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Delivering Presentati ons Chapter 15 © 2016 by McGraw-Hill Education. This is proprietary material solely for authorized instructor use. Not authorized for sale or distribution in any manner. This document may not be copied, scanned, duplicated, forwarded, distributed, or posted on a website, in whole or part.

Delivering Presentations Chapter 15 © 2016 by McGraw-Hill Education. This is proprietary material solely for authorized instructor use. Not authorized

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DeliveringPresentations

Chapter 15

© 2016 by McGraw-Hill Education. This is proprietary material solely for authorized instructor use. Not authorized for sale or distribution in any manner. This document may not be copied, scanned, duplicated, forwarded, distributed, or posted on a website, in whole or part.

© 2016 by McGraw-Hill Education. This is proprietary material solely for authorized instructor use. Not authorized for sale or distribution in any manner. This document may not be copied, scanned, duplicated, forwarded, distributed, or posted on a website, in whole or part.

Chapter Overview

Presentation delivery impacts credibilitySOFTEN model of nonverbal communicationUsing slides and handoutsInteract effectively with an audiencePresent with teams

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Learning Objectives

LO15.1 Describe how presentation delivery impacts your credibility.

LO15.2 Deliver presentations with authenticity, confidence, and influence.

LO15.3 Apply the SOFTEN model of nonverbal communication for presentations.

LO15.4 Use slides and handouts to supplement your presentation effectively.

LO15.5 Interact effectively with your audience.LO15.6 Prepare to present effectively in teams.

© 2016 by McGraw-Hill Education. This is proprietary material solely for authorized instructor use. Not authorized for sale or distribution in any manner. This document may not be copied, scanned, duplicated, forwarded, distributed, or posted on a website, in whole or part.

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© 2016 by McGraw-Hill Education. This is proprietary material solely for authorized instructor use. Not authorized for sale or distribution in any manner. This document may not be copied, scanned, duplicated, forwarded, distributed, or posted on a website, in whole or part.

Principles for Establishing Presence

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Establish credibility

Maintain authenticity

Know your material and Rehearse

Overcome Fear and Speak with confidence.

Focus on people.

© 2016 by McGraw-Hill Education. This is proprietary material solely for authorized instructor use. Not authorized for sale or distribution in any manner. This document may not be copied, scanned, duplicated, forwarded, distributed, or posted on a website, in whole or part.

Principles for Establishing Presence

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Start and finish strong.

Stay flexible.

Use the room to your advantage.

Communicate nonverbally.

Dress for success.

© 2016 by McGraw-Hill Education. This is proprietary material solely for authorized instructor use. Not authorized for sale or distribution in any manner. This document may not be copied, scanned, duplicated, forwarded, distributed, or posted on a website, in whole or part.

Establish Credibility

Use an internal presentation to show your thorough understanding of a business issue

During an external presentation, you establish your competence by showing that you know the content well.

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© 2016 by McGraw-Hill Education. This is proprietary material solely for authorized instructor use. Not authorized for sale or distribution in any manner. This document may not be copied, scanned, duplicated, forwarded, distributed, or posted on a website, in whole or part.

Maintain Authenticity

One of your primary goals as you develop your presentation skills is to find ways to present your real self to your audiences.

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Know Your Material and Rehearse

By running through your presentations several times, you allow yourself to: become more comfortable with the content

work out weakly connected areas

identify parts that you want to emphasize through tone and nonverbal communication

© 2016 by McGraw-Hill Education. This is proprietary material solely for authorized instructor use. Not authorized for sale or distribution in any manner. This document may not be copied, scanned, duplicated, forwarded, distributed, or posted on a website, in whole or part.

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© 2016 by McGraw-Hill Education. This is proprietary material solely for authorized instructor use. Not authorized for sale or distribution in any manner. This document may not be copied, scanned, duplicated, forwarded, distributed, or posted on a website, in whole or part.

Top Fears of American Adults

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© 2016 by McGraw-Hill Education. This is proprietary material solely for authorized instructor use. Not authorized for sale or distribution in any manner. This document may not be copied, scanned, duplicated, forwarded, distributed, or posted on a website, in whole or part.

Overcome Fear and Speak with Confidence

Feeling some nerves can heighten your ability to deliver forcefully and passionately

Nervousness is dysfunctional only when it impairs your ability to deliver your content

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Overcome Fear and Speak with Confidence

Engage in Relaxation TechniquesBecome Aware of Your BreathingPractice VisualizationFocus on Friendly Faces Initially to Gain Composure

and ConfidenceWatch Your Food and Beverage IntakeGet Comfortable with Audience Members Before

Starting Your Presentation

© 2016 by McGraw-Hill Education. This is proprietary material solely for authorized instructor use. Not authorized for sale or distribution in any manner. This document may not be copied, scanned, duplicated, forwarded, distributed, or posted on a website, in whole or part.

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Focus on People

Make People the Subject of Your Sentences

Introduce Colleagues and Refer to Them by Name during Your Presentation

Use Names of Audience Members as Appropriate

© 2016 by McGraw-Hill Education. This is proprietary material solely for authorized instructor use. Not authorized for sale or distribution in any manner. This document may not be copied, scanned, duplicated, forwarded, distributed, or posted on a website, in whole or part.

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© 2016 by McGraw-Hill Education. This is proprietary material solely for authorized instructor use. Not authorized for sale or distribution in any manner. This document may not be copied, scanned, duplicated, forwarded, distributed, or posted on a website, in whole or part.

Making People the Subject of Your Sentences

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© 2016 by McGraw-Hill Education. This is proprietary material solely for authorized instructor use. Not authorized for sale or distribution in any manner. This document may not be copied, scanned, duplicated, forwarded, distributed, or posted on a website, in whole or part.

Introducing Colleagues by Name

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© 2016 by McGraw-Hill Education. This is proprietary material solely for authorized instructor use. Not authorized for sale or distribution in any manner. This document may not be copied, scanned, duplicated, forwarded, distributed, or posted on a website, in whole or part.

Using Names of Audience Members

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Stay Flexible

Arrive Early

Focus on the Needs of Your Audience

When You Lose Your Place, Don’t Panic

Never Tell Your Audience Things Haven’t Gone as Expected

Always Have a Plan B

Know What Your Key Messages Are

© 2016 by McGraw-Hill Education. This is proprietary material solely for authorized instructor use. Not authorized for sale or distribution in any manner. This document may not be copied, scanned, duplicated, forwarded, distributed, or posted on a website, in whole or part.

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Use the Room to Your Advantage

Position Yourself Where People Can See You Easily

Move Around But Avoid Distracting the Audience

Use Podiums and Tables Strategically

© 2016 by McGraw-Hill Education. This is proprietary material solely for authorized instructor use. Not authorized for sale or distribution in any manner. This document may not be copied, scanned, duplicated, forwarded, distributed, or posted on a website, in whole or part.

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Communicate Nonverbally

Consider the SOFTEN model of nonverbal communication in your presentations:SmileOpen stanceForward leanToneEye contactNod

© 2016 by McGraw-Hill Education. This is proprietary material solely for authorized instructor use. Not authorized for sale or distribution in any manner. This document may not be copied, scanned, duplicated, forwarded, distributed, or posted on a website, in whole or part.

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© 2016 by McGraw-Hill Education. This is proprietary material solely for authorized instructor use. Not authorized for sale or distribution in any manner. This document may not be copied, scanned, duplicated, forwarded, distributed, or posted on a website, in whole or part.

Dress for Success

Formal business dressintended to project executive presence and seriousness.

Business casual dress intended to project a more comfortable, relaxed feel while still maintaining a high standard of professionalism.

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© 2016 by McGraw-Hill Education. This is proprietary material solely for authorized instructor use. Not authorized for sale or distribution in any manner. This document may not be copied, scanned, duplicated, forwarded, distributed, or posted on a website, in whole or part.

Dress for Success

Casual dress least formal optionrare in a business-related setting

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© 2016 by McGraw-Hill Education. This is proprietary material solely for authorized instructor use. Not authorized for sale or distribution in any manner. This document may not be copied, scanned, duplicated, forwarded, distributed, or posted on a website, in whole or part.

Messages Sent by Formalityof Workplace Attire

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Figure 15.3

Use Visuals without Losing Focus on You

Avoid Turning Out the Lights in Most Cases

Don’t Start Your Slides Right Away

Speak to Your Audience, not the Screen

Interpret, Don’t Read Your Slides

Preview the Slides before Showing Them

© 2016 by McGraw-Hill Education. This is proprietary material solely for authorized instructor use. Not authorized for sale or distribution in any manner. This document may not be copied, scanned, duplicated, forwarded, distributed, or posted on a website, in whole or part.

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Use Visuals without Losing Focus on You

Use a Remote Control to Advance Slides When Possible

Avoid Standing in Front of the Slide Projection

Use Blank Slides Strategically

© 2016 by McGraw-Hill Education. This is proprietary material solely for authorized instructor use. Not authorized for sale or distribution in any manner. This document may not be copied, scanned, duplicated, forwarded, distributed, or posted on a website, in whole or part.

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© 2016 by McGraw-Hill Education. This is proprietary material solely for authorized instructor use. Not authorized for sale or distribution in any manner. This document may not be copied, scanned, duplicated, forwarded, distributed, or posted on a website, in whole or part.

Use Handouts Effectively

If you can, wait until the end of your presentation to distribute handouts

This allows you to maintain more control over the message.

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Interact with Your Audience

A few ways to interact with your audience include: Fielding questions during the presentation MinglingFollowing up with audience members

afterward

© 2016 by McGraw-Hill Education. This is proprietary material solely for authorized instructor use. Not authorized for sale or distribution in any manner. This document may not be copied, scanned, duplicated, forwarded, distributed, or posted on a website, in whole or part.

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Field Questions

Pause before Answering

Be Honest

Show Appreciation

Be Concise

Reframe the Question to Match Your Agenda

© 2016 by McGraw-Hill Education. This is proprietary material solely for authorized instructor use. Not authorized for sale or distribution in any manner. This document may not be copied, scanned, duplicated, forwarded, distributed, or posted on a website, in whole or part.

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© 2016 by McGraw-Hill Education. This is proprietary material solely for authorized instructor use. Not authorized for sale or distribution in any manner. This document may not be copied, scanned, duplicated, forwarded, distributed, or posted on a website, in whole or part.

Responding Honestly to a Question

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© 2016 by McGraw-Hill Education. This is proprietary material solely for authorized instructor use. Not authorized for sale or distribution in any manner. This document may not be copied, scanned, duplicated, forwarded, distributed, or posted on a website, in whole or part.

Showing Appreciation

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© 2016 by McGraw-Hill Education. This is proprietary material solely for authorized instructor use. Not authorized for sale or distribution in any manner. This document may not be copied, scanned, duplicated, forwarded, distributed, or posted on a website, in whole or part.

Being Concise

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© 2016 by McGraw-Hill Education. This is proprietary material solely for authorized instructor use. Not authorized for sale or distribution in any manner. This document may not be copied, scanned, duplicated, forwarded, distributed, or posted on a website, in whole or part.

Reframing a Question to Match Your Agenda

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© 2016 by McGraw-Hill Education. This is proprietary material solely for authorized instructor use. Not authorized for sale or distribution in any manner. This document may not be copied, scanned, duplicated, forwarded, distributed, or posted on a website, in whole or part.

Present Effectively in Teams

Be Clear with One Another about your Objectives and Key Messages

Decide on Your Presentation RolesStand Together and Present a United FrontRefer to One Another’s PointsTransition Effectively

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© 2016 by McGraw-Hill Education. This is proprietary material solely for authorized instructor use. Not authorized for sale or distribution in any manner. This document may not be copied, scanned, duplicated, forwarded, distributed, or posted on a website, in whole or part.

Chapter Takeaways

Presentation delivery impacts credibilitySOFTEN model of nonverbal communicationUsing slides and handoutsInteract effectively with an audiencePresent with teams

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