CWG PAYMENT TERMINAL SOLUTION

Our solutions and Services span across all sectors especially banking, oil & gas, retail,

hospitality amongst others. Our Payment Terminal Solutions include Channel Management,

POS terminal & application vending, Application development, refresh services, wide

spread coverage technical support, dedicated service desk, consultation services, monitoring

services, trainings and cutting edge value added services across large, medium & Small

scale Enterprises/Merchants in all

sectors.

Our strategy in oil & gas sector

focuses on improving the refueling

and shopping services in both existing

and emerging gas retail / service

station through automation and

integration of payment to the

operations from the forecourt area to

the head office.

CWG Plc and her Original Equipment

Manufacturers (OEMs) understand the objectives of Central Bank of Nigeria (CBN) and are

committed to providing CBN and the Nigerian retail industry with cash management

products, E-POS Infrastructure monitoring Centre’s, fuel station payment solutions and

novel ideas to assist the financial institutions, retail, and hospitality achieve their teeming

objectives.

CWG - A PAYMENT TERMINAL SERVICE

PROVIDER (PTSP)

POS Deployment Services

Our end to end deployment services include:

Our Deployment services scale from single units to large-scale rollouts. We make

deployment simple by providing complete project management overview; monitoring and

tracking activities until POS terminal is live and handle transaction.

Our end to end deployment services include:

Complete deployment of the payment terminal line, applications, value-added

services and peripherals.

Merchant identification

Movement of Terminals to the assigned merchant

New site installation and integration

Addition of terminals to the existing ones (as the need arises)

Upgrading terminals with new operating systems, software & hardware etc.

Remote configuration of helpline support for technical consulting.

POS APPLICATION DEVELOPMENT SERVICES

As part of its Payment Solutions, CWG has developed end-to-end software that consists of

modular components and facilitates multi- channel integration. The software processes

payment transactions that can either be initiated via attended or self-service POS or via the

Internet or mobiles devices.

CWG POS application is designed and developed to NIBSS POS Payment application

standard, highly customizable capable of;

Payment/Purchase Balance Enquiry Refund/Reversal

transactions Value Added Services Transaction capturing Identification Forwarding of data to the

target systems. Inventory Management

SMERP ON POS

SMERP on POS brings the functionality of CWG- SMERP (www.smerp.com.ng) to the

POS. Merchants are guaranteed to manage their inventory and sales, reconcile their cash

and card transactions and monitor their businesses from anywhere.

POS TECHNICAL SUPPORT SERVICES

Using our widespread support hubs and coverage especially in the ATM space, CWG has

built a support model that assures

High availability on POS

Excellent customer service. Well-equipped technical workshop Quicker turnaround time Spares stocking Replacement of faulty terminals

immediately to ensure maximum uptime for our merchants

Frequent software updates and upgrades

Continuous training of staff both locally and abroad.

Our technical team consists of certified and

highly trained engineers and technicians.

Other Services

Re-activation and Refresh

Services

Consulting services

Trainings

Monitoring services

Customization

Page 1Page 2Page 3Page 4