CSM Overview Operations ASR9K v1 00

© 2013 Cisco and/or its affiliates. All rights reserved. 1

CSM Overview & Operations Cisco SMU Manager Tool

October/2013

Cisco Systems Technical Assistance Center

Sergio Barragan (CCIE 36903) and Manuel Irizarry (CCIE 3777)

© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 2

• Suggest that you download the CSM Tool from Cisco.com and install it on your laptop. And test it out. That would help to bring more live feedback on the tool itself.

• CSM can be download in the IOS XR ASR9K section of downloads for ASR9K

• A direct link is provided here: http://software.cisco.com/portal/pub/download/portal/select.html?&mdfid=282414851&flowid=2137&softwareid=284777134 The file name is CSM-1.0.zip. The title of this file is called “Cisco Software Manager v1.0”. The file size is approx. 13.5Mb

• It is suggested to download and install it before the session begins.

• Installation instructions are here: http://www.cisco.com/en/US/docs/routers/asr9000/software/smu/csmuser.html

http://software.cisco.com/portal/pub/download/portal/select.html?&mdfid=282414851&flowid=2137&softwareid=284777134



http://www.cisco.com/en/US/docs/routers/asr9000/software/smu/csmuser.html




• Overview of CSM

• The need for a SMU Tool

• CSM Basics

• CSM installation

• CSM Operations

• Non-live router

• Live router

• CSM Phase II


• CSM is the Cisco SMU Manager tool developed for IOS XR. Initially targeted for ASR9K SMU Management

• With the current rate of SMU velocity, and C-SMU’s being developed for customers, the CSM Tool was developed to make it easier for customers to make SMU selection, based on HW & SW feature needs, as well as SMU supersede requirements.

• The idea is to use a tool that will automate what SMU’s a given customer would need, rather than the previous manual “recommended SMU lists” that customers relied on.

• The SMU Manager Tool should automate what the SMU requirements are for a customer on a given release of IOS XR, intially with the ASR9K

• Note: Cisco has another tool called CSM – Cisco Security Manager, which is used for Cisco security products like ASA’s, IPS, secure routers, etc. Do not confuse the two tools. The CSM this VT is about is the IOS XR CSM.


• XR Customer pain points are SMU velocity

• C-SMU is a customer pain point. Specifically pre-requisite and superseded SMU’s. Very manual and not an easy task to understand what is the best given set of SMU’s for an XR Release.

• Automation. ASR9K’s are top products for the Service Edge and Core in some places. We need to make SW maintenance less manual and more automated to help customers be successful on the ASR9K

• The manual SMU process selection, even with recommended SMU’s postings, can be prone to error. The CSM Tool should take the error out of SMU selction.

• Lack of SMU Transparency

• SMU Volume is high (sometimes overriding the value of SMU). “Sure we can have a SMU patch, that

• helps, but if I have a high number of SMU’s is the quality of the SW still good ? and many SMU’s are reload SMU’s which is not really and advantage over an upgrade and reload in many cases.”


Must be fast and easy to launch and simple to use.

Must support all IOS-XR platforms and NG-XR.

Must support multi-releases concurrently

Proactively checks Cisco.com for posted SMU’s information (via the SMU meta

file) for multiple IOS-XR releases.

Displays an optimal set of SMUs that are recommended for a particular IOS-

XR release excluding superseded SMUs.

Distinguishes SMUs by type such as PIRST, Recommended, and Not

Recommended.

Displays information such as the SMU name, posted date, impact,

recommended, DDTS, and description.

Displays additional information such as “Pre-requisites”, “Supersedes”, and

“Superseded By”.

Displays the DDTS information from the Bug Tookit web site.

Automatic analyzes and optimizes connected routers’ software by identifying

which SMUs are needed and which SMUs are obsoleted and can be

deactivated.


Must have the ability to opt-out(gray-out) on SMUs that don’t have the

respective pie installed ie not recommend a MPLS or MCAST SMU unless pie

present on router

Provides notifications or alerts (visually or via email) when a user attention is

required.

With the SMU meta file information, provides a SMU conformance report on all

connected routers.

With the SMU meta file information, provides a SMU conformance report using

information from an external file which contains “sh install active summary” CLI

output, or be flexible enough to extract from SNMP

The SMU conformance report shall include SMUs that are needed and SMUs

that are obsoleted and can be deactivated.

Must have the ability to download SMU tar, or individual SMUs from CCO to it’s

repository, and create a new recommended tar set

Must have the ability to push the tar file, or set of SMUs to router HD

Must have ability to support IPv4 and IPv6 transport to network

The ability to perform scripted install operations



• Overview of CSM


• CSM Basics


• CSM Operations

• Non-live router

• Live router

• CSM Phase II


• CSM is a SW application that Cisco Engineers and customers can load on their laptop or server

• It is supported on Windows, Apple MAC, and Unix platforms


• Pre-requisites and Installation instructions for Windows, Unix, & MAC here: http://www.cisco.com/en/US/docs/routers/asr9000/software/smu/csmuser.html

• Windows/Outlook 2010 is my setup

• Windows Install Summary:

Step 1 From cisco.com, SW download, service provider edge router, asr9k download the file, CSM-1.0.zip. Step 2 Unzip the file, CSM-1.0.zip. Step 3 Double-click the file, SetupCSM.cmd. Cisco Software Manager begins to install. A shortcut that launches CSM software is created on the desktop. Note: The SetupCSM.cmd script assumes java to be in the search path. If that is not the case, users must include java in the search path and double-click SetupCSM.cmd, or execute “<JREDir>\bin\java -jar installer.jar" in the command prompt. JREDir is the location at which JRE is present, which is C:\Program Files (x86)\java\jre6 for Windows 7 and C:\Program Files\java\jre6 for Windows XP. Step 4 Double-click the CSM icon at the desktop to launch the CSM software. Windows desktop icon Note: This didn’t work for me on my Windows machine. I manually started java from JRE7 by double-clicking java.exe, then went to the CSM directory and double-clicked installer.exe (it then installed CSM and set up a CSM icon) I double-clicked CSM icon, then clicked on “setup”: 1)selected my SMU directory for SMU storage 2)selected my time and frequency to download SMU’s 3)set up my email account. I used “xxxx.cisco.com” for my outbound smtp server. Clicked the test email account, and received a test email (example next slide)




-----Original Message-----

From: [email protected]

Sent: Thursday, October 18, 2013 10:01 AM

To: [email protected]: Notification from Cisco Software Manager

Congratulations, the notification email has reached your account!


We need to populate this with your experience and feedback for the different supported platforms:

• WINDOWS

• UNIX

• MAC

• We need your input....



next page for visual example




Setup ICON – to set up email,

SMU directory, polling of SMU’s email setup and test

SMU directory




Setup ICON – to set up email,

SMU directory, polling of SMU’s Select Platform and version


• Overview of CSM


• CSM Basics


• CSM Operations

• Non-live router

• Live router

• CSM Phase II











Step 1 Click the Import icon on the main tool bar.

Step 2 Browse to select the external file and click Import. The

external file must follow the expected format as outlined in

the Import dialog box. Once the external file is imported, the

devices whose package information was present in the

external file appear as gray icons in the Network Elements

pane.

Step 3 Click each device in the Network Elements pane to view the

results in the SMU Monitor Pane.

Import File

The CLI Source tab is used to provide the “show install active summary” information for only one device.

To provide package and SMU information of multiple devices at the same time, an external file that

contains these details can be imported to the CSM software. To import an external text file, do the following:

Procedure



capture a “show install active sum” to a text file and import it into the CSM tool


CLI Manual

Capture a “show install active sum” from a router, and paste it in the “CLI source” screen


• Overview of CSM


• CSM Basics


• CSM Operations

• Non-live router

• Live router

• CSM Phase II


These features will be part of this EC

HTTP Proxy Support

Customer SMU ETA Visibility

Support for Service Packs

SMU Size Visibility

BSD (Borderless Software Delivery) Support

Other enhancements that can be fit into the release


Pre-requisites and Installation instructions for Windows, Unix MAC here: http://www.cisco.com/en/US/docs/routers/asr9000/software/smu/csmuser.html



Thank you.

Documents

CSM Overview Operations ASR9K v1 00