BUSINESS CRISIS PLAN

PUBLIC RESPONSIBILITY

PUBLIC RELATIONS & COMMUNICATIONS

PLANNING

EVENTS

CRISIS & COMMUNICATION MGMT

Mybusinessmavepr.weebly.com

FACT SHEET

WAYs TO AVOID A CRISIS PREPARE-PLAN MONITOR REVIEW-ESTIMATE

MOST BUSINESS NEVER HAD A CRISIS AND COMMUNICATION

PLAN TO AVOID SUFFERING OR

A DISASTER. WHY? # FACT

ONE TIME FROM 5 TO 8 YEARS ANY

COMPANY WILL FACE A CRISIS.

#FACT

DESPITE ONGOING TRAGEDIES ORGANIZATIONS INSIST NOT TO HAVE A CRISIS AND COMMUNICATION PLAN IN A CASE OF AN EMERGENCY. # FACTPUBLIC RESPONSIBILITY

PREPARATION: Organizations must ensure that an emergency plan is prepared for the workplace, including workers who may work in different or multiple work place.

What is an EP? Is a written set for instructions that outlines what workers must do.

EP plan must provide at least:

EMERGENCY procedures Action plans Evacuation procedures Notify workers and emergency service organizations Medical treatment/assistance Effective communication between organization-

authorities. Testing and alerts of the procedures Information about changes Training information

Types: FIRE EXPLOSION MEDICAL RESCUE VIOLENCE BOMB THREATS EARTHQUAKE NATURAL MAN MADE EP is better to be based on practical assessment.

Hazards/risks associated with work activities.Consideration:

Nature of the work Nature of hazards/risks at the workplace Size and Location of the workplace Proximity to Health organizations Number of the workers, visitors (persons with needs) History about equipment, related/past cases.

Practical information: Contact details for key persons/workers with specific

roles/responsibilities under the EP. Nearest emergency services. Alert /Mechanism for alerting workers. Instructions/procedures/actions. Workplace map/new possible area/map to go. Transport Post incident procedures (medical treatment/help/new

location, remove).

Access to the EP:Accessible on a notice board in each department.Workers must know what to do, their roles.

Training: Adequately trained in procedures.Explosions, fire, evacuations, earthquake, manmade

Or natural disasters.

Training may include:

Evacuations to safe place and count.

Identifying assembly points.

Location of the equipment/fire points.

Shut down procedures.

Transportations.

Training:

Refresher training for existing workers/train for new workers

Specific training for new tools/equipment/visitors;/contractors.

Specific training for key persons.

Reviewing: EP must be implemented in an emergency. To be effective an EP must be reviewed and revised on a regular basis.

Malfunction/issues fixed before any new beginning.

Here is the most important, listen to workers for any possible malfunction or any issue about equipment/products/services

Wrong doings. Pay attention on these type/cases.

Check list:

Responsible persons for specific actions. First aid/mental and officials Workers/actions/roles Specific procedures

Contact details: Officials, police, fire, hospitals, water board, power.

Poison/chemical information center.

Emergency contact details:

In an easily accessible location in any department.

(New workers must give their contact details/lists must regularly update).

First aid:

First aid assessment/medical staff/facilities/transportations

Rescue team Contact details

Fire equipment: Appropriate fire equipment. Properly maintained/regular checked/tested Stored in a clear/covered area Adequate number of trained workers/staff in use. Do they know what type to use for different types of fire?

Evacuations: Evacuations plans for emergencies, procedures. Address types/risks which may arise at the workplace. Cover everyone, allow quick/safe evacuation (for

workers/visitors/persons with special needs). Alarms/siren, clear stairs/route/passage ways. Exit signs (All above must regularly tested).

Weather conditions:Is there a risk of extreme weather?

Bushfire, floods, storms. Control measures?Weather warning: From 1-5.(1=normal/5=red code).SAFE PLACE, SAFE EXIT ROUTES.Communication equipment, workers trained in evacuations or related procedures.Coordination and collaboration with officials.Workers which may travel in extreme weather/communication ways to communicate.

Safety-Explosions/chemicals/hazardous materials: Safety data sheets available for types of risks on site. Materials labelled/stored in a safe manner /correct

instruction. Personal protective equipment. Training procedures.

Neighboring business:

Have neighboring business considered if an emergency occurs? (If a business near store chemicals/explosions).

How they collaborate/who is responsible to coordinate the place?

‘Success loves preparation'.

Public Responsibility offers a comprehensive program to business.

To build strong relationships,to build and maintain a good name

And a good image for your business.

Customer care and satisfaction program for existing and new customers.

Lectures and events in our Free of charges rooms/space.

Public Responsibility

99423240

andreasenosis@hotmail.com

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Ammoxostou 47 Nicosia.