Cultivate Talent

Overcoming Resistance to ChangeUsing Push and Pull Approach

Cultivate TalentObjectives

• Gaining Buy In – Lone Nut or First Follower?

• Push Pull Change Process – Relationships – Clarity– Engage– Environment– Delivery

• Clarity - Your Self Assessment

Cultivate TalentAre you the lone nut?

Or are you the First Follower?

To get change you need to get your key followers onside

Cultivate Talent

Relationships are changing the way we do business

Command and Control

New ways to get things done

Cultivate TalentPush and Pull Influencing Styles

Cultivate TalentClarity – Sense of Purpose

Create a burning platform

Create an attractive future

Cultivate TalentClarity – New goals and strategy

Set and get buy-in to new goals

Shift belief and identity

Cultivate TalentClarity – Ways of Working

What are we passionate about?

Agree behaviours and values

Cultivate TalentARCADIS UK

• Grown by acquisition and had no clear identity

• Had to lose 300 of 800 people in the UK business

• Engaged 50+ key people across the UK to:-• Understand the culture• What needs to be fixed• New identity and culture• ID improvement projects• IT project key to process

Cultivate Talent

Cultivate Talent

Our Purpose is:

“To proactively identify and deliver projects that add real value to the business”

Overall change objective:“Move from being a cost centre to being a business service centre”

Cultivate Talent

Our job (purpose):

“Is to get 39 trains into service every day”

Bombardier Transportation, Victoria Line

Cultivate TalentClarity – Creating open leadership

Drive leadership from top

Empower self leadership

Cultivate TalentEngage – Creating followers

Launch key change initiatives

Celebrate what’s worked

Cultivate TalentEngage – Communicate at all levels

Constant communication

Identify the key role models

Cultivate TalentEngage – Teaching and Coaching

Coach your talent to deliver

Highlight failings, debrief, act

Cultivate TalentEnvironment – Process and Networks

Re-design to get enabling processes and procedures

Build effective human networks and innovation

Cultivate TalentDelivery – Align Strengths and Skills

Make better use and application of strengths

Improve key skills requiredand address weak areas

Cultivate TalentDelivery – Accountability and Measures

Have clear KPI’s signposted

Be outcome focused

Cultivate TalentDelivery – Drive for Results

Raise team performance

Results only work environment

Cultivate TalentClarity – Your Self Assessment

Do you have clarity for change, your project or team?

– Vision and Purpose?– Agreed goals/deliverables?– Agreed ways of working?– Aligned to other teams?– Desired reputation?

Cultivate TalentRecap on what change needs….

• The “First Followers” • Clarity: sense of purpose, agreed goals and

deliverables• Engagement: key players, empower, motivate,

flex your styles• Environment: framework to allow people to

succeed• Delivery: focus on outcomes and results

Cultivate TalentAre you a Lone Nut or a First Follower?

Interested in taking action? • 1:1 session PM Today• Follow up call/meeting

Adrian WoodstockCultivate Talentwww.cultivatetalent.co.ukAdrian.woodstock@cultivatetalent.co.uk