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Deepak Bhatia T9, Lifestyle by Lugogo, Lugogo Bypass, Kampala, Uganda
[email protected], Kampala : +256752670090
UAE : +971559530678 India : +919819000045
Result oriented, dynamic, take-charge professional with rich international
experience in Fortune 500 Companies such as Procter & Gamble, PepsiCo &
Vodafone. Directly managed team sizes up to 260 employees and revenues of $2.5
billion. Broad experience in leading sales, marketing and operational teams & driving
revenues with cost efficiency.
Major Strengths
Strong analytical skills, excellent presentation & communication skills, very good memory,
Managing difficult projects within a time frame. Thinking outside the box & creativity. Great
initiative & follow through.
WORK EXPERIENCE
Chief Commercial Officer – Airtel Uganda
August 2016 to date Kampala, Uganda
Commercial Head for all businesses for Airtel within Uganda in-charge of
Sales, Marketing, Customer Experience, Airtel Money, Enterprise Services
& Home Internet. Driving the P&L for Airtel Uganda & top-line growth, grow
revenue market share, Drive mobile money adoption & revenues from this
category, Customer Experience at Retail & Call Center management, Grow
postpaid, Enterprise Business Services & Home Internet across the country.
Business Size : $330Mn per annum
Direct Reports : 5 Directors, Team Size : 250+ employees
Key Achievements :
• Achieved Revenue Market Share growth objectives
• Drove the EBITDA via innovative war on waste initiatives
• Airtel Money growth to become industry leader in Active using Subscribers with a
profit margin of over 40%
DEEPAKBHATIA [email protected]
Vice President – Du- Emirates Integrated Communications Ltd
March 2014 to July 2016 Dubai, UAE
Head of Sales for a $2.5 Billion Telecom company in the UAE. 3 Directors reporting into this
role with an overall team size of 72 people. Driving the acquisition and revenues across the
UAE market for Prepaid, Postpaid, Fixed Broadband, Data – Mobile and Fixed, Television &
all Triple play.
Key Achievements:
• Achieved the highest ever revenue targets & bonus targets for the year 2014 (130%)
• Implemented e-registration for document collection across the market using tablets in
2014/15
• Implemented the direct payment mechanism and differential payments by
classification of outlets leading to increased financial efficiencies
Vice President – Sales & Marketing Operations Vodafone India Ltd
April 2012 to Feb 2014 Mumbai, India
Headed the Sales & Marketing Organisation for Vodafone in Mumbai with 5 Zones. Heads of
Sales, Marketing, Retail, Mobile Banking & their teams reported into this position.
Team Size: Over 260+ employees, Primary responsibility for Customer Revenues & Sales.
Strong Operating Sales & Marketing job for delivering Distribution, Acquisition Quality,
Revenues, Costs & Data Penetration (2nd Largest Circle in Vodafone India).
Key Achievements: • Won the BEST SALES CIRCLE award for the year 2012-13 across the country.
General Manager/AVP: Sales & Marketing Operations Vodafone India
Oct-2008 to March-2012 Rajasthan, India
Headed the Sales & Marketing Organization for Vodafone in Rajasthan with over 6 Zones & 5
Branches, Sales Head, Marketing Head, Enterprise & SME Sales, Retail Head, Mobile
Banking Head, Sales Program me Manager & their teams reporting into this position.
Team Size: Over 225 company employees, 1000+ distributors, servicing over 100,000+ retail
outlets, over 1100+ Service retail (Vodafone Stores, Vodafone Mini Stores, Associate
Distributor Vodafone Mini Stores).Primary responsibility for Customer Revenues & Sales.
Strong Operating Sales & Marketing job for delivering Distribution, Acquisition Quality,
Revenues, Costs & Extraction across the state. (7th largest circle in Vodafone India)
DEEPAKBHATIA [email protected]
Key Achievements: • Grew revenue market share by 5% and became a strong number 2 player
• Developed the entire distribution system and cell-site-wise tracking of sales and
revenues
General Manager - Business Operations - COO's Office Vodafone Ltd.
June 2008 to September 2008 Mumbai, India
Project management for the Launch of the 7 Spacetel Circles of Orissa, Assam, North East,
Bihar/Jharkand, MP/Chattisgarh, Himachal Pradesh, Jammu & Kashmir completing the ALL
INDIA FOOTPRINT for Vodafone in India.
Head Marketing (Band 2) - Vodafone Mumbai
October 2006 to May 2008 Mumbai India
Marketing Head for the biggest telecom circle for Vodafone,India. Drove the overall
Acquisition, Retention & Revenues for Vodafone in Mumbai. In charge of all advertising,
media planning & promotions to drive Top of mind, market penetration & market share.
Identified new products/service offerings evaluated commercial viability & ensured
operational implementation. Developed schemes/products for the customers, distribution
channels & company associates for market expansion & customer retention. Updated on new
products & industry trends & Implemented innovative ways to expand the market keeping in
view the viability & long term exposure. Developed New Value added services on the SMS,
Dial in, GPRS platform for the circle & ensured roaming tie ups with all the important national
& international operators.
Key Achievements: • Highest ever revenue growth achieved in the last 3 years
• Turned around the Prepaid business
• Achieved strong visibility for Vodafone vs. competition (100% increase in signage
locations)
• Developed a strong relationship with Nokia for an exclusive arrangement on Intender
handsets.
• Rolled out a "Slum" Programme: penetrating the unpenetrated
• Highest ever VAS revenues achieved
Total Team Size: 25
DEEPAKBHATIA [email protected]
Head – Marketing (Band 3), Hutchison Telecom
May 2004 to October 2006 Gujarat, India
Marketing Head for one of the “A” Telecom circles of India – Hutch Gujarat handling the
overall marketing strategy & responsible for optimizing mix of pricing, product, promotion
channels to achieve revenues. In charge of advertising, media planning & promotions to
ensure consumer pull for brand “HUTCH”, market penetration & increasing market share.
Total team size: 17
Key Achievements: • Part of the Hutch Gujarat team that made it the largest operator in the country (from
the 5th largest)
• Grew Market Share to 37% from 33%
• Won all Advertising awards (ABBYs, Effies & Emvies) for the Hutch Classic Film
Festival
• Highest Caller tunes numbers in the country amongst all Hutch Circles
• Launched the “Har Gaon Hutch Gaon Movement” in the state, Replicated nationally
General Manager – On Premise Sales, Pepsi Foods Pvt. Ltd.
September 2001 to May 2004 Gurgaon, India
Channel and Customer Development across the country for various channels like Cinema,
QSRs, Education, Leisure, transportation, Modern Trade etc. Developed share gain strategy
for each Channel and standardize marketing and execution templates across all Market units
in the country. Developed Account wise marketing plans & ensure the places that consumers
frequent, pour & advertise Pepsi products. Scaled up Successful marketing promotions
across similar set of Key accounts in India. Understood consumer behaviour at these
channels & apply learnings to drive both volumes & equity. Adapted to the changing trade
environment & shift in consumer spending habits at these channels. Conducted research
regularly to see trends in various channels & consumer behaviour. Drove Sales volumes at
these channels of choice along with marketing promotions.
Key Achievements: • Significantly improved gross margins via innovative marketing deals
• Effectively managed the PR crisis around Pesticides in 2003
DEEPAKBHATIA [email protected]
Manager (Key Accounts) & Fountain Pepsi
March 2000 to September 2001 Mumbai, India
Associate with channel partners important to Pepsi both from an image & sales volume
perspective. Maintain a strong share for brand Pepsi in all-important channels such as
Cinema, QSRs, Education, Leisure, Transportation, Amusement Parks etc. I also managed
an installed base of over 550 Fountain machines, with a 14 member technical team &
10-member sales team. Develop & run consumer promotions in these outlets to grow
Fountain volumes.
Key Achievements
• Achieved the largest number of Key Accounts with Brand Pepsi vs Competition
Market Development Manager, Pepsi
May 1997 to March 2000 Mumbai, India
Developed and executed all marketing activities for Mumbai city. National promotions, local
marketing & sales promotions, outdoor advertising, Signage. Managed events like Cricket,
Music (Rock Shows & Major international Acts) & movie related events & promotions.
Leveraged key accounts to increase consumption in these locations. Channel Development
& Customer Development programs of scale that increased overall market share & presence
for Pepsi in Mumbai City
Key Achievements • Developed a Path breaking Merchandising Programme in the Soft drink industry,
which has been adapted nationally
• Test-marketed the water brand AQUAFINA in Mumbai. Mumbai is the first market
outside the USA where this brand was test marketed & launched
DEEPAKBHATIA [email protected]
Unit Manager, Procter & Gamble
July 1995 to May 1997 Mumbai, India
As a Management Trainee, was in-charge for the sales execution plan for Pantene Shampoo
launch in the Western Region (Bombay, Maharashtra, Gujarat, Madhya Pradesh). Undertook
Sales projects in the Soaps & Detergent Division in the Thane District & in Personal Products
Division in Eastern Rajasthan.
As Unit Manager (Area Sales Manager), I handled the Sales for all Procter & Gamble
products for Eastern Madhya Pradesh based in Raipur, doing approx Rs. 3 Crores of
business per annum & having 3 Direct & 17 Indirect reportees.
Key Achievements • Achieved close to 80% of Sunsilk Distribution in my territory & made the sales
execution for the Pantene Launch a benchmark for all future launches.
• Reached below 500 population towns with Ariel Sachet & Pantene Sachet’s via
innovative Van coverage of the interiors of Madhya Pradesh.
Education
• Master in Business Administration (MBA) from FMS, Delhi (Faculty of
Management Studies, University of Delhi) in May 1995 with a 63% First Class
• B.E. (Hons) Electrical & Electronics Engg. From BITS, Pilani (Birla Institute of
Technology & Science, Pilani) with a cumulative Grade Point Average of 8.22 / 10
• H.S.C. : 14th Rank in the state of Maharashtra with 92.5 % marks in the H.S.C. from
K.C.College, Maharashtra State Board in June 1989
• Positions held at University
• General Secretary of the Management Students Council – FMS, Delhi
• Secretary of BITS Alumni Association.
• CORE member of the BITS Open Sports Meet Organizing Committee