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VOLUNTEERING

DesignDesign Thinking Methods, UX Design, User Research, Sketch,Journey Mapping, Personas, etc

ProductMarket Research, Forecasting,Competitive Analysis, Pricing,Strategy, Requirements, Roadmap

TechnologyAgile, Scrum, System Architecture

SKILLS

Corporate InnovationCertified Product Manager

User Experience DesignLean Management Consulting

(in order below)

CERTIFICATION

Bentley UniversityMaster of Business AdministrationMaster of Information Technology

EDUCATION

Senior Product DesignerLiberty Mutual Insurance

02/2016 - 07/2018 Boston, MA

Established the IT Innovation role and mentored team from 1 to 17 employeesLaunched hackathons, demo days, tinker times, and 5 new internal productsEmpowered organization by creating 6 innovation communities & 2 trainings

Innovation Business Designer (UX & PM)Lincoln Financial Group

08/2018 - 06/2019 Boston, MA

Designed product & technical specs for leave solution w/ proj. $500k savingsLed team in product discovery sprints incl. journey maps & biz designPerformed primary & secondary qualitative and quantitative research

Manager, Innovation & IdeationLincoln Financial Group

07/2019 - 02/2020 Remote

Managed product strategy on parental leave, freelancers, financial wellnessInstituted team metrics, design briefs, agile workflows, project frameworksChampioned for direct report’s skill development, career advancement

Chief Product ManagerDiversified Data Technologies, LLC

03/2009 - Present Remote

Developed & executed digital innovation strategies for 20+ local businessesTaught at Harvard Business School as a guest lecturer to 200 studentsFounded as a dorm-room project and grew into second income side hustle

RECENT EXPERIENCE

David LanphearINNOVATION MANAGER PRODUCT MANAGER

(978) 204-5683 David@DavidLanphear.com Chicago