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DHL EXPRESS
SERVICE & RATE GUIDE 2020
BRAZIL
The International SpecialistsPage 2
ServicesPage 4
How to Ship with DHL ExpressPage 10
Shipping ToolsPage 14
Zones and RatesPage 15
2
Operating in
facilities
shipments per year vehicles (own, leased,
subcontracted trucks and vans)
employees
CONNECTING YOUR WORLD
flightsperday (commercial and non-commercial)
220+
400
100,000+
million+
Figures are approximate as of the end of 2018 *TAPA = Transported Asset Protection Association
34,000+
3,000+3,000+
Service Points
TAPA*certifications
By the year 2050, Deutsche Post DHL Group aims to achieve zero emissions logistics
aircraft260+countries and territories worldwide
84,000+
300+
DHL Service & Rate Guide 2020: Brazil
THE INTERNATIONAL SPECIALISTS3
DHL Express is the global market leader and specialist in international shipping and courier delivery services. We have been building
and continuously improving our service for more than 50 years. Key to our success is the strength of our global network, spanning
more than 220 countries and territories, in which some 100,000 employees provide services to more than 2.6 million customers.
What really sets us apart is the international shipping expertise of our people. Their knowledge, coupled with their passion and
‘Can-Do’ attitude, delivers a truly world-class service and ensures that your shipments get to their destination securely and as quickly
as possible.
The International Specialists Services How to Ship
with DHL ExpressShipping
ToolsZones and
Rates
ThroughourCertifiedInternationalSpecialistProgramwe
provide all DHL Express employees with the requisite
knowledge they need to do their job competently and
confidently–andthat’sgoodnewsforbothemployeesand
customers.AsCertifiedInternationalSpecialistsyoucanrelyon
DHL Express as the experts in international express.
ThisguideenablesyoutofindouthowDHLExpresscanhelp
you with your international shipping needs, and to see what best
fitsyourneedsfromourwiderangeofproductsandservices.
Should you have any questions, please get in touch with your
DHL Account Manager or visit us at dhl.com.br.
DHL Service & Rate Guide 2020: Brazil
SERVICES4
Export Services
Import Services
Domestic Services E-commerce Optional
Services Surcharges Customs Services
EXPORT SERVICES DHL Express WorldwideOurmostpopularproduct,DHLExpressWorldwide,offersan
end of business day delivery service around the world for pieces
up to 70kg and shipments up to 1,000kg.
We deliver reliably and quickly to more global destinations
across a single integrated network than any other express
delivery company.
DHL Express 12:00With DHL Express 12:00 you will receive your shipments before
12 noon on the next possible business day. DHL Express 12:00
offersamoney-backguaranteeandallowsforheavierpiecesup
to 70kg and shipments up to 300kg.
DHL Express 9:00 (10:30 to the USA) Ourpremiumtime-definiteserviceoffersadeliverybefore9:00
(10:30 to the USA) on lanes that guarantee either a next or
secondbusinessdaydelivery.DHLExpress9:00isofferedtothe
majority of business centers in Europe, the Middle East, Africa,
AsiaandtheAmericas.DHLExpress9:00featuresamoney-back
guarantee and is suitable for pieces up to 30kg and shipments
up to 300kg.
Ourcoreservicesaretimedefiniteandofferyousecuredoor-to-doordeliveryofgoodsanddocumentstoandfromvirtuallyevery
countryandterritory.Whetheryouneedyourshipmentsdeliveredatthestart,middleorendofabusinessday,ourservicesofferfull
track-and-trace visibility so you always know where your shipments are.
DHL Express Worldwide
DHL Express 12:00DHL Express 9:00 (10:30 to the USA)
Service descriptionDelivery by the end of the next possible business day
Delivery before 12 noon on the next possible business day
Deliverybefore9:00 (10:30 to the USA) on the next possible business day
Money-back guarantee No Yes* Yes*
Countries and territories covered More than 220 148 94
Delivery attempts 2 2 2
Maximum piece weight (not on pallet) 70kg 70kg 30kg
Maximum pieces per shipment – 10 10
Maximum piece dimensions (L x W x H)† 120 x 80 x 80cm 120 x 80 x 80cm 120 x 80 x 80cm
Maximum pallet weight 300kg Pallets not accepted Pallets not accepted
Maximum shipment weight 1,000kg 300kg 300kg
Maximum pallet dimensions (L x W x H) 120 x 120 x 160cm Pallets not accepted Pallets not accepted
*Additionaltermsandconditionsapply–seedhl.com.br/express for details.†A shipment is deemed unacceptable if its packaging is absent or inadequate, or if transporting the shipment would present risks of damaging equipment, other packages or injuring personnel. DHL reserves the right to either not accept or return the shipment to the shipper. These network restrictions are subject to change with 30 days’ notice.
Our international services at a glance
The International Specialists Services How to Ship
with DHL ExpressShipping
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DHL Service & Rate Guide 2020: Brazil
SERVICES5
Export Services
Import Services
Domestic Services E-commerce Optional
Services Surcharges Customs Services
The International Specialists Services How to Ship
with DHL ExpressShipping
ToolsZones and
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IMPORT SERVICES
WithourDHLExpressWorldwideImportproduct,you
can import shipments from over 220 countries and
territories in the world. This is more than any other
expressdeliverycompanycanoffer.What’smore,
customers in, say, the USA can order an import from
China not just to the USA, but to other destinations as
well. We call this a third country shipment.
There is no need for local brokers or forwarders to get
involved in any part of the process. You are in full control,
and able to manage all aspects of your imports in a very
simple way.
Ifyouneedafasterdelivery,ourDHLExpress12:00and
DHLExpress9:00servicesareavailableforimportas
well. You can order an import from another country, to
be delivered to your country or any other destination, by
using our dedicated electronic shipping solution for
imports. You will have one account number, one invoice
inasinglecurrencyandafixedpricethatmeansyou
know exactly what you will pay.
DOMESTIC SERVICES
Ifyouwanttoshipdocumentsorgoodswithinyourown
country,wecanofferourTimeDefiniteDomestic
products with delivery time guarantees of 12:00, 10:30,
9:00ortheendofthenextpossiblebusinessday.
DHL Service & Rate Guide 2020: Brazil
SERVICES6
Export Services
Import Services
Domestic Services E-commerce Optional
Services Surcharges Customs Services
The International Specialists Services How to Ship
with DHL ExpressShipping
ToolsZones and
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International e-commerceThe explosion in online shopping extends across borders, and
this trend looks set to continue. DHL supports our customers’
international growth with:
n Global reach
n Express options
n Duties and taxes paid options and customs expertise
n Late pick ups
n Easy returns solutions
Fast, flexible and easyConsumersexpecteverything‘ondemand’–anytime,anywhere.
DHL shipping options give customers a distinct competitive
edge:over90%ofonlineconsumerslookattheavailable
delivery options before going to the checkout, and their decision
isinfluencedbydeliveryspeed,flexibilityandease. Scheduled delivery Signature release/ leave your signature
Leave with neighbor or concierge
Collect from Service Point
Alternative address Vacation hold
DHL’s On Demand Delivery tool keeps receivers informed
of shipment progress, allowing them to reschedule,
reroute, release or conveniently collect from a DHL
ServicePoint.Itisaninnovative,easy-to-use,mobile-
friendly service, especially for residential deliveries.
Designed to enhance the online shopper’s experience,
especially for residential deliveries, the service is
available globally, meaning consistent service standards
and a harmonized user experience.
Discover and growVisit discover.dhl.com to learn more about how DHL helps
e-commerce companies ranging from start-ups to large
enterprises, advising them on how to grow internationally.
Our e-commerce focussed country guides, white papers such as
‘The 21st Century Spice Trade’, customer and trend research and
market intelligence tools can enable you to better understand
your customers and shipping requirements to take the next step
in your e-commerce journey.
Our customers go global with ease and speed, maximizing the
enormous potential of international e-commerce.
POWERING UP THE POTENTIAL OF INTERNATIONAL E-COMMERCE
DHL Service & Rate Guide 2020: Brazil
SERVICES7
Export Services
Import Services
Domestic Services E-commerce Optional
Services Surcharges Customs Services
The International Specialists Services How to Ship
with DHL ExpressShipping
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OPTIONAL SERVICES
DHLExpressoffersawiderangeofoptionalservices–from
non-standard deliveries and billing options to climate neutral
shipping.Youhavetheflexibilitytochoosethebestservicefor
your needs with our express delivery services worldwide.
Contact Customer Services to learn more.
Duties and Taxes Paid View charges
DHL Express can arrange for the shipper or a third party to be
billed for any duties and taxes payable at destination, rather
than the receiver of the shipment being billed. Charges apply
whenever the shipper requests that duties, taxes or other
regulatory fees be billed outside of the destination country.
Shipment Preparation View charges
This is a convenient, fast and reliable service for seasonal
or irregular shipments that require extra resources for their
preparation. DHL manages the entire process of waybill
preparation, content selection, labelling and packaging,
then sends the shipments to the designated domestic or
international addresses.
Saturday Delivery View charges
WeofferSaturdaydeliveryservicestokeycitiesinmorethan
70 countries.
Shipment Insurance View charges
We recommend this comprehensive protection for your valuable
or personal shipments, giving you peace of mind in the unlikely
event of physical damage or loss.
Extended Liability View charges
Ifyouaresendingvaluabledocumentssuchaspassports,visa
applicationsorregulatorycertificatesyoucanextendtheDHL
standardliabilitywiththisservice.Itprovidescoverageand
compensation in the case of loss or damage.
Change of Billing View charges
Thisapplieswhenacustomerrequestsachangeofdefined
billing information on an already issued invoice, and which will
result in a reissuing of the invoice and, in case of an account
change, crediting of the old account and debiting of the new.
For a full list of optional services, please visit dhl.com.br/optional_services.
DHL Service & Rate Guide 2020: Brazil
SERVICES8
Export Services
Import Services
Domestic Services E-commerce Optional
Services Surcharges Customs Services
The International Specialists Services How to Ship
with DHL ExpressShipping
ToolsZones and
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SURCHARGES
Inordertomaintainaconsistentlyhighlevelofservice,in
specificcircumstancesDHLExpressleviesasurchargefor
exceptional activities, ensuring that these surcharges are fair for
all of our customers.
Fuel Surcharge View charges
This variable surcharge is applied to the weight charge of each
shipmentandanytransportationrelatedsurcharges.Itis
derived from publicly available fuel oil indices that are also
shown on the DHL Express website at dhl.com/fuelsurcharge.
The charge is calibrated every month to the oil price that was
current two months prior to the billing month. The Fuel
Surcharge applies to domestic and international shipments.
Remote Area View charges
This surcharge applies when a shipment is collected from
ordeliveredtoalocationthatisdistantordifficulttoserve.
The Remote Area surcharge applies to international and
domestic shipments.
Overweight Piece View charges
Afixedsurchargeisappliedtoeverypiece,includinga
pallet that exceeds a scale or volumetric weight of 70kg.
The Overweight Piece surcharge applies to domestic and
international shipments.
Oversize Piece View charges
Thisfixedsurchargeappliestoeverypiece,includingapallet,
with a single dimension in excess of 120cm. The Oversize Piece
surcharge applies to domestic and international shipments.
Non-Stackable Pallet View charges
Thisfixedsurchargeisappliedtoeverypalletwithinashipment
that cannot be stacked, either on request by the shipper, or
because of its shape, content or packaging. This surcharge
applies to domestic and international shipments.
Lithium Batteries View charges
A surcharge may apply per shipment when the handling and
transportationofshipmentsinvolvesLithiumIonorLithium
MetalbatteriescompliantwiththeappropriateIATAPacking
Instructions966,967,969and970,SectionII.
Dry Ice UN1845 View charges
A service charge will be applied for the handling and
transportationofDryIceUN1845,whichisusedasafreezing
agent for non-dangerous goods.
Address Correction View charges
Thisfixedsurchargeisappliedtoanyshipmentthathasan
incorrect delivery address at the time of pickup and the delivery
cannotbefulfilledaftermakingeffortsatthedestinationto
determine the correct address. This surcharge applies to
domestic and international shipments.
Data Entry View charges
Thisfixedsurchargeappliesforeachshipmentconsignedwith
non-electronic, paper based manual waybills. Electronic
shipping documentation incurs no additional charges.
Security Charges View charges
Additional surcharges may apply when shipping from or to a
destination country where DHL is operating at elevated risk due
to continuous state of war, civil unrest, or continuous threats
from terrorism (Elevated Risk), or when shipping to a
destination country that is subject to trade restrictions imposed
by the UN Security Council (Restricted Destination).
For a full list of surcharges, please visit dhl.com.br/surcharges.
DHL Service & Rate Guide 2020: Brazil
SERVICES9
Export Services
Import Services
Domestic Services E-commerce Optional
Services Surcharges Customs Services
The International Specialists Services How to Ship
with DHL ExpressShipping
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CUSTOMS SERVICES
DHL Express is the international specialist in shipping, with extensive knowledge and experience of dealing with customs topics worldwide. For your peace of mind, we provide a wide range of customs support for standard as well as non-routine customs-clearance processes. By making sure that clearance is asmoothandefficientprocess,weensureyourshipmentsarriveas quickly as possible, and leave you free to focus on your core business. With our online tool (tas.dhl.com) we provide essential customs information to help you prepare your shipments.
Disbursement View charges
At the receiver’s request, DHL credit or cash is used to fund the clearance, duty and tax charges relating to a shipment or piece, instead of the receiver using their own bond or credit line. The customs process is accelerated, with DHL making prompt payment of relevant charges while the receiver defers payment until an agreed date.
Advance Payment View charges
The service covers any import of a non-document shipment for which DHL has paid or used its customs credit line advancing customs duties, taxes or regulatory charges on behalf of those importers with whom DHL has no contract. The charge is based on the credit advanced or guaranteed and is subject to a standard minimum.
Broker Notification View charges
At the customer’s request, DHL will provide the necessary paperwork to the customer’s designated broker to perform the importclearanceandresumethedeliverytothefinaldestinationonce the clearance is completed. DHL is subsequently not responsible for the timeliness of the submission to customs or for the release of the shipment.
Formal Clearance View charges
Applied in selected countries, when importing goods with an aggregated declaration value or weight exceeding the limits set by destination customs authorities, or due to other regulatory requirements are excluded from routine clearance procedures.
Bonded Storage View charges
Storage charges apply when the shipment cannot be released by customs due to inaccurate or missing paperwork. Charges take effectthreecalendardaysafterthefreightarrivaldateorbrokernotification,whicheverislater.Thechargeappliestothedutyand taxes payer.
Bonded Transit View charges
A bonded shipment occurs when DHL is requested to move non-document foreign-origin goods to a location other than the regular DHL gateway at destination. Bonded Transit is normally operated within a country or customs union, and is necessary priortofinalclearancebytheimporterordesignatedbroker.Bonded Transit applies to both export and import shipments whenever DHL is required to open, manage or report any form of transfer under bond using our own guarantee.
Export Declaration View charges
Applies in countries where an export declaration is required for shipments containing controlled commodities or exceeding a certain value threshold or weight. Depending on origin country, shippers that submit a declaration online may avoid the local charge.
Release to Broker View charges
At shipper or importer request, the release of a DHL Express shipment to the customers designated customs broker of choice. DHL will transfer the responsibility for a shipment and related customs documentation to the customer’s nominated broker for clearance and last mile delivery.
Clearance Data Modification View charges
A surcharge applies in case the customs declared value of a shipmentrequiresmodificationeitherbeforeorduringthecustoms clearance process.
Multiline Entry View charges
A service charge will be assessed for multiline item entries with morethanfivelines.Anexamplewouldbe–oneshipmentwithmultiple products or multiple invoices. All products require identificationandmustbeclassifiedunderseparateharmonizedtariffnumbers.
Temporary Import/Export View charges
When requested by the shipper or importer, DHL prepares the merchandise or goods for their temporary export and later import.Raworsemi-finishedmaterialscanbeimportedintoaCustoms’ approved Export Processing Zone or Free Trade Zone forvalueaddingactivities,providingthefinishedgoodsaresubsequently exported.
For a full list of customs charges, please visit dhl.com.br/customs_services.
DHL Service & Rate Guide 2020: Brazil
HOW TO SHIP WITH DHL EXPRESS10
Shipment weightPleaseweighandmeasureyourshipment.Ifyouaresending a large but lightweight shipment, where its volumetric (dimensional) weight exceeds its actual weight, the cost of the shipment is calculated on the space your consignment takes up on the aircraft. This is a standardIATAmethod.Tocalculatethevolumetricweightof your shipment, simply multiply the length by height by width in centimeters, then divide the total sum by 5,000 for each piece in the shipment. Any piece in the shipment may be re-weighed and/or re-measured by DHL to confirmthiscalculation.
Documentation required: waybillAll shipments sent with DHL Express need to have a fully completed DHL waybill or label securely attached to each piece. This will enable the successful movement of your shipment through the DHL network. Each waybill or label is individually numbered to allow you to track your shipment from collection through to delivery. Your shipment may also need to be accompanied by customs documentation, such as a commercial or proforma invoice, as well as additional paperwork depending on the contents and value of the shipment and the country you are sending to.
Documentation required: invoice A commercial or proforma invoice is required when sending non-document shipments to countries and territories outside your origin country or customs union. This is essentially a declaration containing all the details of a transaction and is used by customs authorities to assess if duties or taxes are payable. A commercial invoice is used when goods are part of a commercial transaction or intended for resale. A proforma invoice is used when sending goods of no commercial value (for example, when sending samples).
The International Specialists Services How to Ship
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Preparing Your Shipment Packaging Your Shipment Paying for Your Shipment
PREPARING YOUR SHIPMENT: AS EASY AS 1-2-3
Height
WidthLength
1
2
3
DHL Service & Rate Guide 2020: Brazil
HOW TO SHIP WITH DHL EXPRESS11
The International Specialists Services How to Ship
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Preparing Your Shipment Packaging Your Shipment Paying for Your Shipment
Your invoice will require the following details:
PREPARING YOUR SHIPMENT
1 BANK DETAILS These are the bank details that will be used for the transaction between the seller and buyer. These details are not required for non-commercial/proforma invoices.
2 DESCRIPTION Generic or broad descriptions are no longer permitted and are likely to cause delays. Descriptions should include the items, how many there are, what they are made of, and what they will be used for. For example, describing items as ‘samples’, ‘parts’ or ‘spares’ is not acceptable for customs classification,safetyandsecurityreasons.
3 COMMODITY CODE Thisistheproductidentificationcodeusedby the exporting country to classify the goodstobeexported.Itassistsclearanceand avoids delays.
4 COUNTRY OF MANUFACTURE/ORIGIN This relates to the place of manufacture, notthecountryofexport.Ifitemsaremanufactured in more than one country, please list the origins.
5 TOTAL DECLARED VALUE This is the total value of the transaction for customspurposesbasedontheIncotermselected. The total declared value should include freight and insurance charges if the seller is responsible for these two elements.
6 TYPE OF EXPORT The options are: (1) Permanent; (2) Temporary; and (3) Repair & Return.
7 INCOTERM InserttheIncotermthatbestdescribestheterms of the transaction. For example, DAP (Delivered At Place).
8 REASON FOR EXPORT This could be: For Sale; For Repair; After Repair; Gift; Sample; Personal Use Not ForResale;Replacement;IntercompanyTransfer;orPersonalEffects.
Exporter
TaxID/VATnumber
Commercial Invoice
Bank details Date
Waybill number
Invoicenumber
Exporter code
Importer(billto) ReceiverifdifferentfromImporter
TaxID/VATnumber
Shipment reference
Full description of goods
Commodity code
Itemquantity
Unit value[Currency]
Subtotal value[Currency]
Net weight Country of manufacture/origin
Freight
Insurance
Total declared value/currency Total net weight/kg(s)
Total pieces Total gross weight/kg(s)
Type of export
Incoterms
Reason for export
I/Weherebycertifythattheinformationcontainedinthisinvoiceistrueandcorrectandthatthecontents of the shipments are as stated above.
Position in company Signature
Company stamp
2
3
1
4
5
6
7
8
DHL Service & Rate Guide 2020: Brazil
HOW TO SHIP WITH DHL EXPRESS12
The International Specialists Services How to Ship
with DHL ExpressShipping
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Preparing Your Shipment Packaging Your Shipment Paying for Your Shipment
PACKAGING YOUR SHIPMENT
To ensure that your shipments travel safely and securely
through the DHL Express global network, it is important that
they are packaged and labeled correctly.
Packaging guidelines n Ifyouarere-usingenvelopesorboxes,pleaseensurethat
old labels and markings are removed
n Securelyfixthewaybilltotheshipment.Thewaybillcanbe
thought of as the shipment’s airline ticket and it will delay
delivery if it becomes separated from your shipment
n The barcodes on the waybill are scanned at numerous
points during your shipment’s journey. Please ensure
thebarcodeisflatandnotcoveredbytape,shrinkwrap
or strapping
n Place the waybill on the top or side of your shipment
and please ensure it does not overlap the corners or
edges of boxes
n Use adequate protective wrapping for fragile or delicate
items and ensure they are packed as far away as possible
from the corners of boxes
n To prevent injury to our employees, please pay special
attention to the packaging of sharp items. There should not
be any possibility of the contents piercing the packaging
n Any individual pieces over 70kg should be placed on a
pallet.Ifyouaresendingamulti-pieceshipment,itisnot
necessary to place the individual pieces on a pallet unless
they exceed 70kg. For example, a shipment comprising
four 25kg pieces does not have to be placed on a pallet
DHL packagingWeofferarangeofhigh-qualityDHL-brandedpackagingitems,
suitable for shipping items of all shapes and sizes. The items
available include:
n Flyer bags
n Cardboard document envelopes
n Boxes in a range of sizes
n Tubes
n Bottle boxes
For more information please refer to the Packing Guide
available on dhl.com.br/packingguide.
Prohibited and Restricted Commodities Prohibited ItemsThe following items will NOT be accepted for carriage by DHL.
This list includes items which are prohibited for carriage by
any law, regulation or statute of any federal, state or local
government of any country from, to or through which the items
may be carried. For international carriage there may be
additionalprohibiteditemsspecifiedbythecountryof
destination. DHL may at its sole discretion refuse to carry other
items not listed below.
n All Samsung Galaxy Note7 and Samsung Note7 devices
n Bullion (of any precious metal)
n Cash(legaltender–banknotes,currencynotesandcoins)
n Completefirearms,ammunition,explosives/explosive
devices including inert explosives and test pieces, air guns,
replicaandimitationfirearms
n Human remains or ashes in any form
n Hunting (animal) trophies, animal parts such as ivory and
shark’sfin,animalremainsorashes,oranimalby-products
and derived products not intended for human
consumption,prohibitedformovementbytheCITES
Convention and/or local law
n Illegalgoods,suchascounterfeitgoodsandnarcotics
n Live animals (including but not limited to mammals,
reptiles,fish,invertebrates,amphibians,birds,insects,
larvae and pupae)
n LooselithiummetalbatteriesunderIATAPI968sectionII
n Loose precious and semi-precious stones (cut or un-cut,
polished or un-polished)
DHL Service & Rate Guide 2020: Brazil
HOW TO SHIP WITH DHL EXPRESS13
Restricted ItemsThe following items will NOT be accepted for carriage unless
otherwise agreed to by DHL. To obtain such agreement a
business case will need to be conducted by DHL and the items
approved for carriage will be recorded in writing with the
customer.
n Airguns,tasers,imitationorreplicafirearms,firearmparts
andreplicaammunition(includesriflebutts,trigger
mechanisms, screws/bolts etc which are manufactured for
thesolepurposeofcreatingafunctionalfirearm)
n Antiques and works of art with a shipment value in excess
of EUR 500,000
n Banderols/Tax stickers with a shipment value in excess of
EUR 500,000
n Cannabisformedicinalpurposesfrombonafide
pharmaceutical manufacturers with appropriate licences
and where lawful to ship, which must be in tablet or liquid
form, may be carried with an approved business case.
The value of one shipment must not exceed EUR 10,000
n Cigarettes, cigars, tobacco products and electronic
cigarettes with a shipment value in excess of EUR 500,000
n Commemorative coins and medals with an individual value
or total shipment value of EUR 2,000 or more are restricted
for carriage
n Dangerous/hazardous goods including but not limited to
perfumes,aftershaves,aerosols,flammablesubstances,
dryice,biologicalsubstances,UNclassifieddangerous
goodsandanygoodsspecifiedassuchunderInternational
AirTransportAssociationregulations(“IATA”),the
AgreementonDangerousGoodsbyRoad(“ADR”)or
InternationalMaritimeDangerousGoods(“IMDG”)
regulations. Applicable to all shipments valued in excess of
EUR 500,000
n Financialandmonetarycommodities–examplesinclude
butarenotlimitedtoactivatedSIMcardsformobile
phones, blank or activated credit or cash dispenser cards,
blank cheques, event tickets, lottery tickets, money or
postal orders, pre-paid phone cards, tickets (blank stock),
traveller’s cheques, vouchers/tokens, unused stamps etc.
Applicable to all shipments valued in excess of
EUR 500,000
n Furs
n Jewellery and watches and with individual values in excess
of EUR 5,000. The shipment must not exceed EUR 100,000
PAYING FOR YOUR SHIPMENT
You can pay for DHL Express services either with cash, a credit
card or by bank transfer. You can open an account with DHL
Express to pay via bank transfer; and all account customers
receive invoices on a pre-agreed basis. For more details, please
get in touch with a Customer Service Advisor at your local
DHLExpressofficeorgotodhl.com.br/en/express/shipping/
open_account.
The International Specialists Services How to Ship
with DHL ExpressShipping
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Preparing Your Shipment Packaging Your Shipment Paying for Your Shipment
DHL Service & Rate Guide 2020: Brazil
SHIPPING TOOLS14
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SHIPPING TOOLS
Making shipping easierDHLExpressoffersachoiceofelectronictoolstosuiteventhe
most demanding requirements. We invest continually in market-
leading technologies to make it easier for you to send your
shipments around the world. As a result, you have more time to
focus on your business.
Ourelectronicsolutionscoveronlineandofflineoptions,aswell
asintegratedsolutions.Inaddition,weprovideindustry-specific
solutions tailored for the Life Sciences and Technology sectors.
More information about our general capabilities is provided on
this page.
DHL.comOur website provides a comprehensive guide to DHL Express
shipping services, as well as transport news, service updates
and contact details. To make doing business with us even easier,
the site features interactive tools that include online booking,
tracking and a volumetric weight calculator.
EasyshipThisisanofflineadvancedshipmentmanagementtoolforany
organization with large shipping volumes or regular scheduled
deliveries. DHL Easyship can handle the needs of multinational
supply chains or any business with a central shipping function.
ItisaWindows-basedsystem,whichiseasytouseyetvery
powerful–enablingyoutohandleeverythingfromregular
mailshots to multi-stage shipping processes.
Customer shipping integrationUsingEDIandXMLServicesenablesyoutoincorporate
DHL’s online shipping capabilities into your own website,
warehouse or customer service application. This provides global
shipment tracking while making it faster and easier to access
information about transit times, rates and courier bookings.
Specific solutionsDHLoffersadditionalcapabilitiesforbusinessesrequiringmore
specializedsolutions–forexample,itsMedicalExpressand
Collect & Return services. For more information, please contact
your DHL Account Manager or local Customer Service team.
MyDHL+ re-imagines the way the shipping business
does business, by combining the tools and services
our customers use most. With its mobile friendly and
intuitive interface, customers can now import, export,
schedule a pickup, track shipments and pay bills more
quicklythanever–allinonevisit,withonepassword
and zero headaches. MyDHL+ makes it incredibly easy
to navigate the complexities of international shipping.
Try it out now at mydhl.com.
The new DHL Express Mobile app lets you track
your shipments and manage your deliveries all in
one place. You can locate the nearest DHL Service
Pointforparceldropofforcollection,andquickly
checkshippingratestoo–rightonyoursmartphone.
Advanced GPS location services and camera barcode
scanning are also available. Download DHL Express
Mobile today, on Android or iPhone.
DHL Service & Rate Guide 2020: Brazil
ZONES AND RATES15
Optional services View explanation Charging method Charge
Duties and Taxes Paid Per shipment R$88.70pershipment(or2%ofD&TPaidifhigher)
Shipment Preparation Per shipment R$98.50
Saturday Delivery Per shipment R$143.40
ShipmentInsurance By shipment value R$44.90or1%ofstatedshipmentvalueifhigher
Extended Liability Per shipment R$20.80
Change of Billing Per invoice R$143.40
OPTIONAL SERVICES
For a full list of optional services, please visit our website at dhl.com.br/optional_services.
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CALCULATE THE PRICE OF YOUR SHIPMENT: AS EASY AS 1-2-3
Decide which service best suits your needs (see page 4 for international services) and weigh your shipment (see page 10 and dhl.com.br/volumetricweight)
Determine the rating zone of the origin or destination (see pages 17 and 18)
Find the rate using the rating zone and weight of your shipment (see page19 for exports and page 21 for imports)
1
23
DHL Service & Rate Guide 2020: Brazil
ZONES AND RATES16
Surcharges View explanation Charging method Charge
Fuel Surcharge Per shipmentPercentage of transportation and additional charges, as per index; details here
Remote Area By shipment weight R$2.14 perkgR$100.70minimumpershipment
Additional Handling
Overweight Piece Per piece R$347.00
Oversize Piece Per piece R$347.00
Non-Stackable Pallet Per piece R$650.00
Dangerous Goods
LithiumBatteriesSectionII(966,969) Per shipment R$25.10
DryIce(UN1845) Per shipment R$49.20
Address Correction Per shipment R$59.10
Data Entry Per shipment R$24.00
Security Charges
Elevated Risk Per shipment R$98.50
Restricted Destination Per shipment R$147.80
Customs services View explanation Charging method Charge
Disbursement Per shipment R$2.20,or0.50%ofthecreditadvancedifhigher
Advance Payment Per shipmentDeclared Value up to R$500.00: R$ 70.10Declared Value from R$500.01to R$ 1,000: R$ 84.11 DeclaredValueaboveR$1,000.00:R$107.48
BrokerNotification Per shipment R$295.00
Formal Clearance Per shipment R$650.00
Bonded StoragePer shipment and per kg per dayafter 3 calendar days
R$24.00 per shipment and R$0.48per kg (both per day)
Bonded Transit Per shipment R$498.20
Export Declaration Per shipment R$107.30
Release to Broker Per shipment R$295.00
ClearanceDataModification Per shipment R$238.70
Multiline Entry Rate per line R$50.30
TemporaryImport/Export Per shipment R$1,644.60
CUSTOMS SERVICES
SURCHARGES
Please visit our website for a full list of surcharges and customs services.
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DHL Service & Rate Guide 2020: Brazil
ZONES AND RATES17
SERVICE CAPABILITY AND RATING ZONES
Country/Territory ZoneDHL
Express Worldwide
DHL Express
12:00
DHL Express
9:00Imports
Afghanistan 7 P PAlbania 6 P P P PAlgeria 7 P P PAmerican Samoa 7 P PAndorra 4 P P PAngola 7 P P P PAnguilla 3 P PAntigua 3 P PArgentina 1 P P PArmenia 6 P PAruba 3 P PAustralia 6 P P P PAustria 4 P P P PAzerbaijan 6 P PBahamas 3 P P P PBahrain 6 P P doc PBangladesh 6 P PBarbados 3 P P P PBelarus 7 P PBelgium 4 P P P PBelize 3 P P PBenin 7 P PBermuda 3 P P PBhutan 7 P PBolivia 3 P P P PBonaire 3 P doc PBosnia and Herzegovina 6 P PBotswana 7 P doc doc PBrazil - P PBrunei 6 P doc PBulgaria 4 P P PBurkina Faso 7 P doc doc PBurundi 7 P PCambodia 6 P P PCameroon 7 P P PCanada 2 P P P PCanaryIslands,The 7 P PCape Verde 7 P PCaymanIslands 3 P doc doc PCentral African Republic 7 P PChad 7 P PChile 1 P P PChina, Peoples Republic 5 P doc PColombia 3 P P P PComoros 7 P PCongo 7 P PCongo, The Democratic Republic of 7 P PCookIslands 7 P PCosta Rica 3 P P PCoted’Ivoire 7 P doc doc PCroatia 4 P P P PCuba 3 P PCuracao 3 P P doc PCyprus 4 P doc doc PCzech Republic, The 4 P P P PDenmark 4 P P P PDjibouti 7 P PDominica 3 P doc P
Dominican Republic 3 P P doc P
Country/Territory ZoneDHL
Express Worldwide
DHL Express
12:00
DHL Express
9:00Imports
Ecuador 3 P doc doc PEgypt 6 P P doc PEl Salvador 3 P P P PEritrea 7 P PEstonia 4 P P PEthiopia 7 P PFalklandIslands 6 P PFaroeIslands 6 P PFiji 7 P PFinland 4 P P PFrance 4 P P P PFrench Guyana 3 P doc PGabon 7 P doc PGambia 7 P PGeorgia 6 P PGermany 4 P P P PGhana 7 P P doc PGibraltar 4 P P P PGreece 4 P P PGreenland 6 P PGrenada 3 P PGuadeloupe 3 P doc PGuam 7 P P PGuatemala 3 P P P PGuernsey 6 P P P PGuinea Republic 7 P doc PGuinea-Bissau 7 P PGuinea-Equatorial 7 P PGuyana (British) 3 P doc PHaiti 3 P P PHonduras 3 P P doc PHong Kong 5 P P P PHungary 4 P P PIceland 4 P P PIndia 6 P doc PIndonesia 5 P PIran(IslamicRepublicof) 7 P doc doc PIraq 7 P PIreland,Republicof 4 P P P PIsrael 6 P PItaly 4 P P P PJamaica 3 P P PJapan 5 P P PJersey 6 P P P PJordan 7 P P P PKazakhstan 7 P P PKenya 7 P P doc PKiribati 7 P PKorea, Republic of (South K.) 7 P P PKorea, The D.P.R of (North K.) 5 P PKosovo 6 P PKuwait 6 P P P PKyrgyzstan 7 P P
Lao Peoples Democratic Republic 6 P P doc PLatvia 4 P doc doc PLebanon 7 P P doc PLesotho 7 P P doc PLiberia 7 P P
Libya 7 P P
Table continues overleaf
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doc = document contents only P = document and non-document contentsFortransittimesandtheavailabilityofDHLExpress12:00andDHLExpress9:00foryouroriginanddestinationaddress,pleaserefertothe DHL Capability Tool at dct.dhl.com. Pieces with a single base length up to 300cm are accepted. Additional surcharges may apply.
DHL Service & Rate Guide 2020: Brazil
ZONES AND RATES18
SERVICE CAPABILITY AND RATING ZONES
Country/Territory ZoneDHL
Express Worldwide
DHL Express
12:00
DHL Express
9:00Imports
Liechtenstein 4 P P P PLithuania 4 P P PLuxembourg 4 P P P PMacau 5 P P PMadagascar 7 P P PMalawi 7 P PMalaysia 5 P P P PMaldives 7 P PMali 7 P PMalta 4 P doc doc PMarshallIslands 7 P P PMartinique 3 P P PMauritania 7 P PMauritius 7 P P doc PMayotte 7 P PMexico 3 P P PMicronesia, Federated States of 7 P PMoldova, Republic of 6 P PMonaco 4 P P P PMongolia 7 P PMontenegro, Republic of 6 P doc PMontserrat 3 P PMorocco 7 P P P PMozambique 7 P doc doc PMyanmar 7 P doc PNamibia 7 P doc doc PNauru, Republic of 7 P PNepal 7 P doc PNetherlands, The 4 P P P PNevis 3 P doc PNew Caledonia 7 P PNew Zealand 6 P P P PNicaragua 3 P P P PNiger 7 P PNigeria 7 P P PNiue 7 P PNorth Macedonia 6 P PNorway 7 P P POman 4 P P P PPakistan 6 P P doc PPalau 6 P PPanama 7 P P P PPapua New Guinea 3 P PParaguay 7 P P P PPeru 1 P P P PPhilippines, The 3 P P P PPoland 5 P P P PPortugal 4 P P P PPuerto Rico 4 P P P PQatar 3 P P P PReunion,Islandof 6 P P PRomania 7 P P PRussian Federation, The 4 P P doc PRwanda 7 P PSaint Helena 7 P PSamoa 7 P PSan Marino 4 P P P P
Sao Tome and Principe 7 P P
Country/Territory ZoneDHL
Express Worldwide
DHL Express
12:00
DHL Express
9:00Imports
Saudi Arabia 6 P P P PSenegal 7 P P doc PSerbia, Republic of 6 P PSeychelles 7 P PSierra Leone 7 P doc PSingapore 5 P P P PSlovakia 4 P P P PSlovenia 4 P P doc PSolomonIslands 7 P PSomalia 7 P PSomaliland, Rep of (North Somalia) 7 P PSouth Africa 7 P P doc PSouth Sudan 7 P PSpain 4 P P P PSri Lanka 6 P P P PSt. Barthelemy 3 P doc PSt. Eustatius 3 P P PSt. Kitts 7 P doc PSt. Lucia 3 P doc PSt. Maarten 3 P P P PSt. Vincent 3 P PSudan 3 P PSuriname 7 P PSwaziland 3 P P doc PSweden 7 P P P PSwitzerland 4 P P P PSyria 4 P PTahiti 7 P PTaiwan 7 P P P PTajikistan 5 P PTanzania 7 P doc doc PThailand 7 P P P PTimor Leste 5 P doc PTogo 7 P PTonga 7 P PTrinidad and Tobago 7 P P P PTunisia 3 P doc PTurkey 7 P P PTurkmenistan 6 P PTurksandCaicosIslands 7 P doc PTuvalu 3 P PUae Billing Country Code 7 P PUganda 7 P doc doc PUkraine 7 P P P PUnited Arab Emirates 6 P P P PUnited Kingdom 4 P P P PUnited States of America 2 P P P PUruguay 1 P P P PUzbekistan 7 P PVanuatu 7 P PVatican City State 4 P P PVenezuela 3 P PVietnam 6 P doc doc PVirginIslands(British) 3 P P P PVirginIslands(Us) 3 P PYemen, Republic of 7 P PZambia 7 P P doc P
Zimbabwe 7 P doc P
doc = document contents only P = document and non-document contentsFortransittimesandtheavailabilityofDHLExpress12:00andDHLExpress9:00foryouroriginanddestinationaddress,pleaserefertothe DHL Capability Tool at dct.dhl.com. Pieces with a single base length up to 300cm are accepted. Additional surcharges may apply.
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DHL Service & Rate Guide 2020: Brazil
ZONES AND RATES19
Export rates by zone and product
DHL EXPRESS WORLDWIDE Weight in kg Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Zone 7
Envelopes up to 0.3kg
0.3 R$ 301.12 R$ 313.17 R$ 381.06 R$ 405.15 R$ 406.24 R$ 534.36 R$ 648.24
Documents only up to 2kg
0.5 R$ 301.12 R$ 313.17 R$ 381.06 R$ 405.15 R$ 406.24 R$ 534.36 R$ 648.24
1 R$ 344.92 R$ 376.68 R$ 429.24 R$ 465.37 R$ 466.46 R$ 639.48 R$ 735.84
1.5 R$ 409.52 R$ 440.19 R$ 500.41 R$ 525.59 R$ 526.68 R$ 744.60 R$ 886.95
2 R$ 474.12 R$ 503.70 R$ 571.58 R$ 585.81 R$ 586.90 R$ 849.72 R$ 1038.06
Documents from 2.5kg and non-documents from 0.5kg
0.5 R$ 333.97 R$ 347.11 R$ 402.96 R$ 405.15 R$ 406.24 R$ 613.20 R$ 764.31
1 R$ 386.53 R$ 400.76 R$ 460.99 R$ 468.66 R$ 469.75 R$ 696.42 R$ 883.66
1.5 R$ 439.09 R$ 453.32 R$ 519.02 R$ 532.17 R$ 533.26 R$ 779.64 R$ 1003.01
2 R$ 491.65 R$ 505.88 R$ 577.05 R$ 595.68 R$ 596.77 R$ 862.86 R$ 1122.36
2.5 R$ 544.21 R$ 559.53 R$ 635.08 R$ 659.19 R$ 660.28 R$ 946.08 R$ 1,241.71
3 R$ 596.77 R$ 614.28 R$ 693.11 R$ 722.70 R$ 723.79 R$ 1,029.30 R$ 1,361.06
3.5 R$ 649.33 R$ 669.03 R$ 751.14 R$ 786.21 R$ 787.30 R$ 1,112.52 R$ 1,480.41
4 R$ 701.89 R$ 723.78 R$ 809.17 R$ 849.72 R$ 850.81 R$ 1,195.74 R$ 1,599.76
4.5 R$ 754.45 R$ 778.53 R$ 867.20 R$ 913.23 R$ 914.32 R$ 1,278.96 R$ 1,719.11
5 R$ 807.01 R$ 833.28 R$ 925.23 R$ 976.74 R$ 977.83 R$ 1,362.18 R$ 1,838.46
5.5 R$ 860.66 R$ 885.84 R$ 984.36 R$ 1,035.87 R$ 1,046.81 R$ 1,450.87 R$ 1,955.62
6 R$ 914.31 R$ 938.40 R$ 1,043.49 R$ 1,095.00 R$ 1,115.79 R$ 1,539.56 R$ 2,072.78
6.5 R$ 967.96 R$ 990.96 R$ 1,102.62 R$ 1,154.13 R$ 1,184.77 R$ 1,628.25 R$ 2,189.94
7 R$ 1,021.61 R$ 1,043.52 R$ 1,161.75 R$ 1,213.26 R$ 1,253.75 R$ 1,716.94 R$ 2,307.10
7.5 R$ 1,075.26 R$ 1,096.08 R$ 1,220.88 R$ 1,272.39 R$ 1,322.73 R$ 1,805.63 R$ 2,424.26
8 R$ 1,128.91 R$ 1,148.64 R$ 1,280.01 R$ 1,331.52 R$ 1,391.71 R$ 1,894.32 R$ 2,541.42
8.5 R$ 1,182.56 R$ 1,201.20 R$ 1,339.14 R$ 1,390.65 R$ 1,460.69 R$ 1,983.01 R$ 2,658.58
9 R$ 1,236.21 R$ 1,253.76 R$ 1,398.27 R$ 1,449.78 R$ 1,529.67 R$ 2,071.70 R$ 2,775.74
9.5 R$ 1,289.86 R$ 1,306.32 R$ 1,457.40 R$ 1,508.91 R$ 1,598.65 R$ 2,160.39 R$ 2,892.90
10 R$ 1,343.51 R$ 1,358.88 R$ 1,516.53 R$ 1,568.04 R$ 1,667.63 R$ 2,249.08 R$ 3,010.06
11 R$ 1,415.77 R$ 1,444.28 R$ 1,634.79 R$ 1,686.30 R$ 1,805.59 R$ 2,398.00 R$ 3,244.38
12 R$ 1,488.03 R$ 1,529.68 R$ 1,753.05 R$ 1,804.56 R$ 1,943.55 R$ 2,546.92 R$ 3,478.70
13 R$ 1,560.29 R$ 1,615.08 R$ 1,871.31 R$ 1,922.82 R$ 2,081.51 R$ 2,695.84 R$ 3,713.02
14 R$ 1,632.55 R$ 1,700.48 R$ 1,989.57 R$ 2,041.08 R$ 2,219.47 R$ 2,844.76 R$ 3,947.34
15 R$ 1,704.81 R$ 1,785.88 R$ 2,107.83 R$ 2,159.34 R$ 2,357.43 R$ 2,993.68 R$ 4,181.66
16 R$ 1,777.07 R$ 1,871.28 R$ 2,226.09 R$ 2,277.60 R$ 2,495.39 R$ 3,142.60 R$ 4,415.98
17 R$ 1,849.33 R$ 1,956.68 R$ 2,344.35 R$ 2,395.86 R$ 2,633.35 R$ 3,291.52 R$ 4,650.30
18 R$ 1,921.59 R$ 2,042.08 R$ 2,462.61 R$ 2,514.12 R$ 2,771.31 R$ 3,440.44 R$ 4,884.62
Table continues overleaf
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DHL Service & Rate Guide 2020: Brazil
ZONES AND RATES20
Weight in kg Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Zone 7
19 R$ 1,993.85 R$ 2,127.48 R$ 2,580.87 R$ 2,632.38 R$ 2,909.27 R$ 3,589.36 R$ 5,118.94
20 R$ 2,066.11 R$ 2,212.88 R$ 2,699.13 R$ 2,750.64 R$ 3,047.23 R$ 3,738.28 R$ 5,353.26
21 R$ 2,138.37 R$ 2,296.10 R$ 2,817.39 R$ 2,868.90 R$ 3,185.19 R$ 3,882.82 R$ 5,587.58
22 R$ 2,210.63 R$ 2,379.32 R$ 2,935.65 R$ 2,987.16 R$ 3,323.15 R$ 4,027.36 R$ 5,821.90
23 R$ 2,282.89 R$ 2,462.54 R$ 3,053.91 R$ 3,105.42 R$ 3,461.11 R$ 4,171.90 R$ 6,056.22
24 R$ 2,355.15 R$ 2,545.76 R$ 3,172.17 R$ 3,223.68 R$ 3,599.07 R$ 4,316.44 R$ 6,290.54
25 R$ 2,427.41 R$ 2,628.98 R$ 3,290.43 R$ 3,341.94 R$ 3,737.03 R$ 4,460.98 R$ 6,524.86
26 R$ 2,499.67 R$ 2,712.20 R$ 3,408.69 R$ 3,460.20 R$ 3,874.99 R$ 4,605.52 R$ 6,759.18
27 R$ 2,571.93 R$ 2,795.42 R$ 3,526.95 R$ 3,578.46 R$ 4,012.95 R$ 4,750.06 R$ 6,993.50
28 R$ 2,644.19 R$ 2,878.64 R$ 3,645.21 R$ 3,696.72 R$ 4,150.91 R$ 4,894.60 R$ 7,227.82
29 R$ 2,716.45 R$ 2,961.86 R$ 3,763.47 R$ 3,814.98 R$ 4,288.87 R$ 5,039.14 R$ 7,462.14
30 R$ 2,788.71 R$ 3,045.08 R$ 3,881.73 R$ 3,933.24 R$ 4,426.83 R$ 5,183.68 R$ 7,696.46
40 R$ 3,500.41 R$ 3,866.28 R$ 4,823.43 R$ 4,929.64 R$ 5,423.23 R$ 6,596.18 R$ 9,689.36
50 R$ 4,212.11 R$ 4,687.48 R$ 5,765.13 R$ 5,926.04 R$ 6,419.63 R$ 8,008.68 R$ 11,682.26
60 R$ 4,923.81 R$ 5,508.68 R$ 6,706.83 R$ 6,922.44 R$ 7,416.03 R$ 9,421.18 R$ 13,675.16
70 R$ 5,635.51 R$ 6,329.88 R$ 7,648.53 R$ 7,918.84 R$ 8,412.43 R$ 10,833.68 R$ 15,668.06
For each additional 0.5kg
Above 10 R$ 36.13 R$ 42.70 R$ 59.13 R$ 59.13 R$ 68.98 R$ 74.46 R$ 117.16
Above 20 R$ 36.13 R$ 41.61 R$ 59.13 R$ 59.13 R$ 68.98 R$ 72.27 R$ 117.16
For each additional 1kg
30.1 - 70.0 R$ 71.17 R$ 82.12 R$ 94.17 R$ 99.64 R$ 99.64 R$ 141.25 R$ 199.29
70.1 - 300.0 R$ 83.22 R$ 82.12 R$ 94.17 R$ 109.50 R$ 121.54 R$ 144.54 R$ 223.38
300.1 - 1,000* R$ 88.69 R$ 89.79 R$ 100.74 R$ 121.54 R$ 129.21 R$ 152.20 R$ 246.37
Export rates by zone and product
DHL EXPRESS WORLDWIDE
DHL Express 12:00–Guaranteeddeliverybefore12:00onthenextpossibleworkingdaytoover148countriesworldwide.
Add R$ 24.00 to the DHL Express Worldwide prices.
DHL Express 9:00 (10:30 to the USA)–Guaranteeddeliverybefore9:00onthenextpossibleworkingdaytoover94
countriesworldwide. Add R$ 123.70 (R$ 49.20 for 10:30) to the DHL Express Worldwide prices.
Weights are rounded up to the nearest 0.5kg for shipments up to 30kg, and to the nearest 1kg thereafter.
Rates are in Brazilian Reais and exclude customs duties, taxes, clearance-related charges, VAT and all surcharges. Termsandconditionsapply–seedhl.com.br/express for details.
*DHL Express does not accept shipments exceeding 1,000kg, or containing pieces exceeding 300kg or 300cm in length, and/or not meeting DHL standards for packing. Refer to our Packing Guide on dhl.com.br/packingguide. These network restrictions are subject to change with 30 days’notice.
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DHL Service & Rate Guide 2020: Brazil
ZONES AND RATES21
Import rates by zone and product
DHL EXPRESS WORLDWIDE IMPORTWeight in kg Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Zone 7
Documents only up to 2kg
0.5 R$ 330.69 R$ 361.35 R$ 420.48 R$ 447.85 R$ 373.39 R$ 550.78 R$ 721.60
1 R$ 375.58 R$ 422.67 R$ 473.04 R$ 514.64 R$ 436.90 R$ 662.47 R$ 817.96
1.5 R$ 443.47 R$ 483.99 R$ 550.78 R$ 581.43 R$ 500.41 R$ 773.06 R$ 983.30
2 R$ 511.36 R$ 545.31 R$ 628.52 R$ 648.22 R$ 563.92 R$ 883.65 R$ 1,148.64
Documents from 2.5kg and non-documents from 0.5kg
0.5 R$ 348.21 R$ 367.92 R$ 439.09 R$ 459.90 R$ 389.82 R$ 674.52 R$ 831.10
1 R$ 424.86 R$ 439.09 R$ 505.88 R$ 525.60 R$ 471.94 R$ 765.40 R$ 967.97
1.5 R$ 482.89 R$ 504.79 R$ 572.67 R$ 591.30 R$ 554.06 R$ 856.28 R$ 1,100.46
2 R$ 540.92 R$ 570.49 R$ 639.46 R$ 657.00 R$ 636.18 R$ 947.16 R$ 1,232.95
2.5 R$ 598.95 R$ 636.19 R$ 706.25 R$ 722.70 R$ 722.68 R$ 1,038.04 R$ 1,365.44
3 R$ 656.98 R$ 700.79 R$ 773.04 R$ 792.78 R$ 804.80 R$ 1,128.92 R$ 1,497.93
3.5 R$ 715.01 R$ 765.39 R$ 839.83 R$ 862.86 R$ 886.92 R$ 1,219.80 R$ 1,630.42
4 R$ 773.04 R$ 829.99 R$ 906.62 R$ 932.94 R$ 969.04 R$ 1,310.68 R$ 1,762.91
4.5 R$ 831.07 R$ 894.59 R$ 973.41 R$ 1,003.02 R$ 1,051.16 R$ 1,401.56 R$ 1,895.40
5 R$ 889.10 R$ 959.19 R$ 1,040.20 R$ 1,073.10 R$ 1,133.28 R$ 1,492.44 R$ 2,027.89
5.5 R$ 948.23 R$ 1,017.22 R$ 1,106.99 R$ 1,138.80 R$ 1,215.40 R$ 1,589.89 R$ 2,159.29
6 R$ 1,007.36 R$ 1,075.25 R$ 1,173.78 R$ 1,204.50 R$ 1,297.52 R$ 1,687.34 R$ 2,290.69
6.5 R$ 1,066.49 R$ 1,133.28 R$ 1,240.57 R$ 1,270.20 R$ 1,379.64 R$ 1,784.79 R$ 2,422.09
7 R$ 1,125.62 R$ 1,191.31 R$ 1,307.36 R$ 1,335.90 R$ 1,461.76 R$ 1,882.24 R$ 2,553.49
7.5 R$ 1,184.75 R$ 1,249.34 R$ 1,374.15 R$ 1,401.60 R$ 1,543.88 R$ 1,979.69 R$ 2,684.89
8 R$ 1,243.88 R$ 1,307.37 R$ 1,440.94 R$ 1,467.30 R$ 1,626.00 R$ 2,077.14 R$ 2,816.29
8.5 R$ 1,303.01 R$ 1,365.40 R$ 1,507.73 R$ 1,533.00 R$ 1,708.12 R$ 2,174.59 R$ 2,947.69
9 R$ 1,362.14 R$ 1,423.43 R$ 1,574.52 R$ 1,598.70 R$ 1,790.24 R$ 2,272.04 R$ 3,079.09
9.5 R$ 1,421.27 R$ 1,481.46 R$ 1,641.31 R$ 1,664.40 R$ 1,872.36 R$ 2,369.49 R$ 3,210.49
10 R$ 1,480.40 R$ 1,539.49 R$ 1,708.10 R$ 1,730.10 R$ 1,954.48 R$ 2,466.94 R$ 3,341.89
11 R$ 1,559.24 R$ 1,640.23 R$ 1,841.68 R$ 1,863.68 R$ 2,118.72 R$ 2,631.18 R$ 3,595.93
12 R$ 1,638.08 R$ 1,740.97 R$ 1,975.26 R$ 1,997.26 R$ 2,282.96 R$ 2,795.42 R$ 3,849.97
13 R$ 1,716.92 R$ 1,841.71 R$ 2,108.84 R$ 2,130.84 R$ 2,447.20 R$ 2,959.66 R$ 4,104.01
14 R$ 1,795.76 R$ 1,942.45 R$ 2,242.42 R$ 2,264.42 R$ 2,611.44 R$ 3,123.90 R$ 4,358.05
15 R$ 1,874.60 R$ 2,043.19 R$ 2,376.00 R$ 2,398.00 R$ 2,775.68 R$ 3,288.14 R$ 4,612.09
16 R$ 1,953.44 R$ 2,143.93 R$ 2,509.58 R$ 2,531.58 R$ 2,939.92 R$ 3,452.38 R$ 4,866.13
17 R$ 2,032.28 R$ 2,244.67 R$ 2,643.16 R$ 2,665.16 R$ 3,104.16 R$ 3,616.62 R$ 5,120.17
18 R$ 2,111.12 R$ 2,345.41 R$ 2,776.74 R$ 2,798.74 R$ 3,268.40 R$ 3,780.86 R$ 5,374.21
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Table continues overleaf
DHL Service & Rate Guide 2020: Brazil
ZONES AND RATES22
The International Specialists Services How to Ship
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ToolsZones and
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Calculate the Price of Your Shipment
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Export Services
Import Services
Weight in kg Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Zone 7
19 R$ 2,189.96 R$ 2,446.15 R$ 2,910.32 R$ 2,932.32 R$ 3,432.64 R$ 3,945.10 R$ 5,628.25
20 R$ 2,268.80 R$ 2,546.89 R$ 3,043.90 R$ 3,065.90 R$ 3,596.88 R$ 4,109.34 R$ 5,882.29
21 R$ 2,347.64 R$ 2,641.05 R$ 3,166.54 R$ 3,190.72 R$ 3,761.12 R$ 4,267.02 R$ 6,138.51
22 R$ 2,426.48 R$ 2,735.21 R$ 3,289.18 R$ 3,315.54 R$ 3,925.36 R$ 4,424.70 R$ 6,394.73
23 R$ 2,505.32 R$ 2,829.37 R$ 3,411.82 R$ 3,440.36 R$ 4,089.60 R$ 4,582.38 R$ 6,650.95
24 R$ 2,584.16 R$ 2,923.53 R$ 3,534.46 R$ 3,565.18 R$ 4,253.84 R$ 4,740.06 R$ 6,907.17
25 R$ 2,663.00 R$ 3,017.69 R$ 3,657.10 R$ 3,690.00 R$ 4,418.08 R$ 4,897.74 R$ 7,163.39
26 R$ 2,741.84 R$ 3,111.85 R$ 3,779.74 R$ 3,814.82 R$ 4,582.32 R$ 5,055.42 R$ 7,419.61
27 R$ 2,820.68 R$ 3,206.01 R$ 3,902.38 R$ 3,939.64 R$ 4,746.56 R$ 5,213.10 R$ 7,675.83
28 R$ 2,899.52 R$ 3,300.17 R$ 4,025.02 R$ 4,064.46 R$ 4,910.80 R$ 5,370.78 R$ 7,932.05
29 R$ 2,978.36 R$ 3,394.33 R$ 4,147.66 R$ 4,189.28 R$ 5,075.04 R$ 5,528.46 R$ 8,188.27
30 R$ 3,057.20 R$ 3,488.49 R$ 4,270.30 R$ 4,314.10 R$ 5,239.28 R$ 5,686.14 R$ 8,444.49
40 R$ 3,845.60 R$ 4,353.49 R$ 5,299.60 R$ 5,409.10 R$ 6,378.08 R$ 7,241.04 R$ 10,623.49
50 R$ 4,634.00 R$ 5,218.49 R$ 6,328.90 R$ 6,504.10 R$ 7,516.88 R$ 8,795.94 R$ 12,802.49
60 R$ 5,422.40 R$ 6,083.49 R$ 7,358.20 R$ 7,599.10 R$ 8,655.68 R$ 10,350.84 R$ 14,981.49
70 R$ 6,210.80 R$ 6,948.49 R$ 8,387.50 R$ 8,694.10 R$ 9,794.48 R$ 11,905.74 R$ 17,160.49
For each additional 0.5kg
Above 10 R$ 39.42 R$ 50.37 R$ 66.79 R$ 66.79 R$ 82.12 R$ 82.12 R$ 127.02
Above 20 R$ 39.42 R$ 47.08 R$ 61.32 R$ 62.41 R$ 82.12 R$ 78.84 R$ 128.11
For each additional 1kg
30.1 - 70.0 R$ 78.84 R$ 86.50 R$ 102.93 R$ 109.50 R$ 113.88 R$ 155.49 R$ 217.90
70.1 - 300.0 R$ 90.88 R$ 88.69 R$ 102.93 R$ 117.16 R$ 113.88 R$ 155.49 R$ 239.80
300.1 - 1,000* R$ 86.50 R$ 86.50 R$ 108.40 R$ 118.26 R$ 118.26 R$ 164.25 R$ 264.99
Import rates by zone and product
DHL EXPRESS WORLDWIDE IMPORT
DHL Express 12:00–Guaranteeddeliverybefore12:00onthenextpossibleworkingdaytoover148countriesworldwide.
Add R$ 24.00 to the DHL Express Worldwide prices.
DHL Express 9:00 (10:30 to the USA)–Guaranteeddeliverybefore9:00onthenextpossibleworkingdaytoover94
countriesworldwide. Add R$ 123.70 (R$ 49.20 for 10:30) to the DHL Express Worldwide prices.
Weights are rounded up to the nearest 0.5kg for shipments up to 30kg, and to the nearest 1kg thereafter.
Rates are in Brazilian Reais and exclude customs duties, taxes, clearance-related charges, VAT and all surcharges. Termsandconditionsapply–seedhl.com.br/express for details.
*DHL Express does not accept shipments exceeding 1,000kg, or containing pieces exceeding 300kg or 300cm in length, and/or not meeting DHL standards for packing. Refer to our Packing Guide on dhl.com.br/packingguide. These network restrictions are subject to change with 30 days’notice.
DHL Express Brazil Av.ManuelBandeira,291 Bl. D - 3rd Floor São Paulo Brazil 05317-020
ForcontactdetailsoftheDHLExpressofficenearesttoyou,pleasevisitourwebsiteatdhl.com.br or call the customer service hotline on 11 3618 3200 São Paulo or 0800 771 3451 Other Locations
Valid: 1st July 2020
The information in this guide is correct as of 1st July 2020. DHL reserves the right to amend or modify any of the information at any time.
SERVICE POINT DETAILS
Find your nearest DHL Service Point here.
DHL Express Faria LimaAv Brigadeiro Faria Lima, 2225 São Paulo - SP 01452-00008:00am - 08:00pm11 3062-2152
DHL Express Bela CintraRua Bela Cintra, 1165São Paulo - SP 01415-00108:00am - 08:00pm11 3618-3511
DHL Express RepúblicaPraça da República, 71São Paulo - SP 01045-00109:00am-12:00pm/ 01:00pm - 06:00pm113259-3766
DHL Express CuritibaRua Comendador Araújo, 845 - BatelCuritiba - PR 80420-00008:00am - 08:00pm41 3223-2182
DHL Express SantosRua15denovembro,119Santos - SP 11010-15009:30am-01:00pm/ 02:00pm - 06:00pm133213-1966
DHL Express Brasilia SetordeIndústriaeAbastecimento- Trecho 2 Lotes 470/480Brasilia - DF 71200-02109:00am-12:00pm/01:00pm - 06:00pm613221-9250
DHL Express Porto AlegreAv.dasIndústrias,1270PortoAlegre-RS90200-29009:00am-12:00pm/ 01:00pm - 06:00pm51 3201-7500
DHL Express Ribeirão Preto Av. Presidente Castelo Branco, 1344RibeirãoPreto-SP14096-56009:00am-12:00pm/01:30pm- 05:30pm 163797-4450
DHL Express CampinasAvJosédeSouzaCampos,929-Loja7 - Shopping Varandas - B. CambuiCampinas - SP 13025-32008:00am - 08:00pm193294-0228