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©VEON Ltd 2017 DIGITAL TRANSFORMATION: from Telco to Tech Sky Mobile | Kyrgyzstan | ITU | Moscow | 7-8 September 2017

DIGITAL TRANSFORMATION: from Telco to Tech...3.5k ATMs vs 25 k Top-up POS Infrastructure TazaKoom Digital Strategy 2017 High Tech Park Country digital transformation HIDDEN DEMAND

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Page 1: DIGITAL TRANSFORMATION: from Telco to Tech...3.5k ATMs vs 25 k Top-up POS Infrastructure TazaKoom Digital Strategy 2017 High Tech Park Country digital transformation HIDDEN DEMAND

©VEON Ltd 2017

DIGITAL TRANSFORMATION:

from Telco to Tech

Sky Mobile | Kyrgyzstan |

ITU | Moscow | 7-8 September 2017

Page 2: DIGITAL TRANSFORMATION: from Telco to Tech...3.5k ATMs vs 25 k Top-up POS Infrastructure TazaKoom Digital Strategy 2017 High Tech Park Country digital transformation HIDDEN DEMAND

GROUPDIGITALGOALSA S A G R O U P W E A R E S H I F T I N G F R O M D E F E N S I V E T E L C O

T O D I S R U P T I V E D I G I T A L

L O C A L A C T G L O B A L

L I V I N G D I A R Y

T R U L Y F R E E

Page 3: DIGITAL TRANSFORMATION: from Telco to Tech...3.5k ATMs vs 25 k Top-up POS Infrastructure TazaKoom Digital Strategy 2017 High Tech Park Country digital transformation HIDDEN DEMAND

DIGITAL INVESTMENT AS PERCENTAGE OF GDP

ACCELERATINGDIGITALINVESTMENT

Page 4: DIGITAL TRANSFORMATION: from Telco to Tech...3.5k ATMs vs 25 k Top-up POS Infrastructure TazaKoom Digital Strategy 2017 High Tech Park Country digital transformation HIDDEN DEMAND

4

LOCALMARKETCULTURALREADINESSL O C A L C U L T U R A L S P E C I F I C A T I O N S M A K E A G R E A T F I T

F O R T H E D I G I T A L P R O G R E S S . . .

SPIRIT OF FREEDOM

OPEN ECONOMYINTERNET FREEDOM

ENTREPRENEURIAL MINDSET

73.7 ECONOMIC FREEDOM INDEX:• 2ND IN POST SOVIET REGION• 19TH IN ASIAN REGION

5.9HERITAGE OF NOMAD CULTURE

IN CENTRAL ASIAN REGION

2nd

DEVELOPED MARKET OF SMALL AND MEDIUM ENTERPRISE

35/100PARTLY FREE IN ACCESS TO INFORMATION

index of democracy

MOSTLY FREE

doing business index

STRONG WORD OF MOUTHindex of business freedomINTERNET FREEDOM INDEX

MOST DEMOCRATIC IN CENTRAL ASIAN

REGION

Page 5: DIGITAL TRANSFORMATION: from Telco to Tech...3.5k ATMs vs 25 k Top-up POS Infrastructure TazaKoom Digital Strategy 2017 High Tech Park Country digital transformation HIDDEN DEMAND

5

LOCALMARKETREGULATORYREADINESS

… A N D T H E R E A R E N O S T R O N G R E G U L A T O R Y O B S T A C L E .

Digitalsignature Crossborderdatatransfer

HightechPark TazaKoom

FREEDOM SUPPORT

NoVATforcashlesspayments

Page 6: DIGITAL TRANSFORMATION: from Telco to Tech...3.5k ATMs vs 25 k Top-up POS Infrastructure TazaKoom Digital Strategy 2017 High Tech Park Country digital transformation HIDDEN DEMAND

6

LOCALMARKETBUSINESSREADINESSH O W E V E R , A S P I O N E E R S W E W I L L F A C E C H A L L E N G E S W I T H A B S E N C E O F R E A D Y D I G I T A L I N F R A S T R U C T U R E .

CASH-BASED

99%

RETAILCASHTRANSACTIONS

NOE-COMMERCE

NOLOCALDIGITALPRODUCTS

NON-DIGITALECONOMY

NO HABIT, NO CULTURE

2.4%

OFGDPON25BANKS

25k

CARDPOS

<1%

SHAREOFONLINETRANSACTIONS

NOINTERNATIONALS

(UBER,AIRBNB,TINDER)

15K

MAXMAUPERLOCALAPP

0%

DIGITALPUBLICSERVICES

0%

OFLOCALDIGITALINTOP20INIOS&

ANDROID

Page 7: DIGITAL TRANSFORMATION: from Telco to Tech...3.5k ATMs vs 25 k Top-up POS Infrastructure TazaKoom Digital Strategy 2017 High Tech Park Country digital transformation HIDDEN DEMAND

7

Demand

Payments

Big Player

Digitalization

Copycats

OPPORTUNITIESSME share in GDP: >40%

Entrepreneurial mindset

3 mln local potentialData access & managementPower of networkCredibility to brand

Veon Group

MeetApp as TinderHata.kg as AirbnbLalafo marketplaceNamba deliveryBeSmart coupons

Success cases with copycats

2.5 k card POS vs 2.5 mln smartphones3.5k ATMs vs 25 k Top-up POS

Infrastructure

TazaKoomDigital Strategy 2017High Tech Park

Country digital transformation

HIDDEN DEMAND

BIGOPPORTUNITIEST H E C H A L L E N G E I S O U R O P P O R T U N I T Y : L O C A L D I G I T A L

M A R K E T I S A G R E E N F I E L D F O R U S .

Page 8: DIGITAL TRANSFORMATION: from Telco to Tech...3.5k ATMs vs 25 k Top-up POS Infrastructure TazaKoom Digital Strategy 2017 High Tech Park Country digital transformation HIDDEN DEMAND

8

AREASFORPIONEERINGINDIGITAL

MFS

LOCALDIGITAL

DMP

LAUNCH

DOWNLOADS

USAGE

HABITS

CONTEXTUALDATA

• THRIVINGDIGITALENVIRONMENT• MARKETPLACEINFRASTRUCTURE• NEWREVENUESTREAMS

• MARKETPLACEVITALELEMENT• ACCESTOREVENUESHARING• NEWREVENUESTREAMS

• THE‘WHATYOUWANT’• THE‘WHENYOUWANT’• THE‘WHEREYOUWANT’

POWEROFNETWORK

S C A L E B U D G E T

P E O P L E B R A N D

Page 9: DIGITAL TRANSFORMATION: from Telco to Tech...3.5k ATMs vs 25 k Top-up POS Infrastructure TazaKoom Digital Strategy 2017 High Tech Park Country digital transformation HIDDEN DEMAND

MFSPAYMENT

SSYSTEM

VEONISANEW DISRUTIVEPERSONALINTERNETPLATFORM

OFFERS&CONTENT

MARKETPLACE

F R E E C O M M U N I C A T I O N

Freetouse…evenwhenyou’reoutofcredit

M Y A C C O U N T

AccesstoSelfCare,Alwaysincontrol,Contextualandeasy

C O N T E X T U A LI N T E R N E T

EverythingtheInternethastooffer-fromagivencontext

Page 10: DIGITAL TRANSFORMATION: from Telco to Tech...3.5k ATMs vs 25 k Top-up POS Infrastructure TazaKoom Digital Strategy 2017 High Tech Park Country digital transformation HIDDEN DEMAND

10

Local

80%

Global

20%

GLOBALPLATFORMWITHLOCALPARTNERS

Page 11: DIGITAL TRANSFORMATION: from Telco to Tech...3.5k ATMs vs 25 k Top-up POS Infrastructure TazaKoom Digital Strategy 2017 High Tech Park Country digital transformation HIDDEN DEMAND

E-government

Provideaccesstogovernmentservicesonline

Assurehighspeedinternetaccesstoeachvillagethroughoutthecountry

Promotesoftwaredevelopmentskillsinschoolsandembeddigitalliteracyintosociety

Wehavethelastinchtothethirdofthecountrypopulationandpaymentinstrument

Beelinehasthebestcountrywidecoverageandisthefirsttolaunch4Gthroughthecountry

WearebuildingITacceleratorcentertopushthedevelopmentofdigitaleco-systemincountryandincreasingthedemandforITtalents

TAZAKOOMISUNIQUEOPPORTUNITYTOCOOPERTEWITHGOVERNMENTWITHINNATIONWIDEDIGITALTRANSFORMATION

Infrastructure

Education&Culture

Lastinch&Payments

Countrywidecoverage

Education&Culture

Page 12: DIGITAL TRANSFORMATION: from Telco to Tech...3.5k ATMs vs 25 k Top-up POS Infrastructure TazaKoom Digital Strategy 2017 High Tech Park Country digital transformation HIDDEN DEMAND

0

12

Inevitable shift in consumption habits indicate new revenue stream potentials

Greenfield Brand & Big Player

Accelerator integrator as VEON

Positive image enhancement

Success case of Ukrainian player Lalafo & local Namba (BeSmart) proves the First mover effect on even copycats

Unlike small enterprises, we have power of big player when access to resources & brand image matter on local market

Veon will accelerate the local digital go-to-market acting as an integrator & one-access-point as well as local digital will form an engaging environment for Veon

Local Digital will facilitate & be a reason for peoples’ believe in Beeline shifting from Telco to Digital

1 2 3 4 5Global trends

B I G O P P O R T U N I T I E S & N E E D F O R V E O N E N V I R O N M E N T I N S P I R E U S T O G O F O R L O C A L D I G I T A L

REASONSFORWHY

Page 13: DIGITAL TRANSFORMATION: from Telco to Tech...3.5k ATMs vs 25 k Top-up POS Infrastructure TazaKoom Digital Strategy 2017 High Tech Park Country digital transformation HIDDEN DEMAND

Mobile banking payments,transfers, and other uses ofbank/card accountsrendered via mobile device

Mobile wallets payments,transfers and any use of e-money accounts from or viamobile device

MFS cash in/cash outinfrastructure top upterminals, ATMs, paymentcards, POS (bank, non-bank), Retail mobile walletagents

MFS transactional streamsE-commerce, paymentservices for consumerbasket, internationalremittances and regionalmoney transfers

Loans, savings sales ofcredit scoring servicesthrough partnerships tofinancial institutions

MFSSCOPINGANDKEYTERMS

13

Page 14: DIGITAL TRANSFORMATION: from Telco to Tech...3.5k ATMs vs 25 k Top-up POS Infrastructure TazaKoom Digital Strategy 2017 High Tech Park Country digital transformation HIDDEN DEMAND

CASHECONOMY |MIGRANTCOUNTRY

5400KMOBILEUSERS

1700KBANKCARDS

+1000000MIGRANTS

28%

88%

5885000INHABITANTPOPULATION

490bln KGSCONSUMERSPENDING

274bln KGS96%cash

4%non-cash

MIGRANTREMITTANCES

129bln KGS

274KMOBILEWALLETS

4%

GDPNOMINAL

Nationalstatistics,NBKR,annualizedestimatesbasedonJan-Jul2017

Page 15: DIGITAL TRANSFORMATION: from Telco to Tech...3.5k ATMs vs 25 k Top-up POS Infrastructure TazaKoom Digital Strategy 2017 High Tech Park Country digital transformation HIDDEN DEMAND

MFS ECO-SYSTEM2020

WECANCOVER:

CONSUMER BASKETCafé and delivery; Taxi andgas station; Retail; Services

ONLINE SHOPPINGOnlinepayments;“Tazakoom”;Advertising;Utilities;

Distributors

Cash-interminals

Retail

Taxi andgasstation

“Tazakoom”

ServicesMoneytransfer

Caféanddelivery

Utilities

Advertising

Cardsforcash-out

Onlinepayments

Page 16: DIGITAL TRANSFORMATION: from Telco to Tech...3.5k ATMs vs 25 k Top-up POS Infrastructure TazaKoom Digital Strategy 2017 High Tech Park Country digital transformation HIDDEN DEMAND

ONLINE SHOPPING

FastlaunchwithAPI

Fastlaunchinlocalonlineplatforms

Noextracosts

Airtimepayment

“Tazakoom”

UtilitiesAdvertising

Onlinepayments

Page 17: DIGITAL TRANSFORMATION: from Telco to Tech...3.5k ATMs vs 25 k Top-up POS Infrastructure TazaKoom Digital Strategy 2017 High Tech Park Country digital transformation HIDDEN DEMAND

CONSUMERBASKET

Noadditionalequipmentneeded

Easypayment

Motivationalprogrampush&pull

Retail

Taxi andgasstation

Services

Caféanddelivery $

Page 18: DIGITAL TRANSFORMATION: from Telco to Tech...3.5k ATMs vs 25 k Top-up POS Infrastructure TazaKoom Digital Strategy 2017 High Tech Park Country digital transformation HIDDEN DEMAND

WEAREINENJOYABLEJOURNEY!

JOINUS!