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7/29/2019 Dare to Lead - Tom Lutz
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Dare to LeadThe Manager as Leader:
Accomplishing the organizations goals through people.
Tom Lutz
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Leadership is no place for the
faint of heart The leader does not have to be a tyrant,
but cannot be a friend either.
It is how the human connection is madebetween leader and follower thatdetermines whether this is a pleasing,
pleasant, or at least a tolerable process ornot.
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Lesson One
Credibility Honesty
Gaining and giving respect
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Credibility
What is your definition? State what your philosophy/policy is
Carry it out Examples:
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Honesty
Always If you cant tell tell them you cant tell
If something happens and you haventtold them and you should have fess up
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Respect (it goes with Dignity)
Gaining and showinghow?Your examples: both negative and positive
When does it go with dignity Why does it go with dignity?
When might it stand alone?
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Lesson Two
Empathy Caring
Sincerity
These have to happen over time
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Empathy
What is it and who cares?
Statements of empathy Other than, I feel your pain.
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Caring
Why is it important? When is it real deep?
When is it hollow or shallow?
Statements or acts of Caring
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Sincerity
Verballanguage of sincerity Bodylanguage of sincerity
Acts of sincerity
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Lesson Three
Consistency Fairness
Predictability
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Consistency
Same thing, every time Tell them you are going do itthen..
Do it Remind them you did it!
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Fairness
The only way No favorites.ever
When your humanness creeps inthenwhat?
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Predictability
Empowering, without a doubt. The results of good leadership:
Our vision was so aligned we could Finish each others sentences
Make decisions with out him (and get it right)
Drive decisions down to the most appropriatelevel
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Lesson Four
Accountability Performance
Why we call it Work
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Accountability (sorry for the sports analogies)
The ball is in your court (hands) Responsibility
It not only is your ball game to win orloseAre you willing to take the hit?
Are you willing to share the credit?
Accountability is not about blame it isabout Growth
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Performance
When one persons behavior impingesupon the others ability to do their
assigned tasks in a timely manner it isnow a performance issue.
Learning from our mistakesif we areallowed.
See my other presentation.
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Why we call it work
Where do you tell your family you aregoing when you put on your hat and coat
and go out the door each morning? Does this run counter to having fun? Remember the FiSH! Philosophy?
Choose your attitude; Make their day Be there (for them); (Make work like) Play
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Why we call it work.
Leadership is Lonely
Exhilarating Tension filled
Inclined to pay more
WORK
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Lesson Five
Servant Leadership Diversity/inclusion
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Servant Leadership
Your definition Whered it come from?
Robert Greenleaf
Chuck Colson
It is Biblical first you must serve
Demands work Rewards excellence Yields rewards.
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DiversityInclusion
What is being said here? Cruising on a ship that is
Unleakable
Unbreakable
Unsinkable
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Generational Leadership (agespecific competencies of leadership)
The Silent Generation born before 1946 Baby Boomers or Boomers1946-63
Generation X1964-76 Generation YSince 1977
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Gen Xers
Latch key kids Parents high divorce rates
Fewer boundariescynical, pessimistic Short attention spans Want respect, crave information Set goals, not rules Less loyal that previous generations
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Gen Yers
Most education minded in history Believe in work and meaningful roles
Want work to be fun and social High financial and personal goalsVery short term view Thrives on new experiences
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Do you believe this Gen stuff?
What is your experience? What is correct and what is history
repeating itself? How about mentoring these folks?
What does a mentor do?
How are they selected?
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What can you do about it?
People leave bosses not organizations Skilled leaders can reduce turnover more
effectively than anything else Need the ability to:
Resolve conflicts equitably
Learn from mistakes
Be open to criticism
Listen showing. and.and
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Thank youYour questions, please!