INTERESTS

ENGL

ISH

FREN

CH

SPAN

ISH

CROA

TIAN

LANGUAGESWORK LOCATIONS

Windows server 2000, 2003, 2008 AD 90%

Networking ( DNS, DHCP) 80%

MS Exchange 80%

MS SharePoint server 70%

MS CRM 4.0 100%

SKILLS

Microsoft Slovenia / Kompas Xnet d.o.o. | 2009

MS Dynamics CRM 4.0

Professional, implementing, planning and maintaining, Windows Server 2008 environment, Server 2008 network infras. and Server 2008 Active Directory infras., SQL Server, Microsoft Exchange, Network infrastructure, network security

Microsoft Slovenia / Kompas Xnet d.o.o. | 2000-2010

MCSA 2000/2003/2008

CERTIFICATIONS

operation, and maintenance of systems hardware and software and related infrastructure

Secondary School of Computer Technology, Ljubljana, Slovenia | 1986-1991

Computer HW/SW Technician

Course: Customer Service Excellence Training Course aims to teach employees the knowledge, skills, and competencies required to support and embed Customer Service Excellence.

Jerovšek computers d.o.o, Domžale, Slovenia | 1996-1997

Customer service Manager

Study program: Organization and Management of ICT/ In practice, the key tasks of the graduates of this study programme are as follows: Organizing and managing ICT. Planning, developing and implementing ICT for the needs of organizations. Using information / communication technologies to establish suitable connections with organizations.

Faculty of Organizational Sciences, Kranj, Slovenia | 2002-2008

Graduate Informatics Coordinator (incomplete)

EDUCATION

OSI s.p. independent worker, self-employed, Slovenia | 3 Years, 4 MonthsIT system administrator

2013DEC

Telprom d.o.o., Information technology, Slovenia | 2 Years, 4 MonthsBusiness Architect

2010SEP

Main activities and responsibilities:

- - Research and recommend innovative for IT projects in Public Libraries in Slovenia- Performing daily system monitoring, verifying the integrity and availability of IT infrastructure- Performing regular security monitoring to identify any possible intrusions- - deploying CMS and creating websites for Public Libraries in Slovenia- deploying MYPC and Print Management system in Public Libraries in Slovenia, Croatia and Serbia as external consultant for Info Technology Supply Ltd. (GB)

Ljubljana City Library, Slovenia | 9 Years, 2 MonthsIT Consultant / Coordinator / System administrator

2008JUN

WORK HISTORY

Microsoft Business Architect and IT Professional oriented to system and network integration, planning and maintenance. Work experience in Slovenia, Croatia and Serbia.

My management belief is based on the concept » Keep it simple!«, following integrity, quality, and service, along with a positive attitude, an aptitude for strategic thought and planning. The ability to adapt quickly to new ideas and situations allows me to achieve consistent and

Specialities: Server and desktop maintenance and implementation, networking, printing solutions, VoiP, CRM and document management system solutions based on MS technologies.

ABOUT ME

Oskar WolfIT consultant

+32 483 392 726

Dreve de Nivelles 166,1150 Bruxelles, Belgium

wolf.oskar@gmail.com

/

/

www.linkedin.com/in/oskarwolf

Project management 100%

CRM integration 100%

Content management system 100%

MS System Center products 70%

MS Lync server 80%

MS Forefront TMG 90%

Cloud Computing 90%

SLOV

ENE

Main activities and responsibilities:

- managing information technology and computer systems- installing, maintaining and troubleshooting computer systems - ensuring technology is accessible and equipped with current hardware and software-

Jerovšek Computers d.o.o., Slovenia | 3 YearsCustomer service Manager, head of service

1999MAY

Main activities and responsibilities:

- providing help and advice to customers- communicating courteously with customers - investigating and solving customers' problems ( 1 and 2 level support )- handling customer complaints or any major incidents

Main activities and responsibilities:

- reviewing, analyzing, evaluating ideas, projects and opportunities to develop newproducts, new technologies and business models

- - creating business architecture models demonstrating how products, operations and systems interoperate within the organization- conduct analysis to determine best path for solving business problems/opportunities - ensure solutions developed across organization are aligned to enterprise -