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DAR Issuance of Certified Copies of Transcript of Stenographic Notes TSN 1
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Department of Agrarian Reform OFFICE OF THE REGIONAL AGRARIAN REFORM ADJUDICATOR (RARAD) CITIZENS CHARTER STEPS AND PROCEDURES IN THE AVAILMENT OF FRONTLINE SERVICES FRONTLINE SERVICE: :Issuance of Certified Copies of Transcript of Stenographic Notes (TSN) Schedule of Availability of Service: Monday to Friday, 8:00 am to 5:00 pm (NO NOON BREAK) Who may avail of the Service: 1. Any party to the case; 2. Any counsel of record; or 3. Any person authorized by the party/counsel to the case. Requirements: 1. Accomplished Request Form (RARAD Form No. 4) or Letter-request; 2. For No. 3 in the above enumeration, a letter-authority and I.D. from the principal andthe representative. Duration: 30 minutes (upon availability of TSN); 5 days (if TSN is yet to be transcribed) Steps Applicant/ Client Service Provider Duration Person In-Charge Fees Form
1
Accomplish Request Form/written request
Receive/Review the accomplished form/writtenrequest
2 minutes
Officer of the Day RARAD Form No. 4
2
Wait while the re-quested TSN is being retrieved
Review and Verify the requested TSN
13 min-utes
Stenographer
3 Photocopy/reproduce the requested TSN
10 min-utes MachineOperator
4
Pay to the Cashier
Authenticate the TSN while the Client is pay-ing the corresponding fee
3 minutes
Stenographer
PhP 50.00/ page
5
Present O.R.
Record O.R. Number and Release the re-quested TSN
2 minute
Stenographer 6
Receive the TSN re-quested
Administer Feedback Form
2 minute Stenographer
7 AccomplishFeedback Form Receive accomplished Feedback Form
5 minutes Admin. Staff Feedback Form
END OF TRANSACTION