Creating a Roadmap for Success in the 21st Century Strategic
Planning Process for MSSU Fall 2009
Slide 2
1998 HLC Self-Study Previous strategic plan was titled
Strategic Issues, Strategies, and Goals for the 21st Century
identified six overarching issues that should be addressed by the
college as it began to implement an international approach to
education. The entire campus community should focus on student
satisfaction and needs. The primary focus should be on teaching and
learning. The institution needs to ensure that it has a high
quality curriculum that meets the needs of its students and their
employers. The institution must become more marketing oriented.
MSSC needs to fully implement and take advantage of the
distinctiveness of the international mission. Recognizing scarce
resources and increased demands for accountability, the college
should continue to stress efficiency of operation while recognizing
that it may need to be more selective in some of its initiatives.
http://www.mssu.edu/planning/
Slide 3
2008 HLC Peer-Review Team Comments The campus has no
comprehensive strategic plan and no process in place to develop a
plan. The planning culture on campus is restricted to specific
offices or programs that have developed a plan in isolation of the
rest of the campus. Data to support institutional planning is
limited and is often generated by individual offices without a
uniform definition of variables. Additionally, discussion with
faculty and administrators indicate that data analysis is conducted
in isolation and that a number of offices do not rely on data to
guide decision making. Without a strategic plan and a culture of
data driven decisions, the campus is unable to systematically
respond to the evolving environment in higher education. The
budgeting process is completed in the absence of a strategic plan
and in isolation. Unit budgets are determined without consideration
of re-allocation opportunities or unique budgeting needs. Given the
historically limited budget levels, enrollment declines, and the
funding reduction in 2001, the absence of a plan to establish
funding priorities seriously jeopardizes the ability of the
university to shape its future. It was noted that the net assets of
the University have declined each of the past 2 years. This decline
is particularly troubling in the absence of a strategic plan.
Slide 4
2008 HLC Peer-Review Team Comments Although the team
recommended that the institution be granted a 10-year
continued-accreditation status with HLC, it also required that a
focused visit be conducted in spring 2011 to review the status of
institution-wide strategic planning and the institutions system of
shared governance.
Slide 5
Steering Committee Goals Underway To create a greater sense of
ownership and promote the accomplishment of the Missouri Southern
State University mission, values, goals, and plans. To identify and
respond to the most fundamental issues facing the university. To
identify external trends and forces that are likely to effect the
organization and its mission. To implement a broad-based and
highly-participatory process. To require a candid examination of
critical issues by key participants in order to develop common
understanding and to build a commitment to the implementation of
the plan. To be action oriented and stress the importance of
developing plans for implementing strategies. To improve and
reinforce the Universitys system of shared governance by reviewing
and updating related policies and procedures.
http://www.mssu.edu/planning/goals.htm
Slide 6
Steering Committee Goals to be Addressed To ensure that the
institutions resource base supports its educational programs and
its plans for maintaining and strengthening their quality. To
address the subjective question of purpose and the often competing
values that influence mission and strategies. To be politically
realistic by taking into account the concerns and preferences of
both internal and external stakeholders. To focus on developing and
implementing strategies now in order to position the university
favorably for the future.
http://www.mssu.edu/planning/goals.htm
Slide 7
Strategic Planning Benchmarks
http://www.nsuok.edu/strategicplan/index.html Outlines Northeastern
Oklahoma State planning priority to enhance, clarify, and simplify
the original mission, vision and values statements.
http://www.govst.edu/uploadedFiles/strategy2015/strat egy_2015.pdf
http://www.govst.edu/uploadedFiles/strategy2015/strat egy_2015.pdf
Governors State University Strategic Plan (Junior, Senior, and
Graduate program university)
http://www.missouriwestern.edu/StrategicPlan/stratplan.pdf
http://www.missouriwestern.edu/StrategicPlan/stratplan.pdf Missouri
Western State University Strategic Plan http://www.ucmo.edu/sprc/
http://www.ucmo.edu/about/mission/documents/strategicplan. pdf
http://www.ucmo.edu/about/mission/documents/strategicplan. pdf
Central Missouri State University Strategic Plan
Slide 8
This Strategic Plan Will Not: Stop global warming Fix the
national debt Improve the local weather Fix the state budget Change
the climate on campus Fix MSSUs financial situation Will: Give
direction to Help change the climate on campus Help direct
available resources Identify areas of focus for development
activity Give structure to the hard work of developing specific
tactical plans to reach objectives and move toward fulfilling
goals.
Slide 9
The Time Frame: 3 Years What is in the future? Expected State
Cuts @ 6% Strategic Planning 2010 - 2011 Year One Loss of Fed
Stimulus $ Money falls like manna from heaven NO! Tactical Planning
2011 - 2012 Year Two 2012 - 2013 Year Three
Slide 10
Retreat Process 1.Evaluate the first map. 2.Display for
strategic planning retreat group. 1.Evaluate and discuss 2.Breakout
into discussion groups to discuss issues 3.Reconvene to discuss new
map. 1.Evaluate and discuss 2.Breakout into discussion groups to
discuss issues 4.Start with step 3 again.
Slide 11
Mission Clarification Mission Statement Missouri Southern State
University is a state-supported, comprehensive university offering
programs leading to undergraduate and selective graduate degrees.
The University has a statewide mission in international education
granted to MSSU by special legislation. Central to that mission is
the strong commitment to international education, to the liberal
arts, to professional and pre-professional programs, and to the
complementary relationship that must exist between liberal and
professional education in order to prepare individuals for success
in careers and lifelong learning.
Slide 12
Mission Clarification MSSU Mission Statement Values Vision
International Education Missouri Southern State University will be
recognized as a leader in offering undergraduate and graduate
degree programs that foster the total education of each student. In
order to remain loyal to the trust given to the University by the
people of the State of Missouri, Missouri Southern State University
will: The University desires to prepare its students to understand
world affairs, international issues, and other cultures as seen
through their history, geography, language, literature, philosophy,
economics, and politics. Knowledge and understanding of other
cultures of the world also promote better understanding of our own
valuable cultural diversity. fulfill its mission and objectives in
an honorable and ethical manner; Liberal Arts Education
periodically review its mission in light of contemporary changes in
society and in the needs of the people of Missouri; The University
commits to a liberal arts education that is reflected in a
comprehensive program of general education requirements for all
students to ensure that they have a breadth of educational
experiences which will enable them to develop communication and
critical thinking skills and to acquire and apply aesthetic,
contemporary, civic, international, historical, mathematical,
scientific, and value-oriented perspectives. continually assess the
effectiveness of its programs in order to ensure their quality and
integrity. Teaching and Learning The University emphasizes quality
teaching and learning as the most important attributes of the
institution, complemented by scholarly and creative expression.
Community Service The University is dedicated to responding to the
needs of the Southwest Missouri region as well as serving as the
intellectual, creative, and cultural center of the area.
Success?
Slide 13
Map #1 Team 5.3: Academic AffairsTeam 5.1: Business Affairs
Success? Promoting Undergraduate Academic Quality
(success?)Opportunity1: Resource Usage Teaching and Learning Goal
1: Emphasize quality teaching and learning as the most important
attributes of the institution. Success? To promote the student
experience (success?), Southern engages in effective stewardship of
resources. Assess Goal 2: Utilize comprehensive university
information to facilitate a data driven decision making model. Goal
1: Southern will enhance, manage and maintain financial resources
to accomplish strategic objectives. Promoting Quality Graduate
Programs Assess Goal 2: Southern will ensure that both existing and
new programs are either cost or mission justified. Teaching and
Learning & Community Service Goal 1: Provide graduate programs
to meet the needs of the region. Ethical Goal 3: Southern will
value and respect employees by providing resources to recruit,
hire, support and retain qualified faculty and staff. International
Education Goal 4: Southern will allocate resources to meet the
future needs of technology, facility infrastructure and
maintenance. International Goal 1: Provide an international
perspective for students, faculty and the community to prepare them
for successful roles in a culturally diverse world. Team 5.5:
Enrollment ManagementTeam 5.2: Student Affairs Goal 1: Increase the
enrollment of new students by 3% each year for the next five years
Success? Goal: Provide quality programs that promote student
success Success? Goal 2: Improve student success. Ethical Goal:
Promote a culture that values employees Leader Goal 3: Enhance the
image of MSSU. Assess Goal: Commit to provide excellence in student
services Team 5.6: Shared Governance Ethical To ensure appropriate
governing bodies engage in thorough and meaningful deliberations
within a framework that provides for timely, educated decisions in
support of the greater good of the University.
Slide 14
Map 1a: Academic AffairsBusiness Affairs Student Affairs MSSU
Will Promote Student Success Opportunity1: Resource Usage Goal:
Provide quality programs that promote student success Shared
Governance Enrollment Management Goal 1: Emphasize quality teaching
and learning as the most important attributes of the institution.
To promote the student success, Southern will engage in effective
stewardship of resources. Goal: Commit to provide excellence in
student services To ensure appropriate governing bodies engage in
thorough and meaningful deliberations within a framework that
provides for timely, educated decisions in support of the greater
good of the University. Goal 1: Increase the enrollment of new
students by 3% each year for the next five years Goal 2: Utilize
comprehensive university information to facilitate a data driven
decision making model. Goal 1: Southern will enhance, manage and
maintain financial resources to accomplish strategic objectives.
Goal: Promote a culture that values employees Objectives: Review,
and adjust where appropriate, organizational structures and
processes to respond to a changing environment. Goal 2: Improve
student success. Goal 1: Provide quality graduate programs to meet
the needs of the region. Goal 2: Southern will ensure that both
existing and new programs are either cost or mission justified.
Recognize and value the different levels of authority,
responsibility, and expertise within the University community. Goal
3: Enhance the image of MSSU. Goal 1: Provide an international
perspective for students, faculty and the community to prepare them
for successful roles in a culturally diverse world. Goal 3:
Southern will value and respect employees by providing resources to
recruit, hire, support and retain qualified faculty and staff.
Utilize the collective intelligence of the University community
through genuine, inclusive deliberations in the decision-making
process. Goal 4: Southern will allocate resources to meet the
future needs of technology, facility infrastructure and
maintenance. Encourage open dialogue and candid communications to
create an atmosphere in which constituents may speak freely.
Slide 15
What is Missing? Student Success The University provides
support services and programs that contribute to the academic
success, personal growth, and career development of its students so
that they may realize their potential as both individuals and
prepared, responsible members of society. Community Service:
Regional Economic Development METS regional, state, federal
concerns KCUMB Impacts Economic Development and METS
Slide 16
What is the Charge? Review the linkage between the mission,
vision, values, and goals. Discuss the change in wording
substitution for success in both AA and BA. Determine the role of
enrollment management and shared governance. Review Map 1a to
determine what is super-ordinate and sub-ordinate (goals vs
objectives). Review the other stated goals for each area to be sure
your agree with Map 1a (are some stated objectives tactics, or
tactics objectives). What goal(s) should be identified for economic
impact? What objectives are related to this goal? What is the final
list of goals that are super-ordinate?
Slide 17
Clarified Mission Missouri Southern State University Mission
Statement Missouri Southern State University is a state-supported,
comprehensive university offering programs leading to undergraduate
and graduate degrees. Central to our mission is a strong commitment
to international education, liberal arts, professional and
pre-professional programs, and the complementary relationship that
must exist among them to prepare individuals for success in careers
and lifelong learning. Vision Missouri Southern State University
will be recognized as a leader in offering undergraduate and
graduate degree programs that foster the total education of each
student. In order to remain loyal to the trust given to the
University by the people of the State of Missouri, Missouri
Southern State University will: fulfill its mission and objectives
in an honorable and ethical manner; periodically review its mission
in light of contemporary changes in society and in the needs of the
people of Missouri and our communities; continually assess the
effectiveness of its programs in order to ensure their quality and
integrity.
Slide 18
Mission Values Values International Education The University
prepares its students to be global citizens in fulfillment of its
statewide mandate. Liberal Arts Education The University commits to
a comprehensive program of general education requirements for all
students. Teaching and Learning The University provides exemplary
teaching and learning as supported by scholarship and creative
expression. Student Success The University commits to the academic,
personal and career success of its students. Community Service The
University leads the intellectual, creative, cultural, and economic
advancement of our communities.
Slide 19
Once We Decide On Our Strategic Plan: International Aspect of
the Mission Obj 1Obj 2 Obj 3 Obj 4 Obj 5Obj 6 Tactic 1 Tactic 2
Tactic 3 KPI: Individual objectives and tactics set by
International Task Force Report KPI: Tactic 2 Tactic 3 Tactical
Step 1 Tactical Step 2 Tactical Step 3 Tactical Step 4
PersonResponsible Tactical StepKPI Due Date Tactic 1
Slide 20
MSSU Goal 1: Ensure quality academic programs to achieve
student success. (Liberal Arts Education, Teaching and Learning,
Student Success) Objective 1.1: Provide undergraduate programs to
meet the needs of our communities Objective 1.2: Provide graduate
programs to meet the needs of our communities Objective 1.3:
Sustain and increase institutional and program accreditation.
Objective 1.4: Expand and enhance learning opportunities through
distance education. Objective 1.5: Pursue and support High Impact
learning experiences.
Slide 21
MSSU Goal 2: Ensure a total University Experience through
quality services and programs. ( Liberal Arts Education, Teaching
and Learning, Student Success) Objective 2.1: Commitment to
excellence in academic advising. Objective 2.2: Build programs to
support students success and academic progression. Objective 2.3:
Provide a distinctive Honors Program that recognizes and promotes
academic excellence. Objective 2.4: Increase student
engagement.
Slide 22
MSSU Goal 3: Ensure an international perspective for our
communities to foster success in a culturally diverse world. (
International Education) Objective 3.1: Sustain and create programs
which ensure a global perspective for students. Objective 3.2:
Sustain and create programs which ensure a global perspective for
our campus community. Objective 3.3: Provide international
opportunities to promote a global perspective for our external
communities.
Slide 23
MSSU Goal 4: Promote effective stewardship of resources to
support the Universitys mission. (Supports: all aspects) Objective
4.1: Ensure that existing and new programs are either cost or
mission justified. Objective 4.2: Allocate resources to meet the
future needs of technology, facility infrastructure and
maintenance. Objective 4.3: Ensure human resources fulfill the
mission of the university.
Slide 24
MSSU Goal 5: Promote a culture that values all members of our
campus communities. (Supports: all aspects) Objective 5.1: Recruit,
hire, support and retain qualified employees. Objective 5.2: Engage
in meaningful deliberations in a framework of shared
governance.
Slide 25
Goal 6: Promote the intellectual, economic, cultural, and
creative development of our communities. (Community Service)
Objective 6.1: Promote Science, Technology, Engineering, and Math
(STEM) programs and professional development opportunities to
satisfy regional workforce demand. Objective 6.2: Promote the
intellectual development of our communities. Objective 6.3: Promote
the economic development of our communities. Objective 6.4: Promote
the cultural and creative development of our communities.
Slide 26
MSSU Strategic Planning Matrix Parties: Dean of Graduate and
Lifelong Learning Deans & Department heads Roles Honors
Director International program director and International Taskforce
Vice President for Student Affairs MSSU Goal 1: Ensure quality
academic programs to achieve student success. Objective 1.1:
Provide undergraduate programs to meet the needs of our communities
Identify plan for future needs Develop advisory/funding boards
Support area 5A Objective 1.2: Provide graduate programs to meet
the needs of our communities Coordinate programs and faculty
Develop graduate and professional studies deans position. Identify
plan for future needs Objective 1.3: Sustain and increase
institutional and program accreditation. Need framework for
sustainable accredited program evaluation. Objective 1.4: Expand
and enhance learning opportunities through distance education.
Coordinate programs and faculty Implement master faculty model.
Objective 1.5: Pursue and support High Impact learning experiences.
Evaluate class and program pedagogies High impact learning through
travel seminars and semesters abroad Identify and develop
additional high impact learning opportunities MSSU Goal 2: Ensure a
total University Experience through quality services and programs.
Objective 2.1: Commitment to excellence in academic advising. Work
on model for online and graduate model. Work on model for
freshman/sophomore/ departmental advising model. Work with
departments to identify honors advisors Develop and publicize
effective campus-wide advising model
Slide 27
WORK BREAKDOWN SCHEDULE Issue: Need to have training facility
in order to maintain safety levels and meet accreditation
standards. Objective: Have training facility built. Strategic
Action (actions/objecti ves/method) Support/ Resources Needed
Responsible Party Others Participating Target Completion Date
Method of Measurement Status Have plan for facility City Engineer
& Accountants Fire depart. Team DennisAaron Al Kevin September
1, 2005 Finalized ReportIn process Obtain city funding City Public
Information Fire dept. public information DonMike Mkie July 1,
2006Council action on funding Pending Action Steps: 1.1.1
Slide 28
Need To Develop Gantt Chart
Slide 29
To Follow: Timeline Dashboard
http://www.dashboardinsight.com/articles/digital-
dashboards/building-dashboards/dashboards-for-
university-administration.aspx
http://www.dashboardinsight.com/articles/digital-
dashboards/building-dashboards/dashboards-for-
university-administration.aspx http://www.gsu.edu/18338.html
http://www.gsu.edu/18338.html
http://www.admin.mtu.edu/urel/dashboard/about.ph p
http://www.admin.mtu.edu/urel/dashboard/about.ph p
http://www.ilstu.edu/reportcards/dashboard/index.p html
http://www.ilstu.edu/reportcards/dashboard/index.p html