DAVID W. HERRHighland Heights, KY 41076 davewherr@gmail.com 559-303-9393 linkedin.com/in/dwherr

~ FOOD AND BEVERAGE MANAGER ~Dynamic and highly motivated professional with extensive expertise overseeing all aspects of restaurant facilities and operations and consistently achieve financial objectives. Resourceful, multi-tasking, lateral-thinker and strategic problem-solver demonstrate in-depth knowledge and well developed interpersonal skills to anticipate and introduce industry trends while continually producing results. A natural leader able to expertly train and inspire dedicated and diverse teams focused on superb standards, quality, presentation, cost effectiveness and safety. Seek to bring talent and vision through hard work and dedication while exploring opportunities to successfully add value to organizations.

Operational Oversight Financial Management Purchasing & Inventory Control P&L | Cost Containment

Payroll Processing Human Resources Marketing Initiatives Event Implementation

Training & Development World Class Guest Relations Merchandising Retail Sales

PROFESSIONAL EXPERIENCE

RMH FRANCHISE – Highland Heights, KYGeneral Manager, 9/2015 – 2/2016Orchestrated food and beverage services for one of the fastest growing casual dining restaurant companies in America, while promoting exceptional customer experiences and creating outstanding working environments.Spearheaded business strategy and proficiently surveyed restaurant demand, conferred with community members, identified and evaluated competitors, and prepared financial, marketing and sales projections and estimates, while successfully optimizing profitability.

Provided financial oversight and expertly handled monies, made bank deposits and reviewed transactions while capably administering budget and maintaining payroll processes.

Executed stringent inventory controls, and consistently assessed quality, quantity and accuracy of deliveries which successfully decreased food and inventory costs, and reduced wastage.

Ensured accurate and precise preparation of foods by monitoring recipe contents, ensuring correct portion sizes and assessing presentation while driving workforce to comply with preparation and serving criteria.

Skillfully administered budgets and controlled expenses by implementing innovative economical processes for utilizing food and supplies.

Efficiently solved issues and queries while continually delivering first-rate service.

DELAWARE NORTH COMPANIES - CHOCTAW RESORT CASINO – Durant, OKBanquet Manager | Restaurant Manager | Kitchen Manager, 10/2014 – 8/2015Skillfully drove complex event preparations and banqueting activities, from conception to completion, for four-star casino and hotel complex.Provided operational oversight of restaurant, kitchen, banqueting, catering and food service, and proficiently directed and motivated personnel while effectively promoting synergy and ensuring quality, and health and safety standards adhered to. Prepared forecasts and budgets, organized event packets, established schedules and efficiently maintained administrations.

Consistently supported the reputation of the organization and ensured an extraordinary customer experience by expertly orchestrating events up to 800 as well as multiple on-going events.

Improved staff retention rate by capably overseeing human resource requirements and successfully recruiting, hiring, disciplining and training personnel.

Slashed expenses by efficiently administering payroll and account payables processes. Optimized profitability and over-all success by continually creating innovative menu selections and providing

quality of service.

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DELAWARE NORTH COMPANIES – Sequoia National Park, CAArea Manager, 4/2013 – 9/2014Proficiently oversaw retail sales of clothes, foods and electronics for one of the largest privately owned companies in the US, generating revenues exceeding $2B per annum.Expertly drove operations across various areas and continually encouraged personnel to achieve and exceed targets. Skillfully established budgets and effectively administered inventories.

Successfully oversaw product purchases by negotiating cost effective contracts with vendors. Achieved brand visibility and sales targets by initiating remarkable marketing strategies. Developed driven and motivated teams of personnel and supported employee progression by proficiently

overseeing human resource requirements. Provided an enhanced shopping experience for customers by ensuring all merchandise correctly marked and

prominently displayed.

MCKENZIE STAGE STOP RESTAURANT AND CATERING – Springfield, OROwner, 1/2005 – 4/2013Spearheaded operations of small existing establishment and effectively drove sales of family restaurant.Directed food and beverage service and skillfully orchestrated catering events. Assessed financial transactions, efficiently maintained payroll records and upheld documentation.

Optimized revenues and capably increased sales over 30% within the first three years operation. Ensured compliance with health, safety and fire regulations by reliably overseeing food preparations and

servicing procedures. Prepared food utilizing correct recipes, portion sizes and presentation and continually delivered meals on time

while providing outstanding service. Achieved budgets by adeptly monitoring spending, overseeing purchases and controlling food and equipment

inventories. Reduced accidents and downtime by capably upholding servicing requirements of equipment. Ensured smooth and efficient workflows by implementing schedules and allocating duties.

DOD - NAVSEA – Keyport, WAComputer Specialist, 8/1999 – 1/2005Directed multiple projects and expertly tested, maintained and monitored various computer programs and systems for the Department of Defense.Established smooth and efficient operations by formulating and revising system design procedures, test procedures, and quality standards while determining system principles and adeptly documenting processes.

Increased productivity by efficiently deploying program and system installations. Enhanced workflows by altering systems and successfully assisting new and current users. Swiftly resolved issues by analyzing performance indicators while assisting users with computer issues. Upheld inventories by efficiently overseeing hardware and software requirements.

** *** **Additional Professional Experience as General Manager: 10/1991 – 1/1999

Surf at Union Wharf Restaurant / Applebee’s / Sea Gallery Restaurants

EDUCATIONMaster of Business Administration (MBA) (Expected 2018) | Southern New Hampshire University, KY

BS Computer Information Systems (2003) | Chapman University, Bangor, WA