A summary of our strategy to deliver Great Care for Central Queenslanders, improve health, and shape the future of healthcare across our region.

Destination

Our vision Great Care for Central Queenslanders

Our mission Great people, delivering quality care and improving health

Our 5 strategic objectives

Great Care, Great ExperienceSafe, compassionate care, delivered to the highest standards, close to home, with consumers at the heart of all we do

Great People, Great Place to Work

Great staff working in great teams with a culture of

supporting and investing in our people’s future

Great Learning and ResearchGreat place to learn, research and shape the future of healthcare

Great PartnershipsWorking collaboratively with our partners to deliver great

care and improve the health of Central Queenslanders

Sustainable FutureSecuring the future of great healthcare with

efficient, effective, affordable and

sustainable services

We are attentive to individual needs and circumstanceCare

We are consistently true, act diligently and lead by exampleIntegrity

We will behave with courtesy, dignity and fairness in all we doRespect We will always do the best

we can all of the timeCommitment

Our values

Our Destination 2030: Great Care for Central Queenslanders strategy will shape the future of healthcare across our region, and support our aim for Central Queenslanders to be amongst the healthiest in the world. The strategy sets out a clear vision for the future and the key milestones for 2020 and 2025 that we will use to measure our progress.

Our ambition is simple, Great Care for Central Queenslanders, wherever and whenever we deliver it.

Our patients and consumers will be at the heart of how we design and deliver services. Our clinical outcomes and our patient and consumer experience will be amongst the best in Australia. CQ Health will be the best place in Queensland for health staff to work and CQ Health will be a great place to learn, research and shape the future of healthcare across our region.

The full strategy is available on our website: www.health.qld.gov.au/cq

Out-of-hospital care

Emerald Hospital and the Central Highlands

The Central Highlands hub for emergency, maternity, diagnostic and some surgical services

Support facilities at Blackwater, Springsure and Woorabinda to provide local access to urgent care, aged care, outpatients and other services

Investment in Telehealth technology to provide local access wherever possible

Reduced travel for our patients

Local outpatients

clinics

Destination 2030: a summary

Key milestones for 2020, 2025 and 2030 to track our progress

Turning our vision into reality

Great Care for Central Queenslanders

Digital revoultionBy 2030, all our clinical, service and performance information will be digital with real-time access to information to improve the care we deliver to Central Queenslanders. Wherever possible, we will digitally connect to our General Practitioners and other health partners to provide seamless care to our patients and consumers.

Care closer to homeOur services will be designed and delivered around the needs of our community. Fewer patients will need to travel out of Central Queensland as we develop high quality specialist services at our regional hospital in Rockhampton to help bridge the 1200km gap in tertiary health services that stretches from the Sunshine Coast to Townsville.

We will deliver more care locally using technology to expand Telehealth and other methods to connect patients with clinicians and a regional clinical network approach. We will provide great care wherever and whenever we deliver it.

Shaping the future of healthcareCQ Health will be the best place in Queensland for health staff to work and our consumer experience will be amongst the best in the country. In partnership with our regional universities we will excel in clinical research which will be rapidly translated into better clinical care and outcomes for our patients. We will provide one of the best contemporary learning and development environments for health staff. Our partnerships across Central Queensland will help us improve life expectancy for Central Queenslanders and tackle the significant health challenges facing our communities now.

Improving the health of indigenous communitiesWe will develop our partnerships with Aboriginal and Torres Strait Islander communities to help make further progress to address the health and life expectancy gap for Indigenous people living in Central Queensland, which is still unacceptably high.

In partnership with communities we will support earlier diagnosis, earlier treatment and intervention, targeted public health programs and continue to shape and develop our services to be responsive to, and reflective of, the needs of Indigenous communities. We will work to incorporate traditional approaches to wellbeing and health, ensuring a service that provides interventions for the whole person, not just medical diagnosis.

We will develop the cultural capability of our staff, ensuring our services are culturally safe. Central Queensland services will be welcoming and culturally safe, reflecting our diverse communities.

2025By 2025, clinical teams across CQ Health will be able to access clinical information anywhere, whenever it is needed. Our consumer and staff experience will be amongst the best in the state. We have:

• established a digital hospital approach

• established the second stage of our specialist hospital services

• have one of the best staff experiences in the country

• commenced the further stages of our 2030 Health and Wellbeing Strategy

• established a health research foundation

• established Gladstone Hospital as a comprehensive general hospital and developed Emerald and Biloela hospitals to provide a broad range of services

• closed the gap in Indigenous life expectancy by a further four years

2020By 2020 patients and consumers will be at the heart of how CQ Health designs and delivers our services. We have:

• delivered more than $110m capital investment

• implemented health pathways in partnership with General Practitioners across Central Queensland

• established the first stage of our specialist hospital services

• commenced the first element of our 10 year health and wellbeing strategy with the launch of our 10,000 lives program

• closed the gap in Indigenous life expectancy by two years

Rockhampton

Townsville

Sunshine Coast

Improved access to oral health services

High quality community based aged care

Delivering home and community care, enabling healthy families and supporting disabilities care

Mental health delivering connected care with partners

We will work with our health service partners to develop Rockhampton Hospital as a regional centre of clinical excellence to provide more specialist care closer to home to help bridge the 1200km gap in tertiary services between Sunshine Coast and Townsville.

Improving health and wellbeing across Central Queensland

Baralaba

Blackwater

Springsure

Mount Morgan

Rockhampton Hospital

Gladstone Hospital and the Banana region

Biloela Hospital and the Banana region

Moura

Emerald Hospital and the Central Highlands

Capricorn Coast

Hub for Gladstone and Banana regions

Provide specialist support to Biloela Hospital

Hub for emergency services, maternity, diagnostic and a range of surgical services for Banana

Support facilities at Theodore, Moura and Baralaba to provide local access to healthcare

Investment in Telehealth technology to provide local access wherever possible

Theodore

The Central Highlands hub for emergency, maternity, diagnostic and some surgical services

Support facilities at Blackwater, Springsure and Woorabinda to provide local access to urgent care, aged care, outpatients and other services

Investment in Telehealth technology to provide local access wherever possible

New $42m emergency department

New day surgery centre, new outpatient department and improved ward facilities

Closing the gap in Indigenous health by working with our Indigenous communities right across Central Queensland

Local outpatients

clinics

Woorabinda

Comprehensive general hospital for the Gladstone region

Destination 2030: a summaryOur strategy to deliver Great Care for Central Queenslanders,

improve health, and shape the future of healthcare across our region.

Destination

Great Care for Central Queenslanders

Read the full strategy:www.health.qld.gov.au/cq

Regional centre of clinical excellence

Specialist support to Gladstone,

Emerald and Biloela hospitals

Work with Mount Morgan and Capricorn Coast hospitals to

support emergency departments, outpatients, community services

and other health services.

Cardiovascular

Cancer care

Surgery and trauma centre

Women’s and children’s services

Central Queensland’s population of 227,135 is projected to grow more than 20% by 2030

17% of adults were daily smokers in 2015-16 38% higher than rate for Queensland

29% of adults were obese in 2015-16 20% higher than rate for Queensland

25% of adults were risky drinkers in 2015–16 15% higher than rate for Queensland

68% projected growth in our older population (aged over 65) by 2026

59% of women aged 50–69 participated in the BreastScreen program in 2013–14 2% higher than rate for Queensland

Central Queenslanders median age of death is 2 years earlier than the State average

12.1 year gap in the health adjusted life expectancy between Aboriginal and Torres Strait Islander residents of the CQ Health region and the total Queensland population

2025By 2025, clinical teams across CQ Health will be able to access clinical information anywhere, whenever it is needed. Our consumer and staff experience will be amongst the best in the state. We have:

• established a digital hospital approach

• established the second stage of our specialist hospital services

• have one of the best staff experiences in the country

• commenced the further stages of our 2030 Health and Wellbeing Strategy

• established a health research foundation

• established Gladstone Hospital as a comprehensive general hospital and developed Emerald and Biloela hospitals to provide a broad range of services

• closed the gap in Indigenous life expectancy by a further four years

2030By 2030 CQ Health is delivering Great Care for Central Queenslanders. We have:• real-time access anywhere, anytime, to

clinical information to improve the care we deliver

• services designed and delivered around the needs of our consumers and we deliver Great Care to everyone using our services

• 10,000 fewer patient journeys with our regional services, Telehealth and clinical network approach

• the best place for health staff across Queensland to work and our consumer experience is amongst the best in the country

• partnerships that help us to improve the health and life expectancy for Central Queenslanders

• closed the gap in life expectancy• excelled in translational research in

partnership with our regional Universities• become a State leader in transforming

care through our out of hospital and allied health services, helping avoid unnecessary hospitalisation

Our challenge: the health of Central Queenslanders

12.1

Flexible sustainable allied health workforce

Health and Wellbeing strategy to improve the health of Central Queenslanders and manage the impacts of chronic disease

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