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Delivering Business ValueDelivering Business Value
WebDirectorWebDirector
PersonalPersonalProductivityProductivity
Disconnected BusinessDisconnected Business Processes Processes
Disconnected InformationDisconnected Information
Disconnected PeopleDisconnected People
FormsForms
LOBLOBAppsApps
SuppliersSuppliers
CustomerCustomerDataData
LegalLegalDataData
E-mailsE-mails
TrainingTraining
ContractorsContractors
PartnersPartners
CustomersCustomers
Connected Connected InformationInformation
ResearchResearchDataData
Connected Connected Business Business
ProcessesProcesses
GroupGroupProductivityProductivity
InformationInformationWorkersWorkers
Connected Connected PeoplePeople
Customer NeedsCustomer Needs
Better visibility into business informationBetter visibility into business information
Teams, partners and customer on the same pageTeams, partners and customer on the same page
Anticipate, manage and respond to changeAnticipate, manage and respond to change
Empower individual to work faster and smarterEmpower individual to work faster and smarter
Customer NeedsCustomer Needs
Do More with Less!!!Do More with Less!!!
Reduce Spending by 10%Reduce Spending by 10%
Identify problems before rather than after the factIdentify problems before rather than after the fact
Improve real time reports and analysis on various projectsImprove real time reports and analysis on various projects
Collaboration Principles Collaboration Principles
ConvergenceConvergence
User/Task User/Task CentricityCentricity
IT Governance
ParticipationParticipation
Familiar, user-centric productivity tools enabling organizations to take advantage of existing investments
In order to eliminate inefficiencies, increase responsiveness and promotes innovation
WebDirector Collaboration Platform Can Help WebDirector Collaboration Platform Can Help You Respond To Existing And New Business You Respond To Existing And New Business
DemandsDemands
Enrich partner and Enrich partner and customer customer
relationships with relationships with more productive more productive access channelsaccess channels
Share vision Share vision and drive and drive alignment alignment
across across organizationorganization
Bring people and Bring people and information assets information assets together for rapid together for rapid
responseresponse
What is What is WebDirector WebDirector ??A systematic approach to achieving A systematic approach to achieving
organizational goals through a continual organizational goals through a continual nucleus of projects, which include:nucleus of projects, which include: Strategic initiatives Strategic initiatives Operational improvements Operational improvements Business activities Business activities Development projectsDevelopment projects
A set of aligned and integrated A set of aligned and integrated applications which provides a cost applications which provides a cost effective centralized location for effective centralized location for enterprise wide project and resource enterprise wide project and resource managementmanagement
Benefits of the Benefits of the WebDirectorWebDirector SolutionSolution
Participation Across the Participation Across the Organization…Organization…
Insight and ReportingExec Stakeholders
Project ManagersIntuitive project management
Team MembersA clear understanding of
ownership
Resource ManagersWhat resources are
available
ITOpen, secure systems
Executive StakeholdersHow can I see & prioritize initiatives across my org?
What’s the status of our top 3 initiatives?
What am I supposed to be delivering this week?
How can I collaborate with people on my team?
What am I supposed to be delivering this week?
How can I collaborate with people on my team?
Team MembersResource ManagersWho’s available to staff our new projects?
Who's working on what and do they have the skills?
Resource ManagersWho’s available to staff our new projects?
Who's working on what and do they have the skills?
IT ManagersCan we link project data with our front & back office?
What’s the best way to deploy and monitor?
IT ManagersCan we link project data with our front & back office?
What’s the best way to deploy and monitor?
Project ManagersWhen will we really finish and what will it cost?
Can we re-use best practices across projects?
Project ManagersWhen will we really finish and what will it cost?
Can we re-use best practices across projects?
What is my organization’s capacity for work?What is my organization’s capacity for work? What project and skill bottlenecks do I have in What project and skill bottlenecks do I have in
my organization?my organization? What is my portfolio of projects, and how do they What is my portfolio of projects, and how do they
meet our business imperatives?meet our business imperatives? What impact would the addition of this new What impact would the addition of this new
project have on our portfolio of projects?project have on our portfolio of projects? What is the capital and expense cash flow for my What is the capital and expense cash flow for my
projects?projects? What are the best- and worst-performing What are the best- and worst-performing
projects?projects? And more...And more...
WebDirector Improves Project VisibilityWebDirector Improves Project Visibility
WebDirector Ensures Capability to WebDirector Ensures Capability to PerformPerform Centralizes informationCentralizes information
Collects organizational knowledgeCollects organizational knowledge Maximizes resource utilization Maximizes resource utilization Streamlines resource and document Streamlines resource and document
managementmanagement Reduces time and cost across the Reduces time and cost across the
organizationorganization
Improves communication across the Improves communication across the organizationorganization Establishes best practices Establishes best practices Encourages collaborationEncourages collaboration
WebDirector Increases Return on WebDirector Increases Return on InvestmentInvestment
Supports decision-makingSupports decision-making Aligns project and organizational objectivesAligns project and organizational objectives Clarifies business processes Clarifies business processes Provides project portfolio management and analysisProvides project portfolio management and analysis
Improves project management maturity across the Improves project management maturity across the organizationorganization Establishes repeatable processesEstablishes repeatable processes Encourages information sharing among team membersEncourages information sharing among team members Establishes metrics to measure performance against Establishes metrics to measure performance against
planplan
VisibilityVisibility into key into key initiatives and initiatives and resource utilization resource utilization across entire orgacross entire org
InsightInsight into how into how initiatives and initiatives and resources align with resources align with business objectives business objectives and performanceand performance
ControlControl of projects of projects and resources to and resources to make smart decisions make smart decisions as business as business conditions changeconditions change
The The WebDirectorWebDirector Solution Solution
How How WebDirectorWebDirector Delivers Delivers CollaborationCollaboration
Complete CollaborationComplete CollaborationSolutionSolution
Integration By DesignIntegration By Design
Rich Out-the-BoxRich Out-the-BoxScenariosScenarios Extensible PlatformExtensible Platform
Benefits of A Collaboration Benefits of A Collaboration EnvironmentEnvironment
Reduces Project Cycle Times By 34%Reduces Project Cycle Times By 34% Greater Visibility Into Document CreationGreater Visibility Into Document Creation
Processes Reduces Project Cycles By 34%Processes Reduces Project Cycles By 34%
Reduces Number Of Meetings By 35%Reduces Number Of Meetings By 35% Enhanced Visibility Into Project Status Reduces Face-to-Enhanced Visibility Into Project Status Reduces Face-to-
face Meetings By 35%face Meetings By 35%
Lower Travel Expenses By 32%Lower Travel Expenses By 32% Improved Information Access And Collaboration Tools Improved Information Access And Collaboration Tools
Reduce Travel Expenses By 32%Reduce Travel Expenses By 32%
Increases Productivity By About 5%Increases Productivity By About 5% Reduced Reworks, Improved Information Access, Better Reduced Reworks, Improved Information Access, Better
Knowledge Capture Increases Productivity By About 5%Knowledge Capture Increases Productivity By About 5%
Key BenefitsKey BenefitsFor Information WorkersFor Information Workers
Complete Portfolio of Collaboration toolsComplete Portfolio of Collaboration tools End-to-End Collaboration Services Essential to End-to-End Collaboration Services Essential to
Information Worker ActivitiesInformation Worker Activities Such as E-mail, Calendaring, Personal Sites, IMSuch as E-mail, Calendaring, Personal Sites, IM
Integrated Collaboration ServicesIntegrated Collaboration Services Collaboration Services Leveraged in Everyday toolsCollaboration Services Leveraged in Everyday tools
Consistent Experience ThroughoutConsistent Experience Throughout
Immediately Productive EnvironmentImmediately Productive Environment Connecting People and Information within and Beyond Connecting People and Information within and Beyond
the Organizationthe Organization Protect Sensitive Information, Communication and Protect Sensitive Information, Communication and
Intellectual PropertyIntellectual Property ExtensibleExtensible
Integrate Collaboration and Business Data and Integrate Collaboration and Business Data and ProcessesProcesses
Utilize Information to Support Utilize Information to Support Business ProcessesBusiness Processes
Visualize ProcessesVisualize Processes
Manage People and TasksManage People and Tasks
Process AutomationProcess Automation
Evolution Evolution of Process of Process AutomationAutomation
ProcessIslandsProcessIslands
ConnectedProcessesConnectedProcesses
ManualManual
SmartProcesse
s
SmartProcesse
s
DeliveringDelivering Great UtilizationGreat Utilization
Streamlined and automated processesStreamlined and automated processes
Connecting islands of dataConnecting islands of data
Improved efficienciesImproved efficiencies
IntegrateIntegrate Business InformationBusiness InformationAccess informationAccess information
Find and re-use critical documentsFind and re-use critical documents
Locate and connect to experts
Locate and connect to experts
DeliveringDelivering Great InformationGreat Information
Take smarter Take smarter actionaction
Get better visibility Get better visibility into informationinto information
Simplify workflow Simplify workflow
TransformTransform Information Into Information Into ImpactImpact
Control large volumes of information
Control large volumes of information
Organize your thoughtsOrganize your thoughts
Access to key information
Access to key information
Delivering Great TransformationDelivering Great Transformation
Utilize familiar toolsUtilize familiar tools
Connect to co-workers Connect to co-workers and help manage the and help manage the information they send information they send youyou
Access key informationAccess key information
Strategy to Achieve Budget GoalsStrategy to Achieve Budget Goals
Change the paradigmChange the paradigm
Everything we do is a Everything we do is a Process or a ProjectProcess or a Project
Project Management Capability Maturity Project Management Capability Maturity
Model AssessmentModel Assessment
There is a There is a strong, statistically valid and positive relationship between improved project management maturity and the reliability of schedule
and cost performance for the organizations involved in the for the organizations involved in the assessment. assessment.
Marry this knowledge with an effective Marry this knowledge with an effective reporting/scheduling tool………reporting/scheduling tool………
ModelModel
5 Levels ranging from Level 1 (Ad-hoc) 5 Levels ranging from Level 1 (Ad-hoc) to Level 5 (Sustained)to Level 5 (Sustained)
Companies that moved up one full Companies that moved up one full level demonstrated returns on level demonstrated returns on investment ranging from investment ranging from 15 to 41%.15 to 41%.
Project Management Maturity Model Improvement Levels
Ad Hoc (Initial)Ad Hoc (Initial)
• Milestones and issues defined differently for each project
• Weak scope definition
• Status reports with no baseline
11
55
Optimized (Sustained)Optimized (Sustained)
• Strategic alignment of all key projects with company objectives
• Formal PM lifecycle, career path, certification & best practices
• Measurable value from enterprise portfolio management (customers, suppliers & partnerships)
Organized Organized (Defined)(Defined)
• Plans created down to activity level with baselines and tracking
• Roll-up reporting• Resource management
at the project level• Cross project
dependencies managed• Change management
implemented• Get gateway processes
defined and used
33
Planned Planned (Repeatable)(Repeatable)
• Gateway process• Milestone
management• Basic document
visibility and control• Structured reporting• Issue management
22
Integrated (Managed)Integrated (Managed)
• Managing multiple projects across one or more business units
• Projects driven by business objectives; begin integrating PM tools and business/IT requirements
• Improve risk response & managing a “portfolio” of projects
44RiskRisk
PM
Mat
uri
tyP
M M
atu
rity
Project ComplexityProject Complexity
PM CapabilityPM Capability
WebDirector WebDirector ExpectationExpectation
WebDirector and the Role of the PMO
Resolve Critical Issues UsingResolve Critical Issues UsingWebDirectorWebDirector
Start small, provide immediate interim Start small, provide immediate interim solution for project-based solution for project-based collaboration and build up our collaboration and build up our collaboration infrastructure as the collaboration infrastructure as the business needs grow and get more business needs grow and get more complexcomplex
Collaboration StrategyCollaboration Strategy
ExecutivesExecutivesProject portfolio management, Project portfolio management,
reportingreporting
IT ManagersIT ManagersOpen, secure Open, secure
systemssystemsProject ManagersProject ManagersIntuitive project managementIntuitive project management
Resource ManagersResource ManagersSkills-based resource Skills-based resource
managementmanagement
Team MembersTeam MembersUse familiar tools to collaborate, Use familiar tools to collaborate,
report statusreport status
Participation Across the Participation Across the OrganizationOrganization
How to prioritize initiatives?How to prioritize initiatives?What’s the status of top 3 initiatives?What’s the status of top 3 initiatives?
What am I supposed to What am I supposed to deliver this week?deliver this week?
Who am I supposed to Who am I supposed to work with? work with?
Can we integrate project Can we integrate project data with business apps?data with business apps?
Who’s available to staff new Who’s available to staff new projects?projects?
Do we have the right people working Do we have the right people working on the right projects?on the right projects?
When will we really finish and how much will it cost?When will we really finish and how much will it cost?Can we reuse best practices across projects?Can we reuse best practices across projects?
Delivering Business ValueDelivering Business Value
WebDirectorWebDirector