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Resident Survey 2018 Whinfield Ward Report

Darlington  · Web view4.5 The most used facility by residents of Whinfield provided by Darlington Borough Council was the Household Recycling Centre with 66.7% of all respondents

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Page 1: Darlington  · Web view4.5 The most used facility by residents of Whinfield provided by Darlington Borough Council was the Household Recycling Centre with 66.7% of all respondents

Resident Survey 2018

Whinfield Ward Report

Page 2: Darlington  · Web view4.5 The most used facility by residents of Whinfield provided by Darlington Borough Council was the Household Recycling Centre with 66.7% of all respondents

CONTENTS

A Background and Introduction.....................................................................3

1 Living in the Borough..................................................................................4

2 About the Council.......................................................................................6

3 The Town Centre........................................................................................8

4 About Your Services....................................................................................9

5. Resident’s Priorities or Concerns..............................................................16

6. Contact with the Council and Information................................................19

7. Helping Out...............................................................................................23

8. Community Safety....................................................................................24

9. About Yourself..........................................................................................25

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Page 3: Darlington  · Web view4.5 The most used facility by residents of Whinfield provided by Darlington Borough Council was the Household Recycling Centre with 66.7% of all respondents

A. Background and Introduction

A.1 The purpose of the survey was to review resident opinion on issues relating to priorities, sense of place, perceptions and use of facilities, information and communications and preferences for improvements. The questionnaire contained the following sections

Section 1: Living in the BoroughSection 2: About the CouncilSection 3: Darlington Town CentreSection 4: About Your ServicesSection 5: Residents’ Priorities or ConcernsSection 6: Contact with the Council and InformationSection 7: Helping Out (Volunteering)Section 8: Community SafetySection 9: About Yourself (Demographic Profile of the Sample)

A.2 This report relates to WHINFIELD Ward from which there were 184 responses giving a confidence interval of +/-7.2% (worst case). Comparisons are made within the report to the overall survey which had responses of 4714 completed surveys. Differences of +/-7.4% would need to be observed for there to be a statistical difference between the ward and the overall sample. Note: numbers of responses for the ward are shown in the figures. ‘Don’t know’ responses have been omitted and in some instances respondents failed to give a response so not all questions have responses from all 184 respondents.

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Page 4: Darlington  · Web view4.5 The most used facility by residents of Whinfield provided by Darlington Borough Council was the Household Recycling Centre with 66.7% of all respondents

1. SECTION 1: LIVING IN THE BOROUGH

1.1 Respondents living in the Whinfield Ward are slightly less satisfied (not significant) with their area as a place to live than the overall sample (27.3% were ‘very satisfied’ and 51.8% ‘fairly satisfied’ = overall satisfaction rate of 79.1% compared with the Borough – 75.6%).

1.2 There is a slightly lower level of agreement that the local area is a place where people from different backgrounds get on well together and treat each other with respect. Over half of all respondents in Whinfield (56.8%) agreed compared to 64.9% overall. 15.9% of respondents in this area disagreed with this statement (compared with just 13.4% in the Borough overall).

1.3 There was no statistically observable difference between Whinfield and the Borough overall in respect of strength of belonging to the area. (Whinfield – very strongly – 24.1%, fairly strongly – 51.9% - overall strong sense of belonging 75.9% compared with the Borough – 74.8%).

79.1

7.313.6

75.6

9.015.4

0.0

10.0

20.0

30.0

40.0

50.0

60.0

70.0

80.0

90.0

Very/fairly satisfied Neither satisfied nor dissatisfied Fairly/very dissatisfied

Q1: Overall how satisfied or dissatisfied are you with your local area as a place to live? (181)

Whinfield All respondents

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Page 5: Darlington  · Web view4.5 The most used facility by residents of Whinfield provided by Darlington Borough Council was the Household Recycling Centre with 66.7% of all respondents

56.8

27.3

15.9

64.9

21.7

13.4

0.0

10.0

20.0

30.0

40.0

50.0

60.0

70.0

Definitely/tend to agree Neither agree nor disagree Tend to/strongly disagree

Q2: To what extent do you agree or disagree that your local area is a place where people from different backgrounds get on well together? (148)

Whinfield All respondents

75.9 74.8

24.1 25.2

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

Whinfield All respondents

Q3: How strongly do you feel you belong to your local area? (173)

Very/fairly strongly Not very/not at all strongly

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Page 6: Darlington  · Web view4.5 The most used facility by residents of Whinfield provided by Darlington Borough Council was the Household Recycling Centre with 66.7% of all respondents

2. SECTION 2: ABOUT THE COUNCIL

2.1 When asked which of the statements given came closest to how they felt about Darlington Borough Council less than one-in-five respondents in Whinfield said that they would speak positively about the Council (4.8% ‘without being asked’ and 14.1% ‘if asked about it’ – 18.9%). Conversely, 42.7% would speak negatively (30.3% ‘if asked’ and 12.4% ‘without being asked’). Respondents in Whinfield tended to speak more negatively about the Council than the overall sample.

2.2 Residents in this ward were as likely to agree that they can influence decisions made by Darlington Borough Council as the overall sample with 9.6% agreeing in Whinfield compared to 12.9% of the Borough overall. There were 6.0% more respondents disagreeing (66.0% compared with 60% in the Borough overall) illustrating that two-thirds of all respondents in the ward feel unable to influence decisions.

2.3 Agreement of residents in Whinfield in respect of the statement Darlington Borough Council is well run and good value for money is slightly lower than the rest of the Borough with just 21.9% agreeing with this statement (DBC 28.9%). Residents here were also less likely to agree (21.4% cf. 29.1% for Borough overall) that the Council acts on the concerns of local residents. Similarly residents in Whinfield were less likely to agree (31.1% cf. 39.9% for the Borough overall) that Darlington Borough Council treats all people fairly.

4.8

14.1

38.4

30.3

12.4

4.1

23.4

35.7

25.8

11.1

0.0 5.0 10.0 15.0 20.0 25.0 30.0 35.0 40.0 45.0

I speak positively... without being asked

I speak positively… if I am asked about it

I have no views…

I speak negatively… if I am asked about it

I speak negatively… without being asked about it

Q4: Closest to how I feel about the Council (174)

All respondents Whinfield

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Page 7: Darlington  · Web view4.5 The most used facility by residents of Whinfield provided by Darlington Borough Council was the Household Recycling Centre with 66.7% of all respondents

9.6

24.3

66.0

12.9

27.0

60.0

0.0

10.0

20.0

30.0

40.0

50.0

60.0

70.0

Strongly/tend to agree Neither agree nor disagree Tend to/strongly disagree

Q5a: To what extent do you agree or disagree that you can influence decisions made by Darlington Borough Council?

(166)

Whinfield All respondents

21.9 28.921.4

29.1 31.139.9

28.527.0

29.927.5

40.732.0

49.7 44.2 48.7 43.328.2 28.2

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

Whinfield All respondents Whinfield All respondents Whinfield All respondents

Well run and good value formoney (168)

Acts on the concerns of localresidents (167)

Treats all people fairly (152)

Q6: To what extent do you think these statements apply to DBC?

Strongly/tend to agree Neither agree nor disagree Tend to/strongly disagree

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Page 8: Darlington  · Web view4.5 The most used facility by residents of Whinfield provided by Darlington Borough Council was the Household Recycling Centre with 66.7% of all respondents

3. SECTION 3: THE TOWN CENTRE

3.1 The primary reason for visits to the town centre by respondents from the Whinfield Ward was for shopping purposes at a slightly lower level than the overall sample (69.0% cf. overall sample 77.4%). Residents here were slightly less likely to visit the town centre for leisure (32.8% cf. overall 37.2%) and 4.1% less likely to do so for work (7.7% cf. with 11.8%).

3.2 11.4% of residents in Whinfield visit town centre events as a ‘dedicated trip’ – somewhat lower than the overall sample (23.6%).

7.7

69.0

32.8

5.4

16.4

11.8

77.4

37.2

4.5

13.0

0.0 10.0 20.0 30.0 40.0 50.0 60.0 70.0 80.0 90.0

Work

Shopping

Leisure

Other

Don't regularly visit

Q7: Main reasons for visits to the town centre (183)

All respondents Whinfield

11.4

23.619.5

15.1

69.1

61.4

0.0

10.0

20.0

30.0

40.0

50.0

60.0

70.0

80.0

Whinfield All respondents

Q8: Visits to town centre events (171)

As a dedicated trip In passing Not attended events

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Page 9: Darlington  · Web view4.5 The most used facility by residents of Whinfield provided by Darlington Borough Council was the Household Recycling Centre with 66.7% of all respondents

4. SECTION 4: ABOUT YOUR SERVICES

Environmental Services

4.1 58.7% of respondents in Whinfield were satisfied with cleanliness in the town centre compared to 64.4% of the overall sample. Satisfaction with the cleanliness of the local area was 54.2% compared to 48.6% of the overall sample.

4.2 Residents in this ward were both as satisfied (41.5% cf. overall 43.2%) and dissatisfied (37.8% cf. overall 35.2%) with grass cutting when compared to the overall sample. Satisfaction was higher than the overall sample in respect of household waste collection (refuse and recycling) with a satisfaction rate of just 82.5% (38.9% ‘very satisfied’ and 43.6% ‘fairly satisfied) against and overall sample response of 76.4% satisfied.

4.3 Satisfaction with the upkeep of public parks, recreation ground and open spaces was lower than the overall sample with 48.2% satisfaction (6.7% ‘very satisfied’ and 41.6% ‘fairly satisfied’). Overall sample satisfaction was 56.1%.

4.4 Just 41.1% of respondents were satisfied with the cleanliness of public parks (4.0% ‘very’ and 37.1% ‘fairly satisfied’), which represents a significantly lower (-9.7%) level than the overall sample (50.8%).

41.1

50.8

17.7

11.6

28.8

23.3

12.4

14.3

0.0 10.0 20.0 30.0 40.0 50.0 60.0 70.0 80.0 90.0 100.0

Whinfield

All respondents

Q10: Satisfaction with cleanliness of public parks (177)

Very/fairly satisfied Neither satisfied nor dissatisfied

Fairly/very dissatisfied Not visited in last 12 months

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Page 10: Darlington  · Web view4.5 The most used facility by residents of Whinfield provided by Darlington Borough Council was the Household Recycling Centre with 66.7% of all respondents

58.764.4

54.248.6

41.5 43.2

82.576.4

48.256.1

10.39.5

9.98.4 20.7 21.5

8.2

6.9

15.4

13.8

31.0 26.135.9

43.137.8 35.2

9.416.8

36.430.2

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

Whinfield Allrespondents

Whinfield Allrespondents

Whinfield Allrespondents

Whinfield Allrespondents

Whinfield Allrespondents

Cleanliness of the towncentre (171)

Cleanliness of your localarea (183)

Grass cutting (180) Household waste collection(181)

Upkeep of public parks,recs, open spaces (166)

Q9: Satisfaction with environmental services

Very/fairly satisfied Neither satisfied nor dissatisfied Fairly/very dissatisfied

Page 11: Darlington  · Web view4.5 The most used facility by residents of Whinfield provided by Darlington Borough Council was the Household Recycling Centre with 66.7% of all respondents

Facilities

4.5 The most used facility by residents of Whinfield provided by Darlington Borough Council was the Household Recycling Centre with 66.7% of all respondents using this. 26.2% of respondents used it at least once a month (at least once a week – 3.5%, at least monthly – 22.7%). The next most used facility is the Dolphin Centre with 60.9% using this – 17.5% of respondents using this at least monthly. Least used was Cockerton Library (5.3% used this in the last 12 months).

4.6 As can be seen from the tables that follow satisfaction with facilities was generally very high – exceeding 70% for most facilities. The exceptions was in relation to other Darlington Borough Council parks (44.7%) which saw just less than half of respondents giving ‘satisfied’ responses and children’s centres but as only 7 respondents used these this is not statistically significant.

4.7 Reasons for not using the facilities largely related to lack of interest in the facility with being unable to access by my usual form of transport only appearing in one-in-ten or more respondents in respect of South Park (12.4%).

4.8 When asked how often they intended to use Darlington Hippodrome in the future responses from residents living in Whinfield were largely similar to those of the overall sample. 26.5% were likely to use the theatre at least three to four times a year with a further 28.9% using it once or twice a year (total Whinfield usage at least once or twice a year – 55.4% cf. 59.2%). Reasons for never intending to use Darlington Hippodrome for this groups were largely related to cost (42.1%) or to the type of shows (25.0%). Responses to the open question category ‘other’ are shown in the appendices.

Page 12: Darlington  · Web view4.5 The most used facility by residents of Whinfield provided by Darlington Borough Council was the Household Recycling Centre with 66.7% of all respondents

8.60.4 0.5

13.6

1.1 3.5 4.3 3.5 2.0

11.0

1.4 1.4

13.9

3.8

14.0 10.0

22.7

8.4

0.74.8

13.2

1.9

24.6

14.0

26.8

2.9

8.2

2.7

15.6

20.1

4.1

17.8

12.3

13.8

1.5

63.7

94.7

77.7

39.1

89.1

40.1

59.4

33.3

93.7

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

Crown StreetLibrary (183)

CockertonLibrary (183)

Head of Steam(182)

Dolphin Centre(182)

EastbourneSports Centre

(183)

South Park(182)

Other DBCparks (183)

Householdrecycling centre

(184)

Children'sCentre (183)

Q11: Usage of Facilities by Residents in Whinfield

Yes - at least weekly Yes - at least monthly Yes - at least 4 times in the last year

Yes - but less than 4 times No - not in last 12 months

Page 13: Darlington  · Web view4.5 The most used facility by residents of Whinfield provided by Darlington Borough Council was the Household Recycling Centre with 66.7% of all respondents

86.3 89.5

72.782.9 86.4

72.4

44.7

82.1

67.7

2.4

10.5

13.9

7.5

9.7

17.2

4.7 32.3

2.70.0

3.0

7.4

26.7

7.58.6 13.4

6.613.6 10.5 11.4

5.7

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

Crown StreetLibrary (72)

CockertonLibrary (10)

Head of Steam(40)

Dolphin Centre(110)

EastbourneSports Centre

(13)

South Park(106)

Other DBCparks (73)

Householdrecycling centre

(122)

Children'sCentre (183)

Q12: For those that visited - how satisfied were you with the facility?

Very/fairly satisfied Neither/Don't know Fairly/very dissatisfied Don't know

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Page 14: Darlington  · Web view4.5 The most used facility by residents of Whinfield provided by Darlington Borough Council was the Household Recycling Centre with 66.7% of all respondents

58.3

71.062.8

70.8 71.8

50.3

68.674.7 78.9

6.6

7.1

5.21.1

6.0

12.4

9.25.2

1.735.1

21.932.0 28.1

22.1

37.3

22.2 20.1 19.4

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

Crown StreetLibrary (110)

CockertonLibrary (166)

Head ofSteam (133)

DolphinCentre (70)

EastbourneSports Centre

(157)

South Park(69)

Other DBCparks (99)

Householdrecycling

centre (122)

Children'sCentres (155)

Q13: If not visited - please can you tell us why?

No interest Can't access Other

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Page 15: Darlington  · Web view4.5 The most used facility by residents of Whinfield provided by Darlington Borough Council was the Household Recycling Centre with 66.7% of all respondents

26.5 22.7

28.9 36.5

13.4 10.1

9.116.4

22.114.2

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

Whinfield Overall sample

Q14: How regularly do you intend to use Darlington Hippodrome in the future (184)

One or twice a month/3 to 4 times a year Once or twice a year Less than this Never Not sure

Cost, 42.1

Transport, 10.8

Parking, 4.5

Types of shows, 25.0

Other, 44.7

0.0

5.0

10.0

15.0

20.0

25.0

30.0

35.0

40.0

45.0

50.0

Cost Transport Parking Types of shows Facilities Other

Q15: Reasons for never using Darlington Hippodrome (19)

Page 16: Darlington  · Web view4.5 The most used facility by residents of Whinfield provided by Darlington Borough Council was the Household Recycling Centre with 66.7% of all respondents

5. SECTION 5: RESIDENTS’ PRIORITIES OR CONCERNS

5.1 Respondents were informed that the Council is interested in their priorities for the Borough and that the Council has set out 8 priority area (themes) for the next four years. Respondents were asked which four of the eight themes were most important to them. The themes were as follows with only the emboldened text being used in the figures that follow:

More people healthy and independent – improving the health and wellbeing of residents (examples… tackling air and noise pollution, addressing poor housing conditions, and encouraging healthy behaviours).

Children with the best start in life – enabling children and young people to maximise and achieve their potential (examples… schools and education, career and employment prospects for young people, child poverty, mental health and wellbeing of children and young people).

A safe and caring community – creating a safer and more socially cohesive community (examples…tackling speeding cars, anti-social behaviour).

More people active and involved -increasing participation of residents in physical activity and civic life (examples… access to recreational activities, unnecessary use of cars, volunteering).

More businesses, more jobs – enabling strong and inclusive economic growth in Darlington (examples… creating jobs, job security, wage levels, cost of living, levels of poverty and debt).

More people caring for our environment – continuing to protect and enhance the local environment (examples… volunteering, tackling fly tipping and litter).

Enough support for people when needed – ensuring residents get the right level and kind of support when they need it to enable them to live independently (examples… supporting older people, the local voluntary and community sector offer, homelessness).

A place designed to thrive – ensuring we have the necessary physical infrastructure for residents and businesses to prosper (examples… vitality of the town centre, availability of affordable housing to buy or rent, accessible public transport).

5.2 In addition respondents were informed that as part of the medium term financial plan (2018-2022) the Council is considering making improvements to the Borough across five themes and respondents were asked to rank these on a one to five basis. These themes were:

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Community Safety – for example: - Tackling anti-social behaviour in the town centre or neighbourhoods.- Working with the Police, communities and landlords to improve neighbourhoods.

Maintaining an Attractive Street Scene Environment – for example: return grass cutting to 12-15 day cycles, return to weekly back lane cleanse, a general increase in cleansing across the borough. One off investments for priority areas for deep cleans and physical improvements in some areas.

Maintaining a Vibrant Town Centre – for example: - Flowers and cleanliness in the town centre, events and markets, attracting new business, Improving the environment.

Developing an Attractive Visitor Economy – for example: Celebrating our Rail Heritage and attracting more visitors. Having a Tourist Information Centre. Improving the Head of Steam. Match funding grants to enhance cultural activities such as theatre or dance. Preparing for the bi-centenary of the world’s first passenger railway.

Neighbourhood Renewal – for example: Supporting families and neighbourhoods facing disadvantage and poverty. Schemes to improve health and education in disadvantaged neighbourhoods. Tackling some of the impacts of welfare changes.

5.3 One of the PRIORITY themes listed was clearly the most important priority areas of residents of Whinfield being identified by more than 60% of all respondents - this was ‘a safe and caring community’ (67.8%). Least important was ‘more people active and involved’ (18.7%).

5.4 Because the importance of improvements was a ‘ranked response’ question the responses have been analysed as mean scores. The lower the mean score the higher the priority. For respondents living in the Whinfield ward the highest priority by far was that of improving community safety with a mean score of 1.74. This was followed by maintaining an attractive street scene environment (2.87). Least important here was developing an attractive visitor economy with a mean score of 3.90.

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Page 18: Darlington  · Web view4.5 The most used facility by residents of Whinfield provided by Darlington Borough Council was the Household Recycling Centre with 66.7% of all respondents

50.9

54.7

67.8

18.7

50.8

43.6

54.5

44.4

0.0 10.0 20.0 30.0 40.0 50.0 60.0 70.0 80.0

More people healthy and independent

Children with best start in life

Safe and caring community

More people active and involved

More businesses, more jobs

More people caring for environment

Enough support for people when needed

A place designed to thrive

Q16: Four themes most important to you (183)

1.74

2.87

2.91

3.90

3.45

0.00 0.50 1.00 1.50 2.00 2.50 3.00 3.50 4.00 4.50

Community safety

Attractive street scene

Maintaining vibrant town centre

Developing visitor economy

Neighbourhood renewal

Q17: Importance of improvements (171)

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6. SECTION 6: CONTACT WITH THE COUNCIL AND INFORMATION

6.1 When participants were asked how well informed they felt they were the large majority of respondents (80.9%) felt that they were either very or fairly well informed about what can be recycled as part of the waste collection service. Only in respect of events and activities in the Borough (58.7%) and what the Council does (53.4%) did over half of all respondents in Whinfield say that they were very or fairly well informed.

6.2 Conversely, 44.7% of respondents felt that they were not very well or not well informed at all about the reasons the Council has to make savings, while 38.3% felt uninformed about the opportunities available to volunteer locally.

6.3 As can be seen from the figure on the following pages sources of information used by respondents in Whinfield are largely similar to the overall sample. The ‘One Darlington’ magazine is the most used source (54.9% cf. 62.3%) followed by ‘word of mouth’, (57.6% cf. 52.9%). (Note – this was a multiple choice question and answers will add to more than 100%. Only responses in excess of 10% have been shown in the charts – full details are available in the tables).

6.4 When asked about the main method of contact when contacting the Council, just under half of those interviewed in Whinfield (49.5%) said that they had made contact in the last 12 months. This is slightly lower than the overall sample where 57.8% had made contact. The primary source of contact was by phone (20.4%) and this is slightly lower than the overall sample where 28.1% had made contact by telephone.

6.5 Respondents who had made contact with the Council were asked for the main reason for their last contact. It was clear from the responses that the reasons given in the questionnaire did not resonate with respondents and resulted in nearly half of all of those who had made contact (49.9%) giving ‘other’ responses. These are shown in the appendices. The largest of the main responses was ‘to book or apply for something such as Council Tax discount, housing repair or bulky waste collection’ (19.5%).

6.6 Satisfaction with aspects of their last contact was high with 64.9% being satisfied with the ease of using their chosen method of contact and 62.5% with the information provided. 55.8% were satisfied with how the issue was resolved but over a quarter (31.1%) were dissatisfied with this. Also to note is that 32.5% of respondents who had made contact were dissatisfied with the information that had been provided.

6.7 When asked if they would be willing to contact Darlington Borough Council electronically 63.8% said that they would or already did so – a similar percentage to the overall sample (60.9%). 8% said that either hadn’t got regular internet or any

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internet access and 13.0% had concerns about or were not confident about using the internet to contact Darlington Borough Council.

53.480.9

49.4 38.358.7

40.816.8

44.742.4

34.1

5.8 2.3 5.919.3

7.2

0%10%20%30%40%50%60%70%80%90%

100%

What theCouncil does

(182)

What can berecycled as part

of the wastecollection

service (183)

The reasonsCouncil needs

to make savings(179)

Opportunitiesavailable tovolunteer

locally (182)

Events andactivities in theBorough (182)

Q18: How well informed do you feel about each of the following?

Very/fairly well informed Not very/not well informed Don't know

54.9

18.1 19.4

36.2

57.6

33.3

62.3

15.421.0

30.2

52.9

34.1

0.0

10.0

20.0

30.0

40.0

50.0

60.0

70.0

One DarlingtonMagazine

LocalCllr/newsletter

Councilwebsite

Printed localnewspapers

Word ofmouth

Facebook

Q19: Use to find out what's happening in your local area

Whinfield (184) Overall sample

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50.5

42.2

8.5

12.1

20.4

28.1

6.5

5.7

14.1

11.9

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

Whinfield (177)

Overall sample

Q20: Main method of contact

Haven't contacted in last 12 months Council website/eform Phoned Email Other

Make payment, 10.4

Basic information, 9.2

Book or apply, 19.5

Help with particular

problem, 11.1

Other, 49.9

Q21: Main reason for last contact (92)

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Page 22: Darlington  · Web view4.5 The most used facility by residents of Whinfield provided by Darlington Borough Council was the Household Recycling Centre with 66.7% of all respondents

62.5

55.8

64.9

5.0

13.1

6.3

32.5

31.1

28.8

0.0 10.0 20.0 30.0 40.0 50.0 60.0 70.0

The information provided (92)

How your issue was resolved (86)

The ease of using your chosen method of contact(88)

Q22a: Thinking about last contact, how satisfied were you with ....?

Fairly/very dissatisfied Neither/Don't know Very/fairly satisfied

63.8

8.0

13.0

7.7

7.5

60.9

11.1

13.0

10.2

4.8

0.0

10.0

20.0

30.0

40.0

50.0

60.0

70.0

Already do or will Lack of (regular)internet access

Concerns/lack ofconfidence about

the internet

Other Don't know

Q23: Would you be willing to contact DBC electronically?

Whinfield (181) Overall

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Page 23: Darlington  · Web view4.5 The most used facility by residents of Whinfield provided by Darlington Borough Council was the Household Recycling Centre with 66.7% of all respondents

7. SECTION 7: HELPING OUT

7.1 28.3% of respondents living in the Whinfield ward had given unpaid help to any groups, clubs or organisations as an individual or through their employer (71.7% not given unpaid help). This is similar to the overall sample where 74.7% had not given unpaid help. Giving unpaid help through an employer was similar in Whinfield to the overall sample (5.1% cf. 7.7% for the overall sample).

7.2 The main barrier to volunteering is that respondents here ‘don’t have time’ (33.3%), with 21.9% saying simply that they are ‘not interested’.

28.3 25.35.1 7.7

71.7 74.7

0.0

10.0

20.0

30.0

40.0

50.0

60.0

70.0

80.0

Whinfield Overall sample

Q24: In last 12 months have you given unpaid help - as an individual or through employer (170)

As an individual Through employer Not given unpaid help

11.2

2.7

33.3

0.9

2.4

21.9

11.0

Don't know what opps are available

Not sure have right skills

Don't have time

Transport issues

Don't know where to start

Not interested

Other

0.0 5.0 10.0 15.0 20.0 25.0 30.0 35.0

Q25: Main barrier preventing getting involved? (171)

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Page 24: Darlington  · Web view4.5 The most used facility by residents of Whinfield provided by Darlington Borough Council was the Household Recycling Centre with 66.7% of all respondents

8. SECTION 8: COMMUNITY SAFETY

8.1 Respondents were asked how safe or unsafe they felt when out in the dark and during the day in their local area. As can be seen from the figure below, 66.1% of respondents living in Whinfield feel safe when outside in the dark than the overall sample (compared to 61.1% of the overall sample). 18.4% feel unsafe when outside in the dark compared with 25.4% of the overall sample. In respect of feeling safe when outside during the day, 94.1% of respondents in Whinfield compared to 91.1% of the overall sample.

8.2 Perceptions of safety in the town centre when dark (45.5% cf. 48.3% overall) and during the day (88.2% cf. 87.3% overall) are largely the same as the overall sample.

66.1

15.5 18.4

94.1

2.9 2.9

61.1

13.5

25.4

91.1

5.3 3.60.0

10.0

20.0

30.0

40.0

50.0

60.0

70.0

80.0

90.0

100.0

DARKvery/fairly

safe

DARKNeither

DARKfairly/very

unsafe

DAYvery/fairly

safe

DAY Neither DAYfairly/very

unsafe

Q26: How safe do you feel when outside in your local area?

Whinfield (166) Overall

45.5

18.1

36.4

88.2

7.6 4.2

48.3

19.0

32.6

87.3

8.14.6

0.0

10.0

20.0

30.0

40.0

50.0

60.0

70.0

80.0

90.0

100.0

DARKvery/fairly

safe

DARKNeither

DARKfairly/very

unsafe

DAYvery/fairly

safe

DAY Neither DAYfairly/very

unsafe

Q27: How safe do you feel when outside in the town centre?

Whinfield (151) Overall sample

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Page 25: Darlington  · Web view4.5 The most used facility by residents of Whinfield provided by Darlington Borough Council was the Household Recycling Centre with 66.7% of all respondents

9. SECTION 9: ABOUT YOURSELF

6.5

20.8

72.7

49.1 50.3

2.1

15.9 15.4

25.030.1

11.5

57.5

8.4

34.0

90.9

0.48.7

82.0

18.027.1

72.9

13.7

82.4

3.9

0

10

20

30

40

50

60

70

80

90

100

Unde

r 4 y

ears

4 to

20

year

s

Ove

r 20

year

s

Mal

e

Fem

ale

18 to

24

25 to

34

35 to

44

45 to

59

60 to

74

75 a

nd o

ver

Empl

oyed

Not

eco

nom

ical

ly a

ctive

Who

lly re

tired

Whi

te B

ritish

Whi

te o

ther

Oth

er m

inor

ity g

roup

Ow

ned

or m

otga

ged

Rent

ed Yes

No

Yes

No

Not

sure

/pre

fer n

ot to

say

How long haveyou lived inDarlington?

Gender Age group Economic activity Ethnic Group Tenure Children inhousehold

Disability

Section 9: Weighted sample profile