . . . . . . . . . . . . . . . _______________
Session (Wednesday at 9:30 a.m. – 11:30 a.m.). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . _______________
Delegates, Exhibitors & Partners Luncheon (Wednesday at 11:30 a.m. – 2:00 p.m.) . . . . . . . . . . . . . . . . . _______________
Activity (Wednesday at 2:30 p.m. – 4:00 p.m.) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . _______________
Exhibitors Hosted Evening (Wednesday at 5:00 p.m. – 7:30 p.m.) . . . . . . . . . . . . . . . . . . . . . . . . . . . _______________
Wine Tour Excursion (Thursday at 9:00 a.m. – 4:30 p.m.). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . _______ _______
BBQ, Dance and Social (Thursday at 6:00 p.m. – 12:30 a.m.) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . _______________
*** Please inform us of any dietary needs ***
Please return this form, as it will help us in determining transportation and meals needed for various functions.
Cost of the Partners Program is $125 (plus GST) and includes all functions.
Payment: Cheque: _________________________________
Name on the card: _______________________________________________________________________________________________
Credit Card #_________ / _________ /_________ /_________ / Exp. __________ / __________ Code: __________________
Cheques, MasterCard or Visa are accepted, also pay via the EFMA website at www.efmabc.ca.
To register by mail, send this form with cheque, Visa or MasterCard made payable to:
Educational Facility Managers’ Association of BC PO Box 19032, 1153 – 56th Street Delta, BC V4L 2P8
30 Ops Talk • Spring 2018
This year’s highlights and information:• Texasscramble-ninehole-shotgunstart• Evenoutteamsforscoreandfun• Winecellar• Prizesforlongdrive/closesttothepin/holeinone/drawprizes• Trophiesforwinningteam• Golfcost$55(plusGST),includeslunchandtransportationtoandfromgolfcourse• Limit to first 72, please reserve now• GolfCartreserve on your own,250-492-7274
GolfRegistration:
Name: _________________________________________________________________________________________________________
Company/SchoolDistrict: _________________________________________________________________________________________
Email: __________________________________________________________________________________________________________
Handi-cap:Under15_________________ Between15-25_________________ Rarelygolfover25_________________
Pleasetrytoplacemeonateamwith: ________________________________________________________________________________
Please indicate any food allergies: ___________________________________________________________________________________
Cheques,MasterCardorVisaareaccepted,alsoabletopayviatheEFMAwebsiteatwww.efmabc.ca.
Toregisterbymail,sendthisformwithcheque,VisaorMasterCardmadepayableto:
EFMA PO Box 19032, 1153 – 56th Street, Delta, BC V4L 2P8Fax:604-943-3541Email:[email protected]:www.efmabc.com
Name on the card: ________________________________________________________________________________________________
CreditCard#_________/_________/_________/_________/ExpDate__________/__________Code: ___________________
Enter early so proper teams, assigned holes etc. can be established well in advance.How would you like to have an instant wine cellar?
EFMA’s 22nd Annual Golf Tournament
Penticton Golf & Country ClubTuesday, June 5th, 2018 • Shotgun 1:00 P.M.
Educational Facility Managers’ Association of B.C. | www.efmabc.com 31
EFMA 2018 CONFERENCE& TRADE SHOW
Accommodations
Thefollowinghotelshavebeenchosenwithblockreservationsforyourbenefit.EachhotelislocatedclosetothePentictonTrade&
ConventionCentreandhasissuedspecialdiscountratesforthoseattendingtheconference.Pleaseensureyoureservepriortothe
scheduled deadline date of April 30, 2018 and that you quote EFMA Conferencetoreceivethespecialdiscountrate.
Ramada Courtyard Inn (Host Hotel)1050EckhardtAvenueWest,Penticton,BCV2A2C3
Tel:1-800-665-4966/250-492-8926
Roomrate:Single$120-$130/BusinessKing$140
Kitchen/fireplace$180-$215
The Coast Penticton Hotel950EckhardtAvenueWest,Penticton,BCV2A1L2
Tel:250-492-0225
Roomrate:Single$105-$135
Sandman Hotel Penticton939BurnabyAvenueWest,Penticton,BCV2A1G7
Tel:250-493-7151(QuoteGroup#302035)
Roomrate:Twin/Queen$119toKing$129
Days Inn & Conference Centre Penticton152RiversideDrive,Penticton,BCV2A5Y4
Tel:250-493-6616(EFMAConferenceGroup)
RoomRate:$105-$125
Penticton Lakeside Resort 21LakeshoreDriveWest,Penticton,BCV2A7M5
Tel:1-800-663-9400/250-493-8221
Roomrate:StandardParkview$149-KingMainHotel$185
Please quote EFMA conference when making reservations.*** Reservations must be made by April 30, 2018***
800.633.9876 • www.extronclassroom.com
VoiceLift Pro Microphone SystemSuperior Performance and Special Education Pricing
Extron is pleased to announce special education pricing of $1,495 on our new VoiceLift® Pro Microphone System, making it even more affordable to add voice amplification to your classrooms. Studies have shown that significant gains in student achievement and teacher effectiveness can be made by simply ensuring that the teacher can be heard clearly throughout the classroom. VoiceLift Pro Microphone Systems contain all the components necessary for evenly distributing the teacher’s voice including wireless microphone, receiver, switcher/amplifier, speakers, mounting, and cables. They also upgrade easily and affordably to a complete PoleVault® Digital classroom AV switching and control system.
Features:• Enhanced RF wireless technology provides superior sound
quality, increased reliability, greater range, and reduced interference over traditional systems
• Powerful 50 watt audio amplifier
• One pair of Extron patented Flat Field® speakers for consistent sound levels across the listening area
• Advanced digital signal processing optimizes voice intelligibility and audio quality
• Supports up to two microphones per classroom for team teaching or student participation
• Wall mount kit protects components from tampering and theft
• Upgrades easily and affordably to a complete PoleVault Digital classroom AV switching and control system
• Grants Available: Apply at www.extronclassroom.com/grant
ops_talk_2_page_spread.indd 1 2/15/18 12:25 PM
800.633.9876 • www.extron.com/hc403
HC 403 Collaboration SystemPowerful, Affordable AV for Modern Learning Environments
The Extron HC 403 is a cost-effective and easy-to-use AV system for active learning and collaboration spaces. It combines video switching, scaling, signal extension, and system control into a transmitter and receiver pair that seamlessly integrate with a variety of room configurations. HC 403 systems are simple and intuitive to use. Common functions such as display power and source switching are automated. Students and instructors can quickly share projects by simply connecting their laptop, tablet, or other source device. Monitor, support and report on all of your collaboration spaces throughout the organization using GlobalViewer Enterprise, a powerful networked AV system management solution.
Features:• Powerful solution for collaborative spaces
• Decorator-style wallplate transmitter has one HDMI input and one VGA input
• HDMI input on receiver is ideal for connecting a local source, such as a ShareLink wireless collaboration gateway
• Auto-switching between inputs
• Built-in control capability
• Easy integration with occupancy sensors
• Remotely monitor, control and report AV functions using GlobalViewer Enterprise
Seamless Architectural Integration
Components are designed to complement a variety of room environments. Decorator-style wallplate matches other amenities and low-profile receiver can be discreetly mounted behind a display.
ops_talk_2_page_spread.indd 2 2/15/18 12:25 PM
800.633.9876 • www.extronclassroom.com
VoiceLift Pro Microphone SystemSuperior Performance and Special Education Pricing
Extron is pleased to announce special education pricing of $1,495 on our new VoiceLift® Pro Microphone System, making it even more affordable to add voice amplification to your classrooms. Studies have shown that significant gains in student achievement and teacher effectiveness can be made by simply ensuring that the teacher can be heard clearly throughout the classroom. VoiceLift Pro Microphone Systems contain all the components necessary for evenly distributing the teacher’s voice including wireless microphone, receiver, switcher/amplifier, speakers, mounting, and cables. They also upgrade easily and affordably to a complete PoleVault® Digital classroom AV switching and control system.
Features:• Enhanced RF wireless technology provides superior sound
quality, increased reliability, greater range, and reduced interference over traditional systems
• Powerful 50 watt audio amplifier
• One pair of Extron patented Flat Field® speakers for consistent sound levels across the listening area
• Advanced digital signal processing optimizes voice intelligibility and audio quality
• Supports up to two microphones per classroom for team teaching or student participation
• Wall mount kit protects components from tampering and theft
• Upgrades easily and affordably to a complete PoleVault Digital classroom AV switching and control system
• Grants Available: Apply at www.extronclassroom.com/grant
ops_talk_2_page_spread.indd 1 2/15/18 12:25 PM
800.633.9876 • www.extron.com/hc403
HC 403 Collaboration SystemPowerful, Affordable AV for Modern Learning Environments
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ops_talk_2_page_spread.indd 2 2/15/18 12:25 PM
34 Ops Talk • Spring 2018
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Educational Facility Managers’ Association of B.C. | www.efmabc.com 35
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36 Ops Talk • Spring 2018
EFMA EXHIBITORS 2018(as of May 29, 2018)
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Watch for our article in the Fall, 2018 edition
38 Ops Talk • Spring 2018
energy efficiency resourcesfor British Columbia schools
In today’s changing regulatory and social environment,
energy efficiency is becoming a popular topic of dis-
cussion. The federal and provincial governments have
created initiatives which provide opportunities for the
greening of our homes, businesses, and institutions
as a way to promote economic growth while fighting climate
change.
Building operation systems which have been industry-standard
for decades, now come in a variety of energy-efficient options
which can be implemented using upgrades or retrofits. Light-
ing, as well as heating, ventilation and air conditioning (HVAC),
and water systems are eligible for the most energy savings.
The provincial government offers rebates, resources, and net-
works to organizations that install such eligible systems. Under
BC Hydro’s rebate program, energy-saving upgrades with both
short-term and long-term payback are available to save money,
reduce environmental impacts, and maintain or upgrade ener-
gy infrastructure. There are also grants available to subsidize
the cost of employing a designated energy manager, and spe-
cial funding is also available for organizations spending over
$200,000 annually on electricity.
Outside of these incentives, BC Hydro offers an online teach-
ing resource hub for schools on energy education. This includes
activities and lesson plans for teachers to instruct students on
topics like conservation, sustainability, and safety. Scholar-
ships and endowments are also available for B.C. students ap-
plying to pursue higher education in clean energy fields. (BC
Hydro, 2018).
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Educational Facility Managers’ Association of B.C. | www.efmabc.com 39
Many Canadian schools are already reaping the benefits of
energy rebate programs. According to benchmark statistics
from the energy efficiency projects in Canadian provinces,
the Office of Energy Efficiency speculates, “Schools that im-
plement energy efficiency projects can save 15 to 20 per cent
or more of their energy costs.” (Office of Energy Efficiency,
2017).
Recommendations
School facility operators should be aware of the financial, so-
cial, and ecological benefits of switching to energy-efficient
practices. It is best to stay informed of new developments and
industry trends, to ensure which upgrades are right for your
facility. Here are some quick tips:
• Consult government and industry sources for additional in-
formation and support when considering energy efficiency
upgrades. BC Hydro Power Smart is a great place to start.
• Before implementing these projects, schools should re-
search and determine the cost of implementation, poten-
tial disruption of installation, and maximum benefit of ef-
ficiency upgrades.
• For any building, HVAC systems tend to be a large com-
ponent of energy usage and wastage. Consider energy ef-
ficiency when selecting air filters for HVAC systems. Ef-
ficient air filtration systems will help reduce costs associ-
ated with running HVAC equipment. Be sure that the air
filtration system is also protecting the indoor environment
by removing particulate matter to levels safe for human
occupancy. Air filters should be independently tested and
compliant with ASHRAE standard 62.2-2016. A full filtra-
tion survey should be completed by a NAFA-certified tech-
nician, and followed up with air quality testing to provide
evidence of a school’s indoor air quality. A filtration survey
will reveal any limitations of a current air filtration system
and help to diagnose IAQ problems. Air quality testing
monitors the presence of any harmful contaminants, pres-
sure deficiencies, and HVAC problem areas.
• Consider LEED certification to maximize energy efficiency
of your school. In particular, LEED schools provide a great
opportunity to integrate energy efficiency and conserva-
tion directly into the learning environment. n
Sources
BC Hydro. 2018. Power Smart for Schools. https://schools.
bchydro.com/
Office of Energy Efficiency. 2001. Benchmarking Guide for
School Facility Managers. Energy Innovators Initiative.
Ottawa. http://oee.nrcan.gc.ca/Publications/commercial/
pdf/m92-221-2001E.pdf
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40 Ops Talk • Spring 2018
In my years of working on many
projects in the north, it has nev-
er ceased to amaze me at how
few individuals in the building
business have any real-world
understanding of condensation. Many
building managers with all types of
buildings have an extremely difficult
time understanding how condensa-
tion and roofing can be related, and
how it can possibly be relevant to a
roof inspector to know how condensa-
tion works. It is not uncommon at all
for even professionals to believe that
condensation collection only occurs in
residential situations, such as a poorly
ventilated attic. In this article, I will
portray how even a large commercial
facility, with a flat roof, can experience
major problems with condensation and
the resultant “posing” of the conden-
sation as roof leaks. The design team
had been requesting for several years
after completion of this project to “find
the leaks”, and reports were submitted,
and although possible problems were
located and fixed, the real problems
were still occurring, and were signifi-
cant in several ways.
1. They occurred almost exclusively in
the winter after a long cold spell and
the weather was warming up.
2. There was a notable amount of inte-
rior damage below these “leaks”, and
they were always in the same spot.
The project was a design-build exercise
– one of the first we were part of in the
north. There were a couple of design el-
ements on the roof that were new to us
on this project, and yet, I must admit,
these ideas have been used again and
again. It is because of this “repetition
of mistakes” that I write this article. In
my experience, when one gets down to
the basics, there are only two ways to
learn; from your own mistakes, or from
the mistakes of others.
The only aspect I will discuss here is
the use of “super curbs” for dozens of
smaller penetrations. In the sequenc-
ing of the construction, it was neces-
sary to have the roof completed, with
the vapour barrier and insulation and
roof membrane all installed as quick-
ly as possible on the building. Many
months later, as the mechanical instal-
lation progressed, huge holes were cut
in the roof system to construct these
large-framed “boxes” to run the pipes
and vents through. These boxes varied
in size from four-foot square by four-
feet high to eight- or 10-feet square, but
still four-feet high. They were framed
with steel studs and fiberglass batts,
not that unlike residential construc-
tion, and the outside had plywood and
a two-ply SBS membrane. The vapour
barrier was still on the original roof
deck, albeit quite compromised by
the time the various pipes, cables, and
ducts were run through it. They were
not considered part of the roof by the
design team, and thus as roof inspec-
tors, we were quickly and quietly told
that our inspections or input were not
required in regards to this aspect of the
roof. After it started leaking, we were of
course expected to find the leaks and
have the roofing contractor fix them
all as part of the warranty. To be fair,
there were numerous vents and pipes
run through the top of these curbs that
were not well sealed. Many times this
was due to the fact that the mechani-
cal installation was too tight to allow
flashings around the penetration. After
Condensation: Leak posers on a winter dayBy meL hoFFarT
The new roof is cut down to the steel deck, then the curb is built with a new vapour barrier on the steel
deck (right-hand side of photo). Finally, the roof reinstalled around the box.
The top of the curbs were not sloped and thus held water, which froze solid. When the snowblower
was used to access the large units nearby, the resulting ice could get very thick.
The following summer, a liquid membrane, complete with reinforcing mesh, was installed
around the base of all the pipes and penetrations.
Educational Facility Managers’ Association of B.C. | www.efmabc.com 41
several years of chasing the problems
down and solving only a few, and the
refusal of the design team to accept
the possibility of condensation being
the culprit, I felt compelled to write a
long letter to all parties involved. I have
included an excerpt from that commu-
nication below.
To get condensation to reveal itself in
the dramatic fashion as displayed in this
report, there are two halves of the equa-
tion, the collection and the release, both
of which have multiple factors affecting
their efficiency and the outcome.
Collection of condensation can be as
minor as the drops that collect around
a glass of cold water on a warm, humid,
summer day, or as major as having an
entire attic in a modern home lined with
over a foot of heavy hoar frost. I have
seen both. The factors that affect this
are several, including:
a) The relative humidity in the source air
that is being cooled. If you have a very
humid environment where the RH is
80 or 90 per cent, then it will only take
a slight temperature drop to see large
amounts of water condense out of the
air, and find a place to collect. If the
humid air is being slowly “re-humid-
ified” by breaches in a vapour barrier
for example, then the collection pro-
cess will continue unabated.
b) The surface temperature of the col-
lection point. If the surface tempera-
ture of the collection point is well
below freezing, even though the
surrounding interior air temperature
is above zero, then the water collec-
tion will quickly freeze to the surface
and immediately begin seeking more
moisture to capture and collect, with
an even greater surface area to do
so. E.g. steel studs have greater cold
conduction than wood studs. They
will thus collect frost on the inside
surfaces readily when there is little
or no R-factor on the outside surface,
and the exterior temperature is cold
enough to propel the conduction.
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c) The materials available for collection.
Well-insulated cavity wall construc-
tion will rarely have condensation col-
lection on fibreglass insulation, even
when it is exposed to the humid air
without a vapour barrier. This mate-
rial does not have the mass to effec-
tively conduct cold through it, and
even if there is a bit of frost collected
on it, it will usually be absorbed into
the fibres and released as vapour be-
fore it becomes liquid. The effective
R-factor may well suffer as a result of
repeated occurrence of this, but that
is not highly relevant here.
d) The air circulation over the collecting
surfaces. To have little or no air circu-
lation over the collection-prone sur-
face is to invite more condensation.
This is the reason heat ducts come
through the floor below the windows.
If this design aspect is short changed
by closing heavy drapes over the win-
dow and thus preventing the air from
getting behind the curtains, the re-
sult is heavy water collection on the
glass surface, which, when left long
enough, will begin to form ice at the
bottom edge of the window frame.
Further consequences will follow.
e) Length of collection time. If humid air
is constantly provided to a cold collec-
tion-prone surface, then the amount of
frost collected will be greater as more
time passes. The rate of collection per
square inch of surface will slow down
significantly when the frost reaches
a certain depth, because, like snow,
frost has an insulating factor of its
own; but, there are now more square
inches of collection surface due to the
outside area of the frost collection.
Release of the collected frost/water has
also several factors that can alter the
drama factor and how much damage
results.
a) Delta T over time. How fast the ex-
terior temperature changes will have
a major impact on the release of the
42 Ops Talk • Spring 2018
frost. This is one factor that our cli-
matic zone can become almost vio-
lent in the way it plays out. This is
why I mentioned this in the report. To
have six inches of hoar frost melt in
less than a day, from a large surface,
will have a devastating effect on any
susceptible building materials down-
stream from it.
b) Air circulation over the surface. Here
again the air circulation plays a huge
role. If there is dry air moving quickly
over the surface as the frost melts,
then large amounts of the water will
evaporate and be carried away with-
out notice by any downstream mate-
rials. If, however, the air surrounding
the surface is stagnant, or already at
a high RH, then the vaporization rate
will be slow, and the downstream
materials will see water incursion.
c) Absorption rate of downstream ma-
terials. If the surface where the frost
collects will absorb moisture, like
wood studs or fibreglass insulation,
then at least part of the potential wa-
ter incursion is delayed or prevented.
If there is a collection mat where the
water drips, that can readily release
the moisture again as vapour, then
many times the interior of the build-
ing will not notice a problem. In many
cases the older homes with poor ven-
tilation in the attic would function
this way.
These are the main factors explained as
objectively as possible. In the case of this
facility, we do not have photos of many
of the elevated curbs, as they were never
part of the warranty, and our inspection
services were not required. The few pho-
tos we have reveal that the construction
of these curbs was fairly basic. Two-
by-six steel studs frame the walls and
flat top of the curb, and the outside is
sheathed with half-inch plywood. There
are two or three plies of SBS membrane
on the outside of the plywood and the
vapour barrier from the roof system ap-
pears to be running straight through
under the curb and airspace within. The
walls and roof of the curb we saw were
filled with batt insulation.
This box will not collect condensation
at the first minor dip in temperature as
in the scenario portrayed in your letter.
Instead, it will take a significant drop be-
low freezing to see the dew point move
to the interior surfaces of the box. Our
experience tells us that in the range of
-20 to -25 C outside, the inside surfaces
of the studs would start to collect con-
densation, and at some point, a few
degrees colder would begin to collect
hoar frost. This dew point exterior tem-
perature range could vary significantly if
there were a heat source inside the box,
such as radiant heat from a B-vent. The
time that the cold lasted would also play
a role, since the conduction through the
studs would take a while. Two months
at -25 could have more effect than two
nights at -40. There is also the related
role that the summer season plays in
drying out the materials within the box.
The first incidents of condensation col-
lection are usually minor, and if the ma-
terials are very dry, their absorption will
prevent the release of water from show-
ing inside, at least until the saturation
point is reached. The photos we have
do not show the pipes, cables, and other
assorted penetrations that come through
the box as to what sort of cut was made
in the vapour barrier to accommodate
them. We hope that these breaches in
the membrane were properly sealed at
the time of installation. But, even if they
were, we also know from experience that
thermal movement of metal pipes, and to
some degree, even plastic pipes, not to
mention the vibration that sometimes
occurs during use of the pipes, can, and
has, opened the seal that was originally
installed. In order for there to be no pos-
sibility of condensation inside of these
boxes, this seal requires perfection.
These custom flashings were then sealed in with another application of liquid membrane, again with reinforcing mesh, and storm collars caulked on every pipe. To be fair, the first application of liquid membrane was cracking at the base line from the thermal movement of the pipes. This repair has held, but the liquid ingress from several of the supercurbs continued until vent louvres were cut in the walls near the top.
After another couple of years, and the liquid ingress continued, the pipes had custom-built stack flashings installed with soldered joints.
Educational Facility Managers’ Association of B.C. | www.efmabc.com 43
As to the release of a possible collection;
if all of the studs had just half an inch
of frost on the inside surface area, and
it all melts within a day, to land on the
vapour barrier just above the steel deck,
it is likely to have a fair bit of depth to it.
If there is condensation to release, then
there is a hole in the vapour barrier to let
it in there to start with, and this same
hole will let the water into the building.
To our knowledge, there is no apprecia-
ble air flow inside of these boxes to al-
low evaporation, so this is not really part
of the equation. The water will remain
as a liquid until it either flows inside to
drip on a ceiling tile, or the temperature
warms enough to vaporize it inside the
box and drive it out through whatever
egress it can find. Water vapour is 14
times larger than liquid.
This letter received a reply from a couple
of the building management team, thank-
ful that I had explained what was going
on better than they had ever understood
the problems before. The design team
never replied one way or the other.
The “supercurbs” eventually had large
ventilation louvres cut in their walls
to allow the moist air to flow through.
The “leakage” has not been a problem
since. These supercurbs are used, I
have been told, to facilitate some lee-
way in the location of the pipes, vents,
chimneys, and ductwork that are re-
quired by the mechanical installation.
Indeed, we have seen up to 20 penetra-
tions through just one large supercurb.
In the fact that these dozens of small
penetrations are raised above the roof
line, it is far superior to the alternative.
The consequences for possible con-
densation collection however, cannot
be ignored, and are better addressed
right at the design phase then as a
remedial repair with limitations as to
what was still feasible.
It is up to all of us in the construction
business to learn from our mistakes, but
even more importantly, to pass the les-
sons learned in finding the solution onto
others, especially the next generation. n
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44 Ops Talk • Spring 2018
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Over the past few years,
there has been an in-
crease in the amount of
too-good-to-be-true pric-
ing. In an industry that
isn’t regulated or standardized, how do
you know you are picking the right person
for your job? Here are some key things to
look for when selecting a duct cleaner:
• How detailed is the quote? The
quote should outline the proposed
scope of work so that each side has a
clear understanding of what is included
and what isn’t. Requesting a detailed
quote protects you from any change
orders and gives you a reference to hold
the cleaners to.
• What type of equipment are they
using? If the company is using a truck-
mounted system, does their quote in-
clude additional personnel to keep your
building secure or are they leaving the
open doors unguarded? Truck-mounted
systems also generate noise that may
upset the neighbours. Do the proposed
hours of work fit within the noise by-
laws? There are portable vacuum sys-
tems that can be taken right inside your
facility allowing the premises to be se-
cure and your neighbours undisturbed.
• How are they cleaning the ducts?
Some companies use only forced air
to push/pull the debris down the ven-
tilation lines to the vacuum. We have
found this to be moderately effective. A
combination of forced air and a brush
system removes a greater percentage of
the debris.
• Are larger ducts being manually
entered? With large ducting, forced air
and a brush system just aren’t enough.
They don’t make brushes big enough to
the lowest price isn’t always the lowest price
reach all sides of the line at once. The
only way to get the larger ducting clean
is to have personnel manually enter and
vacuum the ducts.
• Do they give you before and after
pictures? This is your insurance and
evidence that the job has been done.
It allows you to see the impact duct
cleaning has on your overall system. It
also gives you something to share with
the occupants of your building to prove
that you care about their health.
• Do they guarantee their work? We
all know that maintenance staff mem-
bers are busy and if you get the wrong
duct cleaners they might cut corners. If
your staff finds a problem will the com-
pany come back and fix it for free? Are
they willing to have you or someone
else inspect their work?
In an industry that has no set standards
or regulations, it is easy for just anyone to
jump in and start their own duct clean-
ing business. You deserve to have your
ducts cleaned by someone that knows the
complexities of your systems and how to
properly clean them. When you meet with
a salesperson quiz them on the above
points and on how they clean the different
parts of your system. This will help ensure
that you have the proper people cleaning
your facility. You might pay more for qual-
ity work, but it’s worth it. n
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Educational Facility Managers’ Association of B.C. | www.efmabc.com 45
Gain a modest reputation for being unreliable and you will never
be asked to do a thing! - Paul Theroux
Ever wonder why some people always get asked to do things
when you feel you are very capable and know how to do it? Do
you ever wonder why some people are always the first people
contacted when something goes wrong?
Usually it is not because of favouritism. Some people are con-
tacted every time something goes wrong because they have
become known as reliable and able to resolve whatever the
issue is.
Is this unfair? No, because in a business setting when some-
thing goes wrong it does need to be rectified as soon as pos-
sible. If you have become known as someone that has diffi-
culty comprehending the problem and possible solutions, or
someone who seems to dismiss the importance of it, you will
be marginalized.
Fix that problem!
Step back and ask yourself what are others doing differently
than you when tackling this type of issue. Understand the nu-
ances of the problem and who may be affected by it, what it
may mean to the bottom line, and what it may mean to cus-
tomer service.
Your job depends on it.
Learn from others, and ask others what they would do in a
given situation. Place yourself into a situation where you must
seek a resolution to a problem.
Do not stop learning. Do not stop preparing for situations.
Don’t be afraid to step out of your comfort zone. That is the
only way you are going to learn how to deal with problems that
come your way. Take ownership and step up to the plate.
You be the one! Be the one that will pick it up and figure out
how best to resolve the problem. Become the go-to person; it
is not difficult to do. All it takes is the will to learn how to deal
with many different situations.
Search for problems and learn how to deal with them. It won’t
take long and you will be able to be one of those who others
come to to help with a problem. You can do it! n
The way I see it!
are you reliable?
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46 Ops Talk • Spring 2018
We have recently received a number of
service calls with respect to sound sys-
tems which are all related to preventative
maintenance, so we thought we’d share a
few of our expert tips on how to keep your
audio and video systems running as long as possible. There
is simply nothing worse than hosting a large function at your
facility, only to discover that the sound system is not opera-
tional for a standing-room-only crowd. While some contractors
offer 24-hour support, the travel time involved may make it far
too late for the tech to be of any useful assistance. Let’s look
at some basic maintenance tips to keep your systems in top
shape.
Lifespan of a typical audio/video system
Back in the day, we simply advised that a piece of equipment
was not worth repairing. Currently, we use the catch phrase
“end of life cycle” or “built-in obsolescence” because now
most equipment is designed to be disposable. Most audio
manufacturing companies historically put forth claims such
as “17 years mean time between failures”, but all have long
since quietly dropped these sentiments as the equipment they
are manufacturing no longer will perform reliably for 17 years.
This applies across the board to all manufacturers – not just
the no-name brand ones. When was the last time you took your
television to a TV repair store to get serviced? These days, you
simply throw it out and purchase a new one. Sadly, the same
can hold true for sound and video systems.
From our experience, a typical commercial sound system will
last no more than 15 years before problems start creeping in
due to component aging. That is assuming that the sound sys-
tem is properly designed, is well ventilated, and that name-
brand equipment is being used. Sound systems that are poorly
ventilated, or located in a closed closet can see that longevity
number drop to under half.
Failures due to heat
While the days of a smoke-filled environment are long gone,
the large metal heat sinks that keep an amplifier cool are also
long gone. Today’s amplifiers use small heat sinks, and rely on
fans to keep cool. Even in a relatively clean office environment,
an amplifier can gather a lot of dust. This heats up the internal
components quickly, resulting in damage that can exceed the
cost of a new unit.
While we do not recommend that anyone open their ampli-
fiers to clean them, a jet of compressed air into the vent slots
at the front of an amplifier can certainly clean off the serious
Preventative maintenance for audio systems
More speakers doesn’t mean better sound. Call a qualified sound company to assist with proper speaker locations for a music room, theatre or gymnasium.
Educational Facility Managers’ Association of B.C. | www.efmabc.com 47
accumulation of dust and dirt. We recently completed a ser-
vice call to an arena that advised that the sound cut out after
the system had been used for about an hour. We had installed
the two amplifiers 17 years ago, but they had never even once
been serviced. One amplifier was beyond repair due to the heat
damage, but the second was cleaned and is still working today.
Also, it is very important to remove dust bunnies from around
the amplifier rack. This prevents the fans from sucking in more
dust, which then results in more build up inside the amplifier
chassis.
Noisy controls/system cutting out
A non-technical fix to cure some common problems of inter-
mittent sound systems is to rotate the volume controls and
Keep your sound system in top shape:• Use a jet of compressed air to clean out air vents on sound
equipment
• Clean dust bunnies from around the audio/video system
• Rotate volume and tone controls every six to 12 months to
keep them lubricated
• Leave equipment on 24/7
• Get an annual check-up of your equipment from a sound
contractor
$289.00 for plate & power supply $189.00 for additional plates
Here’s a neglected amplifier that will most likely shut down to overheating even at low volumes.
switches every six months from one end to the other. This pre-
vents oxidation from building up, and ensures the lubrication
within the controls remains fluid. It is usually that one signal
input (such as a wireless mic) that is only used once a year
for a large function will inevitably fail on the day it’s needed.
Working the controls can prevent this experience. Note that
we do not recommend removing any security covers that may
be covering sensitive settings. In addition, do not forget to ro-
tate the volume controls that may be in a penalty box or on a
pool deck.
48 Ops Talk • Spring 2018
Once a volume control starts cutting out, or changes from soft
to full volume when moved slightly, a technician will need to
be called to replace or to clean the control internally.
Keep it turned on, or turn it off?
We are frequently asked for advice about whether it is preferable
to turn a sound system off at night, or at any time when it is not
being used. With everyone concentrating on energy savings, it’s
a good question. It’s a two-part answer:
a) Most sound equipment draws a negligible amount of power
when idling, so we recommend that mixers, amplifiers, and
signal processing equipment be left on 24/7 for a number of
reasons:
- You won’t see the difference on your power bill if you turn off
even a large arena sound system nightly.
- Just like an incandescent bulb will burn out when you turn
it on, so will an amplifier. The surge of power rushing into the
amplifier at turn-on is hard on equipment. Leave the equip-
ment on so that it remains at a constant temperature, as this
practice lengthens the life of electronic components.
b) The exception to leaving sound equipment on continually are
CD or MP3 players, laptop computers that act as music sourc-
es, and (gasp!) cassette decks - if anyone is still using them.
All of these music sources use components, such as lasers or
motors, that have a finite life to them. Turning these devices
off until they are needed will extend their life significantly.
Call your sound contractor for a yearly check-up
While the above tips will extend the life of your sound sys-
tem, there’s nothing like calling in a professional technician
to run through all of your audio and video systems completely.
We were recently requested to check a sound system that we
had installed 15 years ago. When our tech arrived on site, he
noticed that there was a lot of hiss in the sound system which
had not been mentioned when we were initially contacted.
Our tech diagnosed that one of the components in the sound
rack was defective and was able to bypass it, ensuring that
the sound quality was excellent for the upcoming high school
graduation ceremonies. This was a case where only a tech fa-
miliar with sound equipment could have resolved the issue,
and averted a potential audio disaster!
Long gone are the days of the TV repair shop that also repaired amplifiers and sound systems.
Don’t do this.. ever! Overloading an AC outlet is a fire hazard.
bring learning to LIFE
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Educational Facility Managers’ Association of B.C. | www.efmabc.com 49
Royal Bay SecondaryJL Crowe Secondary School
Rogers Elementary School
Sunnyside Elementary Schoolcourtesy of Grant + Sinclair Architects
Martha Currie Elementary Schoolcourtesy of Schubert Plumbing
For more information visit our website at www.rpeng.ca
Contact us today at one of our seven BC locations to learn more about how we can provide you with intelligent building engineering
solutions for your school facilities or other buildings
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Courtesy of Think Space & Sawchuck
Courtesy of Craven Huston Powers ArchitectsNorma Rose
A properly mounted wall rack, securing all equipment, of commercial grade quality.
It is a wise choice to have a qualified audio
contractor check your entire sound system
over at least once every year. Think of it as
being the oil change that keeps your system
running smoothly. A skilled tech can pinpoint
and diagnose potential problems that may not
be apparent to end users.
End of life
The expected life span of a well-designed
and installed sound system is about 15 years.
The exception is your music sources, which
typically last two to three years for a CD/MP3
player. This time frame is even less if used in a
pool environment where chlorine can and will
attack mechanisms, laser assemblies, and mi-
crophone jacks that are typically abused in an
arena or aquatic setting.
On the positive side, the speakers in a com-
mercial environment should last well in excess
of 20 years. This of course is providing that the
sound system is designed so that the speakers cannot be dam-
aged regardless of how loud the volume is turned up, and sec-
ondly, as long as the correct speakers are specified at the time
of the installation.
What won’t increase the life of your sound system
We’ve had many inquiries over the years as to the benefit of
power line conditioners and surge protectors. Generally speak-
ing, the vast amount of AC power coming into a building is well
regulated, and is not subject to power surges or outages. Many
companies push the sale of power line conditioners and surge
protectors as being mandatory in a sound system, and that the
use of this equipment will prevent a sound system from failing.
Based on our many years of experience however, these claims
are false. Virtually all electronic equipment has some form of
surge protection built right into the unit, and external surge pro-
tectors are simply duplicating what the equipment already has.
In the case of a lightning strike, which of course is common
in many areas of B.C., a direct strike of a lightning bolt onto
a power line causes a surge far beyond the ability of a rack-
mounted unit to remove from the incoming AC power.
The bottom line is that we recommend saving your money and
skipping the expensive surge protectors. Instead, ensure that
your sound system has enough circuits from the breaker panel
to correctly power all equipment.
In summary, make sure your sound system components are
kept clean and cool so they remain within the correct operat-
ing temperature. Test all functions of your sound system prior
to a large and/or important event, and don’t hesitate to call
your sound contractor if you have problems. Budget to upgrade
your sound system roughly every 15 years, and contact a quali-
fied audio technician to assess the equipment and system you
have. Follow these steps to avoid having an aging neglected
system die in the middle of an important function. n
50 Ops Talk • Spring 2018
“ We would never teach reading in a classroom without
lights. Why then do we teach in ‘acoustical darkness’?
Speaking to a class, especially of younger students, is
akin to turning out the light.” – John Erdreich PhD
Several generations of students and teachers have battled the
inherent problems caused by noise and poor acoustic design in
educational settings. Despite the problem having been recog-
nized for over 100 years, acoustics in classrooms remain under-
addressed in older buildings and many newer-built schools. A
2012 released study, “Essex Study-Optimal classroom acous-
tics for all” defines the need and benefits of acoustically treat-
ing classrooms. The study looked at the impact of reducing
reverberation time in a working classroom environment. The
conclusion drawn after several measurements of acoustics
and surveys with participants was a demonstrable clear ben-
efit to all by improving the acoustic environment. Simply, un-
controlled reverberations in a classroom have a direct nega-
tive effect on health and performance, for both students and
teachers.
Reverberation is the echo of sound reflecting from hard surface
to hard surface causing noise to build up and creating a con-
fusing, unintelligible mass of sound. The hard surfaces such
as windows, blackboards, concrete blocks, and gypsum walls
found in most classrooms do not absorb sound energy, and as
a result, the sound reflects back into the room, arriving at the
ear many times at intervals that are milliseconds apart. This
creates a sound that is smeared and the brain has difficulty
distinguishing the primary information and disseminating
it from the reverberation. This problem is exacerbated when
hearing-assist devices and cochlear implants are used. Excess
reverberation also affects students with auditory processing
issues, ADHD, and other learning challenges. In fact, all stu-
dents benefit from lowering the reverberation and improving
intelligibility.
Reverberation is measured in relation to time. The measure-
ment (RT60) is the time it takes for sound to decay by 60dB
in a particular space. The greater the reverberation time, the
more “echo” in a room, and the greater the listening challenges
become. The reverberation time of a room will depend on vari-
ables such as the size of the classroom, the reflective surfaces,
and how other absorbent or reflective features in the room may
increase the effect.
Consider the following: A typical classroom measures 960
square feet with a ceiling height of 12 feet. This adds up to
a wall surface area of 1,488 square feet. The ANSI (American
National Standards Institute) suggests an acceptable rever-
beration time for instruction in a classroom be less than 0.7
seconds when unoccupied. If left untreated, a classroom of this
size can have a predicted reverberation time of approximately
1.9 seconds, or just about three times greater than the sug-
gested maximum.
The effect on students and teachers
Most learning occurs from the verbal communication of in-
formation and ideas. Traditionally, classrooms have not been
designed with attention to how the room sounds or how it may
affect the students and teachers that are using it. It is well
known that proximity to the teacher increases student en-
gagement and the comprehension of the material being taught.
As most classes have 30 or more students in it, it is impossible
for every student to be close to the teacher.
Rows of desks can put students up to 27-feet away from the
teacher or the instructive source. For students at the rear of the
class, the volume level reaching the students will be reduced
by as much as 20dB compared to when it is created. And due
to the time it takes for sound to travel, it will be delayed by
25 milliseconds, causing a slight disconnect between the vi-
sual stimuli created by teacher’s mouth movement and the late
arrival of the information. The brain then has to differentiate
whether the sound being received is the source material or the
sound bouncing off the walls. When one factors in the natural
reverberation in the room, the delay in sound reaching the ear,
along with distractions such as HVAC noise, the classroom
base-level sound, and noise seeping in from outside the doors
and windows, it is not surprising to find that many children are
simply not hearing the material they are being taught.
And this is only the beginning. As the ambient sound level
are your students hearing you? the importance of acoustic treatment in K-12 schoolsBy JameS WrighT
Educational Facility Managers’ Association of B.C. | www.efmabc.com 51
52 Ops Talk • Spring 2018
in the classroom increases, the teach-
er naturally increases his or her voice
level. The ‘classroom chatter’ naturally
increases to compensate and the prob-
lem exacerbates to the point where the
teacher and students begin to lose con-
centration. To fully understand the se-
verity of the problem, think of the last
time you went to a noisy restaurant. In
some cases, the sound pressure inside
the room is so loud that you cannot even
have a conversation with the person
across the table. The acoustic energy
has increased beyond the room’s ability
to dissipate it. We manage to commu-
nicate by reading lips and filling in the
blanks.
Children do not listen like adults
When you consider the acoustic prob-
lems described, studies suggest that
as many as 30 per cent of students may
actually be challenged in understand-
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ligibility due to proximity to the teacher,
excessive reverberation and noise result
in a lack of comprehension of the mate-
rial being taught.
Most adults would not notice these
challenges as life experience allows us
to “fill in the missing words”. Consider
the following example:
Arocdnicg to rsceearch at Cmabrigde Uinervtisy, it deosn't mttaer in waht oredr the ltteers in a wrod are, the olny iprmoatnt ti-hng is taht the frist and lsat ltteer are in the rghit pcale. The rset can be a toatl mses and you can sitll raed it wouthit poberlrm. Tihs is buseace the huamn mnid deos not raed ervey lteter by istlef, but the wrod as a wlohe.
Many students miss up to one in four
words being spoken by their instructor
due to sub-standard room acoustics or
poor intelligibility. Acoustic smearing
from poor-sounding classrooms is akin
to changing the order of letters and
expecting children to understand the
message. Children, however, are not
as mature, are not skillful readers, and
are not as capable at listening as adults.
As such, to ensure the message being
transmitted is actually being received,
they require optimal conditions for
hearing and comprehension.
The solution is to acoustically treat the classroom
Right from the early days of radio, broad-
casters came to the conclusion that un-
less the source broadcast was clear and
concise, the message would get lost. To
address the problem, absorptive acous-
tic panels were mounted on the broad-
cast studio wall surfaces to suppress the
reflections and improve intelligibility
for the listener. This practice continues
to this day and the same rules apply
whether you are teaching in a classroom,
delivering a message in a house of wor-
ship, or broadcasting a distance-learn-
ing class over the Internet.
How sound absorption works
Sound, in the form of acoustic energy,
penetrates the porous acoustic panel
where it causes minute internal fibers to
vibrate. This causes a thermo-dynamic
energy transfer - which in essence con-
verts acoustic energy into heat. High-
density panels made from six lbs. glass
wool are particularly effective as they
are designed to absorb energy in the
critical voice spectrum. Instead of sound
54 Ops Talk • Spring 2018
reflecting off the wall surfaces, it is ab-
sorbed. This lowers the ambient noise in
the classroom and significantly reduces
the reverberant field, vastly improving
intelligibility.
Estimating the amount of acoustic treatment required to
Fix the problem
In order to determine how much acous-
tic treatment is required to fix a rooms’
acoustics you must first determine the
RT (reverberation time) in your classroom,
simply clap your hands and listen to the
decay while counting. If the decay lasts
more than one or two seconds, adding
acoustic panels to the wall surfaces will
be very beneficial. For classrooms, cover-
ing between 17 per cent to approximately
25 per cent of the wall surface with six lbs.
glass wool acoustic panels will produce
a very noticeable improvement in the
Amplifying the instructor has become a solution advo-
cated by some audio-visual companies. In most cases,
this only serves to exaggerate the pre-existing rever-
beration problems. While there is more volume of sound
created, the increased sound energy creates more rever-
beration and echo and over excites the classroom. The
Acoustical Society of America, in a 2006 position state-
ment, claims that the “amplification of teacher’s voices,
as a general policy, is not a best practice”. The relation-
ship between acoustic treatment and amplification is
complementary. Best practice suggests that treating the
room acoustically will allow for an accurate assessment
of the need for and effectiveness of teacher amplifica-
tion.
• Amplification adds more excitement to an already
overexcited room
• Amplification worsens already poor acoustical condi-
tions, reducing intelligibility
• Amplification does not address student-to-student or
student-to-teacher issues
• Amplification requires the teacher to be trained for
proper functionality
There are many types of acoustic panels made to-
day. The most common is a fabric-wrapped glass
wool panel that can be sourced in various densi-
ties, but acoustic testing has proven that higher-
density six lbs. panels provide even absorption
across the audio spectrum to deliver a more nat-
ural-sounding room. For public spaces such as
classrooms, libraries, cafeterias and gymnasiums,
special attention regarding safety must be paid to
flame spread and smoke density. Look for panels
that are safe for use in commercial applications.
They will have been tested by an independent lab
to ensure they pass ASTM-E83 (United States),
Can/UL S108 (Canada) or EIN-36535 (Europe). It
is best to avoid panels made from plastics such
as urethane.
The thickness and density of the acoustic panel
plays a role in the performance. As rule of thumb,
the thicker the panel, the lower the frequency it
will absorb. For instance, while a classroom may
be treated with a combination of one-inch and
two-inch-thick six lbs. fibreglass panels — ca-
pable of absorbing sound in the voice range — a
multifunction assembly hall may benefit from
thicker panels to absorb more energy in the lower
registers. This would better manage bass during
musical performances.
Should I treat the room with acoustic panels or amplify the teacher?
About Acoustic Panels
Educational Facility Managers’ Association of B.C. | www.efmabc.com 55
acoustical behaviour of the room.
The table above describes the average re-
verberation time of a classroom measuring
960 square feet with a ceiling height of 12
feet. The predicted reverberation time for
this room is 1.9 seconds with no acoustic
treatment.
The wall surface area for this room (1,488
square feet) is determined by multiplying
the wall width or length by the height.
Reducing the reverberation time to 0.7
seconds vastly improves intelligibil-
ity, which in turn enables the teacher to
communicate source material effectively
in an even volume, as well as helping to
keep the ambient noise level of the room
significantly quieter. Applying acoustic
Coverage 15% 20% 25%
Treatment Needed 223 sq/ft 298 sq/ft 372 sq/ft
Panel Boxes Needed 5 6 8
Material Cost Estimate $2,500 $3,000 $4,000
Cost Per Student/Year $4.17 $5.12 $6.67
Estimated Reverberation Time .9 seconds .7 seconds .4 seconds
panels to 17 per cent to 20 per cent of the
available wall surface area will deliver ef-
fective results.
When wall surfaces are taken up by
windows and blackboards, mounting or
hanging panels from the ceiling is recom-
mended. A popular solution is to suspend
the panels from the ceiling. The added
benefit of the airspace created behind
the panel when suspended increases
the panel’s absorbtive surface area. This
is particularly effective in noisy cafete-
rias. For classrooms with T-bar ceilings,
there are acoustic tiles that can replace
the original non-absorbtive compressed
fiber tile. Actual panel placement is not as
critical as one may think. It is more about
using available space to your best advan-
tage by evenly distributing the panels
around the room.
A classroom free from excessive rever-
beration and noise is far more conducive
to learning and greatly contributes to bet-
ter student success - whether the student
has learning issues or not. Reducing the
ambient sound level also makes it easier
to teach, reduces teacher stress and burn-
out, and significantly reduces listening fa-
tigue for everyone. When you consider the
teacher and student benefits and the rela-
tively low cost involved to install acoustic
treatment, a practical solution for school
districts and post-secondary institutions
that care about attaining the maximum
results from their student body is readily
available. n
James Wright is a business
development executive at Primacoustic.
He can be reached at 604-942-1001,
www.primacoustic.com.
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56 Ops Talk • Spring 2018
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ing environmental impacts, the municipality commissioned
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ty Building, and the Evergreen Cultural Centre, uses thermal
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17 MAGNA3 all-purpose variable speed circulators were utilized in the Thermenex system.
Educational Facility Managers’ Association of B.C. | www.efmabc.com 57
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“Cheap systems are no longer the focus of most clients,”
said Ian Hall, principal of Thermenex. “They want value and
energy efficiency; we give them both.”
Three heat exchangers and 34 Grundfos pumps consist-
ing of 10 VSM close-coupled vertical space miser pumps,
seven UPS 3-speed wet rotor circulators, and 17 MAGNA3
all-purpose variable speed circulators were utilized in the
Thermenex system. The combination of pumps was select-
ed for their efficient operation, compact size and simple in-
stallation, which were essential for this retrofit application.
The MAGNA3 in particular was selected for the following
reasons:
• MAGNA3 is the obvious choice having the lowest power
consumption in the North American market, with the
fastest return on investment. It can achieve energy sav-
ings up to 75 per cent, and as much as 85 per cent with its
unique AUTOADAPT control.
• MAGNA3 offers an extended range with maximum heads
of 60 feet and maximum flows of 550 GPM; therefore, it is
much easier to right-size the MAGNA3 for any duty point,
cutting both energy and purchase costs.
• It is a highly intelligent all-in-one solution. With an ex-
tensive range of features, including a built-in heat energy
metre, flow-limiting function, differential pressure and
temperature sensor, and wireless communication be-
tween pumps, MAGNA3 provides complete control, opti-
mizing systems like never before.
• MAGNA3 is easy to install and start up, saving time and
effort.
“Everywhere we turn, this pump is saving time, which is
money,” said Darcy Hart, director of operations for Ther-
menex. “We are really finding that Grundfos products are
great all the way through the line, with great documenta-
tion and great support. This retrofit has really stepped up
our game a lot.”
The City Centre District Energy System has been opera-
tional since 2015. The infrastructure is estimated to have
reduced greenhouse gas emissions by 480 tons during its
first year of operation. n
Grundfos is the world’s largest manufacturer of pumps and
pumping systems. Grundfos’ Canadian headquarters is
located in Oakville, Ont. with regional staff located in all
provinces. For more information, call 1-800-644-9599, or
visit them online at www.grundfos.ca.
Monday-Friday 7:30-5:00 www.spearssales.com
(604) 872-7104 Local 131
58 Ops Talk • Spring 2018
School communication for
class transitions (bells),
paging, and intercom has
been a basic element of
running a learning institu-
tion. In today’s schools, communication
needs have grown to also include class
transition for multiple grades and/or
schools on one campus, emergency pre-
paredness with varying levels of alerts,
and integrating other devices such as
digital signage and door locks. Unfor-
tunately, many schools are entrusting
these critical functions to limited and
outdated technology. Here’s the prob-
lem:
1. 1960s technology isn’t up to 21st century demands. Many school
buildings are still relying on decades-
old analog technology that was de-
signed for a different era when zone
changes and schedule shifts were
rare, and today’s threats were un-
thinkable.
2. “One-size-fits-all” limitations. Analog and some digital communi-
cation tools have assumptions about
how you’ll use them — and then lock
you into those restrictions.
3. Dependence on outside techs. It often requires a costly call to an
outside technician and potentially
re-wiring to simply add or change a
communication zone, or make adjust-
ments to bell schedules.
4. Too many stand-alone systems. Your schools may have one system
of amplifiers, wiring and speakers
for paging, and another for classroom
media. Your schools may also have
standalone systems for door locks, se-
curity cameras, digital signage, and
email.
5. Wasteful redundancy. Your LAN
cabling probably runs side-by-side
with your analog paging wires. They
could easily carry the same informa-
tion, but, instead, you carry the cost
and support structure for both.
6. Managing emergency communi-cation. Chances are that some areas
of your schools have poor intelligibil-
ity or paging speakers that are com-
peting with classroom audio, so how
do you know if a message was heard?
Moreover, principals often need to
use precious time to make live emer-
gency announcements, or worry
about external communication before
they can take action.
A modern, integrated communications
platform should bring together all the
communication needs of a school un-
der one system. The system should be
easy-to-use, flexible, expandable, and
give power to the school to make neces-
sary changes to the system to suit their
evolving needs, including new technol-
ogies around school safety and security.
The most comprehensive and flex-
ible solution built for K-12 institutions
is FrontRow’s Conductor platform.
Through Conductor, the company’s net-
worked classroom AV systems can be
linked to hallway speakers, intercom
stations, signage, and other devices into
a single communications grid over the
school’s LAN. A simple, but powerful
software interface lets the school staff
do daily tasks like paging, bells, and us-
ing the intercom, as well as emergency
response, in a much more manageable
way. Those schools across Canada that
have discovered the academic benefits
of FrontRow’s classroom audio technol-
ogy can now leverage that investment
to address campus-wide communica-
tion challenges.
St. Jerome’s Catholic school in Vermilion,
Alberta upgraded their analog PA sys-
Make your schools safer and more efficient for the 21st century
Educational Facility Managers’ Association of B.C. | www.efmabc.com 59
Visit us at EFMA-BC 2018
Booth #102
1-800-340-9894 ex. 5373
www.gofrontrow.com
A safer, more efficient school
Create a single communications grid for paging, bells, intercom and emergency alerts over your LAN with FrontRow. • Flexible & Expandable - totally customizable with no ongoing
or hidden fees
• Self-sufficient - use the intuitive interface to manage communications without the need for outside consultants and techs
• One system for emergency response - one-click can activate emergency alerts, trigger digital signage, lock doors, send e-mail notifications and much more
• Eliminate redundancy - no need for separate wiring, amplifiers, speakers, bell tones, intercom phones, support contracts
tem with FrontRow Conductor during a
modernization to the school in 2016.
"The FrontRow Conductor has allowed
our school to have an easy-to-use, tech-
nologically advanced intercom sys-
tem, that works seamlessly with our
classroom audio systems,” says Sean
Whelan, assistant principal and Grade
8 teacher. “The tech support and cus-
tomer service from FrontRow has been
second to none."
With a conventional bell system, Whit-
tier City School District in California
dreaded the arrival of Daylight Saving
Time. “Changing our bell system was
very difficult. Over the weekend we had
to have men come in and go school to
school and make the changes,” says
Jon McNeil, assistant superintendent
of Whittier City School District, who
adds that since implementing FrontRow
Conductor, “We’ve got tremendous flex-
ibility. The principal or secretary can
make changes easily and operate it very
quickly and intuitively.”
McNeil notes that Conductor is efficient
in space, as well as function, since the
“head-end” is simply one server and a
PC for the office manager. “It’s a big deal
for us,” he says. “The old system [was]
an enormous box that’s seven feet tall…
and now we’re able to blow out these of-
fices and enlarge them, whereas before
we could not move those units.”
Schools that have chosen modern, scal-
able, and networkable communication
solutions are reducing costs, saving
effort, and achieving more. FrontRow
Conductor is available through quali-
fied resellers across Canada, and sup-
ported by the manufacturer’s own
team from Mississauga, Ontario. n
For more information on modernizing
your school’s classroom and
campus communication, visit
www.gofrontrow.com, or call
800-340-9894.
The FrontRow Conductor has allowed our school to have an easy-to-use, technologically advanced intercom
system, that works seamlessly with our classroom audio systems
60 Ops Talk • Spring 2018
• Fire protection – We have encountered many challenges
with BCBC limiting distances, fire access routes, and fire
hydrants. Limiting distances restrict where a portable class-
room can be placed on site, as well as dictating fire ratings
and construction materials; sometimes the ideal location is
not permitted. Additionally, oftentimes the portables cannot
be placed close enough to a fire access lane or fire hydrant,
so new access lanes and hydrants need to be provided.
• Zoning regulations – locating a portable on an existing site
means that all current zoning regulations must be met. The
most common problem this presents is regarding vehicle
parking and setbacks. We have found in many cases that
Recently, class sizes were reduced in B.C., cre-
ating a shortage of classroom space in many
schools across the province. School District
#36 (Surrey) is one example of a district that
is working towards accommodating a growing
student population; currently they are experiencing a popu-
lation growth rate of 10,000 new residents annually. This, in
addition to reduced class sizes, means that classroom space
is at a premium. The Surrey School District is not alone in this
problem, and in the last year, Thinkspace Architecture Plan-
ning Interior Design has been working on portable relocation
projects on more than 75 different school sites to help address
the lack of available classroom spaces in various school dis-
tricts.
Portable classrooms may not be ideal, but they are impor-
tant as they offer a relatively quick solution to providing more
classroom spaces rather than holding classes in a gymna-
sium or library. Our experience over the years has allowed
us to identify many challenges that may present themselves
during preparation of permit documents for a portable class-
room relocation. Often, the most difficult part of a portable
relocation is choosing the best placement on site while con-
forming to current building code and zoning regulations.
These challenges include:
Addressing limited clAssroom spAces with portAble clAssroom relocAtions
Thinkspace Architecture Planning Interior Design has been working on portable relocation projects on more than 75 different school sites to help address the lack of available classroom spaces in various school districts.
The portable classroom can be connected independently to site services or connect to the existing school, depending on what capacity is available.
Educational Facility Managers’ Association of B.C. | www.efmabc.com 61
Locating a portable on an existing site means that all current zoning regulations must be met.
older schools do not have sufficient parking by current regu-
lations, and more parking stalls must be added, or a variance
permit applied for to allow an exception to be made. Addi-
tionally, we have encountered cases where the site setbacks
do not allow convenient siting, also requiring a variance.
• Site conditions – existing site conditions including trees,
grades, lighting, protected environmental zones, and avail-
able space all influence portable placement as well. Trees
may need to be removed, usually requiring they also be re-
placed, or they may be bylaw protected trees that you can’t
build within a specified distance of. Grades may be so steep
that concrete platforms or retaining walls need to be built
to achieve accessible access. Site lighting might not be
sufficient and new lights must be installed. Protected en-
vironmental zones, such as Riparian zones may not allow
you to build within their boundaries.
• Site services – some portables require sanitary, water, or
gas connections, and all require electrical connections.
Depending on where the portable can be placed on site
by BCBC and zoning regulations, this can sometimes be
quite challenging to achieve. The portable classroom
can be connected independently to site services or con-
nect to the existing school, depending on what capac-
ity is available from the existing school. Additionally, all
portables must connect to the fire alarm system, which
typically has extra space available, but not always.
• Washrooms – the existing school must provide an ad-
equate number of washrooms by BCBC, or washrooms
must be added to the portable classroom.
The challenges outlined above include the ones most com-
monly encountered during portable relocations. In addition
to portable relocations, Thinkspace has completed more
than 100 projects to assist school districts meet their space
requirements through new builds, additions, renovations,
seismic upgrades, and other miscellaneous projects. n
architecture planning interior designt (604) 581 8128 | (250) 762 2503 www.thinkspace.ca
Design & Construction | Renovations & Additions | Building Envelope Design Maintenance Projects | Seismic Upgrades | Portable Relocations | Long Term Facility Plans
Project Identification & Definition Reports | Prefabricated Modular Construction
Mar Jok Elementary School, Kelowna
University Hill Secondary School, Vancouver
62 Ops Talk • Spring 2018
Index to advertISerSB.G.E. Service & Supply Ltd. ............................................................ 38
Breathe Easy Duct Cleaning Ltd. .................................................... 44
Canstar Restorations ........................................................................... 3
Craven Huston Powers Architects .................................................. 48
D.G. MacLachlan Limited ................................................................. 57
Dobbin Sales Ltd. ................................................................................. 9
Emco Corporation .............................................................................. 53
Erv Parent Co. Ltd. ............................................................................... 4
ESC Automation / Delta Controls ................................................ OBC
Etp – Energy Technology Products ................................................ 22
Extron Electronics ............................................................................. 32
Fortis BC ............................................................................................... 8
Front Row Education ......................................................................... 59
Garaventa Lift .................................................................................... 43
Grundfos Canada Inc. ........................................................................17
Houle ................................................................................................... 15
IBC Technologies ................................................................................. 5
Integral Group .................................................................................... 62
Interior Turf Equipment .................................................................... 52
Kimco Controls Ltd. ............................................................................11
McGregor Hardware Distribution .................................................... 13
O3 Canada .......................................................................................... 37
Ossicle SoundField Solutions ........................................................... 21
Pigeon Patrol....................................................................................... 56
Reliable Controls Corporation ........................................................IBC
Rocky Point Engineering Ltd. .......................................................... 49
Roofing Contractors Association of British Columbia .................. 19
Royal Stewart Ltd. ............................................................................. 43
Sound Solutions.................................................................................. 47
Spears Sales & Service ...................................................................... 57
Thinkspace ......................................................................................... 61
Time Access Systems Inc. ................................................................ 56
Topside Consulting (2004) Ltd. ........................................................ 41
Tremco ................................................................................................ 45
Viessmann Manufacturing Company Inc. ..................................... 39
Wesco Distribution/Philips Lighting ............................................ IFC
Western Bus Parts & Service Ltd. ...................................................... 6
Winmar.................................................................................................. 7
WorkSafe BC ....................................................................................... 55
MACH-ProView™
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Reliable Controls unveils the new MACH-ProView™ LCD with TRENDview. This freely programmable, combination BACnet® Building Controller (B-BC) and BACnet Operator Display (B-OD) resides on Ethernet, Power over Ethernet, Wi-Fi or EIA-485 networks. Backed by an industry-recognized 5 year warranty and a nation-wide network of certified Authorized Dealers, the new MACH-ProView will empower you to stay in touch with your building's performance.
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You can be safe in the knowledge that your building automation system is being taken care of by ESC Automation experts. We deliver a comprehensive and meticulous service, from installation to maintenance, ensuring you get a solution that’s right for your building. Our systems help you manage operating costs eff ectively by identifying ineffi ciencies and acting upon them (even remotely) to keep your buildings running smoothly and reduce your energy costs.
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