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Creating Career Pathways for the Current and Future Workforce
Haley Glover is a strategy director at Lumina Foundation. Glover leads Lumina’s Goal 2025 strategy to mobilize communities and employers for higher education attainment. Glover's previous role in convenings at Lumina brought together thought leaders, policymakers, and practitioners to influence the national conversation, translate ideas into action, and build the momentum toward increasing postsecondary attainment and college success.
Prior to joining Lumina’s staff, Glover served as associate commissioner for policy and planning studies at the Indiana Commission for Higher Education, where she led the deployment of the Commission’s nationally-recognized strategic plan, built accountability models, and guided higher education policy for the state.
She currently serves on the Board of Directors of the Simon Youth Foundation, the Herron-Morton Place Association, and Landmark Farms Foundation. She is a Professional Partner for Franklin College. She also serves as a college mentor through the Starfish Initiative.
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Haley Glover
Strategy Director
Lumina Foundation
June 17, 2015
INCREASING POSTSECONDARY EDUCATION OF THE U.S. WORKFORCE BY 2025
The Pipeline Isn’t Just Leaky—It’s BrokenFor every 100 Ninth Graders
74 Graduate from High School
46 Enter College
31 Are Still Enrolled Sophomore Year
21 Graduate within 150% Time 36M adults with some college and no degree
Higheredinfo.org, 2010
30
35
40
45
50
55
60
65
Current attainment
New degrees at current rates of production
Additional traditional students
Returning adults
High-quality certifications
High-quality certificates
Roadmap for Reaching Goal 2025
55M New Jobs by 2020
Grad/Professional, 11%
Bachelor, 24%
Associate , 12%
Certificate, 7%
Some College No Degree, 11%
No College, 38%
Source: Georgetown Center on Education and the Workforce
Graduate or Professional Degree, 11.3%
Bachelor's Degree, 19.8%
Associate Degree, 8.9%
Some College, No Degree, 21.8%
High School Graduate, 26.4%
9th-12th, no Diploma, 7.2%
Less than 9th grade, 4.7%
Source: US Census, 2013 ACS
Educational AttainmentFor the US 2013 Age 25-64
40.0% Current % of adults with postsecondary credentials(2013)
5.2% with high-quality,
workforce-relevant
certificates
Attainment up 2.1 percentage points
since 2008
1. The degree attainment rate of the 25 to 64 population
2. The degree attainment rate of the 25 to 34 population
Progress toward Goal 2025
2008 2009 2010 2011 2012 2013
37.9% 38.1% 38.3% 38.7% 39.4% 40.0%
2008 2009 2010 2011 2012 2013
37.8% 39.0% 39.3% 40.1% 40.9% 41.6%
3. The high-value certificate attainment rate of the 25 to 64 population
2011 2012 2013
5.2% 5.2% 5.2%
To Succeed, We Must Achieve Equity and Excellence
44.47%
28.14%
20.27%
60.07%
23.86%
0%
10%
20%
30%
40%
50%
60%
70%
White Black Hispanic Asian Native American
Degree Attainment Rates among United States Adults (25-64) by Population Group
Equity: Recognition of the need to eliminate disparities in educational outcomes for students from historically underserved and underrepresented populationsExcellence: Offering clear, flexible and transparent pathways to students in their pursuit of postsecondary credentials
32.57
43.05
0 10 20 30 40 50
Turkey
Italy
Mexico
Portugal
Slovak Republic
Czech Republic
Austria
Hungary
Poland
Slovenia
Greece
Germany
France
Spain
Israel
OECD Average
Netherlands
Denmark
Iceland
Belgium
Sweden
Switzerland
Estonia
Norway
Luxembourg
Finland
Ireland
New Zealand
United Kingdom
Australia
Korea
United States
Israel
Japan
Canada
Percentage of Adults 25-64 with Associate’s Degree or Higher
US Ranks 4th
Source: Education at a Glance 2014: OECD Indicators
In the US, 5% of children with
parents who have not graduated
from high school will graduate
from college.
The OECD average is 23%.
Source: Postsecondary Education Opportunity, “Bachelor’s Degree Attainment by Age 24 by Family Income Quartiles, 1970-2009”
With an increasingly globalized business world and new economic challenges around every corner, the demands of the 21st century job market are constantly evolving. Industries like healthcare, it, insurance and biotechnology frequently require
new certifications and degrees.
Post-secondary education and training is a critical part of equipping American workers to succeed in this new reality.
Key Business Drivers of Postsecondary Education for Workers
Talent Development Competitive Advantage
Attracting New Talent Customer Service & Loyalty
Talent Retention Productivity & Innovation
Employee Engagement Cost Reduction
Diverse Leadership Internal Operations
Bolsters Talent Pipelines Replacement Hiring
Skill Replenishment for AgingWorkforce
Cost of Development via College Partnership
Employers are looking for:
Course work, certifications and degrees that offer learning and training opportunities that are directly applicable to
their business
Programs that allow for the collection of metrics to demonstrate the financial benefits and business value of
such an approach
Financial & budget constraints
No ROI or success metrics
Underutilization of existing benefits
Uncertainty of colleges’ ability to
meet business needs for skills
Company Inhibitors
Employee Inhibitors
No visible link between career
progress and education attainment
Lack of upfront funds to enter college
Fear & challenges of being a working adult
and student
Lack of management support
Time consuming
“life demands”
Recommendations for Employers
Increase involvement and communication with employees to support their career plans and align with company’s skill needs
Develop partnerships with educational institutions to align instructional offerings to minimize skill gaps
Re-Examine tuition reimbursement programs
Examine the benefits to your company and employees by participation in UpSkillAmerica Initiative.
Implement practices or join initiatives that can reduce the cost of education for employees
Help ensure management support employees’ pursuit of education
“Our company is only as good as our employees and it’s important that we invest in their growth
and development” - Dan Beckerman, President and CEO, Anschutz Entertainment Group (AEG)
Joseph B. Henning, IOM, CAE, ACE is President and Chief Executive Officer of the Aurora (IL) Regional Chamber of Commerce, a position he began in August 2005. The Aurora Chamber is the largest and longest-running membership-based business association in the area.
In 2014, he was named Chamber Executive of the Year by the Illinois Association of Chamber of Commerce Executives.
In addition to serving on a number of boards and committees throughout the Aurora region, Henning serves on the River Valley Workforce Investment Board, Aurora Regional Pathways to Prosperity, and leads the Mayor’s Taskforce on Workforce Development. He was appointed by Gov. Pat Quinn to serve on the Illinois 21st Century Workforce Development Fund Advisory Committee in 2012.
His background includes business development, marketing, strategic planning, and organizational development in a number of industries including health care, entertainment, and education. In 2007, Henning led the Aurora Chamber to achieve its first accreditation through the U.S. Chamber of Commerce with four-star distinction. In 2012, he led the re-accreditation effort and successfully achieved five-star distinction; one of only three chambers in Illinois to currently hold that distinction.
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Aurora Regional Chamber of Commerce
Community Demographics
DistrictAurora
StudentsMinority
PopulationLow-Income
PopulationGraduation
RateCollege
Ready
129 9,450 69% 60% 75% 36%
131 14,552 96% 81% 63% 19%
204 9,560 43% 15% 98% 75%
308 4,082 37% 23% 96% 50%
101 621 18% 13% 92% 74%
302 334 18% 12% 92% 53%
Aurora 38,599 44% 23% 78% 42.3%
Area’s Labor Market Overview
Category2012 Jobs
2022 Jobs
% Change
2012 Earnings
Job Postings
Health Sciences 121,330 151,202 25% $53,848 15,168
Manufacturing 111,312 101,425 (9%) $74,804 9,780
Professional/Technical 99,758 120,781 21% $71,464 8,964
Retail Trade 128,212 132,712 4% $31,874 7,863
Finance & Insurance 87,733 110,247 26% $59,254 7,488
Admin Support 101,082 122,629 21% $36,586 4,726
Transportation 52,130 60,916 17% $54,085 4,233
Education Services 30,683 36,418 19% $36,281 4,200
Hospitality 76,792 88,713 16% $19,872 4,160
Information 19,886 20,696 4% $72,379 2,303
Work-Based Learning SequencingMiddle School Grades 9-10 Grades 11-12 Grades 12-20+
Classroom Support
Competitions Career Fairs
Guest Speakers Competitions Career Coaching Apprenticeships
Project-Based Learning Career Mentors Career Fairs Capstone Projects
Teacher Externships Job Shadowing Career Mentors Coaching & Mentoring
Project-Based Learning Competitions Co-Ops
Site Visits/Tours Job Shadowing Independent Study
Mock Interviews Job Shadowing
Project-Based Learning Teacher Externships
Site Visits/Tours Work Experiences
Awareness
Exploration
Preparation
Application
Christopher B. Cooney, CCE is president and CEO of the Metro South Chamber of Commerce. He has worked with chambers for 25 years. Cooney has served as president and ceo of the Cape Cod Canal Region Chamber of Commerce (MA) and vice-president of the Plymouth Area Chamber of Commerce (MA).
Cooney is past-president of the New England Association of Chamber of Commerce Executives (NEACCE) and is past-president of the Massachusetts Association of Chamber of Commerce Executives (MACCE). Cooney is a graduate of the U.S. Chamber of Commerce Institute for Organization Management at the University of Delaware, the American Economic Development Council’s Economic Development Institute at the University of Oklahoma, the Aspen Institute at Wye River and the Center for Creative Leadership in Greensboro, NC.
Cooney holds a degree in Economics from the University of Massachusetts Dartmouth and a Masters degree in Public Administration (Pi Alpha Alpha) from Suffolk University, Boston. In addition, Cooney serves on numerous regional, state and national boards and holds a gubernatorial appointment to the Massachusetts Workforce Investment Board.
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Alison van Dam is Vice President of the Metro South Chamber of Commerce.
Founded in 1913, the Metro South Chamber of Commerce is the region’s oldest and leading economic development and business advocacy organization. The Chamber serves over 1,000 member businesses in Brockton, Massachusetts and the surrounding 17 towns. The Metro South Chamber of Commerce is a five-star accredited Chamber. The Chamber also operates the Metro South Educational Foundation.
Alison joined the staff of the Metro South Chamber of Commerce in 2007. She is a 2011 graduate of the U.S. Chamber Institute of Organizational Management (IOM) Program. As Vice President, her current responsibilities include overseeing special projects and grant proposals related to business development, government affairs, workforce development and economic development. Prior to her role at the Metro South Chamber, Alison served as Conference Manager at the Holiday Inn in Dedham and owned and operated a small business marketing and design company. Alison holds a Bachelor’s of Fine Arts from the University of Massachusetts, Amherst.
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Creating Pathways for Current & Future Workforce
ACCE – EAD PresentationWednesday, June 17, 2015
Metro South, Massachusetts • Centrally located between Boston, Providence & Cape Cod• 18 towns• Population of 372,000• 197,000 workers• Over 11,000 businesses
Brockton• Population: 94,094• Gateway City• Median household income: $45,728• Median per capita income: $21,629• 24.28% of residents foreign born• Unemployment rate: 7.9%• 82% High School diploma• 17.5% Bachelor’s or higher
Metro South, Massachusetts LARGEST INDUSTRY:
Healthcare: 277 establishments in Brockton alone
In next 5 years, job vacancy rates in Southeastern, MA to increase:
• 42.9% for home health• 31.8% for residential care• 9.4% for nursing care• 14.2% for hospitals
Program OverviewRegion’s healthcare partners identified needs:
1) Mechanism for current Entry-level employees to progress though a career ladder & training to achieve certification for career advancement
2) Creation of a pathway for qualified candidates to matriculate in higher levels of Nursing and Allied Health fields needed by employer
Program Goals:
• Train healthcare workers to meet workforce needs in the region’s top industry
• Expose more than 250 incumbent healthcare workers to the career ladder
• Increase retention rates while lowering turnover rates• Provide and Encourage certificate program completion
Program OverviewAchieved Through:
• Metro South Higher Education Collaborative• Health Care Industry Members• $250,000 WTF Grant Awarded FY 2012/ FY 2013• Sustained/furthered through Lumina Award
Activities:
• Students attended intro session• One-on-one counseling to plan studies• Evaluated in reading, math and writing at Massasoit
Community College/ Accuplacer Test• Students enrolled at college or university• One-on-one midterm checkup• Tuition reimbursement, matching contribution from employers in covering salaries during training
• Marketing Successes• Continuing programs through healthcare entities
Program OverviewStudent Background:
•70% single mothers•60% minority & ESL students
• Most CNAs, some dietary and cafeteria workers.
Program Successes• More than 140 students enrolled with tuition
reimbursement• 90% of students enrolled completed the program• 10% of students received CNA certificates• 5 students received title changes (to date)• Improved retention rate of employees• Surveys conducted with positive feedback and student interest in more classes
• Massasoit offered industry based computer class• Downtown Higher Education Center will now offer
Careers in Health Programs at school• HR reps learning how to talk to employees to encourage
career ladder advancement based on Chamber model and success stories
• Inspiring a new round of students
Program Successes
“[The Careers in Health Program] has been so helpful as I start on my path to advancing my education. I couldn’t have done it (and wouldn’t have done it) without you!”
-Lindsey, Good Samaritan Medical Center
“I would never have been able to obtain my goal of getting my BSN without the support and the grant. I feel so fortunate to have been able to pursue my education..”
-Pauline, Good Samaritan Medical Center
“The Careers in Health Program was a game changer. CIH was able to facilitate getting me into the right program and classes. I’m so thankful.”
- Denise, Good Samaritan Medical Center
Program SuccessesWIN/WIN/WIN/WIN!!The Chamber wins from a goal/mission-achievement standpoint. Workforce development, increasing educational levels, and serving the local healthcare industry aid in economic development strategy to foster job creation and retention.
The colleges increase enrollment and receive funds from tuition fees.
The Employers benefit from more proficient employees and lower turnover rates (2020 report: $25,000-30,000 average cost for employee turnover rate for professional jobs)
The Healthcare employees receive training and degrees/ credentials such as a Bachelors in Science Nursing or a Nursing Assistant Certification (CNA), helping them move up the career ladder and earn higher wages.
Lessons Learned• Important role of Chamber is convener and visionary• Valuable to bring entities together to help employees move up career ladder
• Key player should include: an independent contractor with credibility, advocating for the student
• Best to offer tuition reimbursement• Assess learning styles and organizational skills and provide realistic expectations
• You are dealing with REAL PEOPLE with real lives• How to transition project to private organizations/work
with HR representatives to understand value• Use ACCE network and embrace best practices!
THANK YOU!
Alison van Dam, IOM, Vice President(508) 586-0500 x 225, [email protected]
Chris Cooney, CCE, President & CEO(508) 586-0500 x 223, [email protected]
Career Pathway Resources
Education & Workforce Development Chamberpedia contains supports and resources
organized across the cradle-to-career spectrum.
Goal 2025 Awardee Blog Series – In-depth interviews with each of the seven ACCE-Lumina
Award Winners
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• Higher Education Attainment: www.acce.org/wiki/higher-education/
• K-12 Education & Pathways: www.acce.org/wiki/k-12-education/
• Aurora Regional Chamber of Commerce Interview: www.acce.org/Goal2025Aurora
• Metro South Chamber of Commerce Interview: www.acce.org/metrosouth/goal2025
For more information, contact Jessie Azrilian, Director of Education Partnerships:
[email protected] or 703-998-3571
