DECEMBER 2014 UPDATE NEWSLETTER

A monthly newsletter published by the Rental Housing Alliance Oregon

December 2014

www.rhaoregon.org

Formerly the Rental Housing Association of Greater Portland

rhaest. 1927

In this issue:

Holiday Dinner Party page 3

Installation of 2015 Board Officers and Directors page 7

How to Increase Your Rental Rates page 9 - 11

Are You Ready For Winter? page 14 Us VS Them! page 15 & 16

• EasyAccesstoForms• Online2Ways:• FormsStore-HardCopy• OnlineForms-Download• PhoneOrdersWelcome• Walk-in,Officeopen9-5M-F

COME JOIN A GREAT ORGANIZATION! Since 1927 the Rental Housing Alliance Oregon has set the standard

for community participation by landlords providing affordable and quality housing.

• LegislativeRepresentation• Supportersof FairHousing• Education/Seminars• Up-to-datelawinformation• AttorneyDrawnForms• TenantScreening• FullyStaffedOffice

VISIT www.fhco.orgFAIR HOUSING COUNCIL OF OREGON

RENTAL HOUSING ALLIANCE OREGON

SUPPORTS FAIR HOUSING

RENTAL ALLIANCE UPDATE - December 2014 3www.rhaoregon.org

Holiday Dinner PartyWednesday December 17, 2014 at 6 pm

Table of Contents

Holiday Dinner Party |page 3

President’s Message | page 4

RHA Mark Your Calendar | page 5

How And When To Intervene In Tenant Disputes | page 6 & 8

Installation of Board Officers and Directors | page 7

Dear Maintenance Men | page 8 & 9

How to Increase Rental Rates on Your Investment Property | page 9 - 11

Holiday Dinner Party | page 12

RHAOregon’s Annual Toy Drive | page 13

Winter Safety Tips | page 14

Us VS Them | page 15 & 16

Mr. Landlord | page 18

The Preferred Service Guide | page 19-22

Plated Dinner (your choice of one of the following)

Grilled Flat Iron Steak Roasted Turkey Salmon

Dinner also Includes:Potatoes, Roasted Seasonal Vegetables, Chef’s Choice Salad, Assorted Holiday Mini Desserts,No-Host Bar

When: Wednesday December 17, 2014Where: Riverside Golf & CountryClubTime: 6:00 PM - 9:00PMPrice: $33.00 per Person if Registered by December 12, 2014 $38.00 per Person if Registered after December 12, 2014

Installation of Officers

Gift Exchange Please bring a nice gift for the gift exchange - One Per Person - and a toy for the children of members of the National Guard and the reserve serving overseas.

Directions: Riverside Golf & Country Club, 8105 NE 33rd Dr., Portland, OR 97211

From I-205 (Heading South)

Take the N. Killingsworth St. exit. Turn right at NE Columbia and follow until you see Broadmoor Golf Course (approx. 3 miles) on your right. Get in the right lane and bear right down on ramp to NE 33rd Drive. In about 0.5 miles, turn left on NE Elrod Dr.

From I-205 (Heading North)

Take exit 23B/Killingsworth St. Keep right at the fork to continue to-ward NE Columbia Blvd W and merge onto NE Columbia Blvd. Turn right at NE Columbia and follow until you see Broadmoor Golf Course (approx. 3 miles) on your right. Get in the right lane and bear right down on ramp to NE 33rd Drive. In about 0.5 miles, turn left on NE Elrod Dr.

Call 503-254-4723 to register or visit the rhaoregon.org/store/category/events if you register for a dinner meeting and do not show or do not cancel by the Friday before the dinner meeting you will be charged the full price of the dinner meeting

4 :RENTAL ALLIANCE UPDATE December 2014 www.rhaoregon.org

President’s MessageRHAOregon LIST OF COMMITTEES

Building Chair: Phil Owen, PH: 503-244-7986

Community Relations/Donations Chair: Tony Kavanagh, PH: 503-522-4474

Dinner/Program Chair: Lynne Whitney, PH: 503-284-5522

Education Chair: John Sage, PH: 503-667-7971

Forms Chair: Mark Passannante, PH: 503-294-0910

House Chair: Robin Lashbaugh, PH: 503-760-7171

Legislative Chair: Phil Owen, PH: 503-244-7986

Membership Chair: Elizabeth Carpenter, PH: 503-314-6498 Office Chair: Robin Lashbaugh, PH: 503-760-7171

Government RelationsChair: Phil Owen, PH: 503-244-7986Gresham Liaison: Jim Herman, PH: 503-645-8287

Marketing Chair: Ami Stevens, PH: 503-407-3663

Board ConsultantAlita Dougherty, [email protected], PH: 503-667-9288 RHAOregon LOBBYISTCindy Robert, PH: 503-260-3431

RHAOregon OFFICE TEAMCari Pierce, Office Manager - [email protected] Pam VanLoon, Bookkeeper - [email protected] Teresa Carlson, Member Svcs - [email protected] Fullerton, Member Svcs Asst. - [email protected] RHAOregon OFFICEMonday - Friday * 9:00am - 5:00pmPH: 503-254-4723 * Fax: 503-254-4821

10520 NE Weidler StPortland, OR 97220

RHAOregon is committed to educating members to fair housing practices and policies.

Since 1927, the Rental Housing Alliance Oregon has set the standard for community participation by landlords providing affordable and quality housing.

Awesome! That is the only way I can explain the past two years as your president. As I hand over my presidency to John Sage, just taking a look at the last two years is wonderful.

The work I have seen completed at the Rental Housing Alliance Oregon in the past two years by the volunteer board is nothing short of awesome. There was a lot of work completed to make our organization more visible to the state of Oregon. It started with rebranding our organization, which led to new name, logo, web design and signs. If you have not visited our new website at www.rhaoregon.org, take a moment and do so. The website has a great new look and easy to access information.

Jason Atkinson was a tremendous help to our organization with the rebranding and our public relations (PR) work. Since the change of our name, I have been asked several times why the change. Simply, the name Rental Housing Association of Greater Portland kept us in Portland. Our new name, Rental Housing Alliance Oregon, lets landlords in the state of Oregon know we are there for them. We are just a phone call or email away. RHA Oregon is here to make alliances with smaller landlord organizations to make our community even stronger.

Cindy Robert and our legislative team keep us in the loop with any changes to laws that would affect landlords of Oregon. Cindy has brought RHA together with state & local officials so we can be part of the decision making process.

Join – This year we have partnered with Join . This organization works with homeless families to help get them off the streets and in a home/apartment. We are proud to say we were able to raise enough money to assist a family off the streets with our first annual Starry Night event in July. We supply a lunch by serving the homeless once a month at the Join facility. The Join facility offers access to computers, P.O. Boxes, showers and clothing to the homeless to assist them in finding jobs.

As you may know we did not continue the lease of H&R Block in order to provide more space for classes and rental space for other organizations. The RHA Conference annex is open for reservations now.

I want to thank the office personnel for their dedication to RHA Oregon. They worked hard in making the changes of RHA Oregon, along with answering the phones and your questions, meeting you in the office to assist you with any forms or questions you may have.

Then there are the mentors of our organization, who assist landlords like you and me with information on a daily basis on their own time.

These last two years have seen some really good changes to our organization. We now have all our tools in place with these awesome changes and look forward to utilizing them to make a bigger and better organization for Oregon landlords.

If you haven’t signed up for the Holiday party on December 17th at the Riverside Golf and Country Club, please do so soon! This is a great Holiday party for your property managers and business associates. We hope to see you there.

Elizabeth CarpenterRHA President


Mark your calendar!

To purchase event tickets online visit: http://www.rhaoregon.org/store/category/events

CLASSES LOCATION TIME INFORMATION

12/3 Online Tenant Screening RHA Conference Annex 11:00am

12/19Understanding Your Decision Point Report WebEx 11:00am

01/07 Online Tenant Screening RHA Conference Annex 11:00am

01/08Making Your Rental Property Profitable RHA Conference Annex 6:30pm Taught by: Dana Brown of Full Spectrum Residential

Services 10520 NE Weidler St., Portland OR 97220

01/09Understanding Your Decision Point Report WebEx 11:00am

01/15 Top 5 Rental Forms RHA Conference Annex 11:30am Taught by: Jerad Goughnour of Gateway Property Mgmt LLC 10520 NE Weidler St. Portland, OR 97220

01/15 Mold Class Standard TV & Appliance 6:30pm Standard TV & Appliance, 3600 SW Hall Blvd., Beaverton OR 97005

01/15/Understanding Your Decision Point Report WebEx 7:00pm

01/27 Online Tenant Screening WebEx 7:00pm

01/27Making Your Rental Property Profitable Standard TV & Appliance 6:30pm Taught by Dana Brown of Full Spectrum Residential

Services 3600 SW Hall Blvd., Beaverton OR 97005

DATE EVENT LOCATION TIME INFORMATION

12/10 Board Meeting RHA Conference Annex 5:00pm

12/17 Holiday Dinner Party Riverside Golf & Country Club 6:00pm See page 12 for more information

12/25 Christmas Day RHA Office Closed Closed In Observance of Christmas

01/01 New Years Day RHA Office Closed Closed In Observance of New Years

01/14 Board Meeting RHA Conference Annex 5:00pm

01/21 Dinner Social TBD 6:00pm

01/22 New Member/Mentor Session RHA Conference Annex 6:00pm If you register for a dinner meeting and DO NOT SHOW or DO NOT CANCEL by the Friday before the dinner meeting you will be charged the full price of the dinner Meeting

RHA Mark Your Calendar

Those with prior registration to the class will be seated first. Walk-ins will only be accommodated once the class has started and if space is available. Registered attendees who arrive 15 minutes after the start of class be aware that your chair may be filled. If you register for a class and then do not cancel at least 48 hours before the class and /or do not show you will be charged for the class

Making Your Rental Property

Profitable

Dana Brown of Full SpectrumResidential will show you how to

improve your financial success in therental property Industry.

1 Continuing Edudation Credit Available

$25.00 Member / $35.00 Non-MemberRegister early to receive a $5 discount

InstallatIon of 2015 dIrectors and offIcers december 17, 2014

Understanding Your

Decision Point Report

This class is offered to members of the RHA only. If you have a

current service agreement and do your screening through RHA and

would like to learn how to read the Decision Point report with more accuracy, then this is the class for

you.

Online Tenant Screening

This class is offered to members of the RHA Oregon only. If you have a current service agreement and

would like to do screening from the comfort of your own home or office this is the class that you would take

to learn how to correctly read the National Tenant Network reports and input applicants information

into the National Tenant Networks system in order to get the reports

directly.

The Update is a monthly publication of Rental Housing Alliance Oregon •

10520 NE Weidler St, • Portland, OR 97220 • Phone 503-254-4723 • Fax 503-254-4821 • www.rhaoregon.org •

Hours: Monday through Friday 9am to 5 pm

Editorial Staff: Cari Pierce • - Graphic Designer Teresa Carlson

Publisher: The Rental Housing Alliance OregonThe opinions expressed in this newsletter are those of the authors and do not reflect those of the Board of Directors or the newsletter editor or committee. All advertising inquiries should be directed to Cari Pierce at 503-254-4723.

Please notify the RHAOregon office of any address changes.

The Rental Housing Alliance Oregon is a group of rental housing owners and managers in the state of Oregon who have joined together for the purposes of:

• Providing information to improve the knowledge of rental owners and managers.

• Enhancing the reputation of “landlords” by promoting professional practices.

• Assisting local public officials on various community endeavors relating to public or private housing.

The RHAOregon Mission


4 Times to Intervene if Your Tenants are Fighting In a perfect world, all of your tenants would live harmoniously, without fighting or calling you with a constant barrage of complaints. In the real world, though, not every set of tenants you put in place will automatically get along with one another. How you react to complaints, what actions if any you take and how you cope with tenant squabbles can have a big impact on your stress levels and the time you spend managing (or micro-managing) your rental properties.

Your tenants have a right to enjoy the property they are using, and a responsibility not to interfere with others. A lot of tenant complaints tend to fall into subjective areas, making it difficult for you to know when to intercede. While owners of multi-family units will encounter this type of issue more frequently, it is something every landlord should learn how to deal with. How can you tell what issues you should worry about, and which ones don’t matter? There are only a few instances where you should intervene, and in many cases, intervention involves contacting the police

How and When to Intervene in Tenant Disputes Are strong or conflicting personalities involved? If your tenants simply don’t like one another, the best course for you as a landlord is to simply stay out of it. If you are receiving constant complaints that aren’t of a criminal or dangerous nature, your best course is to stay uninvolved. You’ll cut your stress levels considerably if you don’t try to parent your tenants, and if you deflect them in a firm but nice way the behavior should taper off. While it can be difficult to stay out of a dispute, simple squabbling and minor, subjective complaints don’t require your attention; your tenants are adults and need to behave responsibly.

What are the tenants complaining about? If your upstairs tenant is complaining about your

How and When to Intervene in Tenant Disputes

downstairs tenant and noise levels, are they having a real problem or simply having trouble adjusting to apartment or condo living? Some people don’t realize that noise carries in a multi-family dwelling and there may not be anything that you can do to fix the problem. Noise is

subjective, and unless the tenant making the complaint can provide a third party with a reason to intervene there is not much you can do. If noise levels are truly reaching the “disturbing the peace” levels, the local police are better equipped to deal with the ` problem than you are.

Is there a danger to your tenants? If one tenant is breaking the law or breaking

the lease, you can intervene by either calling the authorities or contacting the problem tenant. Reports of fire hazards, firearms or dangerous dogs should be taken seriously and reported to the proper authorities to protect your tenants and yourself. You may be held liable

(continued page 8

InstallatIon of 2015dIrectors and board offIcers

december 17, 2014President John SagePresident Elect Ron Garcia Vice President Robin LashbaughTreasurer Elaine Elsea Secretary Lynne Whitney

Nominations for Directors ~ Two Year Term

Directors Continuing to Serve~ One Year Term

Remaining

Katie Poole-HussaAlita DoughertyCathy Galuza Dana Brown

The following will continue to serve on the board:

Past President Elizabeth Carpenter

Directors are elected for either a one-year or a two-year term. If you are interested in serving on the board as a director please call Jerad Goughnour at (503)789-3212 or Cari at the

RHA Oregon office. The board meetings are held on the 2nd Wednesday of each month.

Jerad GoughnourJim HermanDon Adler

Ami StevensAJ Shepard

Matt Korshoj Stephanie Pittman

Mihyun Pratt Phil Owen


Dear Maintenance Men: By Jerry L'Ecuyer & Frank Alvarez

Dear Maintenance Men: We are contemplating a kitchen remodel of our rental units and want to add a dishwasher. It is understood that we will have to remove one cabinet to accommodate the dishwasher. The problem is that none of the kitchen cabinets if removed will produce the correct size hole to fit a 24” dishwasher. The hole will either be too big or too small. What can we do? Peter

Dear Peter: You do have a few options you can look at. A larger hole can be filled with a spacer on either side of the dishwasher to close in the hole to fit the appliance or insert a pull out spice or tray door to fit the space. The spacer will need to be painted or stained to match the existing cabinetry. If the space is too small for a standard size dishwasher, you might consider using an 18” wide dishwasher or a drawer type dishwasher. Another option is resizing your existing cabinets to fit a standard dishwasher. In other words, remove a cabinet and make it smaller. Resizing a cabinet might be easier said than done, however a good carpenter or cabinet maker could make this job easy.

Dear Maintenance Men: As an income property owner; what would be the best thing I could do at my building to help cut heating and air conditioning costs? I keep my property in good shape and want to help my residents keep their costs down which in turn, I hope, will keep my vacancies

low. Branford

for injuries that occur on your property if you do not take action when you are informed of a danger to one or more tenants.

If you have no choice: If you seem to have one true problem tenant that is disrupting everyone’s right to enjoy the property, you may have no choice but to begin eviction proceedings. Most states allow you to give a three day quit or cure notice to a problem tenant (In Oregon termination with cause gives 14 days to cure); this legal notice advises them that they must correct the troublesome behavior or be evicted. Check both your lease and your state laws before taking this step, and save this for the most extreme cases. True criminal acts should be reported to the authorities, but the actual eviction process will need to be initiated by you as the landlord.

Proper screening of tenants and a good lease will help you prevent most tenant relationship problems. Once a problem arises, the way you address it will largely depend on the type and severity of the complaint and what if any legal obligation you have to your tenants and property.

Reprinted with permission of American Apartment Owners Association offers products and services for landlords related to your rental housing investment, including rental forms, tenant debt collection, tenant background checks, insurance and financing. Find out more at www.joinaaoa.org.

Interested in knowing what is going on with Rental Housing Alliance Oregon?

You are invited to attend our monthly board meetings. Please come and see what is happen-ing! 2nd Wednesday of every month at 5pm.

Call RHA at 503/254-4723 to let us know that you will be there.


(continued page 9

Tenant Disputes continued from page 8

Dear Branford: The number one thing you can do to help your residents and yourself is to insulate the attic. In winter time, heat is lost to the attic and out the roof and in summer the a/c will work harder to overcome the heat generated by the attic and warming the interior. Proper attic insulation will keep the heat in during winter the heat out during summer. Talk to your local utility supplier about energy efficiency programs. Many will offer different programs during the year and many are at no or low cost to the property owner.

Dear Maintenance Men: Can you give me some ideas on updating the kitchen cabinets in my vacancy? I don’t want to replace them

and the counter tops are in good condition. Tom

Dear Tom: Give the cabinets a good scrub before anything else. You will be surprised how much dirt, grime and grease builds up over the years.

Use TSP or a good degreaser for cleaning. If the cabinets are wood use lemon oil or re-varnish after cleaning and they will sparkle and look new again. Painting the cabinets will also bring new life to them. You might consider changing the color using a high gloss paint to add a bit of sizzle. Change the hardware. Knobs and hinges are the jewelry of your cabinets. Look for more modern hardware such as stainless steel, ceramic, glass or any type of steel finishes. If your cabinets look plain, add a backsplash above the base cabinets or molding around the doors for an architectural look.

To get color and design ideas, take a tour of some local high end apartments and see what they have done to their kitchens.

Bio: Please call: Buffalo Maintenance, Inc for maintenance work or consultation. JLE Property Management, Inc for management service or consultation Frankie Alvarez at 714 956-8371 Jerry L’Ecuyer at 714 778-0480 CA contractor lic: #797645, EPA Real Estate lic. #: 01460075 Certified Renovation Company Websites: www.BuffaloMaintenance.com & www.ContactJLE.com


Dear Maintenance Men: continued from page 8

As owners of investment property we continuously look for ways to cover our expenses. As the cost of maintenance,

utilities and taxes rise, we need to find ways to offset those increases.

The answer is always to raise the rent, but by how much?

Most importantly, you have to understand your marketplace. Are the rents in your marketplace going up or going down?

How to Increase Rental Rates on Your Investment Property By Cliff Hockley, President Bluestone & Hockley Real Estate Srvs

(continued on page 10)


Subject Property Comparable 1 Comparable 2 Comparable 3 Name

Address

# of Units

Age of Complex

Phone Number

RENTS: Studio Rent

1 Bedroom Rent

2 Bedroom/1 Bath

2 Bedroom/1.5 Bath

2 Bedroom/2 Bath

3 Bedroom/2 Bath

FEES & DEPOSITS

Application Fee

Security deposit

Pet Deposit/Pet Fees

OTHER COST INFO:

Move in Rental Special?

Utility Costs: billed directly to tenants & included in the rent

AMENITIES

Property Amenities:

Garage (rent)

Pool

Recreation/Exercise Rm

Free Covered Parking

Parking Included?

Laundry Room

Unit Amenities:

W/D Hook-up

Washer & Dryer

Air Conditioning

Extra Storage

Free Cable Patio/Deck

(continued on page 11)

How to Increase Rental rates: continued from page 9


There are a few ways to investigate this question, but I recommend researching competitive properties and listing the results on a market survey chart. If

possible, it is always better to compare apples to apples rather than apples to oranges so be sure to select properties that most resemble yours.

For example, if you have a 50-year-old house, you need to find a 50-year-old house to compare it to. Location is important as well. You should attempt to find a similar property within a 1 mile radius of your rental to make your information more accurate. If your rental house has been renovated and you are comparing it to one that has not been renovated then you need to make adjustments to your model and make a dollar adjustment for the renovation in your market survey. The same kind or adjustments need to be made for apartments or commercial rentals.

I have drafted a sample market survey chart for an apartment property on page 10:

What do I do with this information?

Since you have picked similar properties, you can use the information to adjust your rents to your tenants. You could increase rent, put utility charges in place, charge pet rent or adopt a new charge that one of your competitors has put in place. (For example, 10 years ago virtually no one charged pet rent. Today this cost has become relevant, especially as more and more landlords allow tenants to have pets.)

As you evaluate your potential rent increases you should also take occupancy rates and tenant demographics into consideration. You might find that properties in your area have a high vacancy rate and there is no room to increase rents. You also might find that if you raise your rents too high you will lose good tenants that just don’t have any way to manage the rent increase because their pay has not increased. Most tenants can handle a 3-5% increase, but if

you increase their rents by 20% they might have to move.

As a landlord, you also need to consider the cost of turning your units as part of the equation for increasing rents. It is not unlikely that you could spend $500 to $1,000 for a normal tenant turn and $2,000-$5,000 for the total renovation of a 2 bedroom apartment property. A $100 monthly increase in rent could justify a tenant turn with costs up to $1,000, but with costs of $5,000 to fully renovate / update a unit, you will need to be aiming at a rent increase of closer to $250 a month.

Don’t be afraid to increase rents

Reviewing your rents on an annual basis is necessary to keep up with the cash expenses

and maintain the value of your property. This means that you need to be committed to annual increases as well. However, be very careful if the marketplace is soft. Remember that real estate investing is cyclical, in some years the rents are strong and in some they are weak. It all depends on the marketplace supply and demand. Apartment developers will keep building until they run into a lack of demand. Bankers will keep lending until they recognize the marketplace is overbuilt.

As long as you stay educated and track the marketplace you will make the right decisions on rent and fee increases.

How to Increase Rental rates: continued from page 10

NEW MEMBER ORIENTATION AND MENTORING SESSION

Have you recently become a member of the RHA?Are you thinking about becoming a

member of the RHA? Have you been a member of the RHA, but want to

know how to utilize your membership better?Come join us and see what the RHA has

to offer you as a member.Come have your questions answered by an

experienced landlord.Refreshments Offered Thursday January 22, 2015

from 6-8pm at the RHAOregon Office 10520 NE Weidler Portland OR 97220. Call 503/254-4723 for

more information.




US VS THEM

Jo Becker, Education/ Outreach Specialist, Fair Housing Council of Oregon

Unfortunately, some in the housing industry assume an “us vs. them” position to fair housing. As a former Realtor® now working at the Fair Housing Council (FHCO), I regret that. Civil rights are fundamental principles of this country and civil rights in housing—the heart of our shared livelihood—is fundamental to fair and equitable treatment for all regardless of protected class status.

The defensive nature some assume troubles me on four counts: First, at the FHCO we take a proactive approach to education and outreach. I see my job as doing what I can to insure everyone knows what their rights and responsibilities are under the law. If we could accomplish our mission with education alone we would but truth be told, neither an “all-carrots” nor an “all-sticks” approach will work. Frankly, we’re fairly unique in the fair housing industry in that we do both education / outreach and enforcement activities. Most organizations like ours do just one or the other. Our approach is holistic and comprehensive. Those of you who know and have trained with our Education and Outreach staff, know that we love what we do and that we take our education / outreach role very seriously.

Two, illegal housing discrimination – acts that would curl (or straighten, as the case may be) your hair and turn your stomach happen every day. The landlord who shuts the door on an otherwise suitable applicant as soon as he learns she has kids. The lender who is more than happy to work with buyers who happen to be recent immigrants as long as she can get away with charging them more than equally qualified US-born applicants or who pulls a loan from underwriting when it’s learned the mortgagee is on maternity or paternity leave. The seller who insists the neighbors would be up in arms if a Jewish family moved into the neighborhood and so instructs his agent not to bring him offers from “those people.” The agent who assumes what kind of house would be suitable to a family with kids or operators of a group home for those with disabilities above and beyond what the buyers gave as their

search criteria. The bigoted neighbor who paints graffiti across the façade of a new homeowner’s house and burns a cross in his yard. Yes, it does still happen, and sadly in our line of work we see the worst of the worst that one person can do to another!

We’d gladly retire if housing discrimination were a non-issue but daily complaints and testing results—both local and national—confirm that illegal housing discrimination is, unfortunately, alive and well. Let me share a just a couple recent examples. Not long ago we received a call from a renter whose landlord followed the family’s announcement that they were expecting their first baby with an eviction notice.

The landlord regretfully informed the household that the soon-to-be family of three exceeded his occupancy standard of two people for the two-bedroom unit. Now, hopefully you already know that an occupancy standard that restrictive violates federal fair housing protection for families with kids but, unfortunately, this landlord didn’t. When our enforcement team reached out to the landlord to address the situation they found that the landlord was genuinely ill informed about fair

housing laws and promptly agreed to comply and cooperate.

Familial status discrimination has been illegal for over 20 years, yet we see violations not only in terms of restrictive occupancy standards and child-specific property rules, but even blatant criteria stated as “no kids,” “no toddlers,” or “no teenagers.” Happily, in this situation, the matter was amicably resolved with a simple phone call.

In another recent case in our service area, homeowners, their association, and the listing agents hired to sell homes in the area advertised the community as an “adult” community for those 18 and older. Both the term “adult” housing and a senior community other than for those over 55 or 62 are not allowed under federal fair housing law.

The third thing that bothers me about an “us vs. them” attitude is that some believe that fair housing only protects “them,” “others,” “those people.” Guess what, we all have a race and national origin. We all have a gender. We either do or do not follow a religion. If you don’t have kids, I’m sure you know and care about someone who does. According to a 1997 Census Brief, 1 in 5 Americans have a disability; again, if you don’t have a condition that meets the broad definition of disability


(continued page 16

under fair housing laws, I can guarantee you know someone who does. The truth is fair housing laws protect all of us when we are the housing consumers. And yes, the law is slanted toward the consumer – just like most laws and regulation in this country. Regardless of the industry in question, it is presumed by lawmakers and society that the professional is more knowledgeable and in a greater position of power than the consumer. Based on the bad actions of few (and sometimes many), legislation is proposed to level the playing field and protect consumers.

Fair housing laws protect your daughter as she grows up and moves into her first apartment where her onsite manager harasses and sexually assaults her. Fair housing laws protect your elderly parents as they move into a retirement home, designated senior community, or assisted living facility. Fair housing laws protect your neighbor who, because of a war injury or auto injury, now requires the use of crutches, or a walker, or a wheelchair, or perhaps even a live-in caregiver to get around and remain independent. Fair housing laws protect the minimum-wage clerk who bags your goods at the local store who, despite working two jobs, can’t maintain a living wage and receives a rent subsidy. Fair housing laws protect your gay co-worker who’s been in a loving and committed relationship for 10 years but is persistently targeted and harassed by his neighbors.

When you realize that people all around you—people you know and care about—are subject to discrimination, the impact of it becomes more tangible. When you realize that many of those people don’t know their rights, the resources or recourse available to them, and, therefore don’t take action to protect themselves, it puts a different spin on the issue.

And finally, four: We aim to be a resource. First of all, anyone can call our toll-free, free-service Fair Housing Hotline. Secondly, as a housing provider, you deal with housing

consumers day in and day out. You may be the one that brings a fair housing violation to light. How often do you hear stories from clients, residents, or applicants? If those stories involve how someone else involved with housing (for example, other landlords they applied with or a lender they’re working with to purchase their first home, etc.) you may identify something in the story that you suspect violates fair housing laws. You can call us. You can encourage them to call us. In this regard we quite seriously consider you allies in our fight against illegal housing discrimination!

As a former housing provider who served my clients and my trade association with the same passion as I bring to my current job, I encourage you to become a partner in our efforts to eradicate illegal housing discrimination in its many forms.

As I’ve said many times, please consider us a resource; use the Fair Housing Hotline at 800/424-3247. Please also consider supporting the work we do at www.FHCO.org/join_us.htm. To learn how you can get involved visit www.FHCO.org/get_involved.htm. Be sure to sign up for our newsletter too, to say on top of current issues (at the bottom left of any page on our site).

This article brought to you by the Fair Housing Council; a civil rights organization. All rights reserved © 2014. Write [email protected] to reprint articles or inquire about ongoing content for your own publication.

To learn more… Learn more about fair housing and / or sign up for our free, periodic newsletter at www.FHCO.org. Qs about this article? ‘Interested in articles for your company or trade association? Contact Jo Becker at [email protected] or 800/424-3247 Ext. 150

Fair Housing Hotline 800-424-3247


US VS THEM continued from page 15

2015 RHA Oregon Office Closures:

Office Hours: Monday - Friday 9 - 5pm

Thursday December 25, 2014 - Christmas Day

Thursday January 1, 2015 - New Years Day

Monday May 25, 2015 - Memorial Day

Monday September 7, 2015 - Labor Day

Thursday November 26, 2015 - Thanksgiving Day

Friday November 27, 2015 Black Friday

Friday December 25, 2015 Christmas Day

Phone: (503)254-4723 Fax (503) 254-482110520 NE Weidler, Portland OR 97220


Attend one FREE hour-long class conducted by a credit reporting agency representative at the RHAOregon office and you will be able to retrieve reports on your home computer in minutes

Visit www.rhaoregon.org or call (503)254‐4723 for details!

• CREDIT REPORTS• TENANT PERFORMANCE• CRIMINAL HISTORY• SOCIAL SECURITY VERIFICATION• FULL SERVICE REPORTS

YOUR RHAOregon MEMBERSHIP PAYS FOR ITSELF WITH LOW PRICED TENANT SCREENING REPORTS

AND 6O% OFF REGULAR FORM PRICES.This is a RHAOregon member’s only benefit!

Now featuring DECISION POINTscored reports

for Landlords

24-HOUR ONLINETENANT SCREENING

Donation Needs Blankets Deodorant Razors

Sleeping Bags Tarps Medium size cardboard boxes

Socks Hats Gloves Adult Coats (other cold weather gear)

Sugar Creamer Peanut ButterIndividual sized Shampoo,

Conditioner & Lotion

Where and how do I donate items to JOIN?

You are welcome to bring donated items to our day center, located at

1435 NE 81st Ave., Suite 100 Portland OR 97213

Hours: 10am - 3pm Monday through Friday or

bring to RHA Office

• Legislative Representation• Dinner Meetings• Mentor Program• 1800+ Members• Educational Classes• Substantial discounts• Membership starting at $99• Tenant Screening• Fully staffed office open 5 days a week to

answer all of your questions

Since 1927 the Rental Housing Alliance Oregon has set the standard for community participation by landlords providing affordable and quality housing.

Visit www.rhaoregon.org or call 503/254‐4723 for details!

THE VALUE OF MEMBERSHIP


MRLANDLORD.COM MONTHLY TIPS ON MANAGEMENT DO YOU USE MOLES/SPIES NEAR YOUR RENTALS?

The following tip is shared by a regular contributor to LandlordingAdvice.com. Thanks Roy(AL)!

I have rental houses scattered all over town. In every Neighborhood that I buy a house in, I make it a point to get to know the neighbors (mainly homeowner types) that live next door or across the street to my rental property.

When I am done rehabbing a house and got it rented, will give my card to any of the neighbors who have established some type of bond with. I tell them to call me my new tenants start doing something unusual that you think I need

to know about. Some landlords would call this a "spy network", however, I just refer to these underground people affectionately as my "moles".

Just yesterday, I got a call from a mole telling me my tenants across the street had a U-Haul trailer in their driveway last Saturday and it appeared they are moving out. My reaction was, "Great news, now I don't have to evict those deadbeats that stiffed me this month."

Do you have any kind of spy network set up? I do reward my moles, but not with money.

2143 NE Broadway StPortland, OR 97232

Office: 503-281-1172Cell: 503-314-6498

Email: [email protected]

Real Estate Services


ACCOUNTING/BOOKKEEPINGBalancing Point, Inc.,Sandy Buhite-LandisP.503-659-8803 C.503-504-946612500 SE Oatfield Rd Milwaukie [email protected]

Portland Tax Co.Full Service Tax and AccountingPhone: 503-258-0700 Fax: 503-256-1527

ADVERTISING / MARKETINGRental Housing JournalP.503-221-1260News for Ppty Managers & Ownerswww.thelandlordtimes.com Oregonian Media Group David Sandvig, P.503-221-84171500 SW 1srt Ave., Ste 500, Portland [email protected]

Zillow.IncFind your next tenant1301 2nd Ave., Seattle, WA 97101www.zillow.com

APPLIANCE-RENT SRVS LEASE Azuma LeasingBJ Rosow, P.800-707-1188P.512-236-9000, F.512-239-90092905 San Gabriel St. #218Austin, TX 78705

Mac-Gray CorporationFormerly Web-Laundry CompanyKaren AnthonyP.503-330-9628

APPLIANCE-SALES ONLYG&C Distributing CompanyTony Kavanagh, P.503-288-02211205 NE 33rd, Portland 97232 Standard TV & ApplianceJoe Mosee & Cathy MoseeP.503-619-0500, C.503-888-69273600 SW Hall Blvd, Beaverton 97005

APPLICANT SCREENINGCoreLogic SafeRent7300 Westmore Road, Suite 3Rockville, MD 20850P.888-881-3400www.corelogic.com/saferent

Complete Screening Agency LLCJacob Turner & Tiffany WebbP.800-827-3130www,[email protected]

National Tenant NetworkMarcia GohmanP.503-635-1118, F.503-635-9392P.O. Box 21027, Keizer 97303www.ntnonline.com

Prospective RentersVerificationServiceCharlie KamermanP.503-655-0888, F.503-655-0900

RHA OregonP.503-254-4723, F.503-254-4821Fast,affordable tenant screeningwww.rhaoregon.org

TrueSource Screening, LLCDavid MustardP.888.546-3588, F.888-546-3588www.truesourcescreening.com

ASPHALT PAVINGBenge IndustriesParking Lot Maintenance ServiceCorey [email protected]

Hal’s Construction, Inc. CCB#34434Brian King, P.503-656-499920666 S HWY 213 Oregon City, OR [email protected]

ASSOCIATIONSMetro Area Smoke Free Housing ProjectP.503-718-6145www.smokefreeoregon.com

ATTORNEYSBittner & Hahs, P.C.Andy Hahs, P.503-228-56264949 SW Meadows Rd #260Lake Oswego, OR 97035

Broer & Passannante, P.S.Mark G Passannante, P.503-294-09101001 SW Fifth Ave, Ste. 1220Portland, OR 97204

Jeffrey S. BennettJeff Bennett. P.503-255-8795850 NE 122nd Ave. Portland, 97230Protecting landlords’ rights in Oregon for over a decade.

Law Offices of Richard Schneider, LLCP.503-241-1215, www.rbsllc.com2455 NW Marshall St #11 Portland 97210, Business formation - LLCs

Scott A. McKeown, P.C.Scott McKeown, P.503-224-19378700 SW 26th Ave Ste S. Portland, 97219 [email protected]

Murphy Law Group P.C.Always representing ONLY landlordsTim Murphy P.503-550-4894621 SW Morrison St. Ste 1225 Portland,97204

BASEMENT WATERPROOFINGJohn’s Waterproofing, CCB# 15830Crawlspace WaterproofingP.503-233-0825 Fully Staffedwww.johnswaterproofing.com

CARPENTRY & REPAIRSEaton General Construction CCB# 154142P.503-539-0811Full Service General Contractorwww.eatongeneral.com

G&G Construction Inc. CCB# 162743P.503-826-9404Maintenance & Painting Specialistsemail: [email protected]

CARPET CLEANING Americlean Inc., Since 1972We are very good at what we do, Frank Porter, P.503-771-0554 [email protected]’www.iloveamericlean.com

Dura Clean Carpet CleaningUpholstery, Pet Odor Removal, Flood ServiceP.503-914-8785 F,[email protected]

O’Meara Carpet CleaningP.503-538-1983, 503-620-5005Cleaning, Pet Odor

CARPET SALES Contract Furnishings MartJennifer EvansP.360-896-6150, 800-267-615011013 NE 39th St Vancouver 98682www.cfmfloors.com

Roger HarmsP.503-230-1250, 800-275-6722915 SE Sandy Blvd Portland 97214www.cfmfloors.com

Rebecca O’NeillP.503-716-48484865 NW 235th Ave Hillsboro, OR 97124 www.cfmfloors.com

Jim PathP.503-542-8900, 800-935-125014190 SW 72nd Ave #110 Tigard, OR 97224 www.cfmfloors.com

Patrick VonPegertP.503-656-5277, 877-656-523215140 SE 82nd Dr Clackamas, OR [email protected]

The Floor StoreTed Stapleton, P.503-408-64885628 SE Woodstock Blvd Portland, OR [email protected]

CLEANING SERVICE Americlean Inc., Since 1972Complete Move-in / Move-Out Srvs Frank Porter, P.503-771-0554 [email protected]’www.iloveamericlean.com

COLLECTION AGENCIESAnderson & Associates Credit Services, LLCP.503-293-5400, F.503-813-2159P.O. Box 230286, Portland, [email protected] National Credit Systems, Inc.Mary Bass Regional Sales Director P. 1-800-530-2797

PREFERRED VENDORS: . Dual and Affiliate members support the interest of rental housing through their membership in RHA


PREFERRED VENDORS: Dual and Affiliate members support the interest of rental housing through their membership in RHA

COMMUNICATIONSComcast Business ServicesDave Dronkowski, P.503-957-4186Telephone,Internet & Cable TV [email protected]

CONCRETEHal’s Construction, Inc. CCB# 34434Brian King, P.503-656-499920666 S HWY 213 Oregon City, OR97045www.halsconstruction.com

Metro Sidewalk RepairP. 503-875-7900Concrete Water Proofing, Maintenance & repair and new structure installation

DOORSGoose Hollow Window Co Inc. CCB# 53631Mary D. Mann [email protected] Trust Trade Ally

ELECTRICDeKorte Electric, Inc. CCB# 159954P.503-288-22115331 SW Macadam #258-113Portland, OR 97239 Freeman Electric CB#61648P.503-803-6859Call for RHA Member Discount

Portland General ElectricAnne Snyder-Grassmann P503-464-75341215 SW Salmon, Pdx 97204

Rental Housing Maint Service CCB# 163427Gary Indra, P.503-678-2136Fully Licensed to do it [email protected]

Squires Electric Joe Squires Phone: 503-252-1609 1001 SE Division St., #1 Portland, OR 97202 www.SquiresElectric.com ESTATE PLANNINGLaw Offices of Richard Schneider, LLCP.503-241-1215, 2455 NW Marshall St #11 Portland, OR 97210www.rbsllc.com

EVICTIONSAction ServicesWally Lemke, P.503-244-12266400 SE Lake Rd, Portland, 97222Your eviction & process Service Specialist

Barrister Support ServiceP.503-246-8934Evictions, 1st Appearance, Process Servingwww.barristersupport.com

Landlord SolutionsP,503-242-2312, F.503-242-1881P.O. Box 7087, Portland 97007Online evictions & First Appearancewww.landlord-solutions.com

Northwestern Mutual Financial & Retirement Planning Charlene Quaresma P.503-421-5058 [email protected]

Oregon Legal AssistanceSrvsP.503-954-1009,F.971-266-8372Evictions,small claims and Process Servicing

1031 EXCHANGES / REITS TENANCY IN COMMONPeregrine Private CapitalCorpP.503-241-49495000 Meadows Rd. #230Lake Oswego, OR [email protected]

FINANCIAL SERVICESAmerican Commercial Mortgage NetworkAl Williams, P.206-264-13251366 91st Ave. NE Clyde Hill WA 98004

Banner Bank NMLS 120713 Residential Commercial Investment FinancingMatt Schiefer [email protected]

Chase Commercial Term LendingTom Barbour, P.503-598-3657Steve Mozinski, [email protected]

Northwestern Mutual Financial & Retirement Planning Charlene Quaresma P.503-421-5058 [email protected]

FIRE/WATER DAMAGE RESTORATIONCooper Construction CCB# 08587 P.503-232-3121, Since 1950 2305 SE 9th Ave, Portland, 97214www.fire-water-restoration.com

Paul Davis Restoration Serving Greater Pdx, The Coast & Willamette ValleyP.888-728-4208, Em.503-822-5539 www.restorationportland.com

FIRE SAFETYTualatin Valley Fire & RescueEric T. McMullen P.503-612-70007401 SW Washo Ct. Ste 101Tualatin, OR [email protected]

FLOOR COVERINGContract Furnishing MartJennifer EvansP.360-896-6150, 800-267-615011013 NE 39th St Vancouver 98682 www.cfmfloors.com

Roger HarmsP.503-230-1250, 800-275-6722915 SE Sandy Blvd Portland 97214 www.cfmfloors.com

Rebecca O’NeillP.503-716-48484865 NW 235th Ave Hillsboro, OR97124 www.cfmfloors.com

Jim PathP.503-542-8900, 800-935-125014190 SW 72nd Ave #110 Tigard, OR 97224 www.cfmfloors.com

Patrick VonPegertP.503-656-5277, 877-656-523215140 SE 82nd Dr Clackamas, OR [email protected]

Eaton General Construction CCB# 154142Eric Eaton P.503-539-0811All Types of Floor Coveringwww.eatongeneral.com

J & B Hardwood Floors, IncJim Cripps, [email protected]

Rental Housing Maint Svcs CCB# 163427Gary Indra P.503-678-2136Vinyl, VCT, Ceramic, Hardwood

The Floor StoreTed Stapleton P.503-408-64885628 SE Woodstock BlvdPortland, OR [email protected]

FORMSRHAOregonAttorney drawn, Up-to-date Rental Forms P.503-254-4723 F.503-254-4821www.rhaoregon.org GENERAL CONTRACTORSUptown Properties CCB# 198205AJ Shepard P. 360-772-6355 Full Service General Contractor, Licensed & Bondedwww.uptownpm.com

HANDYMANBluestone & Hockley Real Estate ServicesChuck Hodges, P.503-222-38009320 SW Barbur Blvd Ste 300Portland, OR [email protected]

Eaton General Construction CCB# 154142P.503-539-0811Full Service General Contractorwww.eatongeneral.com

G&G Construction Inc. CCB# 163427P.503-826-9404Maintenance & Painting [email protected]

Home Repair PDX CCB# 201298Troy K. Rappold, P.503-236-82741125 SE Madison St. #201Portland, OR 97214www.homerepairpdx.com

Rental Housing Maint. Svcs. CCB# 163427Gary Indra, P.503-678-2136Fully Licensed to do it [email protected]

Wieder Works CCB# 164323Darren J Wiederhold,C.503-260-2133Maintenance Repair Replacementwww.wiederworks.com

Let the advertiser know that you received their contact information through the Rental Housing Alliance Oregon


Dual and Affiliate members support the interest of rental housing through their membership in RHA:. PREFERRED VENDORS

HAULING Junk Away Hauling CCB# 177966P. 503-517-9027Licensed bonded insured trash [email protected]

HEATING & COOLINGMidway Heating Co. CCB#24044P.503-252-400312625 SE Sherman St. Portland, OR 97233

Pyramid Heating & Cooling CCB#59382P.503-786-9522Serving the Portland Metro [email protected]

HEATING OILMidway Heating Co. CCB# 24044P.503-252-400312625 SE Sherman St. Portland, OR 97233 Deluxe Heating & CoolingBrian Ray, P.503-287-6688 www.deluxefuel.com

HEATING OIL TANKSoil SolutionsEnvironmental ServicesTank Locating, Sampling, Decommissioning and DEQ Certified Clean-upsPhone: [email protected]: www.soilsolutions-environmental.com

HOUSING AUTHORITIESHousing Authority of PortlandJill Smith, P.503-802-8565135 SW Ash St. Portland, 97204

INSULATIONGoose Hollow Window Co inc CCB#53631Mary D. Mann P.503-620-0898Energy Trust Trade [email protected]

INSURANCEAmerican Family InsuranceAuto/Home/ Life/ CommericalLarry Thompson AgencyP.503-924-2200, F.503-924-220215573 SE Bangy Rd, Ste 220Lake Oswego, OR 97035

Robinson Financial GroupRita J. Robinson, P503-557-4997Group & Indiv. Health Insurance

State Farm InsurancePaul Toole, P.503-655-22066105 W ‘A’ St #B West Linn, 97068 Stegmann Agency Farmers InsuranceP.503-667-7971, F.503-666-8110202 SE 181st Ave #201, Portland, OR [email protected]

Wolter Van Doorninck,CPCU Elliot, Powell, Baden & BakerP.503-227-1771, F.503-274-76441521 SW Salmon, Portland, OR [email protected]

Workman Insurance-AllstateInsurance & Financial PlanningP.503-655-20001751 Willamette Falls Dr.,West Linn, 97068Allstate Agencies / Sam Workman

Titus & Associates Insurance and Financial SrvsTim Titus P.971-224-5961 ext. 4820Our Apartment Owners Insurance Program is unlike the Competitionhttp://www.titusins.comEmail: [email protected]

INVESTMENT SERVICESPeregrine Private Capital CorpP.503-241-49495000 Meadows Rd, #230Lake Oswego, OR [email protected]

LOCK SMITH Pop-A-Lock of Portland & Vancouver24/7 Residential, Commercial & Automotive P.503-241-4922, F.503-395-2734 8931 SE Foster Rd., #101 Portland OR [email protected]

MASON CONTRACTORSD&R Masonry Restoration Inc. CCB# 99196Ray Elkins, P.503-353-1650 8890 SE McLoughlin Blvd,Milwaukie, OR 97222www.drmasonry.coM

MOLDReal Estate Mold SolutionsEd White, P.503-232-6653Free inspections, Testing and Remediationwww.realestatemoldsolutions.com

MOVERS-HOUSEEmmert Development CoTerry Emmert, P.503-655-993311811 SE Hwy 212, Clackamas, OR 97015

PAINT / PAINTINGG&G Construction Inc. CCB# 162743P.503-826-9404Maintenance & Painting Specialistse mail: [email protected]

Rental Housing Maint. Svcs. CCB# 163427Gary Indra, P.503-678-2136Prof. Interior & Exterior [email protected]

Richard Hallman Painting CCB# 142467Rick Hallman P.503-819-1210Quality Interior Painting Since [email protected]

Rodda PaintTim Epperly, [email protected]

PEST CONTROLAlpha Ecological Pest ControlAlexa FornesPDX800-729-3764 1200 NE 112th Ave Vancouver, 98684 Frost Integrated Pest MgmtP.503-863-0973Residential.Commercial.Multi Familywww.frostpestfreezone.com NW Pest ControlBruce Beswick P.503-253-53259108 NE Sandy Blvd., Pdx, [email protected]

Orkin Pest ControlDan WolcottAccount Manager & InspectorP.503-384-8384 [email protected]

PLUMBING/DRAIN CLEANINGApollo DrainP.503-822-6805 apollo-drain.comfacebook.com/apollodrain24 hour emergency serviceWe gladly quote prices over the phone

Liberty Plumbing CCB#176655Tim Galuza P.503-888-8830Re-pipe, Repairs, Water ServiceRemodel Kitchens & Bathrooms

MJ’s Plumbing CCB#36338Michael LeFever, P503-261-91551045 NE 79th Portland, OR 97213

ProDrain & Rooter Svcs IncWest 503-533-0430 East 503-239-3750Drain Cleaning/Plumbingwww.prodrainpdx.com

Rental Housing Maint. Svcs CCB# 163427Gary Indra, P503-678-2136Fully Licensed to do it [email protected]

Soil SolutionsEnvironmental ServicesSewer inspection and repairPhone: 503-234-2118info@soilsolutionsenvironmental.comwww.soilsolutionsenvironmental.com PRINTING & PROMOTIONALPRODUCTS Inkberry Print & PromotionalLogo’d Promotional Products, Signs & More Pamela Maio, P: 503-706-7711 [email protected] www.inkberryprinting.com PROPERTY MANAGERSAction ManagementWendi Samperi, P.503-710-0732

The Alpine Group, Inc.Tiffany Laviolette P.503-641-46204750 SW Washington AveBeaverton, OR 97005www.alpinepdx.com



PREFERRED VENDORS: Dual and Affiliate members support the interest of rental housing through their membership in RHA

Apartment CommunityMgmt2010 Fairview Ave Fairview, OR 97206 P.503-766-3365www.acmportland.com

Associated Property MgmtElisabeth A. Reiland, P.503-648-2150408 SE Baseline Hillsboro, 97123www.associatedmgmt.com

Bluestone & Hockley Real Estate ServiceCliff Hockley, P.503-222-38009320 SW Barbur Blvd. Ste300Portland, OR 97219

Fox Management, Inc.Tressa L Rossi P.503-280-0241C.503-750-8124 F.503-280-02422316 NE Glisan St Portland, [email protected]

The Garcia GroupRon Garcia, P.503-595-47475320 SW Macadam Ste 100Portland, OR 97239

Gateway Property MgmtP.503-303-8545 www.gatewaypdx.comProperty Management Done Right!

Lakeside Property Mgmt CoMichelle Wrege,P.503-828-2283Finding Home Owners Qualified Tenantswww.lakesidepmc.com

MicroProperty Mgmt.We focus on the small [email protected]

Portland Pioneer Properties Tom Shepherd P.503-238-2560 [email protected] Full Service Property Mgmt

Prim & Prosperous Property Management 3PM, 503-635-8926 Patricia Turner [email protected]

Uptown PropertiesChris Shepard P.520-204-6727 2830 NW 29th Portland, 97210www.uptownpm.com

Voss Property ManagementRichard Voss, P.503-546-79026110 N Lombard St. PDX, 97203

Titus & Associates Insurance & Financial SrvsTim Titus P.971-224-5961 ext. 4820Our Apartment Owners Insurance Program is unlike the Competitionhttp://www.titusins.comEmail: [email protected]

RADONSoil SolutionsEnvironmental ServicesRadon Testing and MitigationPhone: 503-234-2118info@soilsolutionsenvironmental.comsoilsolutionsenvironmental.com

REAL ESTATE SALESBluestone & HockleyReal Estate ServicesCliff Hockley P.503-222-38009320 SW Barbur Blvd Ste 300Portland, OR 97219

Chris AndersonJohn L. Scott Real EstateP. [email protected]

Denise L. GodingKeller Williams RealtyP.503-336-6378 C.503-799-2970www.denisegoding.com

Elizabeth Carpenter cris Principle BrokerP.503-314-6498, [email protected], www.lizcrei.com

HFO Investment Real Estate Greg Frick, P.503-241-5541 1028 SE Water Ave, STE 270, Portland 97214 www.hfore.com

J.L. Lutz & Company Jim LutzP.503-297-7101 [email protected]

The Garcia GroupRon Garcia, P. 503-595-47475320 SW Macadam Ste 100Portland, OR 97239www.4-homes.com

RESTORATION/RECONSTRUCTIONEaton General Construction CB# 154142P.503-539-0811Full Service General Contractorwww.eatongeneral.com

Paul Davis Restoration Serving Greater Pdx, The Coast & Willamette ValleyP.503-427-2671, Em.503-822-5539www.restorationportland.com

Rental Housing Maint Svcs CCB# 163427Gary Indra,P.503-678-2136Fully Licensed to do it [email protected]

ROOFINGReal Estate Roofing Service CCB# 149575Lynn Whitney, P.503-284-5522Free Inspections, ReRoof and Repairs. www.realestateroofing.com

SEAL COATINGBenge IndustriesParking Lot Maintenance SvcsCorey [email protected]’s Construction Inc. CCB# 34434Brian King, P.503-656-499920666 S HWY 213Oregon City, OR 97045www.halsconstruction.comhalspave@ easystreet.net

SEWERSoil Solutions Environmental ServicesSewer inspection and repairPhone: 503-234-2118info@soilsolutionsenvironmental.comwww.soilsolutionsenvironmental.com

SMALL BUSINESS SUPPORTFrom Here 2 ThereHelping solve business challengesto reach your goals.Ami Stevens, [email protected]

STRIPINGBenge IndustriesParking Lot Maintenance ServicesCorey [email protected]

TELEPHONEComcast Business ServicesTelephone, Internet, Cable & TV SrvsDave DronkowskiP.503-957-4186 E-mail: [email protected]

WATERPROOFING / CONCRETE REPAIRD&R Waterproofing, Inc.Ray Elkins, P.503-353-16508890 SE McLoughlin Blvd. Milwaukie, OR 97222www.drmasonry.com

WINDOWS / STORM WINDOWSGoose Hollow Window Co Inc CCB# 53631Mary D. Mann P.503-620-0898Energy Trust Trade Ally [email protected]


While the Rental Housing Alliance Oregon accepts advertising at face value, it cannot endorse the advertiser or otherwise guarantee the quality of the products or services being advertised. Such guarantees, written or implied, are solely the responsibility of the advertiser.

Mon-Fri 8am to 5:00pm1205 NE 33rd l Portland OR 97232503.281.2100 - p l 503.281.5644 - f

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1927

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rental housingalliance oregon10520 NE WeidlerPortland, OR 97220

PRSRT STDUS POSTAGE PAIDPORTLAND, ORPERMIT NO. 655

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Documents

DECEMBER 2014 UPDATE NEWSLETTER