Embed Size (px)
Citation preview
Delivering intelligent pricingsolutions, subscriber engagement
technology & mobile networkmanagement products
Delivering Intelligence
a 4Sight Holdings company
Menu
Digitata Limited is an Africa-based multinational technology company.
Our intelligent pricing solutions and customer engagement technology (incorporating gamification) ably assist mobile operators in maximising revenue and advancing their digital transformation journey.
Our mobile network management offering also adds efficiencies to Tier 1 global operators with solutions that monitor, audit, control and automate QoS and CeX.
An Africa-based multinational technology company
With Digitata, use machine learning and automated intelligence to offer your subscribers greater value
and enhanced customer experiences
Our solutions enable mobile operators, network vendors, brands and agencies to offer their customers greater value and enhanced customer experiences.
This is achieved through the application of machine learning (ML) and automated intelligence (AI) across our range of products and services.
2
Menu
Digitata Products
Digitata’s products enable MNOs to deliver intelligentpricing, to achieve unparalleled subscriber engagement
and to more efficiently manage their mobile network
Vaitom PlayBoxCade
Digitata’s Intelligent
Pricing Solution
Digitata’s Gamingand Subscriber
Engagement Platform
Subscriber, network, site & multi-centric offerings
Digitata ’sMobile Network
Management Suite
Digitata's new Vaitom solution intelligently transforms pricing & subscriber engagement for
mobile operators, empowering operators to
make better & more informed decisions to meet and exceed
business objectives.
Digitata Networks offers MNOs subscriber-centric, network- centric, site-centric & multi- centric solutions to monitor, audit, control and automate mobile technologies (2G, 3G,
4G) across multi-domains (RAN, CS-Core, PS-Core, TX),
OEM independent.
Digitata Insights enables intelligent digital
transformation for mobile operators and brands by applying gamification to customer engagement to
drive specific human behaviour.
3
About Digitata
Digitata offices and product deployments across the globe
Digitata headquarters are based in Mauritius, with the development, operations and technical support centre in South Africa. Digitata employs more than 130 skilled employees and has regional offices in Panama and UAE. We also have a local presence in Canada, Malaysia, Mexico, New Zealand, Singapore, Spain and USA.
Digitata has a global customer base andour products have been deployed acrossthe globe and are used by millions ofsubscribers.
Operatingyears
10
Productstreams
3
Supportcentre
24/7
Monthly �voice calls �managed
12BIL
Globalemployees
+130
Enterprisecustomers
+40
Monthly �data sessions �managed
22BIL
Dailysubscriber�engagements
31MIL
USA
Malaysia
Spain
UAE
New Zealand
Mauritius
South Africa
Panama
Head Office Local Presence Customer PresenceRegional OfficesDev Centre & Operations
Canada
Mexico
4
Our holding company, 4Sight Holdings and our Industry 4.0 solutions
Digitata Limited is a subsidiary of 4Sight Holdings Limited, a JSE listed international technology holding company that focuses on investing in Industry 4.0 companies.
4Sight Holdings and Industry 4.0
THE EVOLUTION FROM INDUSTRY 1.0 TO INDUSTRY 4.0
5
In a period of just over 200 years, the world has evolved from steam powered machinery to a world of interconnected systems consisting of billions of connected devices.
Industry 4.0 focuses on automation and data exchange across technologies and industries. It includes cyber-physical systems, the Internet of Things, cloud computing and cognitive computing.
Digitata focuses on providing Industry4.0 solutions to our telco customers across the areas of service revenue management, subscriber engagement and mobile network management.
Our holding company, 4Sight Holdings and our Industry 4.0 solutions
5
Digitata Limited is a subsidiary of 4Sight Holdings Limited, a JSE listed international technology holding company that focuses on investing in Industry 4.0 companies.
In a period of just over 200 years, the world has evolved from steam powered machinery to a world of interconnected systems consisting of billions of connected devices.
Industry 4.0 focuses on automation and data exchange across technologies and industries. It includes cyber-physical systems, the Internet of Things, cloud computing and cognitive computing.
Digitata focuses on providing Industry4.0 solutions to our telco customers across the areas of service revenue management, subscriber engagement and mobile network management.
4Sight Holdings and Industry 4.0
THE EVOLUTION FROM INDUSTRY 1.0 TO INDUSTRY 4.0
5
Menu
Benefits of working with Digitata
Consider the many benefits ofworking with Digitata
Mobile network operator and telecoms sector focused organisation
Based in Africa with development and support office in Johannesburg
Experienced system integration specialists
Actuarial and data scientists focusing on advisory, analytics and ROI
In-country engagements with seasoned business advisors
Experience in deploying and managing solutions across Africa and the Americas
End-to-end integrated solution (product, technology and professional services)
Proven track record with 11 years of experience
6
Digitata’s Capabilities – Product Capabilities
Digitata’s Intelligent Pricing Solution
Menu
Subscriber profiling and attribute management
Subscriber clustering and personalised offer segmentation
Calculated optimal pricing for multiple bearers
Bundled machine learning algorithms
Customer journey creation and execution
Multi-channel channel engagement
Scalable and modular Big Data platform
Multi-vendor support across OCS, RAN, Core and VAS
Near Real-time reporting and analysis
7
Digitata’s product capabilities: Intelligent pricing
ACapabilities of the Digitata team
Digitata’s Capabilities – Product Capabilities
Digitata’s Gaming & Subscriber Engagement platform
Application of game design techniques and mechanics to� non-game activities to drive users and encourage engagement with a product or service.
Bespoke and custom built games for brands|
Revenue generating subscription games
Interactive training and education themed games
Change management and resource engagement games
Gamification principle and implementation consulting
Interactive marketing and campaign linked games
Digitata’s product capabilities: Subscriber engagementwith gamification
8
Digitata’s Capabilities – Product Capabilities
Digitata’s Network Management Suite
Network configuration management
Network Performance management
Asset Management
Customer experience intelligence and remote control
Site management
Site survey management
Digitata’s product capabilities: Mobile Network Management
9
Menu
ACapabilities of the Digitata team
Digitata’s Capabilities - Human Capital
Complex network integration expertise
Charging system and RAN network expertise
Customer engagement and gamification expertise
Financial management and analysis expertise
Go-To-Market and customer journey specialists
In-house actuaries and data scientists
Multi-disciplinary software engineers in Africa
On-site commercial and operations managers
24/7 support services based in Africa
10
Ope
ratio
n an
d M
aint
enan
ce
Contact Digitata for more information
Contact [email protected]
a 4Sight Holdings company
a 4Sight Holdings company
11
