MITHUN ROY    Phone: +91-9038147194Email Id: rmithun9124@gmail.com

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ObjectiveSeeking to work in a professional competent workplaces that encourages professionalism and will use my skills and knowledge to ensure proper administration of Windows Technology and Cisco Technology.

Overall Experience and Relevant experience:Total Experience: 4 yrs 11 monthsRelevant Experience:      4 yrsPrevious Employer: TATA CONSULTANCY SERVICES Duration: Oct 2008 to Sept 2013Functional Area: Windows System Administration/ End user Support/ troubleshooting of LAN networksRole: System AdministratorKey Skill: Windows Server 2008R2/Server2012R2 AD, GPO, FSMO, IPSEC, NPS, DNS,DHCP, NLB,

Windows 7 Enterprise Desktop support Engineer & End user Support, CCNA, MCSAResume Headline: Windows Server System Administrator and End user support with 4.11 years of Experience in

Microsoft Technology.

Employment Gap:Total Gap: 2 Years 2 MonthsReason: For Upgrading Enterprise profiles, Successfully Completed Full time courses in Microsoft

Server and Client OS, Cisco CCNA R&S and CCNP R&S and MCSA, MCSE SERVER, EXCHANGE SERVER 2013 and Office 365 and Enterprise Windows 7 Desktop Support

Technician

Certifications Completed after leaving Previous Employer: Microsoft Certified Professional(MCP) (Certificate No: F406-9955; Certification id: 12369702) Microsoft Certified Solution Associate (MCSA- Server Infrastructure) (70-410,70-411,70-412) (Certification No:

F408-9887; Certification id: 12369702) Successfully Completed MCSE-Implementing and Advanced Server Infrastructure (Exam ID: 70-414) PRO: Windows 7, Enterprise Desktop Support Technician(Exam ID:70-685) (Certification id: 12369702) Cisco Certified Network Associate Routing and Switching (Cisco Verification No: 422884169636HPAG;

Cisco ID No. CSCO12884685)

Successfully Completed MCSA/MCSE- Server 2008/2012 courses from ROOMAN Technologies, New Delhi Year- 2014-2015

Successfully Completed CCNA, CCNP R&S from Network Bulls, Gurgaon, Haryana Year- Oct 2013- Sept 2015

ITIL V3.0 Certified.

Employment details: Organization: Tata Consultancy Services Ltd. (TCS)Employee No: 308697Designation: System EngineerRole: System Administrator/DeveloperDuration: October 2008- Sept 2013System administrator at TCS. Worked as a role of windows server system admin at Internal IT services team and also worked as a developer role while working on BSNLCDR project.

Roles and Responsibilities while working @TCS ODC: Responsible for third-level support for all server related issues. Participated in complete system builds, upgrades, migrations, code deployments and patch management. Implemented security policy and virus protection. Administered change management related to server upgrades and software installation. Prepared and maintained documentation of technologies, standards and procedures. Maintained and supported more than 2000 servers for Intel Steady State. Proof of Concept (Windows Server 2008 Deployment) Configured Server Core; configured networking; security and system settings on Server Core. Added and removed server roles and features; configured AD Domain Services roles; configured network

infrastructure roles; configured file and print services; configured IIS7 on Server Core; Group Policy Administration, Backup of Domain Controller.

Added backup features and used unattend.xml files to automate Windows Server 2008 setup. Performed unattended domain controller installation. Technical Environment – Windows Server 2003; Windows Server 2008; Windows Server 2012R2 Responsible for: Day-to-day support on Windows Server and backup/restoration for more than 2000+ Intel

Servers; job entailed frequent visit to Data Center, due to the nature of the work.

Roles and Responsibilities while working for the client BSNL @client location:Providing Telephonic and Technical Support to BSNL(Bharat Sanchar Nigam Ltd. Telecommunication service provider)� SSAs across the zone of India.Client Side Support for User Acceptance Testing at various SSAs across east and west �zone of India.Collection of data from old system and migrate to new system(upload to new system server)Client level � �requirement and do the corresponding modification in new systems.Migration of master data, billing data, tariff data �and inventory data.SPOC for Dunning in case of non-payment to implement Outgoing Bar and Incoming Bar of �services offered by BSNL to its customers.Roll out support at client location and gave support till approx 1 month at �each SSAs.While working on IDM my contributions were: Abbreviation: SSA= Sub switching area, BSNL= Bharat Sanchar Nigam Limited, Telecom Service provider in India; SPOC= Single Point of Contact

Windows Administration @TCS ODC: 1. Installing and configuring 2003, 2008 and 2012 servers.

2. Install and configure Active directory and services, permission, security.

3. Active Directory Backup and Restoration

4. Creation and Modification for group policy for required AD containers

5. Installing OS through WDS

6. Creating and Managing Users, Groups, OU and Profile

7. Network Shares and Permissions (NTFS)

8. Managing Data Storage Using Defragmentation, Disk Quota, Encryption, Compression, and Shadow Copies.

9. Managing Disaster Recovery (Backup & Restore)

10. Configuring Disks (Basic & Dynamic)

11. Creating & Administering DC, ADC, CDC and Trust

12. Configuration & Managing the DHCP, DNS, WINS, RAS & VPN

13. Managing FSMO roles

14. Checking event logs, performance of production servers, disk space etc.

15. Installation & Configuration of FTP Server using IIS

16. Installing, Configuring and Managing IIS server and enable FTP access

17. Installation and configure Symantec End Point Antivirus software Corporate Addition.

18. End User Computing Hand on Experience at TCS offshore development Centres.

Desktop support in Windows 7.

Carrier Summary: Possessed 1 yrs of vast experience in Telecom project in the field of development, production support, Client training regarding Software functionality.Windows Administrator with over 2.5 yrs of hands on and multi-tasking experience, adept at handling multiple system operations, including installation, upgrade, configuration, administration and maintenance of Windows server-client system. Implementation, Administration and troubleshooting are involved with multiple platforms of OS viz., Microsoft Windows Server 2012 R2, Server 2008 R2, Server 2003, Windows 7, Windows XP.Network Engineer with 1 yr of hands on experience in network troubleshooting, administer, NOC support, End User Support.

Technical Proficiency: Windows Server administration (Windows 2003,2008,2012) Hyper-V Active Directory Administration TCP/IP Network Administration Working With IBM lotus notes, MS Office, Outlook Server hardware planning & implementation, troubleshooting and maintenance

Storage Enterprise Windows 7 Desktop Support, End User Guide

Professional Profile: Extensive experience in installation, administration, and networking in various environments. Thorough knowledge of Windows XP; Windows 7; Windows Server 2003/2008/2012; TCP/IP4 Active Directory Services ; Active Group Policy Objects(GPO); Group Policy Management

Console; DHCP; WINS; DNS

Client OS: Windows XP; Windows 7Microsoft Servers: Windows Server 2003; Windows Server 2008 R2; Windows Server 2012/2012,

Windows Server 2008 Server Core.

Software:                 MS Office 2003/2007; WinZip; BMC Remedy 6.0; DameWare Mini Remote Console; Email (Lotus Notes Client; OutLook); Putty, VmWare, GNS3, SecureCRT

Hardware: HP ML 570; IBM x86 Servers, Cisco routers 1800/2900/3800; Cisco Switches: Catalyst 2960/3560/3750

Virtualization: VmWare, Hyper-V.Networking: Cisco routers 1800/2900/3800; Cisco Catalyst Switches: 2960/3560/3750; Modems;

Hubs

Education Summary:

Qualification Category Qualification SubjectSecondary Education X General

Standard Xii / H.S.C. XII Science

Bachelor Of Technology BTECH Electrical Engineering

Passport Details

Passport Number Date of Issue Expiry Date Place of IssueH1202300 03-nov-2008 02-nov-2018 Kolkata, INDIA

Reference will be provided on request.