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UCx SmartVoice n UCx SmartVoice provides UC functionality — voice and video calling, screen sharing, and online meeting rooms — to boost productivity and enhance collaboration n Hybrid SIP Trunking + UC: 4-digit dialing between services; on-net dialing between locations/UCx client n Path for distributed businesses ready to migrate to a cloud UC solution while maximizing existing ROI n Unified Dialing Plans offer abbreviated dialing and on-net calling between UCx and UCx SmartVoice SIP UCx Unified Communications n More than a business phone system, it’s a full UC solution hosted and managed by TPx n Call, chat, video conference, and start interactive online meetings from anywhere — desktop or mobile n Mix-and-match user bundles and add-ons n IP desk phones, cordless phones, and intercom/ paging devices available n Integrates with many 3rd party applications to streamline your business processes TPx Complete Bundle n Industry-first, essential services package for SMBs n Enterprise-grade unified communications and virtual fax to stay connected anytime, anywhere n Managed SD-WAN with 4G LTE Failover for optimum quality and continuity n Managed Firewalls network security with Unified Threat Management (UTM) n Managed Endpoint workstation security to protect against viruses, malware and cyber threats MSx Managed SD-WAN n UCx and SmartVoice OTT: Guaranteed QoS to prioritize voice over data across public internet n MPLS Hybrid WAN: Private WAN over any access, negating the need for expensive transport n WAN Optimization: Improved degraded circuit performance via forward error correction n Multi-circuit Connectivity/Continuity: Dual or triple circuits — including 4G LTE options as primary or secondary as well as standby circuits — with automated failover for bulletproof connectivity SmartVoice SIP Voice n Mobile Identity app lets you always be reachable, regardless of location, over Android or iPhone n Ensure call continuity by moving ongoing calls seamlessly between mobile /desk phones and more n With SmartVoice portal, admins can view and control features assigned to their location(s) n End users can view and control selected features for their service n Portal supports all SmartVoice services MSx Managed Firewalls/SOC n Unified Threat Management (UTM) and threat protection service n 24 x 7 firewall monitoring by TPx’s own Security Operations Center n Anti-virus, anti-spam, web filtering, application control and intrusion prevention n Detailed reporting on network activity n Site-to-site encrypted tunnels and SSL VPN for remote users n Premises-based or colocated in a TPx datacenter Services Snapshot

Datacenter Orchestrator Cloud Monitor MSR Cradlepoint Cisco … · 2019-08-28 · UCx Unified Communications n More than a business phone system, it’s a full UC solution hosted

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Page 1: Datacenter Orchestrator Cloud Monitor MSR Cradlepoint Cisco … · 2019-08-28 · UCx Unified Communications n More than a business phone system, it’s a full UC solution hosted

UCx SmartVoicen UCx SmartVoice provides UC functionality — voice

and video calling, screen sharing, and online meeting rooms — to boost productivity and enhance collaboration

n Hybrid SIP Trunking + UC: 4-digit dialing between services; on-net dialing between locations/UCx client

n Path for distributed businesses ready to migrate to a cloud UC solution while maximizing existing ROI

n Unified Dialing Plans offer abbreviated dialing and on-net calling between UCx and UCx SmartVoice SIP

UCx Unified Communicationsn More than a business phone system, it’s a full UC

solution hosted and managed by TPxn Call, chat, video conference, and start interactive

online meetings from anywhere — desktop or mobilen Mix-and-match user bundles and add-onsn IP desk phones, cordless phones, and intercom/

paging devices availablen Integrates with many 3rd party applications to

streamline your business processes

TPx Complete Bundlen Industry-first, essential services package for SMBsn Enterprise-grade unified communications and virtual

fax to stay connected anytime, anywheren Managed SD-WAN with 4G LTE Failover for

optimum quality and continuityn Managed Firewalls network security with Unified

Threat Management (UTM)n Managed Endpoint workstation security to protect

against viruses, malware and cyber threats

MSx Managed SD-WANn UCx and SmartVoice OTT: Guaranteed QoS to

prioritize voice over data across public internet n MPLS Hybrid WAN: Private WAN over any

access, negating the need for expensive transportn WAN Optimization: Improved degraded circuit

performance via forward error correctionn Multi-circuit Connectivity/Continuity: Dual or triple

circuits — including 4G LTE options as primary or secondary as well as standby circuits — with automated failover for bulletproof connectivity

SmartVoice SIP Voicen Mobile Identity app lets you always be reachable,

regardless of location, over Android or iPhone n Ensure call continuity by moving ongoing calls

seamlessly between mobile/desk phones and moren With SmartVoice portal, admins can view and control

features assigned to their location(s)n End users can view and control selected features

for their servicen Portal supports all SmartVoice services

MSx Managed Firewalls/SOCn Unified Threat Management (UTM) and threat

protection servicen 24 x 7 firewall monitoring by TPx’s own Security

Operations Centern Anti-virus, anti-spam, web filtering, application control

and intrusion preventionn Detailed reporting on network activityn Site-to-site encrypted tunnels and SSL VPN for

remote usersn Premises-based or colocated in a TPx datacenter

0100100101010110

Datacenter Orchestrator Cloud Monitor

Cell tower

LockBiz chart Gear

MSR Cradlepoint Cisco box

Headquarters Branch office Remote office Home office

Workstation Gateway Network Router

Web filteringAntispamAntivirusIntrusionDetection

Firewall

SOC

IT support/users

LAN

Phones/fax

0100100101010110

Datacenter Orchestrator Cloud Monitor

Cell tower

LockBiz chart Gear

MSR Cradlepoint Cisco box

Headquarters Branch office Remote office Home office

Workstation Gateway Network Router

Web filteringAntispamAntivirusIntrusionDetection

Firewall

SOC

IT support/users

LAN

Phones/fax

Services Snapshot

Page 2: Datacenter Orchestrator Cloud Monitor MSR Cradlepoint Cisco … · 2019-08-28 · UCx Unified Communications n More than a business phone system, it’s a full UC solution hosted

MSx Managed Endpointsn 24x7 monitoring and alerting of key systems

performancen Proactive patch maintenance and reporting n We’ll troubleshoot any functionality or installation

issues with Microsoft and select third-party appsn Advanced, integrated anti-malware/anti-virus

blends behavior recognition with cloud computingn Remote assistance with OS config changes, such

as adding local users and changing passwords

MSx Managed Backupn With Fast Failback, simply provide a new server

for failback, create a Bare Metal Restore bootable USB and boot the new server

n Instant virtualization of failed servers locally and from the cloud

n Flexible backup and restore options for both physical and virtual systems

n Inverse chain technology eliminates the problem of broken backup chains, where most issues arise

n Advanced screenshot verification for proof of backup

MSx Managed Office 365n Full Office suite plus business-class productivity

and collaboration servicesn Familiar apps — now as a cloud service n Professional services by Microsoft-certified expertsn Hands-on aid to optimize Office 365n Managed migration, configuration, and daily

ownership of Office 365 servicesn Proactive maintenance/troubleshooting

Managed Continuityn Managed SD-WAN for Bring Your Own

Bandwidth, Hybrid WAN Network Continuity

n Multi-circuit Connectivity/Continuity: Dual or triple circuits — including 4G LTE options for primary, secondary, and standby circuits with automated failover for business continuity

Nationwide Managed Connectivityn We build and manage the right solution utilizing the

best transport optionsn Ethernet Transport with EoTDM, EoFiber and

EoFixed Wirelessn Managed High Speed Internet Access available

nationwide through our relationships with local cable and telecom vendors

n Managed SD-WAN for Over-the-Top (OTT) service, Hybrid WAN and multi-circuit network continuity

0100100101010110

Datacenter Orchestrator Cloud Monitor

Cell tower

LockBiz chart Gear

MSR Cradlepoint Cisco box

Headquarters Branch office Remote office Home office

Workstation Gateway Network Router

Web filteringAntispamAntivirusIntrusionDetection

Firewall

SOC

IT support/users

LAN

Phones/fax

0100100101010110

Datacenter Orchestrator Cloud Monitor

Cell tower

LockBiz chart Gear

MSR Cradlepoint Cisco box

Headquarters Branch office Remote office Home office

Workstation Gateway Network Router

Web filteringAntispamAntivirusIntrusionDetection

Firewall

SOC

IT support/users

LAN

Phones/fax

Datacenter Solutionsn Colocation: an efficient, economical way to have IT

systems, applications, and data always onlinen Remote hands: highly skilled techs to perform regularly

needed tasks (visual confirmations, reboots, modular media swaps, rack-and-stack)

n Direct TPx network access to high-speed internet/MPLSn Multiple layers of redundancy delivering the high

performance tier needed for mission-critical demandsn All critical infrastructure (power, cooling, data paths) is

redundant, operating in parallel, protected configuration

0100100101010110

Datacenter Orchestrator Cloud Monitor

Cell tower

LockBiz chart Gear

MSR Cradlepoint Cisco box

Headquarters Branch office Remote office Home office

Workstation Gateway Network Router

Web filteringAntispamAntivirusIntrusionDetection

Firewall

SOC

IT support/users

LAN

Phones/fax

0100100101010110

Datacenter Orchestrator Cloud Monitor

Cell tower

LockBiz chart Gear

MSR Cradlepoint Cisco box

Headquarters Branch office Remote office Home office

Workstation Gateway Network Router

Web filteringAntispamAntivirusIntrusionDetection

Firewall

SOC

IT support/users

LAN

Phones/fax

Services Snapshot