DGPFSS Serving those who serveÀ votre service DGSSPF PSP Presentation to B/W Comds Base Commanders Symposium on Morale and Welfare Programs 29 April 2010

DGPFSS

Serving those who serve À votre service

DGSSPF

PSP Presentation to B/W Comds

Base Commanders Symposium on Morale and Welfare Programs

29 April 2010

Support our Troops Appuyons nos troupes

CANADIAN FORCES PERSONNEL AND FAMILY SUPPORT SERVICESSERVICES DE SOUTIEN AU PERSONNEL ET AUX FAMILLES DES FORCES CANADIENNES

PSP AgendaPSP Agenda

• Update Health and Fitness Strategy• Update Military Sports • Update Project Access• Update Military Family Services Program• PSP Programs

– Roles and Responsibilities B/W Comd and PSP– Roles and Responsibilities B/W Comd and MFRC– DOA and the PSP Service Delivery Model– PSP Career Development Program– Key messages


CF Health & Physical Fitness StrategyCF Health & Physical Fitness Strategy

• Strategic Intent: to strengthen the existing culture of health and physical fitness, thereby improving the capability of our men and women in uniform to meet operational requirements.

• 4 Principles– Accountability and Responsibility– Operational Focus– Measurable– Integrated Total Force

•33 Physical Exercise Specialists

•22 Health Promotion Directors and Managers

•17 Fitness and Sports Instructors


2004 and 2008 Levels of Physical Activity by Met

Category for CF Regular Force Personnel

CF Health and Lifestyle Information Survey, CF Health Services. 2008CF Health and Lifestyle Information Survey, CF Health Services. 2004

24% Obesity

CF Health & Physical Fitness Strategy CF Health & Physical Fitness Strategy The CF TodayThe CF Today


Base/Wing Comd Support

• Take an active role in your local Fitness, Sports, Recreation and Health Promotion Programs and set your local programming priorities (B/W Advisory Committee);

• Include all CF Reg and Res Personnel under the Base or Wing umbrella;

• Provided opportunities to participate in physical fitness activities during normal working hours whenever circumstances permit (DAOD 5023-3);

• Encourage innovation (e.g. non traditional approaches to military fitness), and

• When CF personnel fail their fitness evaluation initiate remedial measures under DAOD 5019-4 and direct remedial physical fitness training.


CF Sports Program

• Corporate Account C 109 reduced by 5% to create a CF strategic reserve

• PSP reductions to sports and MSWG• Sports budget reduced by $1,134 K to meet the

directed 5% reduction. Reductions include:– CF national sports from $800K to $400K (50%

reduction)– CF CISM sports from $1,159K to $425K (63%

reduction)


– Anticipated funding for the CF H&PF Strategy in FY 10/11 will add $1,014K to the CF sports program as follows:

• CF Nationals:• $460K added to the $400K = $860K for FY 10/11.• CISM:• $554K added to the $425K = $979K for FY 10/11.

• After the directed 5% reduction, the addition of the anticipated H&PF funding will almost bring the CF Sports budget back to the pre- 5% reduction levels.

Background - H&FP Strategy fundingBackground - H&FP Strategy funding


• Return to the “pre-strategy” sports program schedule. This means cancellation of CF Nationals in golf, swimming, taekwondo and triathlon, and the CF athletic challenge.

• In addition, the 3 hockey nationals that were planned to be carried over from FY 09/10 because of the Winter Olympics have already been cancelled.

Mitigation Strategy- CF NationalsMitigation Strategy- CF Nationals


• Focus on team sports: – Most team sports occur early in the calendar year so

we must commit or cancel – Difficult to keep teams together without formal

activities (e.g. training camps, competitions). – The focus of the CISM Military World Games in 2011

is on team sports

• Cash manage the participation of CF members in individual sports on a case by case basis depending on available funds

Mitigation Strategy-CISMMitigation Strategy-CISM


• Honour existing international commitments Host CISM Taekwondo Military World Championship approx

cost $400K Provide assistance to CISM America (both solidarity technical

assistance and ongoing leadership support to CISM) and sustain normal CISM operations. Cost is approx $179 K.

• Residual of approx $300K to be allocated to CISM team activities in FY 10/11 Seek funding offset thru Qs for pre-existing international

commitment to host Taekwondo ($400K).

Mitigation Strategy-CISMMitigation Strategy-CISM


11

Community Gateway (Community Gateway (www.cfcommunitygateway.com))• CF personnel and their families are able to log onto any Base/Wing CF personnel and their families are able to log onto any Base/Wing

web sites that have a common look and feel. Each Base/Wing web sites that have a common look and feel. Each Base/Wing manages its own content.manages its own content.

• 31 bases/wings trained (2 to be trained)31 bases/wings trained (2 to be trained) : 7 live sites-Moose Jaw, : 7 live sites-Moose Jaw, Trenton, Shilo, St-Jean, Valcartier, Petawawa, Wainwright. Trenton, Shilo, St-Jean, Valcartier, Petawawa, Wainwright.

Mess back Office (Microsoft Great Plains)Mess back Office (Microsoft Great Plains)• Optimize and automate mess back office (mess dues, functions, Optimize and automate mess back office (mess dues, functions,

receivables, etc.)receivables, etc.)• All CF locations will be using MSGP as of 30 June 2010. All CF locations will be using MSGP as of 30 June 2010.

Book KingBook King• Automated support to B/W Rec SvcsAutomated support to B/W Rec Svcs• All CF locations have been trained and are ready to use BK.All CF locations have been trained and are ready to use BK.• Registration to programs from home and facility booking modules will Registration to programs from home and facility booking modules will

be fully implemented in September 2010.be fully implemented in September 2010.

Project AccessProject Access


Military Family Services OutlineOutline

• Military Family Support Capability

Strategic Initiating Directive Turning Point Issue Identification Proposed Response

• Way Forward


Strategic Initiating DirectiveStrategic Initiating Directive

Aim: Deficiencies in the CF’s Military Family Support Capability will be assessed and enhancements recommended.

Strategic Intent: Family support that is accessible, operationally focused and fulfills the obligations of the Canadian Forces Family Covenant.

Objectives:

Honour the commitment, contributions and sacrifices of families in support of Canada

Support families to mitigate the unique stressors associated with military family life

Contribute to the recruitment, retention, readiness and overall operational effectiveness of the CF


Turning PointTurning Point

Setting the Stage: 2008

• Overview and analysis of all CF Family Policy Research/ Evaluation/ Needs Assessments• Formal telephone consultation with all participating Commands, Environments, and Base/

Wing Commanders• Formal telephone consultation with all C/MFRCs• Pan-CF web-based military family dialogue• CF Family Summit I – 280 participants

Moving Forward: 2009

• CF Family Summit II – more than 250 participants • + 200 family participants in Advisory Committees/ Working Groups• Continued web-based dialogue• National Board of Directors Conference• Pilots of potential policy, program development or services at 14 CF locations


Issues IdentifiedIssues Identified

Service Gaps/ Capability Deficiency

Family Separation/ Reunion

Child Care

Health Care

Mental Health

Employment/ Education


Family Separation/ReunionFamily Separation/Reunion

Deficiency:

• Fragmented approach to service delivery

• Lack of targeted resources

• Insufficient information and access to services

Proposed Response:

Development of targeted, signature resources/ programs

Expand ‘Populations Served’ DSG Resource Guide and Policy Provide support to families of Special Forces Increase support to families of Reservists


Child CareChild Care

Deficiency:

• Lack of child care• Inconsistent

quality of care• Lack of awareness

of available services

Proposed Response:

CF Child Care Strategy Mandate ‘Casualty Support Child

Care’ Develop national child care

standards Child care resource and referral

service On call child care strategy


Access to Health CareAccess to Health Care

Deficiency:• Lack of health care

options for CF families• Lack of awareness of

available services• Conditions of service

compound access challenges

Proposed Response:

Health care resource and referral service

Establishment of a Health Care Fund


Mental HealthMental Health

Proposed Response:

Establishment of CF family counsellors

Bereavement Counselling

Development of targeted signature resources / programs

Family Liaison Officer at each IPSC

Deficiency:

• Lack of clinical intervention options

• Lack of targeted services

• Inconsistent availability of care options


Education / EmploymentEducation / Employment

Deficiency:

• Inconsistency in available services

• Challenges with portability of education / employment

Proposed Response:

Realignment / expansion of DEM

Education and employment information

portals

Family-friendly employers campaign

Establishment of Transition Assistance Officers


PSP Programs Roles and Responsibilities

B/W Comds• Delivery of local MW

programs• Local delivery of National

MW programs • Local funding of MW

programs IAW policy• Day to day management

of PSP staff• Partnership with

DGPFSS/PSP• Communications

PSP Division (DGPFSS)• Functional auth for MW

programs• Manage and deliver

National MW Programs• National Funding of MW

programs IAW policy• HR management of PSP

staff IAW DOA• Partnership with

Base/Wing Comd• Communications


PSP Programs Roles and Responsibilities

B/W Comds• Own local PSP activities• Provide direction• Provide feedback• Provide local funding• Partner in managing• Communications-keep PSP

Ottawa in the loop

B/W PSP Staff• Responsible for program delivery• Responsive to B/W Comds• Manage local programs within

national policies• Accountable for assigned

resources• Manage NPF employees within the

HR DOA• Communications-keep B/W Comd

and PSP Ottawa in the loop


Military Family Services Program Roles and Responsibilities

Challenge/ Opportunity: Military Family Resource Centres in Canada are 3rd party organizations governed by Boards of Directors whose membership is comprised of a minimum 51% civilian spouses of CF members.

To maximize success: Understand roles and responsibilities of B/W Commander, DMFS and the MFRC as

outlined in annual DND/MFRC MOU Compel coordination and cooperation among all your service providers to maximize

efficiency and effectiveness Assign appropriate ex-officio B/W Commander OPI to MFRC Board of Directors Make use of the regionally based DMFS Field Operations Manager to provide you

with orientation, interpretation, guidance etc. Recognize accountability and authority for site-specific services (even if not B/W

Commander funded) Support nationally mandated/funded policies and programs Partner with DMFS staff in support of Community Site Visits


Staff of NPF Delegation of Authorities and the PSP Service Delivery Model

• DOA for the staff of NPF, CF issued 1 Mar 10• For all intents and purposes, role of the BComd

unchanged by DOA• Base Commander is Responsible for MW of personnel

and their families• PSP staffs exist to deliver MW programs and services• Base Commander is the Customer• PSP Mgr and PSP staffs responsive to the needs of the

BComd delivering his/her MW programs IAW approved policy and National standards


Staff of NPF Delegation of Authorities and the PSP Service Delivery Model

• PSP Mgr will hire/manage local NPF staff based on local program needs and IAW NPF personnel policy

• Where NPF employees are not within NPF COC (e.g. Mess staff in some locations), the responsible mgr will be designated by name

• Military mgrs of NPF staff are responsible for day to day management supervision and work related direction


PSP Career Development Program (CDP)

Aim– To create a culture consistent with the organisational

behaviours needed to execute the PSP corporate goals and objectives.

Process– web-based management tool

– competency based architecture

– manages PSP career training and development

– supports PSP succession planning goals


Key MessagesCoordination Cooperation Integration

1. We have one Customer - the Military member and his/her family2. PSP staff and the MFRC exist to deliver programs and services to your military community. If they are not meeting your services delivery needs, they are probably not be doing their job.

• Insist that your services providers (PSP, Fitness, HP, Rec, Sports and the MFRC coordinate programs and service delivery)

• Help us ensure that local programs are delivered within National policy frameworks

• In times like today (when resources are shrinking) ensure that we align programs to make the best use of available resources. (e.g. the sports and community programs)

• If you are not satisfied with the services you are receiving, please let me know.


Questions?Questions?

Documents

DGPFSS Serving those who serveÀ votre service DGSSPF PSP Presentation to B/W Comds Base Commanders Symposium on Morale and Welfare Programs 29 April 2010