Embed Size (px)
Citation preview
DANA JOAN SMITH 923 W. University Ave. Apt 201, Flagstaff, AZ 86001
|760.809.7331 | [email protected]
QUALIFICATION SUMMARY
EDUCATION
B.S.B.A Management and Marketing, minor Hotel and Restaurant Management May 2017| The W. A. Franke College of Business | Northern Arizona University
Study Abroad| International Business Management, Spring 2015| Nottingham Trent University, England
WORK EXPERIENCE Facility Worker at the International Pavilion
Connected the local student body with international students through organizing and scheduling events as well as providing a unique environment for students to meet
Community Assistant at The Suites Apartments Prepared and orchestrated numerous events for residents
while occupying front desk activities, property sales, and tours
Restaurant Server at Little America, Flagstaff Developed ability to communicate to a variety of personalities
of guests and employees while serving culinary indulgences
Spa Attendant at Sheraton Carlsbad Resort and Spa, a 4-star hotel
Established marketing skills as I developed a strong understanding of the target clientele and knowledge of how to market products and spa experiences
Maintained the cleanliness and peace of the spa facility
PROFESSIONAL ORGANIZATIONS & COMMUNITY SERVICE
StartUp Weekend, Flagstaff Center for International Education Vice Provost Search Aid Center for International Education Global Ambassador National Society of Minorities in Hospitality (NSMH) National Residence Hall Honorary Marketing intern for Walk-Off-Hits “U-Night” Charity fundraiser Delta Sigma Pi- Professional, international business fraternity International Chair of the Rotary Interact Club Girl Scouts of America (Gold Award)
Created, executed, and managed social media campaigns for events, hype, and opening ceremonies through Facebook, Instagram, and Twitter for the International Pavilion and Suites
Developed business plans for StartUp weekend and the BizBlock class to present to investors and committee
Basic conversational Spanish
October, 2015 October, 2015
August, 2015- Present September, 2015- Present
April 2014- Present February 2014- May 2014 September 2013- Present
August 2011- June 2013 August 2009- June 2013
Strong customer service and sales skills through working with a diverse customer base, international experience, and managing co-workers
Created procedures for the employment and training manual
Skilled in Microsoft Office, EMS event planning database, LAMS property management system, and Adobe Photoshop and Lightroom
August 2015-Present
May 2014-November 2014
June 2014-December 2014
July 2012- January 2014
